10/10 , service was fast , friendly and reliable would…read morerecommend them to anyone!!! I went in for a tire patch was in and out in about an hour on a Saturday! I wish I would've got the agents name who helped us.

I called on Sunday and scheduled my appointment with Ernesta, who confirmed the Monday appointment…read moreand verified my tire size. When I called an hour before heading over, I was told there was no appointment under my name -- but they said they could order the tires and have them ready in 45 minutes. I came in and was told I needed both tires replaced, even though I only needed one repaired for a nail. Marco said it was fine to mix non-run-flat tires with my existing ones. I did my own research, pushed back, and made it clear I needed run-flat tires -- 235/50 R19 XL -- and that it's an electric vehicle. They confirmed at 11AM. Six hours later, Ernesta told me it was ready. I asked what tires they used. It was 235/50 R19 SL 99H -- the wrong spec. When I asked about the difference and why they didn't use EV-rated tires, he told me there was no difference and they were the same. Then he tried to get me to pay and walked out. I said no. I'm not paying $680 for the wrong tires after waiting six hours. This is completely unacceptable.

I need new tires as my job will take me to places…read more I picked America Tires because if you buy 4 new tires with certain plan you can take care of tires by getting free rotations and accidental replacement warranty. Service representatives are very friendly and helpful. I come to this location or Puente Hills locations to get free air and flat tire repairs. Price is really reasonable, and they offer wide variety of brands for most of vehicles. Their website is easy to use! Highly recommended!

No sense of urgency. They take their time to even ask what you came in for…read more They don't stick to them time they say they will have your car ready by. They should have better communication if it's not going to be ready with the time they had previously given you without you having to ask. They only started my car because I asked about it. They should value your time more. They seem to lack communication between the techs and salesmen. There is no accountability within their team and what they commit to. Once I asked they started to have better communication. They seem to want to upsell you and not just take care of what you came in for and let you just figure out what you would like to do on your own. I also asked for paperwork for the inspection so I can show car dealer since I just purchased this car and for some reason they didn't think they could do that. So strange. I took a picture of their device that reads the tire threads but that's all I have. I don't know how you do business that way and expect to make a purchase happen without any paper trail for people have. I guess I'm used to going to Glendora location, receiving great service, paperwork and good service even just for a patch. My advice to anyone is, drop your car off if you can and come back when they notify you it's ready.

Another great service Had to get a used tire mounted and…read moreinstalled All done within 10 minutes Highly Recommend Thanks for reading

Needed my tires mounted and balanced asap like tonight and guess what Perez Tires waited for me 15…read moremin to get there after closing so they can take care of me as well got me new bolts for rims and tires I appreciate you these guys are nice guys and care about customers you can tell the service here was a 10/10! Quality and all ! Make sure you come here and support small family owned business they charged me 100 other places wanted to charge me 130/150$

Came here for a flat tire and got helped out right away! The guys there are very attentive and…read morerespectful, I highly recommend them for any automotive needs!

Super fast and honest! i wen't in because i had a flat rear tire and as soon as i pulled in they…read morewere ready to help! i waited no more than 10-15 seconds for them to pull out the jack. They changed my tire to a new one for a cheap price! brand new too! As a girl, it's places like these that make me more confident on going by myself to get my car checked out. They also have jacks low enough for lowered cars like my Bmw.

Was working two gentleman at this location (Jorge, and another guy, didn't get his name but had a…read moresofter tone of voice) this past Saturday (05.09). Only ding I'll give is that no one was available at the front counter for about 5 minutes, even though I was trying to check in for my appointment at 10am. However, once we did get down to business (was coming in for a free pre-trip inspection, along with replacement of wiper blades, and a set of snow socks to travel through Colorado compliantly), everything was professional and thorough. About 30-45 minutes after service began, the soft spoken gentleman came back to discuss the alignment of the wheels; apparently majority of them were approaching the recommended thresholds and is thus recommended to realign them to maximize fuel efficiency, especially for a 1800 mile one way trip. This cost about $160; snow socks were about $120. Towards the end of the visit, Jorge courteously went to discuss snow chain options (between the traditional chains and the snow socks), and we chose the snow socks (good to have, good to put on for last resort, and easy to return for full refund). All in all, the visit totaled about 1.5 hours, but I felt the value both in time and money was well spent, as I left with the peace of mind that the wheels are better prepared for the long journey ahead. I should note that the fuel efficiency after the visit was lower than expected; however after doing additional research, I found this to be because of the new all-season tires I got the month prior; apparently the new treads ironically drag the vehicle more, thus creating that deficiency. As the tires wear down, fuel efficiency will level out. A bummer, but good to know all the while. Thanks guys!

Basically they pick an choose what tires to fix with there FREE TIRE REPAIR SERVICE the mom & pop…read moreshops charge $10-15 for a patch or plug just in case you don't get the fix at LES ScHWAB go to them they fix anything Came in for IG there FREE tire service where they supposedly fix nails and whatever else can be wrong with a tire, I was told my tires are cracking an even if he was too patch it up he still couldn't repair it because my tires are cracking, RATHER ITS A PATCH OR A PLUG there was no air leak tire wasn't bald but that's FREE SERVICE for you

Luis and the team are amazing. Finding a nail in your tire is never the start of a good day. But…read moreknowing A&R has got your back makes it easier. Anytime we have issues with nails in the tires they always take care of it quickly and patch it good as new. My entire family has been coming here for years for all our tire / car issues. Highly recommend their professional team is always on top of it and takes care of us. Thanks again!

Not the cheapest but certainly the most professional and excellent service. Had previously gone to…read morethem for a specialty tire not easy to find for my BMW i3. Went to them again as Prius Prime plug-in hybrid also apparently has specialty tires. Terrific service and a very smooth process from start to finish. If you need to get back on the road quickly, this is the business you want!

Sam is the best! He's always taken care of my family and I and does the best work to my car. Truly…read morethe only person I trust!

To be completely honest - I was so so so hopeful for this place. I loved the fact that you can…read moreschedule an appointment so you can plan accordingly. When me and my boyfriend arrived , they were very nice , respectful and had a joking environment which made it chill and comforting. A great environment while you're waiting for your vehicle. My appointment was an oil change at 1230pm - an appointment with an empty lobby .. and we got our invoices closed at 2:10pm.. with an appointment set after we were told to schedule an appointment because it's recommended - so we trusted the business and did exactly that.. while we were waiting I heard ALL employees in the garage gossiping about their family and wife's and what they do in their free time .. I can literally hear them , so I check to see if ANYONE is working at all , everyone was just having a great time while we wait in the lobby. We were really hoping to make this shop our go to .. sadly the personalities are great , but the service is horrible , don't waste your time or money , the discount for the wait time didn't help given the fact that they were literally just standing around like a bunch of girls at a brunch party. I understand y'all's need to take a lunch and a break .. but everyone at the same time ?.. and not even being discreet about not working .. just left it out for their customers to see, didn't care about the time of their customers. Deeply need some systems set in place and some foundation of how to run a business and handle their employees. Thank you for doing my oil change - it's greatly appreciated , but this customer service and time management could use some serious help. Save yourself some time and don't come here ..

I've come to this location twice for wiper blade replacements, and both times they easily…read moreprice-matched Walmart with no hassle. I had an appointment last Thursday at 9 a.m., and as soon as I checked in they got started right away--I was in and out within about 30 minutes. The staff kept me updated the whole time and gave me an accurate estimated finish time. They installed a new tire, replaced my wiper blades, balanced the tires, and rotated all four tires incredibly quickly. I was really impressed with how efficient and organized the service was. Shoutout to the team at this location for consistently taking care of their customers and providing excellent service!

I really appreciated that the technician followed my requested tire rotation pattern and set the…read moretire pressures exactly to the PSI I asked for without any hassle. That's exactly how customer requests should be handled. A couple of things I think should be improved: First, technicians should use seat and steering wheel covers. Dirty uniforms can transfer grease, brake dust, and dirt to customers' interiors, and protective plastics have been standard at many shops for years. Second, I understand checking the spare is company policy, but if customers have belongings covering it, please don't place those items especially food on the shop floor. I'd rather be asked first, as I could have told them the spare didn't need to be checked. Overall, quality service, but these small changes would better protect customers' vehicles and belongings.