I'm amazed how attentive the staff is at the shop. We came in to buy helmets. Vince was super…read morehelpful and kind. They also offer free Cardo install on your helmet if you purchase a setup. It's such a great vibe and everyone is so welcoming. You can tell people are out to have good vibes. I also bought riding shoes. It's nice to try things on instead of just online options. Thanks for being such a great experience

I bumped into this place after visiting many motorcycle shops, stores, etc…read more.. The owner and crew are just amazing! They help me understand better about motorcycles, The got me into track day which helped me improved my riding experience. I was able to try on suits, gloves, boots, etc... I got all my riding gear at the shop! This is the one stop store! From oil change to getting all your gears. They have Bike night every other Thursday 7pm-9pm They have lots of bikes to choose. I recently got my first ever cardo freecom, which allows me to talk to my partner on the road, it isn't boring anymore! I've been knowing them for over 3 years now and they are just great! P.s they have cool dogs, my kids loves just to swing by and check them out! You can also buy sweaters, shirts, etc with the Dogs on it!

The best buying experience I have ever had. Leo is the best salesman, honest and knowledgeable…read more Ryan, the finance director makes the process so easy with the full use of email. Paperwork done in like 5 minutes. Brian is shipping knows his stuff. Had my new bike delivered here in Florida in less than 2 days...free of charge. All of them are great to talk to and do business with. Needless to say, I was skeptical at first, but Leo took numerous pictures of the new bike, video of it starting, answered my questions immediately via text. This place has their sh!t in one bag. I am one happy customer.

From the owner: Your National Online Pre-Owned Motorcycle Dealership…read moreLargest Pre-Owned Inventory In the U.S. * Pre-Owned Promise * Free Continental U.S. Delivery

I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

I went here to get my tires changed on my Ninja 500. The employees greeted me in a friendly manner…read moreand answered all of my questions. This looks like mostly a moped type of place but they do all types of service on all types of motorcycles. The job was done properly and I have been riding on these new tires for about a month now with no issues. The price for the tire change was lower than what I was quoted by other motorcycle shops. And it got done a day earlier than expected. Much appreciated. Would highly recommend.

Stopped in on a whim and found the exact bike I was looking for. Of course, I would have like it…read morefor less money, but it was a fair price for both parties.

5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

Really off vibes if you are a woman. Took my bike in for an oil change and safety check (chain,…read morefluids, brakes, etc) Didnt say hello and just stared at me as I came in and approached the desk. Really odd. Got the bike back after a $200+ oil change and safety inspection, and the broken clutch lever was not even noticed, makes me wonder what else was missed. The bike was dirty when I dropped it off, still dirty when I got it back. Dirty isn't the problem, but the dirt lets me know what was and was not touched. Really wondering if anything was actually checked. And again, being stared at silently like I had tree heads when standing at the service desk was really off-putting. Went back recently and the staff were different guys (the service department has since been moved to the other side of the building). They were more normal and friendly, but I cant get over the weird experience last season and still wonder what was missed that last time. Update: second time I've been in since my weird experience- very friendly and helpful. Worked with me to get my bike back on time before a scheduled trip. Very glad that the odd experience was a one- off type thing.

I was told when I was there today, by the sales associate, that the store had been open for 2…read moreyears, but I can't imagine them not having a Yelp sight or a Yelp review in 2 years, so here we go. The store is not a traditional H-D in that it does not have bikes, nor bike parts for sale. It does have shirts, sweatshirts, boots, belts, coffee mugs, etc Prices are standard H-D price points, with very few clearance items for sale, even in an "off season". I will say that Bloomingdale does a some awesome logos. I especially liked the one with the white building, but they did not have one in the size and color I wanted, so I walked out empty handed. Me walking out of an H-D store empty handed is like seeing a unicorn...enough said.

Chicago Performance has been my go-to motorcycle shop for a long time. It was actually the first…read moreshop I went to about 10 years ago, and I'll keep going there as long as I have a motorcycle. Most recently, I had tires changed on two bikes, a chain replaced, a general look-over, and a complete fork rebuild. The pricing was reasonable, the turnaround time was perfect, and I really appreciated getting pictures during the service showing what was being replaced. Great shop, honest work, and highly recommended.

Best and most knowledgeable service. Ken is great at matching your needs and riding style. Gets…read moreyour bike together bang tidy . The attention to detail is like no other shop .

This place is a joke, customer service does not exist. I walked in (after calling about an…read moreestimate) to ask how much a pair of footpegs would cost to install, they guy never got up from behind his desk, and said I need to leave the bike with him (what does he think I'm going to walk home) he never even got up to look at my bike, he said he had too much work to do and was insulting, I said sorry I stopped in to bother him, this plce should be called Psycho shop.

i took my custom bike there to do some minor adjustments and i always end up with other problems,…read moreand i think all the new problems got created there to charge you an arm and a leg for things you didn't have any problems with in the first place, and if they put any parts for you they have no warranty on the part and their excuse is (well the company that we bought the part from have no warranty on it any more) even though that part was put on the bike no more than few months ago and they were putting top of the line parts on the bike and charge top price for it . over all i can say i had nothing but bad experience there and just to let you know i spend on a bike that needed some adjustments over five thousand dollers and the bike still not running great, and you know for that much money i could'v rebuilt my bike from scratch and it should be like brand new, but what can i say?? it was my mistake for going there and i hope no one will do the same mistake i did.....