I'd like to commend Winston's fireplace/chimney repair team led by Elmer. He and his team did an outstanding job in repairing/relining three flues, parging the smoke chambers of two fireplaces, and reworking exhaust piping of a furnace & hot water heater. I was very impressed with their knowledge, skills, and perseverance. They were very calm when challenges arose (e.g., bends in the flues obstructed the movement of liners) and they methodically took on and overcame every challenge. They were also very meticulous -- placing drop cloths everywhere, ensuring that areas around the fireplaces and furnace/hot water heater did not get dusty, and cleaning up all debris and dust both inside and outside of my home. Finally, Elmer and all members of his team were very personable - I thoroughly enjoyed talking with them about the tasks at hand and other topics. I highly recommend Elmer and his team for very tough jobs. They are great ambassadors of Winston's Chimney Service. I'd also like to commend the initial inspector, Ryan Hall, for his knowledge, thoroughness, and assistance with this effort. He inspected my flues, showed me still images and video of severe cracks and missing concrete, and gave me a very thorough assessment of what needed to be done. I felt very comfortable with his assessment of the repairs that were needed and decided not to seek second or third opinions. read more

I own a remodeling company in Northern Virginia and have had the pleasure of using Winston's Chimney Service for years. We pride ourselves on being a company that only provides the highest level of service to our customers and will accept nothing less from the subcontractors we hire to assist us on our projects. Winston's has proven themselves time and time again to share our high values and dedication to always performing beyond expectations. I have witnessed first hand the constant training and hard work that is put in by both management and service technicians in an effort to continuously hone their skills. This is a rare trait in the construction industry and it's refreshing to watch the level of care Winston's puts forth in their day to day operations. Having been in construction for nearly 20 years I have had the misfortune to see what can happen when someone hires an uneducated chimney company. The results can be devastating and even fatal. I personally value the safety of both my customers and my own family too highly to risk hiring any other company than Winston's. I look forward to continuing our relationship with Winston's Chimney Service and relying on them to help set us apart from the competition. read more

Winston's did an excellent job relining the 60+ year-old chimney for the wood-burning fireplace in our home, as well as the lining for our oil heat, when the original clay tiles badly cracked and shifted out of place, and replacing the crown. The Winston team was not only very professional, but exhibited a level of customer care that is all too rare in this area. Our technicians Chris, Kyle and Jonatan were excellent - they arrived promptly for both days of work, were very thorough in their work, and delivered an excellent end result. Chris and Kyle also took the extra effort to tell my husband I when key parts of the work were completed, made sure that we understood what (generally) was being done and if any problems were encountered, and made sure we understood new features/changes when the work was complete. They also took extra care to leave the areas they worked in exceptionally clean when they finished - again, very considerate and professional. Our inspector Ryan took similar care when providing the initial estimate and work plan to ensure that we knew what would be paying for, what our options were, and why he recommended a certain course of action. read more

I am an annually repeat client of Winson's Chimney Service for many years, and not for one house but for two houses. My personal residence and my rental property. Moreover, I am a realtor so I understand the importance of working with professionals. Additionally, I manage properties and have an active client network of over 1000 families. When I am asked about chimney maintenance, repairs or a full rebuild, I have always enthusiastically recommended Winston's Chimney to all of my clients. With over 20 referrals, I have always received glowing praises of the service that Winston's Chimney Service has provided to my client base. Winston's Chimney hires professionals, who care about the service they provide, they are clean, all the employees are respectful and all the technicians have been very knowledgeable, respectful and have worked with the highest level of intergrety. Simply put, I highly recommend Winson's, Chimney Service. I am happy with Winston's and you will be happy too. www.buysellrealestatepro.com www.facebook.com/Gift-Thongpia-Hughes-Real-Estate-230048723734341/ read more

"Before we get started, tell me who were the guys that wrote this report?" Our insurance agent exclaimed. "In all the years I've done this work, I have NEVER seen such a professional, comprehensive report from a contractor. I'm really impressed." The inspection and recommendations were equally exceptional, as Andrew and Kevin meticulously examined our fireplace. They carefully explained what was the cause of some water damage while I watched the video of the inspection. And they included as much detail and back up as they could to explain what was happening with the chimney. Despite the high cost of the possible repairs (for our particular problem), they offered several options to remedy the problem. Both of these guys were friendly and professional and genuinely conveyed that they wanted our business. Sometimes it's hard to find folks who go out of their way to do a great job and try so hard to work with their customers. Hopefully you will experience the same quality customer service from all the folks at Winston Chimney Services too. read more

The team of Adonay and Jorge arrived at my home in a well maintained vehicle full of the right tools for the right job, this should be an expected key for any hired service. Adonay and Jorge appearance gave them away to be professionals to do the job they were sent to do. Immediately they showed professional experience in how they organized the work site and once that was completed it was all NO nonsense business in executing their professional skills. I could tell by observing the progress as the work went on they were going to award me with immaculate results that would meet my expectations, and it did just that. They are chimney doctors, diagnosed the problem and prescribed and applied the treatment to make the chimney well again. They also interface professionally with the customer with advise and answering all questions the customer may have. All ends well that begins well and they did it all for a very critical customer, ME. read more

We have a 125+ year old house in Old Town Alexandria. This home has four fireplaces, all of which needed a liner and one fireplace needed to be closed off. This is the second time we have used Winston's Chimney to install chimney liners -- the first time was in July 2014, and the most recent install was just done on January 30, 2015. Our budget would only allowed us to do this in two phases. This install was a bit more complicated because our furnace vented through one of the chimneys, and loose falling bricks from inside the separate fireplace chambers were a concern. We appreciate it that Winston's crew completed the second phase liner install within one day. Relining a chimney is a very messy job, but Winston's crew took the time to clean up all of the dust and debris inside the house that usually accompanies this type of install. We would recommend Winston's to others. read more

Oslim and his team showed up on time, wore masks, shoe covers and based on the before and after photos I was given did a good job. They had to stop work one day due to rain, but came right back the following day to finish the job at the estimated price. I got good backup help also from Jeff, who worked with my insurance company to get me some money for the job, and explained clearly why the work needed to be done, and done in this way. I checked out other companies, but found his knowledge of my problems superior to the competition. I had problems both with my wood-burning chimney and the chimney for my home and water heaters. This may not be the least expensive company out there, but in this case I think you get what you pay for. Chimney fires and carbon monoxide can kill you and I don't want to cut corners when it comes to my safety and the safety of my family. read more

My previous experience with a "chimney company" was terrible. The gentleman looked at the inside of my chimney and up on the roof for a total of about 15 min. His determination was that I needed to reline my chimney at a cost of $2,000.00. I was a little suspicious of this so i called Winstons at the insistence of a friend. Rob and his coworker came to my house, cleaned my chimney, and did a thorough inspection inside and out. Rob pointed out to me some minor issues that should be addressed in the spring or summer. I was so happy to have stumble across this top notch company. I can't tell you how refreshing it was to deal with an honest and thorough company. I will recommend Winstons to anyone who has a chimney issue or just wants to know the status of their fireplace/chimney. Best $249 I have spent on a home repair in a long time. read more

I highly recommend this company! Lenny and his helper were fantastic to work with. They came out twice, once for the initial inspection and estimate, the second time for the actual work. Both times they were happy, respectful, considerate, and friendly. They explained everything they saw, provided pictures of the inside of our chimney, and answered all our questions. They made suggestions that were helpful and were not pushy. They provided options for immediate work and let us know what could wait until a later date. Today, during the repair, my children all sat on the couch and watched them work. Both men interacted wonderfully with the kids and explained what they were doing. They even laughed at my three year old's jokes. I felt completely comfortable having them in my home and around my family. We will definitely be calling them again. read more

After a home inspection, we had some concerns about the chimney of the house we wanted to buy. We contacted Winston, who was able to get us an inspector on short notice. This was important due to the home inspection contingency in our offer contract. Winston sent Fernando, who did a thorough inspection and found that the lining of the chimney flues was damaged and that the chimney crown was missing. This could be fixed but would have been expensive. Based on Fernando's report we decided the void the contract as there were also electrical issues found by the home inspector. What is a concern is that none of these major problems were disclosed. It might not have been intentional, but the owners lived in an unsafe house. So if you are in the market to buy a house, get it inspected. It will pay off in the end. read more

I woke up this morning to 9° outside and only 60° in my house. But, because Winston's Chimney Service installed a gas log insert to my fireplace recently, a mere push of a button on a remote control has me toasty again. Special thank you to Ryan for inspecting my chimney to mitigate any safety concerns and to Todd for the exceptional job on the installation. He was professional and meticulous, leaving my house as clean as he found it. He also addressed all of my concerns and wishes and even my little idiosyncrasies, making sure he got the unit that would be just right for me. On top of all the right, the price was fair in relation to the service I received. Top notch work Winston's! Thank you for the peace of mind this morning in the midst of the arctic blast gripping more than half of our country. read more

Winstons Chimney is hands down the easiest and most responsive company I have ever worked with. They Installed our wood stove Insert last year and they worked with us throughout the whole process, from their free inspection all the way to picking out the best Insert for our house and then the flawless installation. Dan is such a knowledgeable and helpful Technician and he made the entire process smooth and painless. They answer the phone Immediately when you call and the people at the office are quick to schedule and send reminders of upcoming services. In a world of automated call canters and less than helpful companies. Winston's Chimney stands alone. I would recommend them to anyone in the DMV area. They will be a company that me and my family will use forever. read more

This is the third time I've used Winston's and this was the biggest job. The chimney needed to be relined which considering the house is nearly 70 years old was not surprising. Fernando and his assistant were great. They were clean, professional and they were a delight to have around for the day and a half worth of work. After a few hours of working the first day, storms moved in and forced them to stop work. They came a few days later to finish just like they said they would. They seemed to be in constant motion and when all was done, everything looked great. Give the difficult, dirty job and the wet weather, they took great pains to keep everything clean. When they left everything was squared away. Great job all around. read more

We used them to install a gas log set in our masonry fireplace. Ryan, who came to do the estimate, was very technically knowledgeable, listened to what I wanted, and did a thorough job assessing our situation. Their proposed price was not 'bargain basement', but rather was in line with their competence & product quality. The installation personnel who came to our house were on time, polite, and skilled, and kept the work area clean. Their online billing system was easy to use, but the back office needed some prodding to keep our invoices up to date (we made some modifications as the job progressed). We are very pleased with our new gas fireplace and recommend this business for any chimney or gas fireplace work. read more

What a great job Todd, Brian and Chris did today. They took out my old fireplace (which had a cardboard box with trash in it and a soda bottle on the firebox inside the wall and all the ductwork which wasn't all connected and/or not venting correctly). They reinsulated inside the wall, put in the firebox and connected it to an outside vent. They were a terrific team, showed up when they said they would, covered all the floor and furniture, cleaned up after themselves. They were funny and professional at the same time. They didn't mind all of my questions or comments, they really did a great job, I'm very happy that I called Winston's and will recommend them to anyone. Thanks for a fun birthday. read more

Kevin Martinez of Winston's Chimney Service gave me terrific service today. He and his partner arrived on time after calling to make sure it was a good time to arrive (we had agreed on a 2 hour window and they were able to come at the very beginning of that time slot). Kevin led the work of inspecting and cleaning my chimney steel liner (the company put this in place 20 years ago and it passed inspection and is in great condition!). He also helped with a trusted referral to another company for possible installation of a natural gas powered boiler to replace the old oil powered one. Thank you for your excellent work and to the company for their time-tested high standards! read more

We highly recommend Winston's Chimney Service. We had the entire vent pipe system replaced from our two gas furnaces and gas water heater located in the basement all the way up through the roof of our single family home. Ryan, Jeff and the whole team did an excellent job, were on time, courteous, and friendly. We didn't hesitate to call Winston's when our roofer told us the chimney crown was deteriorating fast! Jeff came out right away and assessed the job, and also let us know the chimney cap needed replacing. We feel very confident working with Winston's and wouldn't hesitate to recommend them. In our books, they are a 5-star company! read more

I've had three interactions face to face with the technicians at Winston's Chimney Service and many other interactions with their office team, and not once have I ever experienced impersonal service or failed to get the promised follow up. They are courteous, on time, keep their promises, and deliver great service. I always felt like I was a valued customer, never rushed, never given short answers, and always given the opportunity to look at photos of everything they saw inside our chimneys and on our roof. I would highly recommend this company to others in need of fireplace and chimney cleaning or repair. read more