Just had a major service done on my car that I knew coming....Miguel is my service advisor and he is fantastic! Makes everything understandable, gives clear recommendations, and has a sense of humor! (Which is needed in any kind of car dealings I think!). If you need someone that will help you with auto service and give you straight talk ask for Miguel! read more

I recently moved to Chico and my Honda needed an oil change. I called today to see what we're the prices for an "oil change" so a male in the service department I believe it was a service advisor answers. First of all he doesn't answer to nice seems like he was having a bad day or something. Second when he first answered I said I needed an "oil change" and he says "well what do you need" and starts throwing me all these service term and I'm like I said I needed an oil change. I had no problem having to pay about $50 but he was rude and I will NEVER go there. I will not bother wasting my time and money going there. Thanks to him and his bad service. Someone didn't have his cup of coffee this morning. read more

It may be OK to buy here if you find the vehicle you want and can actually get a decent price. I, however, was so turned off by their Internet dealings that I would only buy from them if getting a really great deal. I had their Internet manager flat out lie to me about the Kelly Blue Book value on a car ... after I already told him I ran it myself. His "Blue Book" price was $3,500 over suggested retail. To give them the benefit of the doubt, I ran the year and model they were selling with every possible upgrade option and still came up with a high Blue Book that was $2,000 under the value they tried to pass off as a Kelly Blue Book price. Note that the car did not have any of the upgrades I added. I just did this as an exorcise to see if it would even be possible for a vehicle of that year and mileage to reach the price their Internet manager attempted to pass off as a Kelly valuation. It wasn't. Clearly, these guys are looking for suckers who don't do their homework, but it seems they could find them without stooping to actual lies. They are, of course, welcome to try and sell their used vehicles at over market value. I don't have an issue with that. I do have an issue with a dealer lying in order to make inflated prices seem more palatable. If you can't trust them to honestly compare their asking price to the Kelly Blue Book valuation (something anyone with a smart phone can punch up in minutes), I have a hard time imagining what you could trust them with. read more

This was my first experience car buying at Wittmeier. I learned of them through searching the Internet for a particular vehicle I was looking for and they had several to choose from with with all the features I was looking for. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I called the dealership to confirm that the vehicle I was interested in was still there, I spoke with Jorden Welch, who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Jorden as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just phenomenal, accomodating service. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Jorden went above and beyond when I had ANY questions, Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. read more

Made an appointment online. Showed up for my appointment on time, they said they couldn't find it. Left the car there so they could service it, and have it all day. They called later around 4:30, said it wouldn't be finished and that they would have to get us a rental car. I declined the rental car and said I would drive my spouse to work the next day, they were very grateful and said they would make sure and have it all done, including the inside detailing I asked for. When we showed up, the next day, and paid almost $1,000 for the 100,000 mile check up, I went to the car and checked the inside.... no detailing, not even a vacuum job. The service guy was apologetic and offered a credit for a full detail, but I'd have to bring it back during the week, which we cannot do because we work those days. The only reason we requested to have all of this done was because we were on vacation the day we brought it in. Huge disappointment. Going to find a small independent place in Chico. read more

AVOID WITTMEIR. 8 years ago we purchased a honda accord here. Worst car buying experience of my life. While at the dealership 2 days in a row we were quoted 2 VERY different prices for the same car, immediately I felt like I was being conned. After the contract was signed and I had my new vehicle at home, they called (specifically Corey) and wanted to increase my monthly car payment because of a paperwork mistake on their end - no joke. I told them no and I offered to return the car to the dealership. Needless to say I kept the car at the same price. Since then I've had to take it in several times because they were unable to fix a car repair issue properly. And the complimentary rides are horrible as well. It took over 2 hours to get picked up from my home in Chico to be taken back to the dealership. Never greeted warmly and I felt like a nuisance at all encounters. AVOID WITTMEIR. read more

I bought a 2012 Ridgeline in August of 2014. The sales team was fantastic. In fact, my mom bought a 2012 Escape the same day. I have had my truck in 3 times for routine service since, and I'd like to take a minute to applaud the service team, specifically Miguel. I have always been treated well, always greeted by name, and never misled. My vehicle is ready when I am told it would be, and always right on price. I am very grateful for the honest, straightforward experience at Wittmeier. Would have been 5 stars, but they never wash my truck for me! read more

Apparently these guys think sticker price + 17% for taxes is a great deal. I spent a half hour talking to the salesmen on the lot about buying a new ford. The car I wanted was a bit over my budget, but they pleaded with me to go in and talk about the numbers so they could make me a good deal. I obliged, and 15 minutes later they came back with a price $5,000 over my budget, and 17% over the original sticker price... Not even close to a good deal. A huge waste of time. read more

The service here is absolutely abysmal. If you show up for an appointment, they'll tell you they need the car for 2-3 hours but will typically keep it all day--they have no sense of how long their service will take, and they lie directly to their customers as a result. They can also be remarkably incompetent. For example: I had a problem with my AC, brought the car in at 10am, was told it would be ready at 1pm. It wasn't ready until 5:15, just before they closed. And for all this they didn't even fix the problem--all they did was run a diagnostic. So, a day later I made an appt to have the actual problem fixed. I confirmed 3 times over the phone that I needed an AC condenser for my car, and 3 times the guy assured me that if I brought my car in the following week, on said day, it would be done. Well, what happened when I showed up for my appt? No part in sight. They had none in stock/no one had bothered to even check this out. Total idiocy. I could go on, but this tends to be the norm at this horrid dealer-shop. read more

My husband took my 2008 Honda CRV in for an airbag recall. The service guy at first said we would have to wait 1 1/2 hours to 2 hours. Then said, "Oh, your car was made in Japan and we will have to order you the airbag from there. It will take about 20 days, but we will give you a rental car. I said no problem. Well, I finally got my Honda back on June 8. When they drove my car up, I hardly recognized it. It was filthy inside and out. They must have had it sitting in some field and took it 4 wheeling. There was so much dirt and dust on it the first thing we did was take it to a car wash. It seemed to drive fine on our way home. Yesterday, June 13, my husband drove it to the store. He said all of a sudden he could hear something rattling in the steering column where the air bag was. So I called Wittmeier in Chico, and made an appointment to be brought in at 8:30am this morning June 14. My husband did not get out of there until 11:00 am. On the paperwork it said that the repairman removed airbag and found nuts and bolts holding the airbag loose and falling off. It was repaired, but it make one wonder how trained these mechanics are. This is not our first recall with Honda. It would make sense if the mechanic or another worker drove the car before giving it back. Plus they should give a car that they had sitting off in the dirt someplace clean. I am sure we would have noticed the sound a lot sooner if we had taken it out and it didn't sit in my garage for 5 days. I doubt if we were in an accident, that the loose airbag would have saved anyone's life. Wittmeier should take more pride in their work. Shelley G. read more

DO NOT COME HERE FOR SERVICE! Being relatively new to Chico, we brought our Minivan in for its timing belt/water pump service. After paying the bill, I felt pretty confident we had been ripped off. So I called 3 other Honda dealerships in the Sacramento area for estimates, and sure enough, Wittmeier's bill was $400 higher than each of the others. When I came back and showed the Service Manager the estimates from the other Honda dealers, he took down my name and number and said he'd look into our invoice and call me right back. He did call back, and said that there had been "a billing code error" and issued me a refund of $300. There was no apology, just an "explanation" of what had happened, which tells me they are systematic about overcharging and only give you a fair, competitive price when they get called out on it. Incidentally, we paid $67 for a lube, oil, and filter service (which includes topping off fluids), and when we picked up the van, there was no windshield washer fluid. After giving them close to $2000 to service our van, they overlooked adding $.50 of windshield fluid? Really? We will be making the drive to Sacramento for our service from here on out. It's worth your time and money to avoid Wittmeier. read more

I have had nothing but bad service from Wittmeire's service center: 1) It is very difficult to even drop off a vehicle for service. Allow at least 30 minutes to drop off your vehicle even if you have an appointment. 2) The first time I went to Wittmeier they charged me over $300 to fix a sensor that had gone bad in the seat belt. Online i later read that other dealerships fix this for free under a lifetime seat-belt warranty. 3) Another time changed my battery and then my navigation system wouldn't work and they couldn't retrieve the code to get it working. (i purchased the car from them used). They ended up charging me another $50 for doing me the favor of retrieving the code that was lost due to the battery swap. 4) In less than two years that battery began to go bad. I had to get jumped several times. They wanted to charge me to check out my charging system and would not honor the battery warranty. I told them that the charging system was already tested and checked out fine by the AAA tow truck driver,1 who informed me that the battery was showing marginal. i was now done with Wittmeier for good. I went to Costco and bought one from them for about $40 less that i know will be returned with no questions asked. read more

DO NOT HAVE YOUR VEHICLE REPAIRED HERE! My wife's Honda Accord developed a problem with the fuel door. It would not close. Took it here to have them repair the door. They did not have the part but said they could order it. Made an appointment for my wife to return when they received the part. Appointment date and time arrives and my wife arrives on time. She waited for TWO HOURS in the waiting room before they even bothered to tell her the wrong part had arrived and they had to order again. This is absolutely unacceptable and is gross incompetence. I can accept that the wrong part arrived, but to keep her waiting for two hours before they told her this? Shockingly unbelievable. This is on top of a ridiculously dishonest car sales experience I had here a few years ago. Obviously nothing has changed. This place is dishonest, slow, and grossly incompetent in every single metric. AVOID AT ALL COSTS!!! read more

APPOINTMENTS ARE USELESS. It typically take 30 to 45 minutes to just check in. Service writers seem to ignore who's first in line and just pick who they want to check in. MISINFORMATION GIVEN: When the low tire pressure light came on in my brand new Honda Accord the service writer said it was a problem Honda knows about but can't fix. Shortly after that I found the reset button. PROBLEMS UNSOLVED: I took the Accord in because of slow cranking and brake pulsation. They had it all day and gave no feedback. When I came at the end of the day the invoice just said no problems found. Sure enough a couple of months later I have a dead battery. When I came in and complained about their not fixing the obvious problems the service writer said: 1. battery problems are intermittent. 2. All brake rotors are manufactured warped to keep the brake pads off the rotor (If you're a car buff and worked on cars like me you know this is ridiculous). UNREASONABLE PRICE: They wanted over $700 to do the 30,000 mile service. When I asked why it was so expensive they listed the usual oil change, filters changed, tire rotation but included cleaning the crankshaft. I told them I had never heard of cleaning a crankshaft. I called Yuba City Honda and they only wanted $369 for the service plus they don't see cleaning the crankshaft as necessary. They agreed I had warped brake rotors and machined them solving the problem. read more

WORST dealer experience ever. The air bag notice stated that it would take 45 minutes to fix the doodad. The service girl said to allow for an hour. I got there and was told three hours. And....the guy tried to sell me 370$$$$ more in services. Plus Faux news was blading in the waiting room. I will drive the hour and a half to my dealer in Davis if I need anything done. read more

Worked here for three months. Worst cars sales place I've ever seen in my life. They wanted to fire me because they were so about the money instead of good customer service that I didn't sell enough go cars for them. Don't ever go there to buy a car don't go there to work. They still owe me commission for the cars I did sell. And my $6000 bonus. read more

Don't go here! You have been warned. Brought my 2011 Honda pilot in for a recall notice service. I call early in the week and make an appointment for 2pm on a Friday. I get to the driveway where you check in and I sit my car as it looks like someone should come out and help. After a bit, I go inside. I tell them why I am there. The guy tells me that they are too busy and that he can't get to the car today. I tell him I have an appointment, but he just keeps saying he is too busy to get to it today. My favorite part is than he asks me, "Would you like to make another appointment?". What is the point of an appointment if you don't honor it. What really bothered me about the situation was this guy's complete lack of regard for my time and what is involved in getting off early from work to get the car in there. Like somehow I shouldn't be surprised or angry that my appointment was just blown off. I don't think he ever even said he was sorry. If this is the quality of service from the people who are supposed to be the face of your business, what is going on in the back. read more

One of the reasons I decided to take my Honda to Wittmeier was because the said they did the recommended Honda service. That was not what I found out. I started taking my 2000 Honda Odyssey to Wittmeier in Chico for regular service in December 2010 (179K miles) until August 2013 (225K). It was in for service 10 times during that time frame. I left Wittmeier for another small town mechanic because I found Wittmeier to be too expensive. . My Honda now has 242K miles on it and I am getting ready to sell it. Come to find out, the timing belt had not been changed at 200+K miles. The recommended time to change the timing belt is every 107K miles. Wittmeier never recommended it to me, and it went unnoticed by me. I feel lucky it has not broken yet. read more

Got a new 2014 accord from them and they refused to perform warranty work.. went to another dealer and they did the work then and there no problem..its kinda lame i cant get my Honda serviced where i got it.. Dont buy a Honda in chico they suck.. read more

I bought My Honda Accord here. Nobody has touched this car other than Wittmeier since I bought it. Every oil change and every windshield wiper. Not to mention all recommended services. I received a recall notice 3 months ago bc of a faulty passenger air side bag. I contacted the dealership like they said and the answer was we don't know how long. Every since, i've gotten the run around. ALL summer nobody can ride in the front. That's great for dates! Sit in the back! You think bc I am a loyal customer, they would give me a rental car (while waiting forever for these magical air bag parts) or at least YELL at Honda headquarters over this ridiculous customer service. Their response? We don't care. You are on your own. Don't ever go to this dealership if you value customer service whatsoever. What a joke! read more

Walked into Wittmeier just to look and get ideas for what I wanted this coming September. Of course in sales fashion they talked into talking number and seeing why they would offer me for my car. I worked with an associate named Ben and just from the start he was completely rude. I told him I only wanted to look that day because 1. I wanted my mom there with me to help me make the choice and 2. I wanted to wait till I had a better down. Well Ben bugged my mom 3 times at work to the point she had to ask him not to call again. I began to get annoyed that he wasn't listening to me about my decision. As I was ready to leave my mom walked in and Ben talked us into staying and running numbers. They only wanted to give me Auction Price for my 2017 Toyota Corolla that is in perfect condition. They only offer "Auction prices". I said no and he became snappy and said I wouldn't find a better deal anywhere else. Mind you they were asking $27,000 for a USED 2015 CRV with 50,000 miles on it AND I was looking at $700 car payment. TRIPLE THE AMOUNT ON MY COROLLA. My corolla only had 15,000 miles on it and I was only paying $312 a month. Well after working numbers I was going to be paying nearly $34,000 which is the price of a new one! I bought my car for BRAND NEW FOR LESS THAN THAT! I walked away from the deal and was told by Ben that I was making a huge mistake. The next day I went to chuck Patterson where I originally bought my corolla, they payed it off plus some and put me in a brand new 2018 RAV4 LE for $400 a month! That's including GAP insurance and extra protection on it! I WILL NEVER RECOMMEND WITTMEIER EVER AND I WILL NEVER GO BACK read more

Awesome staff everyone was super friendly and helpful didn't have to wait for help. I was a first time buyer and they helped me get great financing on the car I fell in love with! Definitely recommend these guys, my sales guy Santos was very knowledgeable and helpful. Awesome inventory too! read more

Took a bus from Sacramento To Chico (horrible experience) to purchase a 2008 Saturn Sky. Santos was kind enough to pick me up at the train depot. Unfortunately it was rainy and miserable outside. Car drove out okay, however, mirrors did not work. Service Dept's corrective action is to open the door to adjust the mirrors, then they will work! NOT! That's a safety issue. Battery died the following week, one rear tire was mounted incorrectly, the hood struts have collapsed, the list goes on. This car was NEVER inspected or tested before making it available for sale. Buyers be ware...it appears all they wanted to do was make a sale, period. Would never return. read more

These people are complete freaking joke. My honda civic hybrid (which I did NOT buy from Wittmeier) needed a new part for a recall. We called and made an appointment to drop it off in the morning and pick it up at the end of the day. We loaded up the kids and all drove over to Wittmeier to drop the car off. It wasn't until the afternoon that they bothered to call us to to tell us the part was broken when they pulled it out of the box and they were going to need to keep it another day. This was extremely inconvenient and I ended up having to cancel some plans. They didn't bother to call us and tell us it was done on day number two. We called them and they told us it was ready. So we loaded the kids into our second car again and went to pick it up. The next day we go to put the car seats back in and realize the morons put the back seats back down without pulling the seat belt through. There was no way to hook my daughter's car seat in. So my husband went down there and they made him wait forever to fix their mistake. They weren't even nice about it and never apologized. It is pretty bad when the mechanics are incompetent AND the customer service sucks. read more

I took my daughter's 2004 Honda Accord to Wittmeier Honda to have an airbag replacement. While there, I asked the service technician Kyle Lester to give me a quote to fix the gas door as we could not open it and also check a door lock. Kyle immediately said that the door lock was an "Actuator" which was an easy fix and had me sign an authorization for $150 and I assumed that it was a deposit towards a repair as it was an obvious fix that required no real diagnosis. He called me later that day and said that it would cost $250 for the gas door and $150 for the actuator. I declined the estimate and went to pick up the car later that day. When I was checking out, the cashier said I owed $150 for a diagnostic. I complained and Kyle came out and said that a mechanic spent 1/2 hour on each fix, essentially telling me that their hourly rate was $150. I was astounded that they would attempt this cheap trick and then asked him to make a deal on the door fix and he gave me a $50 discount. I then paid $204.21, $150 for the invoice and $54.21 for the part, so I would have to pay $150 to finish the job. When I got home, I felt cheated and abused by this dealer so I wrote a letter to Mike Riggle, the service manager explaining the situation. I offered to pay the $250 for the entire gas door job, knowing it was still too much but I just wanted the problem to be fixed. He called me up and I asked him what was their hourly shop rate and he said that it was not a fixed amount, which was a bit shocking to me as I thought state law mandated they have an hourly shop rate posted. I told him that they have terrible reviews on Yelp and he said he was new and was brought in to fix their poor service record with the public. I told him that he could start with me but he still would not rectify this situation. Most car dealers have a poor reputation but I was a bit confused as to why he did not want to fix this problem as Wittmeier was a local family owned business and recently taken over by Ed Wittneier's on Wayne as Ed passed away in January. . I called my regular mechanic and he is now taking care of this. Even if they called me after reading this review, I would not agree to anything at this point as I do not care about the money or quote. I just want to public to know. read more

Staff is disinterested, courtesy is nowhere to be found. I miss Crown Motors in Redding. When schedule allows, I make the 60 minute drive for a simple oil change in lieu of coming here. read more

I had gotten in an accident about 2 years ago and Wittmeier fixed my car. Then two years later the paint on my bumper started to peel off. I thought it probably had been too long to get it fixed. But they were able to get me in right away and fixed the bumper free of charge two years later, I really appreciated the customer service and that they stand behind their work, even though it was not their fault that the paint peeled they still fixed it. read more

NEVER take your car here to this bunch of slackers. Took Honda Pilot in for a recall - in the process they broke something else making the car undriveable. They had to order a part to fix what they broke - which they said they couldn't get for another 3 days. Turns out, it didn't come in that day either. Had to cancel a vacation portion of a business trip due to their incompetency. read more

One star is too much for for my service quest. Charged $70 dollars for hooking I t up to a computer. Service rep added $350+ more dollars on to the estimate after original estimate. Hidden charges of $175 for sending it out to another shop to have it fixed. Service rep said he called about added work, but no record of it on our cell phone. I don't get that. When they had to keep it 4 extra days, they only paid 2/3 of rental car price. Ended up owing $1,900 after being told it would come in under estimate of $1,500. read more

I own a 2012 Acura which is manufactured by Honda and not sold by Wittmeier. I received a recall notice regarding the well known problem with the air bag sensor on the passenger side. I contacted Wittmeier to see if they could repair the problem under the warranty. I wasn't expecting they would since they are not an Acura dealer, but I was trying to avoid the 86 mile trip to Sacramento. They told me that they were not allowed to work on any Acura's. I then contacted Honda Motor division in Torrance, CA and told them my problem. Honda informed me there was no reason to have to drive to Sacramento and they would open a file and contact Wittmeier to arrange to have them deal with the recall repair. Several days later the person from Honda Corporate told me that Wittmeier was not returning her phone calls and would I be OK utilizing Yuba City Honda to do the repair. I figured that would be at least better than going to Sacramento and gave the OK. 30 minutes later I had a reservation at Yuba City Honda and now it has been repaired. By the way, the repair takes about 20 minutes to complete. That's a good example of two companies different approach to "service". Kudos to Yuba City Honda! read more

I'm just gonna go ahead and write a review for Jake Van Auken even though he didn't ask me to. I was trying to look for a 2014 Honda Accord Hybrid Basque Red Pearl II Base Model, but stock is so limited in the State of California, only 3 red colors available but 1 was just sold when I inquired about it. I went through the internet department to request a quote and Jake responded back to me with a phone call. He had an EX-L of the same color and was able to give us a VERY GOOD DEAL on it even though it was not our intention to get an EX-L. At first he gave me a before tax and fee price, but having gone through all these dealer hassles, I like to make it simple. I asked what is the out the door price. He didn't complain but went ahead and asked his boss. He called back and gave me a price that was decent, but I was wondering if it can be any lower; it doesn't hurt to ask. He said it can't be any more. I'm not unreasonable but I would go to the dealer that would give me the best deal. Any normal person would. I spoke to the bf and several friends about it and they all said it's a pretty good deal as well. 3.5hr drive, we finally arrived and were greeted. Service there overall was great. Hardly anyone there at 9am on a weekday though. Jake was all set and ready. We test drove the car prior to purchase. Worked out great. Jake even went with us to get a cashier's check cuz we last minute decided to not do personal check to skip the credit check hassle with our new car. Probably thinks we're weird now. The entire process including the finished paperworks, we got our TWO keys by 11:30 with a car wash. AND THIS WAS BEFORE WRITING ANY POSITIVE YELP REVIEW which I have no idea what people are talking about getting bribed for free car wash for a positive yelp review. We had doubts after reading the yelp reviews prior to arrival but a risk we were willing to take for such a great deal. Overall: After our experience, we are very pleased with Witmeier, especially Jake's customer service etiquette and helpfulness. We are about to get another 2014 Honda Accord Hybrid EX-L from Jake again when they have the stock we want cuz one of my family member likes the deal and car they sold us. Thank You Jake if you ever read this. read more

Had a great experience at this dealership! This was my 3 rd stop of 4 planned to check out vehicles. Scott H came over to help us view inventory. He was friendly and no pressure and treated my respectfully as a female buyer. We test drove 3 vehicles and he lined them up side by side to view, and my pick was simple, and getting a SUV better than I planned. Of course the financial part is never fun but went smooth and left happy. Cant think of a better place, thanks so much! read more

In town from the bay visiting my boyfriend and I desperately needed an oil change. I decided to stop by wittmeier honda. I was helped by Steve! He had a great energy about him and was nice enough to give me tips on how to get to chico faster! He also was great on getting my car registered to be serviced. Overall my experience was very pleasant and I'll definitely be back to visit Steve again next time I'm in town and need a car service! Thanks Steve and Wittmeier honda! read more

Just wanted to state that the Staff at Wittmeier Auto Center was absolutely great! The salesman i worked with (Santos) made it easy, fast and straight to the point. Got me the price I was looking for and made my payments affordable, and not to mention helped me get a very inexpensive auto insurance at the same time. I just wanted to say that I would highly recommend Wittmeier Auto Center to any of my friends and family. read more

Went into whittmeier auto center spoke with Miguel and got an oil change, great guy I highly recommend this place.

I have two really big complaints. I thought mine was bad till my friends was worse! Took her car in for a recall and got it back still faulty and now dirty two months later! My complaint is that my car was still under warranty, purchased at Wittmeier chico. The battery died less than a year's time so my husband called to confirm that it's still under warranty and let them know he getting a jump start and will be there to get a new battery. When he arrived they were extreamly rude to him, said it wasn't under warranty, refused to look at paper work to see that it was and sent him out the door. Thank goodness he didn't turn the car off or he really would have been stuck. He's mild mannered, just came back to Oroville bought a new battery at Auto Zone (Auto Zone also called Wittmeier to confirm the warranty). Next thing I did was turn that car in, don't want to deal with that dealership again! read more

If I could give less than "1", I would. My nephew took a vehicle here today for a mechanical problem and was quoted a price to repair, which he authorized. Later he received a telephone call saying the vehicle needed front brakes. Query as how or why they discovered that the vehicle needed brakes given the work they were doing was related to the engine and had nothing to do with the brakes. He was quoted a new price for both over the telephone, which he authorized as it was still within his budget. However, when he went to pick up the vehicle at the end of the day, he was given a price that was double the amount quoted. Ultimately, the owner/manager met with him. This owner/manager claimed to have my nephew's verbal authorization for "x" price on recording. PLEASE NOTE IT IS ILLEGAL TO RECORD TELEPHONE CONVERSATIONS ABSENT THE OTHER PARTY'S APPROVAL. Despite my nephew's repeated requests to hear this alleged recording, it was never provided. Then, remarkably, the owner/manager reduced the amount owed to a price my nephew could afford (although he did have to borrow a little money to do so). DO NOT EVER TAKE YOUR VEHICLE IN FOR SERVICE HERE. I WILL BE ASSISTING MY NEPHEW IN FILING AN OFFICIAL REPORT OF WHAT OCCURRED WITH THE BUREAU OF AUTOMOTIVE REPAIR, AND I WOULD SUGGEST ANYONE ELSE WHO HAS BEEN DEFRAUDED BY THIS COMPANY DO THE SAME. read more

The sales person was friendly, not at all pushy, knew his cars inside and outside, and let us take our time exploring and researching exactly what we wanted. The prices on the windows were way inflated, but when it came time to deal with a price, we were easily able to get a price we were happy with and it wasn't stressful or difficult at all. I'd buy from them again as long as I have the same salesperson. I'm sure that sometimes a business such as this with high turnover gets a dud of a salesperson and then has to live with that rep. But for now, I'm happy with Wittmeier. read more

it's the worst experience here. I fixed my car here, but only one week later, the same problems happened. When I took my car back(in one year warranty), the technician said maybe it was another problem and asked me to change my keys and see what's going on. What they want to do is to charge you money instead of solving problems. read more

I purchased a used 2006 Ford F-250 Ext Cab 4x4 with Lariet options, Diesel engine. I loved the truck, price wasn't that bad as truck only had 62K miles on it with a camper shell. Now heres the problem, I PAID CASH and they gave me a free oil change. Two days after buying the truck and found that the drivers side doors needed to be adjusted as there was alot of wind noise. I returned to the dealer to see if they would adjust the doors. Now heres the kicker the saleman/con artist stated and I quote: Can't adjust the doors, IT';S YOUR TRUCK NOW YOU CAN PAY US TO DO IT OR GO SOME PLACE ELSE, which I did. The free oil change is pure BS as thet want you back so they say they found this and that needs to be taken care. Things that should of been taken care of prior to my purchase. I also found that their mechanics are rip off artists. I had transmission serviced with new fluid and filter at a local shop. The next dayI fluid all over my ngarage floor. We found a damaged 'O' ring on transmission sending unit to computer. It was also found that WITTMEIER serviced trans for a leak and put STOP LEAK in transmission and charge the previous owner over $350 to repair leak. STOP LEAK ruins transmissions so they have to be rebuil, cost over $3000 to rebuid. So if you want to get cheated, robbed and screwed be sure to go Wittmeier. They will be glad to do this to you. I have also heard several other horroir syories about these guys. read more