Young man was early to scheduled start time. Good thing I was ready for him to arrive. I had to…read moreprovide bucket to catch water from drain as he didn't have one. Efficiently snaked the drain and got the water draining again. He cracked the 2" drain nut that secured the drain pipe to the p-trap. Did not have a replacement. Tried to fix it with plumbers putty with no success. I did not have a replacement in my arsenal. Called his boss and asked if I could buy one and install it myself. I agreed as by now he had been on the the job for 2 hours. He changed me the 2 hour rate and no discount for the broken nut or compensation for my time and money to fix his mistake. Very pleasant young man but he should have had replacement parts on board and not wasted time trying to fix something that couldn't be fixed and gone out himself to buy the part and replace it.

I had FLUSH pump septic tank on Wednesday for $240. Wasn't happy about the price - not disclosed…read moreuntil after work was done. Needed it pumped again on Saturday, thought it would be cheaper because they were just here. Driver had to call owners to get price (again, after finished). It was nearly an hour before charge came back as $360.00!!!!!!! Price gouging, taking advantage of unsuspecting customer, making price up after work was done?????? Flush is the perfect name for this company

This company gets a 1 star rating only because while they responded to my service request, they…read moreleft the job half-finished, tried to charge more to finish the job and did not bother the call us to schedule the finishing of the job. Very unprofessional and unethical business.

From the owner: Reader Plumbing & Septic, Inc. has proudly served the community of Freedom, WI since 1973. You've…read morecome to rely on us for all your commercial and residential plumbing and septic service needs, and we're happy we can help!

I'd rate higher if it allowed…read more Larry was super helpful when I called and he trouble shooted my problem with a burst irrigation issue. Set up appointment and had work done by very nice and helpful Pat Hackett. I will use them any time I need plumbing service and recommend them to anyone needing help. They earned my business in a big way Thank you Larry and Pat!!

Larry came out and took care of the leaking pipe, promptly and efficiently. Such a personable,…read morecaring man! Will definitely choose Hansen Plumbing for any future needs we have! Thanks Larry, and Drake. All works perfectly now! Oh! And thanks to Darlene too. Great family, offering top notch service! Highly recommend them!

Great weekend service. Justin answered his phone early Saturday and was at our place within the…read morehour.

Awesome service from Justin! They were able to stop out 2 hours after contacting them. They fixed…read morethe clogged drain quickly and efficiently, then took pictures of the completed job and video showing it draining properly again. This was perfect as I was out of the area. Definitely a good value and would highly recommend. My only minor complaint is I wish that I could pay the invoice through Venmo or PayPal etc. just would make it easier than mailing a check :)

Timetable of my water heater installation. Thursday 4:15…read morepm, called and left a message. Office was already closed. 7:15am they called and set things up. 8:15am, two gentlemen showed up for the installation. 9:15am they were done and left! Good job guys.

This company wont even take 2 minutes to clean their trailers before getting on the highway. on…read more07-12-2020 they caused dozens of stone chips to the front of my vehicle and after contacting them and their insurance they have both ignored my attempts to remedy the damage. This is a great example of what "professionalism" you can expect.

Needed someone to look at sump pump and toilet…read more The owner Jeff was extremely pleasant and helpful when I scheduled the appointment. Sent a technician (Dave) our for the job. What a pleasant young man. Very thorough and polite. Excellent job. They will be my go to plumbing company.

The faucet on my bathtub was broken and water wouldn't shut off. We contacted Jim's Plumbing. The…read moreplumber told us that we had to replace the on/off handles/spout because they were obsolete. He said the way to fix it was to knock a hole in the wall and replace the entire piping system to the tub. We refused and he left, saying that he would try to figure out what else he could do to fix it. My wife went to Lowe's and bought two new universal handles. We both installed the handles and they work great. Jim's Plumbing sent me a bill for $174 for nothing. It's pretty sad that a 78-year-old grandma could figure out how to fix it, and your plumber couldn't. Watch out for people who want to scam you into thinking you have to replace something for thousands of dollars, when it only cost you $13.

Got back to me in a timely manner, asked good questions about what I did and did not want done…read more Told me he'd come back with the skid steer if I wasn't happy with the grading once I got to the property to inspect it. You won't go wrong doing business with this gentleman. Price was VERY reasonable!

From the owner: We provide residential and commercial excavating & trucking services with your best interests in…read moreour mind.