My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Looked online, found a car I liked (2015 Audi Allroad). Went to check it out. After scoping out on…read moreGoogle I saw a small lot. Foreign cars, small lot. Sounded iffy to me. Especially for the price. Was already in the car test driving it when the owner had called to talk to me about my interest in it. I was impressed. Very impressed. They know these cars. This thing was clean. Very well maintained. 3 owners. Clean car fax. In fact all service was done by Harris, Hendricks Audi, and Hendricks Porsche. I will highly recommend. These guys weren't pressuring me to buy, nor were they trying to get me to spend even more. Simple, easy. Friendly Service. Seriously, without question I will consider these guys next time I want another car. Ask for Stephen, he will get you right! PS. The price I paid almost feels like I robbed these guys. I can say that since I have the car now! Seriously! Great prices! Check em out.

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

Mike and Angie are like family, we purchase all our cars from Car Collection and we love them !!…read moreSuper fair practice and deals. Recently my husband had a stressful situation and they resolved the issue that same day -- thank you guys!!! Happy & Satisfied, we have been recommending to everyone. Our vehicles: Mercedes SL500 Land Rover Range Rover Land Rover Range Rover Sport

The whole experience was amazing! The finance manager was very helpful and made sure I was able to…read moreget the car I wanted with my not so good credit. I love my car and I'm happy with the selection I had to choose from! Definitely buying a car from them again!!

As others have commented, you can expect a nice, laid-back car buying experience with Charlotte…read moreAuto Group. The prices are fair; there is no haggling, but none is really needed because nothing is radically marked up. After two months of searching for the right car to replace a total loss (and two months of countless visits to drive vehicles at big name dealers), we found one via AutoTr*der that looked good at Charlotte Auto Group. When we got there, we were really impressed by the service we received from Michelle, Duc, and their other employees. We were able to test drive the car by ourselves without anyone tagging along, on a route of our choosing, and there was never any pressure about buying the car. When Michelle first showed it to me, she even pointed out a scratch on the door that she said she hadn't seen before, but did want me to be aware. The car was clean and in good shape, and we felt a lot better about giving our business to this 'mom and pop' shop as opposed to one of the big, greasy dealers who charge you extra thousands in random made-up fees. We were in and out with our purchase in less than 2 hours, including our somewhat-lengthy test drive. I'm sure the process would have been a lot longer if we bought from a big dealership. We swung by my trusted mechanic this morning (at Neighborhood Garage on Iverson Way) who confirmed that we got a solid machine that will hopefully last us many, many years to come. Check out the Edmund's reports for whatever car you're interested in, do your research, and I think you can expect to find a good, clean car for a good price with Michelle and Duc.

Two experience perspectives below. Would give 2.5 stars if I could because one was a 5 star and the…read moreother a 1 star. But always recommend you do your research and go with your gut. These are just my experiences. Experience #2 2022 Traded in our larger family car for a smaller, safe suv for my daughter's first car - she has her permit so her practice driving was gonna be in this car. Found a decent looking Ford Escape with low miles. Had a couple of concerns on the test drive that were dismissed in a manner that made sense at the time. Unfortunately they wound up being a little more serious - 3 tires that needed patches and a bad battery that impacted the electrical system. On top of all that, less than 1 month into ownership the transmission (torque converter) started causing a shutter between 35/45mph. I mentioned some of the issues to CAG via text and email - was nice about it at first - but was told that because the car I traded in wound up having transmission issues (which we had discussed prior to the deal) there was no room for good will. Ok. I had the warranty anyway. I had asked for a warranty that would cover everything minus a deductible and purchased it. Low and behold the warranty actually will only cover about half the cost - so $1500+ out of pocket.(Was told I should have read the fine print. Yep. I should have.) Told the dealer this and again was given several reasons why they were not responsible for any of it - with the exception of an offer to possibly reimburse for the battery. So their website says they "stand behind their cars" but in this case they were several hundred miles behind it. Major repairs like this within less than 90 days... shouldn't be the customer's full responsibility. They never offered to have their own mechanic look at it. Never asked any questions or expressed any concern for the issues. Didn't ask if my daughter had gotten stuck on the side of the road or anything. It turned into a back and forth with no resolution not even agreement wherein both sides don't win but also don't lose. I'm out the money for the car, the warranty and the repair. Buyer beware I guess. Experience#1 2019 Cody and Duke took great care of my elderly parents. We were looking for an affordable, but comfortable and reliable vehicle. The CAG team were fair, and certainly went far above and beyond what one would expect from a car buying experience. Respectful, caring and sincere. Thank you!

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

I drove from Rock Hill to Monroe to look at a vehicle that was listed on CARFAX, and I was not…read moredisappointed. It was a total pleasure doing business with Jace and Max. They were both more than helpful and I felt like I got a great deal on a quality vehicle. If you're looking for quality ride at a reasonable price , check with Clutch Motors first. Experience the Clutch Touch. You won't be disappointed.

Let me preface by saying I've been in the Customer Services and Sales industry for over 2 decades…read more(not auto) as well owned several business. Over the years I have become quite skilled at reading people. Jace, Ryan and Team at Clutch Motors are the real deal. Great communication, friendly, honest and stand behind their product even after the sale. I would not hesitate for a second to recommend them to my closest friends, immediate family members, or you. I think most of us can agree, qualities like these in business and life are harder to come by these days. So do yourself a huge favor vs endure the worries and headaches and check them out. Clutch will be the first I call when I'm in the market again.

At first I thought I had found the best place and nicest people. Within the first week of me having…read moremy Audi Q5 I advised them there was an oil leak and was advised that they (Audi's) burn oil and it was normal. when white smoke is coming from your tailpipe that is not normal for ANY car. then two weeks after purchase I brought it back and the engine was flushed. I continues to voice concerns as I need my car for work and wanted to know how long the car was really going to last. Then I bring it in for an oil change and am told I have a blown head gasket and will need a new engine. Allen wanted to put stop leak in and send me on my way. His other partner and mechanic actually tried to help me and get it fixed but Allen would not help pay for any of the work that needed to be done. I don't feel that someone should have to put 5-6 thousand dollars into a vehicle after only having it three months and previously stated concerns with this same issue. Now I have a car that I owe the full price on and it doesn't run. I changed my Google review and got a call from Allen worried about why I changed the review instead of worrying about what is going to be done with my vehicle. VERY UNPROFESSIONAL AND RUDE!! I had actually referred people to him thinking he was good and honest. And still no help with fixing the problem

Alan and Dallas are very sneaky and unprofessional! I was abruptly taken out of the vehicle on…read moreSeptember 6th 2024. Alan would harass me with calls from another number that I have listed below in the photos. He wanted me to pay upfront for multiple days instead of renting daily! I reported this to you all on several incidents and it was stated that I just need to make a review. Which I did but I do believe Alan needs to be banned as a host as well as Dallas the co-host. Dallas the co-host called me and messaged me on September 6th 2024 stating the rental was booked for 2:30 pm. I believe this was on purpose because the day before Dallas wanted me to rent long term with their rental company. In which I declined because I wanted to go through Turo instead. I have added those photos of the text conversation as well. Now with the mileage that is incorrect. They took the vehicle abruptly for a reservation on September 6th, 2024. I shouldn't have been charged a day, a late fee, gas fee, and now mileage! I wasn't able to fill the car with gas nor was I able to get the mileage because they took it. Dallas decided to put the mileage of the vehicle in the photos a day later on September 7th 2024 at one something.. The photo with the time stamped is listed below as well. Those are the miles of the last rental that was at 2;30pm on the 6th of September. I don't like to be taken advantage of or something trying to steal from me. I look forward to you all looking at the evidence and swiftly dismissing this! As well as banning Alan and Dallas from hosting on Turo. Thank you

I used this car wash over the weekend and was a bit disappointed. The blowers did not work…read morecorrectly and as a result- half dried vehicle. Water stains look really really bad on a black car. And to think I let them talk me into a monthly.... L son learned.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.