we needed windows so bad, and got many quotes. Pelican was the one that stood out. The gent who did…read moreour consult, Joe, put us immidiately at ease. it wasn't a pressure sale bombarded by samples. But a normal guy, telling us about a service we wanted. Refreshing. The quote was amazing. We took it. The office staff, Jodi in particular was so friendly and helpful to work with, accommodating, knowledgeable, just great! today is day 2 of the install, its an hour from completion, and we already love it! what a difference to go from 1960s windows to beautiful Milgard sliders and windows! words cannot express! we have been fighting our windows for years and now, we can open the with one finger. The installers are awesome too. Mark was friendly, courteous, efficient, and on time! The whole crew was great! Don't forget to tip your installers, it made their day! Thank u to everybody at Pelican, ill tell our friends and neighbors, family, yelp, the whole wide world! 10 out of 10​

I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x…read morekitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows.

We requested a quote for a removal of the old shower enclosure and to install a 2 new enclosures…read more Mike came on time and took all the required measurements. J & H was the last one estimate (we got two more estimates before) , we decided to go with J & H, paid required 10% deposit. On a prior arranged date, Dave arrived on time, gave us estimate as how long the job will take. My boss is always hates the noise, so we left and after three hours the job was done to our satisfaction. Dave was courteous, and did a great job (thank you, Dave). One thing should be improved is the communications with the customers. First we have to wait for the quote (I had to ask Mike,where it's), then after sending deposit almost a week past, still we don't know status, again text to Mike, now we know the reason and when it will be done. Otherwise we recommend J & H, local small business, but please keep customers in the loop.

These guys are great! I had an urgent issue with my sliding glass door and they were able to take…read morecare of it within 24 hours. Not only did they get to it quickly, but their pricing was way better than others I've used in the past! Highly recommend!

We had the windows changed in our master bedroom by Coughlin Windows last year for more…read moresoundproofing (and also because the windows were fairly old/original from the 90s). I reached out to a few vendors, and Coughlin was by far the most helpful and informative. The whole process went smoothly, Kevin was very friendly and easy to work with; he provided the most information on what type of windows to get for our situation. He was very responsive and answered any questions we had. They also had very reasonable prices and detailed quotes. My husband told me on the day of installation, they were punctual, efficient and completed the window replacements on time. We got Simonton laminated double paned windows, and although they haven't blocked out as much sound as I hoped, they actually help a good deal with lowering hot temperatures in that room in the summer. It's been about a year and the windows still look great and work well (they're also much easier to slide open than our old windows). I would definitely recommend them!

The three crew installer team led by Cole were efficient, friendly, and did impeccable work and…read moreleft my place clean and windows sparkling. I feel very comfortable with the one stop shop for any needed future maintenance with the lifetime warranty. Meaning I won't be bounced between the manufacturer and Coughlin for maintenance needs. The day after install, i noticed my air conditioner was working half as hard as it did with the old aluminum, single pain windows. Also I'm happy knowing I have UV protection as well.

They painted the exterior of my brothers home with cool wall, very good service was quick and good…read morewith warranty

Very disappointing experience. We felt extremely pressured into signing a contract, and the…read morecommunication afterward only made the situation worse. When concerns were raised and we decided not to move forward, there was very little understanding or professionalism shown. I would strongly encourage anyone -- especially senior citizens and their families -- to carefully review everything, take their time before signing, and consider getting independent advice before committing to anything.

Did a good job and replaced the screen door. I also hired them to do some dry wall repair a few…read moreweeks later. Promptly answered calls

I had a broken handle for my kitchen screen window for years! I finally found Vic who came quickly…read moreto try to solve the problem. It was very tricky and the part needed was no longer available but he found another part that is actually better than the original. Vic even lubricated the outside of the window at no extra charge to make it easier for me to open! Now I'm a happy camper and able to catch cool breezes on both sides of my windows!

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

We went with Hometime Windows because of their attention to detail and care in answering our…read morequestions for the entire process of window replacement. The pricing was extremely competitive and it stood out to us that Hometime ensured the best value and delivery from start to finish. Our first part started with asking for a free consultation. In utilizing the yelp platform, we proceeded to give a call to the office to schedule. They were very prompt to schedule a free in home consultation the very next day. Jeff was our sales representative and he was very courteous and helped guide us thru the process. We wanted to ensure getting a set of windows changed and he helped do an initial measure and then gave us a run down presentation of our options and the technology behind the windows being replaced ( retrofits). We even had a chance to talk about grids and learn new terms and technology about the windows themselves! Jeff was super patient with us and answered all our questions, even as we had little ones to deal with around the home. What mattered the most was we were not pressured to move forward, we felt a big sense of confidence in the level of detail as well as clarity in the process. My wife was happy so we were sold to move forward! Leading up to the installation and waiting for windows to be ready, it was around a 4 week turnaround. Nina from the office was extremely insightful on reminders and communications. She helped answer small questions quickly via text which really helped. We also got notifications of an additional meeting with our installers, Jesse and James to ensure the windows were measured correctly. On the day of installation, Jesse and James arrived promptly at 7am as they had promised. They were very professional, navigated thru our tight corners and items in the hallways. They were very courteous of noise and did a very thorough job to install the new windows. The installation of the windows and chaulking work was top notch, they look beautiful inside and out. We were in awe of how wonderful and charming they look compared to our old 25+ year windows that were replaced. Thank you Jesse and James as they were very efficient and cleaned up everything as they wrapped up the project! They also took extra care of installing the windows without taking out our shutters or blinds. Thank you Hometime Windows team and look forward to working with you guys again for the next phase of windows and highly recommended for others to win your business!

Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

Jason provided us with an in-home visit with a sample replacement window, and explained the various…read morefeatures of interest and options. He helped us arrive at a suitable energy-efficient Simonton models to replace 5 of our windows at a reasonable price. He also measured all the windows to be replaced and promptly provided a written quote. Three of our replacements were for original 30+ year-old single-hung windows which were no longer functional because their balances had failed. The replacement Simonton windows have a better design that obviates the need for such balances, which was of added value to me! The total window order, measured and made to order, was received by JWG within 3 weeks and installed within 1 week. JWG Windows arrived just minutes before the scheduled time for installation. We were fortunate to have a second installation crew (Alex and Ricky) join the first crew (EJ and Cody) during the installation process, which allowed the entire job to be done within 2.5 hours. These two teams operated smoothly together in good spirits, were respectful of our property (using drop cloths in each work area) and cleaned up the work areas. After they were installed, EJ demonstrated the windows' operating features, provided me with the manufacturer's warranty and answered my questions. (The self-latching worked a bit differently than I expected, which actually was an improvement!) The windows look great and are a pleasure to use! Nice work, JWG!

We called three different places to get our window fixed and nobody was doing it. We called EZ and…read morehe was so helpful right from the get-go. He came by measure the window and said it'll be replaced and totally fixed in four days. How can you beat that? Our only other option was to replace the whole window and that could've cost several hundred dollars. The owner is super friendly and understands how important it is to do things at a fair price. We highly recommend him and will share his contact information with everyone we know.

Sam visited my house to fix window balance. He was courteous and friendly. He made quick fix. I'd…read morerecommend him to my friends and use his services again if needed.