Talk about a great local business! Tom Doll and his team are some of the finest, most straight forward individuals I have had the pleasure knowing and working with. If you need HVAC service, install or repair make sure you give Wolfgang's a call. read more

The A/C unit at our home that we lease finally wore out after 18 years. It is a 4-ton unit (one of 3 A/C units on the property for our 2-story house). We acquired 3 separate quotes from 3 different companies for our landlord to review. After some dicussion we both decided to go with Wolfgang's and I am so glad we did. Wolfgang's was also the lowest quote by quite a bit. Prior to the installation a relative of the owner (Mr. Doll) came out and did a site survey of the premises. He took pictures, asked questions, looked at the attic access, etc. He was very polite and professional. We were advised that the installation would happen 2 days later and that the crew would arrive between 6-7AM. On the day of installation the crew arrived at 6:30AM. They ASKED if they could back in our driveway (of course we said YES). They introduced themselves ("Tom" and "Ty"). I asked them how long this should take and Tom estimated they would be done between noon and 2PM. They completely finished by 1:15PM. While they were here they put down hallway drop cloths, they were professional and polite. Every step of the way they detailed what they were doing, what they needed from us (very little except access to the attic). I would check on them periodically just to see what's what. When the job was done they vacuumed where they had been, and had another person show up and remove all of the trash that happens when an installation/replacement occurs. They were both very friendly and outgoing and I would have them back for future work if needed. read more

We had a new Trane AC unit and thermostat installed in 2016 by Wolfgangs. That went OK. The thermostat failed this year (2022). Wolfgangs didn't bother to see that we had a 10 year warrantee on the AC unit & thermostat and charged me !!$703!! for a new one. I was out of town at the time and didn't have access to my paperwork on the deal. When they replaced the thermostat, the AC unit ran flat out for 2 days until we could get one of our kids to go over and reset the thermostat. Which worked. So they didn't do that at the time of install?? When I got back to town I emailed them the details of the warrantee, which they promptly ignored, until I called and they quickly found the email. Was the new thermostat free?? NO!! $230 was the "in warrantee" charge for replacing that unit, that currently retails for around $375. That "in warrantee charge" must be specified in some very small print that they have not provided me. What a ripoff, Very unhappy. read more

Amazing company. Our A/C went out the other night around midnight. I immediately started searching online for companies and set-up a request for an immediate emergency call to 4 companies. Wolfgangs called me at 6:30 am and had Cody here by 8:00 AM. Cody was professional, knowledgeable and so helpful. We signed a contract for a new system and agreed to an install the following day before any of the other companies had even called me back. The installers, Thomas and Ty were incredible. It was a 113 degree day and they worked tirelessly for 7 hours to complete the install. They were extremely respectful, knowledgeable and a joy to have in our home. We are so grateful to Cody, Thomas and Ty. We highly recommend Wolfgangs Cooling, Heating & Plumbing! read more

Had several estimates from different companies. Theirs was middle of the road but offered a Trane. John came out to do the measuring and such. Very nice, explained everything. The crew returned in the next few days to install the system...super nice guys. After a day or so I noticed I didn't have hot water. Call on a Saturday to see if it was possible that the install had blown out the pilot light on my heater. Nice gentleman said that he would stop over in the morning. He did, and it was just as I suspected. John returned the following week to fine tune what he thought needed (close off some of the vents to keep the air flow even). Everything was great and offered to return at any time if I needed help. Great company. It was a wonderful experience. read more

BEWARE!! This company has poorly trained technicians who couldn't find a freon leak AFTER adding 8lbs of refrigerant to our system. We then went ALL last summer with a chemical smell and were told it was 'dust hitting the evaporator coils'. At our winter service check we were told the same thing again about the very obvious smell that the tech could smell as well. We turn on our AC in April and NO AC. We did not call Wolfgang but another AC company who found the freon leak within 30 min of looking. We had to replace the Evaporator coil and when the owner of the new company showed us the damaged, leaking coil we could see where the mess and leak was. The chemical smell we smelled all last summer was from the leaking freon oil! DO NOT waste your money hiring this company no matter how fast they will come out. They are poorly managed, the techs are uneducated and they just want to sell you every new contraption for your home. read more

I have relied on Wolfgang's for over 20 years. With their semi annual service I rarely have emergencies. But I did today--in July. Cody was on call and got us going again promptly. Grateful he knows his job and carries the necessary parts! read more

I just replaced two cooling systems at my home in Scottsdale. From beginning to end, I experienced great customer service... a very competitive price and amazing customer service! Carlos,Kevin, Thomas and Ty arrived right on time and we're delightful to talk with. They answered all our questions and went right to work. It was fast, painless and overall a terrific experience!! read more

I feel ripped off. I have had independant plumbers come out in the past to replace a sweat-on hose bib and the cost was so low, it was included in the service call. I called Wolfgang's since they are now in business with AZ Cold Air, who we have used for many years. I told them I wanted a hose bib or 2 replaced and a price on a new water heater. The tech came out and was very nice, but informed me it would be $360 for each hose bib. I said no, that is way too much. I was told that they would have charged the $99 service call even if I just wanted a bid on a water heater! I had no way to back out, so I was stuck with paying $99 for nothing. I had him give me a bid on the water heater so I at least got something out of it. The price was way higher than other bids I have gotten (and those bids were free). I would recommend an independant plumber! Or at least get all pricing before they come out. read more

Joshua O was absolutely genuine in his assessment and solution to solving a hot water heater problem my home warranty company refused to resolve. Joshua told me it was possible to replace parts an maybe buy another year of use but it would be much better to just replace with new unit with warranty, after he gave me best price which included my disabled veteran discount I can see why Choice didn't want to replace under their home warranty program. The price was fair and bellow other estimates I received earlier in the day. Joshua worked late in order to get me hot water I had been a week trying to get warranty companies help and he understood and kept thanking me for my service. Wolfgang's has always done superior work for me from air conditioning to hot water heater they have NEVER hesitated to make sure I was 100% satisfied. Do yourself a favor and join their family of satisfied customers. Don't forget to request Joshua O! read more

I had a HORRIBLE experience with Wolfang's. It was mid-summer in Phoenix, and my air conditioner was not working. I called Wolfgang's & they sent a service tech to my home. After looking at my system, he informed me of the repair cost. According to him, the repair would cost MORE than what I paid for the ENTIRE unit to be delivered and installed (barnd new!). I found my original receipt and showed him that I paid LESS for the NEW unit (including delivery & installation) - than what he was attempting to RAPE me by charging for a repair. When I confronted him with these details, he simply stared at me with I-could-care-less eyes. I told him I would be speaking to his supervisor about this, he couldn't have cared less about that either. I sent him away (I was charged for the "service call") without a repair. I called another company. Their tech came out in a few hours. He said that a "booster" would easily take care of the problem and installed it for under $100. Problem solved. Wolfgang's wanted to charge me over $3800 to repair my A/C problem. I had another company repair the problem for under $100 - total (including the service call; parts as well as installation). I called & spoke with a supervisor at Wolfgang's and was basically told "it is what it is". I guess being in the A/C repair biz in Phoenix in the summertime is like being the kid with ALL the marbles. "Whatever" In my opinion, Wolfgang's not only attempted to rape me on a repair cost, but were completely uninterested in attempting to resolve any customer issues &/or concerns. They couldn't have cared less when I told them that I was able to get the unit repaired for under $100 - when they had tried to charge me over $3800. I spoke with 2 supervisors and a customer service person. I will NEVER again contact Wolfgang's Heating & Cooling and I would strongly discourage others from contacting this pathestic excuse of a company as well. read more

Dont call these guys. They charge $260 per pound to recharge r22 refrigerant. The price to by r22 is roughly $30 per pound. Absolute thieves. read more

AMAZING A+ company! Friendly and Fast. I felt a level of comfort and honesty with their tech that came out and the lady on the phone was very nice and helpful. Definitely using them in the future!!! read more

Wolfgang's is great! I have had several issues when I bought and moved into my house. Well this summer the AC in the attic had condensation buildup and leaked. This caused a partial attic collapse. Wolfgang's was there in a flash and got it drained for me and put a switch in the pan that will shut my unit off when it gets to a certain point. They told me the pan under the unit was too little and not all the way under the unit. I had to have one that fit installed. What I like the most about them is every time I have used them they have sent Matt. He is fantastic and knows his stuff. They are an all around great company to use. read more

Best customer service!! Honest company and they been in business for more than 35 years. I would recommend this company to anyone that need AC repair or replacement. At least, add them to your list to call because you would not go wrong with this company. read more

These guys were terrible. The tech that came out was lazy. He was more interested in leaving than fixing our air conditioner. I swear he was at my house for 5 minutes and was trying to charge me and get out of there. He kept telling me what I needed to do. At one point I told him he should be unscrewing my air intake not me. He got upset that he had to go back out to his truck and get his tools. I also had a coupon that I got off their website for $25 off any service. He then refused to honor the coupon. He told me that any didn't really mean "any" service. I would never use them again. Terrible! read more

We needed to replace our 20 year-old central heating/air system. We had several companies come out for estimates. All estimators except for Wolfgang's just quoted us based on our existing system, and sent quotes without presenting any other information. But John from Wolfgang's came out and actually sized the system (I think it's called an HVAC load calculation) for the house. He also walked us through several system options, and he'll go into as much detail as you want, and left us with a nice chart/price sheet of systems to consider. We decided to go with Wolfgang's. You have to make a 50% down payment to get on the schedule, with the remainder due at installation. They were busy so we had to wait about 10 days for the installation. The two-person installation team (Khris and Cody) arrived on time and was respectful of the property. We liked that they put on booties whenever they were in the house. I had a few questions and concerns during the installation and they were happy to answer my questions. The installation took about 8 hours. And before they left they cleaned up everything inside the house and at the attic access in the garage. About a week later John came back to look at/check the installation and answer any questions we had. So far everything is good and we're happy to be ready for the summer heat. Wolfgang's is a certified Trane dealer/installer and I think that is all they sell. read more

First I will say they are very friendly and were very responsive to come to my place. My furnace would only run during the day and not at night, temperatures by morning got down to mid 50's. The first guy came out and said my thermostat wire was bad and wanted $800 to run a new wire about 15'. I said no and he rewired the bad part but left all connections open to the weather to corrode. It still didn't work so they sent out another guy, he said I was low on freon and wanted me to do a leak test, $1800.00. I said no. I got on Craigslist and the only one to respond came out, no charge to look. Within 3 minutes he found a bad relay, fixed it, cost very little, and it's been working perfectly. Needless to say I found a new heating/ac guy. read more

I read the reviews and am just shocked Our experience would be less than 1 if it were possible I see all of the 5 star reviews and question why are there not any 2 -4 reviews Something smells bad Bottom line a tech on a semi annual check up informed my elderly mother that her AC unit needed extensive repair and that she would be better off to replace it I own rental property and had the company that I use come and check out the unit Their report the unit is working properly and in fact some of the parts they said were defective had recently been replaced. I am giving a true and accurate account of the events Bottom line I feel this company is very dishonest and tried to take advantage of a 90 year old single lady read more

Ish and the crew at Wolfgang's are consummate professionals. I had 6 estimates to rework the R8 duct work that was installed in my 1957 one story home. Ish was only one of 2 comfort specialists to actually do a manual D calc to determine the proper engineering needs for our home. The HVAC duct-work was reengineered May 2016 and today the our home is incredibly comfortable, even better than my in law's semi -custom Toll Bros. build. Our system is now whisper quiet, modernized and working extremely efficient. Moreover, I had a few questions a week later and Ish was very attentive. This company takes pride in their craft and it shows. It was not the cheapest bid, but in this climate, that was not a factor for me. I highly recommend this crew. read more

We purchased two Reme Halo units for our home Our technician was Phoenix P. He called to let us know when he would arrive. He was on time. He was very courteous and explained everything about the units. The installation went very well. He was knowledgeable and polite. I would certainly recommend Wolfgangs. I would also like to mention their sales rep Tom D who did a great job explaining what these units could do for our air filtration system. read more

Coming home from church last week we noticed hot air blowing out of our main a/c unit --- 110° outside so not a good thing! We contacted Wolfgangs emergency service and Cody came out within a few hours -- our 23+ year old unit had finally died! They have been servicing it ever since we moved here and nursed it for as long as they could. Even though it was Sunday, John P. came out and spent several hours very thoroughly measuring the house to see what we'd need. He even came back early another day to double check some of the duct work in the attic -- way too hot up there on Sunday! Gave us a bid and was able to set up installation the following Thursday. Phoenix P. and Derrick B. arrived at 8:00 am and by noon the unit was up and running -- great job, these guys were polite and answered any questions or concerns we had. Very pleased with their work and will continue to rely on them for our air conditioning work. read more

Wolfgang's employees arrived on time, was wearing mask/booties and complied with social distancing at all times. They were polite and took the time to answer all of our questions and it was obvious our Installer (Phoenix) knew AC and exactly what to do on our job which was a major project. Our residence is an older home and needed a new roof AC/ductwork and thermostat, in other words, it was a LOT of work. Despite this, the 110 degree weather and needing to be in attic/outside and on roof they were upbeat, friendly and professional. There were a few minor optimization items afterwards and Wolfgang's immediately scheduled and adjusted them (thanks Derrick, Phoenix, Jordan). The owners even came by to make sure everything was perfect. Every person we dealt with at Wolfgang's was amazing. We highly recommend Phoenix and Wolfgang Cooling and Heating to anyone looking for a new AC or to fix problems. I have dealt with many HVAC companies in Illinois and Arizona and none of them compare to Wolfgang's Cooling and Heating. Highly recommend. read more

After years of waiting to replace my original a/c units, I found them thru my neighbor. Top notch from sales all the way to install. They showed up on time, and in uniform. Very, very professional speaking, and very polite. They ask for permission on everything, and take the time to introduce themselves. They go as far to cover their shoes when entering my house. Every time. They are not the cheapest company, but you get what you pay for. I replaced both of my units, and the quality of materials used was commercial grade throughout. I fully expect years of trouble free operation Thanks for making sure I have a peace of mind during the hottest part of the year. read more

5 stars! The techs at Wolfgang's do NOT get paid on commission. When commission is involved there is a lot of upsell and to be honest the potential to sell many "extras" which are simply not needed. My tech, Justin, was very honest and explained everything to me (I had a lot of questions for him). The AC went out last week and Justin was able to get me back up and running. If he or Wolfgang's would have been dishonest, he could have charged me an arm and a leg to get the AC back on. This is a great company, and I am glad I found Justin and Wolfgang's. read more

Today my tech was Heath, what a great employee , I've been with Wolfgang's for 10 years now, it's been nothing but Great,Great sevice every time for 10 years. I highly recommend this top notch business read more

A few years ago we needed two new HVAC systems put in and we chose Wolfgang because they are a respected company in town. Fast forward to last week when my parents needed service on their unit. I called Wolfgang for a first time visit at my parent's home. It was determined that the 28 year old unit needed replacing along with a second one on property. So, yesterday the two new systems were installed with ease and complete skill. Cody, Travis, Derrick, and Kadyn all did a fabulous and flawless job. The install of the outside units was a very difficult one because the new products had to be hand carried down railroad tie steps, through the dirt and under the hillside home. Not an easy task, but all four employees had a very positive and professional attitude all day long. They worked hard and were effective in their time management because they all worked as a skilled team. I continue to have complete confidence with Wolfgang and their remarkable employees. read more

This company is outstanding. We bought two new trane units for our house. They took care of everything and for the lowest price. John and everyone else is extremely professional and knowledgeable. I couldn't be happier. If there happens to be an issue rest assured they will take care of it. Complete pros. read more

Wolfgang's replaced our old cooling and heating unit. We received outstanding customer service. John, Chris B, Kris, Bill and Ryan were prompt, professional, and courteous and our new unit works like a dream. Wolfgang's is a first rate company. read more

I do not live in their service area :( But Ish called me to try and help me over the phone and even recommended another company who does service my area. If you live in the Phoenix, Scottsdale, East Valley area please do not hesitate to use this company! They have an A+ rating with the BBB. You have to be a really good company (especially in the AC/heating business) to be able to get and maintain that high of a raiting with the BBB. read more

This was the worst customer service ever!!! AC went out in 119 degree heat. They said it would be 3 hours until they could come out. At the 2 hour 45 minute mark they called back and said that because we have never needed them in the past they were not willing to come out and help now. They waited 2 hours and 45 minutes to call us and tell us. By the time they called all the other places had closed. Don't waste your time asking them to come help. Completely disgusted with this customer service. read more

Service tech was very professional. However, estimate for work was extraordinarily high. Decided to have 2 other service providers come out and provide diagnosis and estimate for the exact same work. Watch out for Wolfgang's pricing. Glad we did our due diligence to check with other well-established HVAC businesses as both 2nd estimates were within a couple hundred dollars of one another. Each of our two new estimates were between 60% - 62% less expensive than Wolfgang's. Saved about $1,400 by obtaining a 2nd diagnosis and going with a well established, reliable firm for the exact same repair work. read more

Every time I have Wolfgang's out to my house for service they have been great. I recently purchased a new system and the install team was courteous and did a wonderful job. My master bedroom was the hottest room in the house and they fixed that issue as well. They went above and beyond what I was expecting. I know it is hard to find an air conditioning company you can trust and that is why I would not use anyone else and recommend them to everyone. I think that one guy that posted a negative review had the wrong company.There are 7 extremely positive reviews listed under "not recommended" reviews. I have no idea why. Read those if you want to know more about Wolfgang's. read more

After posting a negative review for Wolfgang's I need to amend it. We've been using them to service our house units since we moved to Phoenix and were always pleased with their service and technicians. When I had them install a mini-split unit in my workshop I expected it to perform the same as a household a/c unit so was disappointed that the humidity levels were higher than I felt they should be. They have come over numerous times, called in factory reps and the unit works as designed. After 30 years of woodworking in a garage shop where the temps often hit 110° but barely any humidity in Las Vegas my hopes were too high. They explained how the conditions in a 500 square foot shop building don't compare to a full house so the unit will function differently. One thing I've always appreciated about them is that one of the units on my house is over 20 years old and has a number of issues. Rather than trying to nickel and dime us to make repairs they're content to just let it go and we'll replace it when it gives up the ghost completely. Other companies would suggest replacing the motor, bearings, etc. but the unit isn't worth it. read more

This company is the best. We use them for service warranty work and repairs. I always feel safe and secure when using Wolfgang's. They are the best! read more

Chris Brock was highly skilled and knowledgeable as well as thorough and detailed. We have had our fair share of AC technicians that didn't know what they were doing or did know what they were doing and either made the problem worse or didn't fix it. It had made me concerned about ever trusting an AC guy again. Chris broke the mold, not only did he not rip us off, he fixed the issue and charged us a reasonable and not exorbitant fee. I wholeheartedly recommend Chris B. He was a star!! read more

I made an after-hours call to the emergency line and Justin responded. He came out to the house, diagnosed and fixed a simple (thank goodness!) problem, and got my house cooling again. All within an hour from the time I picked up the phone! He was pleasant and courteous, and didn't complain about trying to fix the issue in the dark! Thanks Justin! read more

A++++ Wolfgang's gets 100%! We had an extremely tough installation of both AC and furnace. They did an excellent job of figuring out how to do it and accomplished what they set out to do. Everyone was courteous and friendly and kept our home neat and clean. Thanks guys! read more

I had excellent sales and customer service experience when I purchased a new A/C & Furnace system summer of 2012. Equipment has been running flawlessly ever since. Due to a work relocation we needed to sell the house and the buyer's inspector found where some trusses in the attic had been removed/replaced for the installation of the new furnace. A truss expert came in and recommended the trusses be repaired with new plating. Wolfgang's came out and looked at the trusses and agreed to pay for the remediation. Wolfgang's is absolutely an up-standing and respectful company to do business with and I highly recommend them. To be clear, the truss was replaced as found by the installers and there were no structural issues, however, since the sale of my house relied upon the truss work being certified by a structural engineer, Wolfgang's stepped up to the plate to make it right. They deserve a 5 star rating for customer service and professionalism. Thanks guys! :) read more