I hate seeing bad reviews for this place when I had such a positive experience! I went into the lot with practically no money down for a car and terrible credit. To be honest, I didn't think that I would end up with anything, but I wanted to try anyway. I was helped out by Alysha and she was so FANTASTIC. She and her managers helped me out into getting approved for a loan and finding a vehicle that would work. The financial guy (sorry if that's a terrible title) Ed, even went over some of my credit with me and offered suggestions and solutions. He even gave me a discount on a warranty that covers pretty much everything! The staff at Wittmeier are very charismatic and friendly and I will definitely refer them to everyone who is in the market to get a car. read more

They were really good at communicating and did their absolute best to help me save as much money as possible.

As many understand, purchasing a vehicle can be an arduous experience. Going into this purchase I was apprehensive as to who I would work with and what kind of deal I would really get. Working with Ben Vandermate at Wittmeier instantly made me feel at ease about the whole process! He was extremely knowledgeable about his products, and more importantly, was able to listen and understand our wants and needs. Not once did we feel "pressured" to do anything and we were in and out of the dealership in no time. The facility was expansive, very clean and the staff was extremely friendly. I highly recommend visiting Ben Vandermate at Wittmeier the next time you're in the market for a new or used vehicle. Thanks Ben! read more

I give two stars only because the girl behind the counter was really friendly but I can't say the same about the guy who was the service advisor for the Honda department. I went in May to ask about service. First thing I waited patiently for 12 mins. The lady behind the counter asked the guy when he could talk to me about service. He rudely says " I don't have time to deal with it." The lady behind the desk asked if I wanted to come back and schedule an appointment. I declined and won't be back this dealership. I'd rather drive to Sacramento. read more

Highly would not recommend going here for absolutely anything. I bought my car here in May and everything was great besides a side piece that was missing on my passenger door. I noticed after I left that my brakes were squeaking very badly. I took it back about 2 weeks later, they proceeded to try and charge me 300-400 dollars after I had explained to them multiple times I just bought the car here and it should be free because the brakes were not my doing. After waiting 7 hours for my car, and having to walk from a food place about a mile away in the 100 degree heat back to the building, they finally understood that I had a warranty and my car was supposedly "fixed." That was not the case, they didn't fix it at all so I wasted my whole day for absolutely nothing and got it fixed somewhere else. After 6 months of waiting for my side piece to my door, it finally came in and drove back to Chico from where I live. (an hour and a half away). I got there at 10am and they said my car wouldn't be done until 5pm. After finally getting the part on, they accidentally snapped off one of the connector pieces so now they would have to order an additional piece to make it fit properly and be correct. I told them not to bother because I would not be returning to this establishment. When they did try to give me my car back, I noticed the door panel wasn't on all the way so they had to take it back AGAIN and put it back on properly. If I hadn't noticed it, they would have given my car back to me with a half on door panel. when they came back they said that they didn't do it and i would have to come back yet another day. I've never been more frustrated with a place before and will never be returning. read more

From first contact to the final call telling me to call him with any questions, Ben Vandermate was incredible! More people would buy new cars if their experience was with Ben. Professional, honest, and friendly, Ben answered even the most mundane questions with care and respect. Ben even arranged to deliver the car to Truckee at no extra charge. My next car purchase will be with Ben! read more

My husband and I just recently traded our car in and purchased a Honda from Wittmeier. Cory was our salesman, and we had a great experience with them! Amy helped us with paper work and explained what everything was, and they gave us more than we thought we'd get for our trade in, and an amazing price for the Honda we picked. We have yet to have any repairs, but we did have some detailing done to our new used car and they did a great job. Go and ask for Cory! read more

Corey is the man! Moved from out of state and needed a car quick. Corey was able to secure a deal on the exact car I wanted from 1800 miles away. Great communication and friendly service. I showed up and he had the car clean and AC running cold. Paperwork was a breeze and I was out within the hour. A+ read more

Called service center to get price of service. Immediately placed on hold. Three minutes in, someone asks how they can help. I ask my question. Then I was placed on hold...then, after seven minutes, I was asked to be put on hold AGAIN. I Um. NO I have a short break, and a simple question. read more

I tried to call the general number to transfer me to service but automatic system kept looping. Finally I did not get to the service department... very frustrating. read more

Christian was So helpful. We needed the code for the radio etc and he fixed it in two seconds. So friendly too, great smile

I only trust Wittmeier Honda, and I always specifically ask for Joe to work on my cars!!! Currently, I own two Honda Accords that are old but run great. Joe is knowledgeable and so helpful. My car was serviced for a recall and Joe arranged for me to have a rental car for the day, which was quite an unexpected surprise. My car needed some other work and Joe's recommendations were spot on. I have had my cars serviced elsewhere and they used after-market parts which resulted in severe damage to my car. Again, I took it to Wittmeier Honda and they fixed my car. The prices are reasonable but the "peace of mind" is priceless. Thank you Joe! read more

Very poor service. I had a check engine light on my car, the code for which can only be a fault in 4 things. 3 easy to check and 1 not. I reset the engine code so I could get it out of limp mode and took it to the dealer. Told them the code. Dealership said they couldn't find anything wrong after having the car for a full day, and refused to do additional diagnosis or testing even though I offered to pay the labor for it. Further insisted that I need to bring it in when it happens again so they would have an active code. Happened again, they pulled the code, reset the d@mn thing and then said they couldn't isolate the fault. Really, Einstein? How about engaging in some ACTUAL troubleshooting that is taught in first year auto mechanics? Also, Joe in service is quite quick to tell customers why his experience trumps theirs. Complete lack of humility, while dripping with hubris over his "25 years of custom car and motorcycle building experience". So two visits, 3 days of lost use, labor charges, and I'm no closer to having it resolved. I guess I'll do it myself, which I was trying to avoid (hence, trip to the dealer). Like I said, it's one of 4 things, the first 3 of which are easy to do with a basic tools. My opinion: Steer clear of this dealership. read more

Came here about a year ago to have a front engine mount replaced on my 2000 Honda Accord. I just had my car serviced at another dealer back home and they mentioned the front engine mount is broken, again. Called Wittmeier and was pretty much told it was out of warranty and they couldn't do anything. Called back asking for Service Manager to speak to, and was given the run-around and never received a call back. Awful service, and I am taking my business elsewhere and I recommend you do as well. read more

I don't like the salespeople here. Very rude and not honest. I understand they are trying to get a good commission, but taking advantage of honest people isn't cool. I'm all for getting them a good deal, but they are incredibly pushy. I worked with Travis. Over the phone he seemed like a good guy who was looking to make me a good deal. Instead, I got someone looking out for his own pockets. He was trying to sell me a Honda Pilot $4,000 above MSRP, trying to make me happy with my monthly payments. Ridiculous. He was incredibly rude. I ended up purchasing a Pilot from them, but have been regretting giving him my business. He would not work with me at all. Very rude tone. I ended up getting a 2016 Honda Pilot EXL for 38,055. Looking back now, that's no deal at all. I should have been more patient and done more research. Travis or Chico won't help you. My cousin just told me they got a brand new Honda Pilot EXL in Merced with DVD for less than I paid. Trust me, it's worth giving your business to people who deserve it even if it means traveling a bit. I don't respect these guys at all. All about the money to them, not about building lasting relationships with their customers. Still sick over how much I could have saved. Watch out for Travis's tactics. It was his way or no way. If I could do this over again, I'd walk out on him because that's what he deserved. read more

Let me preface this by saying we are a 5 generation Chico family. I bought my first car at Wittmeier many years ago. They have been around for as long as I can remember. If I could give negative stars I would. Yesterday, my mother went there to look at their used Honda CRV inventory. She was met by a young sales person named Joe. He put heavy pressure on her to buy a new CRV, which I understand is what car sales people do, but once he got her in the office things got scary. He wouldn't give her her car keys back despite her asking several times for them, her saying she felt very uncomfortable and wanted to leave, wasn't ready to make a purchase, and needed more time to think. HE KEPT HER THERE FOR 6+ HOURS. NO FOOD, NO WATER, AND WOULD NOT GIVER HER KEYS BACK. Criminal. Now, my mom is older and doesn't have a lot of experience buying cars or dealing with pushy sales people, but what he did was predatory. I am fuming. After wearing her down for 6 hours she ended up leaving with a new CRV in a color she doesn't even like! She tried calling relatives for help or to come get her with no luck and eventually - fearful, weak, and exhausted - she caved and signed for the car just so she could get out of there. She came home so distraught I thought someone died! She went back with someone right away, but of course they won't take the car back or even apologize. Now I understand my mom could have done things differently, not signed, walked out, etc. and that car salespeople are generally really pushy, but this man took advantage of a vulnerable, older woman who dared go to their car lot alone and bullied her until she bought a car. He held her, basically against her will by keeping her car keys, until he got what he wanted. My mom is a retired teacher and upstanding member of this community. I will NEVER go to Wittmeier again for anything and will tell all of my friends and family not to as well. I would strongly encourage you to take your business elsewhere. I will be contacting Honda and the BBB to report this. read more

I have no issues with my new car, the staff on the other hand is a different story. The staff worked with my wife and I and our financial situation and got us a great deal on a brand new car, which was a great experience but that was two weeks ago. Two weeks have gone by and they are still calling me (now for the 4th time) to come down there and sign paperwork they forgot about. They have asked multiple times for paystubs which I have personally walked into the dealership and handed to them, I shouldn't be needing to give them paystubs in the first place, I was supposed to have a "This or That" contract where they gave me a week to find my own financing for my new car instead of using one of the banks they work with, I was excited about this because I have family in banking and was able to get my interest rate cut in half with their credit union. I was supposed to have 5 days to get the new financing in order which was plenty of time, I had it done in a day, when my bank called the dealership they were informed that they had not waited to send my loan to Golden 1.....now I have to refinance my car and it has been a huge pain in the ass. I will never buy another car from here and I will never recommend this dealership to anyone. *Edit* I just had to go in there for (not joking) the 5th time because they "forgot a signature" read more

To sum up what I am about to write in my lengthy review, don't waste your money OR YOUR TIME here. Now onto the rant! Went in to get a BASIC oil change because I received a coupon in the mail. It said on the coupon that there's *no need to make an appointment*. So I pull up to the service center and there is a sign that says pull forward, so I do because I am a compliant individual. Then I wait... And wait. And wait.... sitting in my car with the engine running and wasting my gas. So then I kill the engine. And wait. After about 10 minutes of waiting with no one showing up, I decide to go inside. The cashier told me what I was doing was what I was supposed to and someone would (eventually) be with me. I ask if I can wait inside because I didn't know how much longer I'd have to wait around (when there are plenty of people standing around doing nothing besides staring at me like I'm a weirdo for coming to their service center for an oil change). A lady named Paula finally helps me. Gets everything set up and tells me it'll be 50 minutes, MAYBE one hour. Which is a shock to me considering there was only one other lady there ahead of me waiting for an oil change. But I wait in the lobby hoping it'll only be 45 minutes, and am subjected to TWO horrible infomercials about some miracle juice and a bra that doesn't give you back fat. I know after sitting through the second one that it has been WAY TOO LONG, at least an hour.... I walk up and ask Paula if my car is almost ready and how long it will take. She replies that she has no idea and then realizing that that answer will not fly with me goes to check. She returns telling me they JUST started my car. I freak out internally but try and keep my cool in front of her because punching walls in public is kind of a nono. I am mostly infuriated because she told me it would MAYBE take one hour, and I figure that if she has any sort of compassion that when she realized it wouldn't be ready in one hour she should have notified me. But no. She also didn't answer my question of how long it would take when I asked again.... Since she didn't use any sort of problem solving knowledge that anyone who graduated from elementary school with common sense should have to come up with an answer I asked, "How long do oil changes USUALLY take once they start a car?" and she replies that they take about 30 minutes..... So I go back and sit down and fidget in the uncomfortable chairs trying to keep my angry mutterings to myself, and trying to get my face to return to a normal fashion instead of the veiny red it currently was. About 40 minutes later (not 30 minutes), I am summoned by the cashier. I ask if they checked my air filter (Paula told me that if it needed changing they would ask me beforehand to replace it), and the cashier said it's part of the oil change. I don't believe her because the last TWO times I went to Jiffy Lube they showed me my filter and said it needed to be replaced, the last time being quite evident because there was an 8 inch dragonfly wedged into it. I always assumed I would eventually change it but always forgot. So it has been WELL over a year since I've had a new one. I am through wasting time in the service center, though, and just pay and walk out. I scan the "multi-point checklist" they provided me and NOWHERE does it say they checked the air filter. Even after I made it clear that I wanted it checked. Plain and simple, this place sucks in every possible way. The people are daft and heartless, and I am finding it very hard to understand why something that takes 15 minutes at Jiffy Lube took almost 2 hours at my car's dealership's service center?! AND, Jiffy Lube does a MUCH BETTER JOB! They didn't even vacuum the floors or wash my windows here and it took them that long?! What the f**k are they doing with my car and EVERYONE ELSE'S?! Never again. NEVER AGAIN. read more

I purchased my truck from future ford of sac and it was a great experience they had the truck i wanted a 2014 ford raptor. After about a month of driving it i had a rattling noise from the truck(thought it was a transfer caseor something in my exhaust rattling) and decided to use my 100k mile certified pre-owned warranty. I called Wittmeier and got told to bring it it. i showed up and i was able to reproduce the problem to a mechanic and left around 930. i was told about 2 hours i should get a phone call and an update on the truck. around 230 i try and call them and was unable to get a hold of my rep cause of a customer he was working with. About another hour goes by and i finally get hold of him and i am informed the the truck i was sold that had a 100K mile bumper to bumper warranty would not cover my "aftermarket exhaust". It is a Roush Exhaust that was installed by ford when the truck was first purchased. i was a little confused and was told that it was not going to be fixable by them and i needed to go to an exhaust shop and they could fix it for me. It is frustrating when they cant identify a Roush part and know it is able to be fixed. I called my sales guy in sac and he said that it is under the warranty and no reason they could not fix it and he told me with in a minute to bring it to them and they will fix it no problem. (its almost 2 hours each way and would like to get my stuff fixed locally) so after i talked to the Chico store they realized that it is Roush and it is under the warranty, but they cant fix it...they are not a Roush certified installer .. he said that its an aftermarket exhaust and he does not know how it is supposed to sound..... like that noise is going to be there.... The noise sounded like sticking a screwdriver in to a metal fan... don't think that is a normal noise. The day i wasted going to Chico i could have driven to sac and got the problem fixed in the first place. after this experienced i will never use Wittmeier ford again, this is my worst experience with a dealership. i understand they can't fix the problem but was far from helpful with this issue. update, the problem turned out to be a vacuum line that was misrouted and had a leak in it so when i got on the throttle it would try and lock the hubs in due to a lack of pressure. read more

Hands down the best car buying experience I've ever had! Sean and Ned were very friendly and knowledgeable. The whole process was quick and painless! Their level of customer service went above and beyond the five other dealerships we went to before Wittmeier. My husband and I highly recommend going to Wittmeier for an all around great buying experience. read more

Preface: The following review should not be construed as a generalized depiction of the service department in whole, as I suspect the "service" I received was/is not the prototypical level of "care" and "service" one would expect from a well established dealership. It is merely to bring to light the shortcomings of a particular Service Advisor. On Thursday, the 5th of November, I placed a call to Wittmeier Ford at which time I was put in contact with a Service Advisor named Steve Wilson. I advised Steve that my wife and I had been experiencing numerous problems with our 2014 Ford Focus. After briefly explaining that my 9 month pregnant wife has been driving this vehicle and due to the vehicles erratic operation my main concern at this point is the safety of my wife and unborn child, as the vehicle has intermittent problems with its transmission. For the sake of transparency, I also advised Steve that this vehicle has had previous [transmission] repairs at Oroville Ford. At this point, I was provided an appointment for Tuesday the 10th; 5 days later. Understanding that they were just "booked-up" and that Tuesday was the first available opportunity they would have to diagnose a problem, I immediately acquired a rental vehicle for my wife to drive. After all, my main concern was for the safety of the passengers in our vehicle. Although the appointment was for the following week, my wife and I decided to drop the vehicle off early as the vehicle was useless to us at our location, and perhaps they would have a cancellation and could "squeeze" our vehicle in. Coincidentally, that did indeed happen. Steve Wilson called me a few hours later an informed me that he was able to have a tech look at it, and "there's nothing wrong with it." Now typically I don't mind such assertions, in fact, I rather enjoy the fact that someone could state with such conviction that my concerns are unwarranted. Sarcasm aside, I stated I have to disagree and perhaps it should have been driven/observed longer. Steve responded with "I guess I'll have them take another look tomorrow and we'll get back to you." On the surface this may sound like a diligent effort to validate my concerns, however, it only raised my suspicion about their level of "service"; could they have overlooked a safety concern that would have placed my wife and her passengers in harms way? Perhaps a more plausible speculation is that, in an attempt to be deceptive, they merely attempted to pacify my concerns by retaining the vehicle one more day. I guess there's no price tag on safety; $47 per day rental car. As expected, I received a call from Steve Wilson the following day, and again, he did in-fact utter the same dismissive "there's nothing wrong with the car" response. Being a bit skeptical, I conceded and advised Steve that I would be down there shortly to pick up the vehicle. Now at this point, I am certainly hoping that the vehicle is operating in a safe manner. Within the hour, my wife and I, picked up the vehicle and she drove it home. Being the trustworthy sole that I am, I decided to test drive the vehicle. Upon doing so, I immediately noticed the symptoms for which we brought it in to them in the first place. Per Ford Corp, I immediately returned to the dealership and advised Steve, that since I disagree with your findings, I request to have an engineer come out and inspect the vehicle. To my surprise, this is were the complete lack of respect and concern for our safety began. Upon being informed that I would like to request an engineer, he responded, and I quote, "well, we'll just have you take it back to Oroville then." I advised him that I am not obligated to take it back to them as it is a warranty concern and you can assist with this request. Additionally, I asked him not to "push this under the rug" and that "I've been in the car industry for 12 years," and "in fact, let me get your business card, let me get a business card for your Service Manager as well." Steve responded with "ok" and set out to obtain those cards. As I am standing in the service bay awaiting Steve's return, It dawned on me how unprofessional and what a complete lack of duty this man just demonstrated. To be clear, Steve had just advised a Ford customer to drive 23 miles at highway speeds in what is subjectively an unsafe vehicle. More so, Steve made an attempt to pass the problem off to another dealer. Upon his return, I asked Steve, why he'd ask me to go to Oroville Ford? He stated that "they have all the records on it." Did this clown really provide me with the most ridiculous excuse as to why he was sending me to Oroville? Again, this is a warranty issue and with that, service and all repair records can be obtained nationwide. In an attempt to patronize me upon my departure Steve uttered the words "have a good night sir." C'mon man, get it together...you've demonstrated to this family your inability to render good judgement and professionalism. -The Anders Family read more

Generally a car dealer's either a hit or miss and it greatly depends on who you get as a sale associate. I think this is the reason why you see such polarizing reviews on practically all car dealerships. With that said, our sales person, Jake, was absolutely great to deal with. We originally communicated with Jake through emails and phone calls (since we're roughly 3 hours away from Chico) about availability and pricing of a very specific car, Honda Accord Hybrid - only the red basque pearl II exterior color. As of January of 2013, there was only 3 red basque pearl II Accord Hybrids, of any trim, in California so we were super excited Chico had one of them. After several phone calls and exchanges of emails, he quoted us a, no B.S., out the door price for the car. It was a fair price and we decided to go the following day. We told Jake we were going to be there before noon to 1pm but we will try to catch him before then. We arrived at 9:30am and he was already there ready to show us the car. As we were getting the paperwork done, they put a full tank on gas into the car, detailed it and we were out of the dealership with the car that day. No hidden surprises, no BS, straight to the point. Having been to other dealers in the bay area, it's very refreshing to have a "dealership/sales associate" who is straightforward and patient with their customers. I highly recommend Jake from Wittmeier Honda. PS. we were so satisfied that we are looking to buy couple more Honda's from them. read more

Be aware that any positive reviews for Wittmeier should be held suspect. They now bribe customers with free car washes for positive Yelp reviews. Typical of such slimy practices to influence fake praise. read more

I called Witmeier to schedule an appointment for an oil change and tune up as I was taking a road trip with my dad to LA. I spoke with Sam and he was able to fit me in ASAP. When I brought my car in, It was a busy day and I did not think that my car would be done in a timely manner. Sam greeted me and was attentive to my needs. He made sure that my car was done in timely manner. He was very helpful and friendly. He is excellent!!!! read more

I will never purchase a vehicle from here again! I should of listened to the reviews and just drove farther away to a different Honda dealership. I was there for over 5 hours trying to bargain with them and they kept trying to make me feel guilty by saying "we are not making money off this sale". Which is not true. They overprice their cars. Please do your research before you go. They had the Honda CR-V 2018 listed for 31,000 and in Sacrament it around 25,000. After a long time, I finally purchased the vehicle. I wanted a black on black car so they had to pick it up at a different location because they didn't have it at the lot. I finally picked up my car two days later. When I drove it off the lot I took a video of the interior and exterior just to show my sister. Two days later, I notice a tear on my front dash board. I barley had driven my car. Only to work and back home so I knew I didn't do the damage. I called them to tell them the situation and after three days they said I would have to go through my insurance to fix the tear. I was pissed off and said I have video showing proof that the tear was there when I picked up the car. At that time I did not notice the tear because it was more visible in the passenger seat. Anyway, after a month of fighting with them and one of the manager was yelling at me being extremely rude, I had the worst experience of my life. This manager was not professional and he tried to say we don't have the funds to fix the car and that it was my fault not the dealership. He literally said "Good luck getting it fixed" and walked away. He was extremely unprofessional. He should not be a manager if he does not have respect for people. I had to call multiple times between that month to get a hold of the manager but he was always busy or not in the office. If anyone is thinking of going there to buy a car DO NOT DO IT! They finally realized after watching the video that I had and not letting them take advantage of me, they had to fix the tear. I finally got my car fixed and I am glad I do not have to deal with them again! read more

Wittmeir is an overall good dealership with a decent staff. Do your homework before you go buy any car and you will always get a good deal. If you want to work with a good salesman see Bobby Guajardo he will work with you in every aspect. read more

Great customer service. The salesmen really know what they are talking about. Santos was very friendly & helpful. I recommend people to Whittmeier for anyone looking for a great car new or used! read more

They have bad customer service. I went to the auto parts department the other day looking for a few parts and was greeted by an older gentlemen. I couldn't tell if he was being nice to me or not; however, he was not very helpful and after we looked up a part for me I asked if there was a warranty and return policy. He automatically accused me of buying a part just so I could put it on my car and smog my car with it and then return the part. This is not okay! I felt very awkward and insulted. I'm going to avoid this place and go to Auto-zone next time. read more

My car is part of the Takata airbag recall and I have been driving a rental car for 2 months due to it. I am making a move 2500 miles away and I need a resolution to what I am suppose to do here. How will I get my car from Ca to Tx? Do I drive a rental? Am I suppose to drive my car? You guys are telling me this isnt a safe drive for my car, so what am I suppose to do here. I have spoke to the service technician multiple times with no resolution he refers me to Ford on the phone, Ford refers me back to the dealership. I'm pissed now. I leave in 2 weeks and I want an answer and some help! I didnt cause this problem. The service manager was suppose to call me back on Wednesday it's now 8pm Friday and ofcourse he was out of the office today as well as the service technician also. This is the 3rd time I've been blown off now. I'd give NO stars if I could. This is the most unhelpful dealership ever. read more

Wanted to get on here and give the folks at Wittmeier Honda Service a huge THANK YOU for fixing my "dash rattle". I have a one year old Pilot that had been making this creaking noise in the upper R hand side. I had to take it there 3x before they were able to actually diagnose the real problem. I was getting a little bit of run around from the gal in service and she made me feel a little crazy for continuing to look into this issue. "Dash Rattle"..... One call to the service manager fixed everything. I explained to him that I was a little surprised at the quality of new cars these days especially my new Honda. He agreed and said that car mfg's have cut some corners in the plastics used. He took the time to listen to my complaint and I could tell he really cared about my little car problem. They needed it for another full day which ran into another day to be sure they got it, but they DID. It was a faulty bushing in the suspension which was making the racket. It was vibrating up through dash making that sound. It took them time to find it but I appreciate the new quiet ride in my 2011 Honda Pilot. Rob is excellent as well as a service advisor. These guys work hard running the service department, coordinating everything. Sam is very professional and courteous as well. When I picked up my car they had washed it very well and even applied tire dressing. We need to remember that these guys are humans working on imperfect machines. Sometimes things take time, and persistance is necessary. A little kindness and understanding goes a long way. I must say I am THANKFUL it was under warranty and hope if anything else goes wrong I hope its within that time frame! read more

worst experience they try to take you by rushing through the buying process . buyer be wear poor car selection. mentally slow sales group,

They wouldn't let me test drive more than two vehicles, and they were quick to usher me off the lot once I showed any sign that I wasn't immediately prepared to buy a vehicle. They weren't even busy, and this happened to me on two separate occasions with two separate salesmen. However, their selection is excellent, and if you are really there to buy a vehicle, they seem to be pretty accommodating and willing to make a fair deal. I'd recommend this dealership only to those who know exactly what they are looking for. read more

A few Monday's ago, I bought my first brand new car from this dealership. My mom was with me and it was a decent experience and buying process at the time. We got there a little before 6pm and it was 10pm before we left. The salesperson brought us out to look at the car (they had to pull the color I wanted around). We spent a few minutes looking at it but never did an official inspection where we signed off on the inspection basically saying we accept the car as it was. As we were talking with the salesperson, he agreed to include all weather floor mats and a cargo mat for the back. He later stated he got both of those approved by his manager. We finished up the paperwork, the salesperson went into the back to wash the car, and I drove off a happy camper. The next morning I took pictures of the car to show some friends. I went on with the week. A few days later, on Thursday, I notice a scratch on my drivers mirror as I'm washing the car. I went back and looked at the pictures that I took the morning after I got it, and the scratch was there. So within 10 hours of purchasing the car, the scratch was there. It was parked in our driveway away from any roads, and I followed my mom home the previous night in the car and knew nothing happened to it in my care. I went back to the dealership the next day, Friday, to talk to them about the mirror and the floor mats. My original salesperson was nowhere to be found, but someone else helped me. We found out that my mats had not been ordered yet, but that they would get right on it. He then told me to send him a picture of my mirror and that he would talk to his manager on Monday and get back to me. Monday morning came around, then Monday afternoon, and I had yet to hear anything. I then went back to Wittmeier to check in. The person who was supposedly going to get back to me in regards to the mirror, had already left for the day. The person who originally sold me the car was there and I talked to him about the situation. He basically shut down. He said there was no possible way that the scratch was on the car when he sold it to me and that it was so blatantly obvious that anyone would have noticed it. (I went three days and didn't notice it, and had countless people look at the car and no one noticed it). The scratch was apparently too deep to buff out. He then went to talk to the service department and then called the body shop to see about painting over the mirror. Once he called the body shop he went to talk to his manager and brought several people out to look at the car. He came back and reported that they were not going to pay for it to be fixed and that all he could do was give me a lacquer pen to cover it up. When I tried to counter anything he said, he kept shutting it down and appeared to be increasingly irritable. I was there over 3 hours to get a pen and the promise that if I came back their detailer would put it on for me. (They asked me to hold on to the pen so they didn't use it for someone else..) The next day I got a call that the all weather mats came in. I went to Wittmeier to pick up the mats and to have the detailer put the paint on. They gave me my mats which apparently did not include the cargo mat for the back and they did not have it anywhere on file, like they promised me. They had to track down the detailer, who put the paint on but of course it was still noticeable. One of the front end service people talked to me and said that he would recommend me coming back in to get it buffed and have the paint reapplied but that he needed to talk to my salesperson first (I don't know why). I then asked for a quote for a new mirror if I wanted to replace it in the future. He told me he would talk to the person who sold me the car and have him get back to me. It's been over a week and I still haven't heard anything. This has been a huge never ending annoyance and i would never recommend someone buying a car from this dealership. I understand that I drove the car off the lot, but the disorganization and rudeness alone are a huge turn off. It could have been handled in a much different manner. I don't think I'll be taking my car here for services in the future either. read more

Best prices hands down in the area! After diligently checking prices from Redding to Sacramento I saw an ad posted from Corey Rothman from Wittmeier Honda. He wasn't the pitchy sales guy and took everything I said in consideration. He worked us the most amazing deal within our budget that we drove two hours for. Totally worth our while and painless process. If you want a great deal with no b/s or annoying sales guy go visit Corey at Wittmeier Honda you will not be disappointed!!! read more

I had alway had good service, though not always timely, from Wittmeier until my daughter ran into a rock slide on 32 and almost totaled our CRV--Wittmeier kept it for weeks, and didn't even do the alternator check I requested while they had the car. I had trouble communicating with them from Chester; the service guy wouldn't return my calls requesting information on the car's status; then I got a call stating that the car was sitting in their back lot and if I didn't come down and pick it up within a day or two they were going to charge me storage fees!! That was when I decided to return to Subaru for my next car--which I did, the rest of the family has also gone to Subaru or Toyotas (definitely not Chuck Patterson though)--we need all wheel drive up here. Reading Anna's review below, regarding her grand-mother's car buying experience, I would suggest this complaint be sent to Honda Corporation, and reported to the local police as elder abuse--they held her hostage!!! read more

I bought my new car here last year and bring it in to get serviced regularly. Ashley is one of the "fast lube advisors", (unfortunate title for a team member, I know), but nonetheless she has been consistently professional, upbeat, knowledgeable, and efficient. She walks out and greets you at your car, listens to your needs, gives a succinct yet detailed explanation of the service recommendations, and talks you through her procedures so there's no wondering, " what are you trying to have done to my car? " I commute almost 500 miles a week, so my car is very important to my livelihood. I feel valued when I utilize this service shop for keeping my little Civic on the road, especially with the added personability of employees like Ashley, who clearly take pride in their work. read more

BAD Customer Service! Lost my appointment and told me to "go to the back of the line" and they would help when they had helped all the clients "who actually have an appointment". after I pushed back, they found that they had put my appointment under someone else's name. They Treated me like a I was a nuisance. They spoke to me with their back turned to me the entire time. Terrible experience, and in the end, they refused to work on my AC because they said it could "damage their machine" and they only have "one machine", but added that they would wave the diagnosis fee (HOW KIND OF THEM)! When an entire group of representatives lacks social etiquette and customer service skills, it is a reflection of poor leadership. They probably need a new manager, one that has an idea of how powerful social media can be. read more

Haven't had the best experience with Wittmeier as a whole yet but very happy with Travis in sales and Lynton in service. My car was sold to me without having been cleaned on the inside. Travis had us bring it back and had it cleaned nicely. Next day I realized that my license plate holder had been taken off while it was there for cleaning and was replaced with a Wittmeier frame. I returned livid ready to hurt someone. Lynton stepped up, found my frame and had it put back on my car. Hard to stay mad when someone is that nice while I must have had a death look going on. Thank you Travis and Lynton!! read more

I've been here a couple times to cheak out some used cars. The sales associates don't hassle you too bad and are usually pretty helpful. Remember this is a car stealership....I mean dealership so talk them down and don't settle for something if you aren't 100% happy with it. read more

I drove to Chico to test drive a Honda they didn't have on the lot yet in Redding. Talked to a young guy named Corey and told him I was coming. Great guy, good ride. Loved car, wrong color. In comes the sales manager Joe, he was rude and pushy. I actually felt a little afraid of him. He was so mad I was ready to leave he was shaking. Lied about the other dealers having the car I wanted. Totally gave car sales man their BAD NAME! Joe the manager ruined any chance of me being a customer there again ( I've bought 5 cars from Redding Honda already better stick with them!) sorry for Corey that this guy ruined any chance of a sale from me! DONT GO TO CHICO HONDA EVER! read more