Very great service! Mrs. Gloria is angel! They fix your vehicle right way and is very affordable…read more You won't be disappointed doing business with them!

Beware- I normally don't put reviews online but I feel like I need to alert the car buyers…read more Bought a 2009 Audi A4 prestige on 12-21-18. Less than 2 months later. The belt broke due to a bad tensioner. Valve cover gasket leaks. Now my car is in the shop. Very disappointed. The seller specifically told me that he had a mechanic check the vehicle and all others he sell. Though I bought the car "as is" I feel like there should be some responsibility taken by the seller for selling bad vehicles to good people. I will continue to voice my opinion and write as many reviews as needed to alert all customers.

In living in Harrisburg, I was able to find out of about this business only by driving by it as…read moreRay, his actual name, is an older gentlemen who pretty much runs a "one-man business" with the help of others. I found him to be an honest guy as he fixed my trunk on my sedan witch would not close properly after being struck some years earlier. PROS: Honest man and he will give you fare price CON: Dont expect him or anyone there to answer the phone (i dont hold it against him, he is busy) He only accepts cash witch I have not issue with as it holds his price down.

My wife and I have used Ray Helms Body Shop in the past. He has done excellent work for us on both…read moreof our vehicles. He is a one-man shop with a helper. He is busy and at times, it can be a little hard to get him on the phone. But he backs his work ...all you have to do is to contact him...we never had any issues with him that he did not resolve to our satisfaction.

Rusty at Liberty Buick was great and truly caring about his customers. He made the whole experience…read moreeasy and stress-free. The overall atmosphere at Liberty Buick was welcoming and pleasant. I highly recommend working with him!

The dealership has the potential to have a great, family-oriented culture, but the leadership from…read morethe GSM, Chris, takes away from that experience. His communication style often comes across as short-tempered, dismissive, and lacking empathy, which creates a negative atmosphere for employees. Strong leadership should build people up, encourage teamwork, and foster respect. Unfortunately, that wasn't my experience, and I believe this leadership style hurts employee morale and the overall culture of the dealership.

I actually called We buy any car's about four months ago…read more They offered me a whooping $45.00 for an entire vehicle!A 2007 Pontiac G6 with a sunroof backup camera The entire nine Lol I spent more on the tires! I just bet they buy any cars ! Any cars that they can get under $45.00 lol I honestly Wouldn't recommend them to a junkyard I ended up getting a great buyer who buys scrap vehicles who gave me $475.00 Don't get robbed by We Buy Any Car's You literally can get more money at a scrap yard

Jerry was a wonderful help when it came to selling my jeep! He was extremely kind, knowledgeable,…read moreand funny. Definitely recommend the Indian Trail branch of WeBuyAnyCar!

Our van was in an accident, and we had the body work done by the company the insurance company…read moredirected us to. This is a wheelchair van and because of the modifications that have been done to it I could not find a body shop that would work on it. I went to national companies, and they would not touch it. The company that sold us the wheelchair van recommended that we take it to Daniel. In a very short time he fixed it! For months it has sounded like the window was open a crack all the time. Daniel is honest and professional. I will always trust him with my vehicles.

job done COMPLETELY to my satisfaction and more. in addition my car was picked up and returned,…read more washed inside and out. great service. Daniel was quick to respond and courteous.

I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

Absolutely the WORST car buying experience EVER.. Poorly trained staff did not deliver on what was…read moresaid.. Huge runaround of course AFTER the deal was done.. No manager has a working voicemail .. Mailboxes are always full.. Terrible customer service I have had to escalate my situation with Toyota Corp... Zero give a shit factor in resolving a very unhappy customer.. I do not recommend this dealership don't walk, RUN AWAY..

Do you want to feel good after a car search? Do you want to feel heard and not pressured when car…read morebuying? Go to Hendrick Mini and find Robert Mann. He made me feel comfortable to tell him how I felt about the different cars, and what I wanted in a car. I did not feel judged or like I was being too picky. If you want a good experience, go here and work with Robert Mann. You won't regret it!

We arranged to look at a 2025 Mini Countryman with Brian Barrack last Saturday. We had not made up…read moreour minds between a few different vehicles (Volvo, Land Rover, BMW, Audi) but working with Brian really changed all of that for us. He quickly established a trust bridge between us and with a very non-assuming way made us realize the Mini was the right choice. Brian was the right choice and someone we can count on long after the sale. He is a very honest person and the dealership is made up of all the same people...honest and extremely helpful. We will always buy from Hendrick MINI (Brian)!

Having had the misfortune of losing the only key fob to my car, and not being able to find a…read morelocksmith to program for a Volvo, my only choice was to have my car towed the the dealership the weekend before Memorial Day. It took around 3 days to program, and then was told the starter control unit was bad. It took another week for the work to be done. There were a few reasons given for this, and all of this would have been okay if there were any attempt at communication on their end. There wasn't. They had to be called several times to find out when it might be ready. After asking for the total cost before picking it up, we were told that the cost was four hundred dollars more than expected ( they hadn't included the tax. After driving away, the emergency brake was engaged and required quite a bit of finagling to release. Upon calling the dealership to let them know what happened, I wasn't offered an apology, just a statement that they weren't responsible and to have it towed. Overall, it seems that the mechanical work was solid, with the exception of leaving the emergency brake on. However, next time I will take my chances on another dealership, one that prioritizes communication and customer service.

(2 Stars) I am a…read morelongtime Volvo owner; I have purchased and driven three Volvo vehicles since 2010. One of the reasons I have remained loyal to the brand is its longstanding reputation for safety. Unfortunately, my recent service experience at University Volvo Cars left me deeply disappointed and has significantly reduced my confidence in the quality and thoroughness of the work performed. I arrived for a scheduled 3:00 PM appointment to have my vehicle's 100,000-mile service performed. As part of the service process, I expected the vehicle to receive a thorough inspection and for any safety concerns or recommended repairs to be communicated to me before the vehicle was returned. I waited at the dealership for approximately two hours. During that time, I was never given the opportunity to discuss all of the issues identified with my vehicle or make informed decisions about recommended repairs while the vehicle was being serviced. After inquiring about the status of my vehicle, I received a text message that my car was ready, along with a video of the completed service. However, there was no mention that my requested tire rotation had not been performed, nor was there any discussion regarding multiple service alerts that appeared on the dashboard immediately upon startup. The alerts included: * Driver Support System - Reduced Functionality - Service Required * City Safety - Reduced Functionality - Service Required * Regular Maintenance Required These are not minor cosmetic issues. They relate to vehicle systems that Volvo markets as important safety features. What concerns me most is not simply that these issues remained unresolved, but that they were not communicated to me before the vehicle was returned. Had I not observed the warnings myself, I would have driven away unaware that these systems still required attention. When I raised my concerns, I was informed that the technician had already left for the day. By that point, the opportunity to discuss the condition of the vehicle and available options had passed. The service manager offered explanations about why the issues may have been overlooked, but I was disappointed that there was little accountability for such significant omissions. Later, I was asked whether I wanted her to see if someone else could address the concerns. However, by that point, my confidence had already been shaken. If major safety-related warnings were "IGNORED" while the vehicle was already being serviced and on the lift, it was difficult to trust that any subsequent review would be thorough. This experience left me questioning the overall quality of the inspection and service that was performed. If obvious safety-functionality alerts were IGNORED, not communicated, or addressed during a scheduled maintenance visit, how can a customer have confidence that the rest of the inspection was conducted thoroughly? My expectation is simple: if safety-related warnings are present during service, customers should be informed before the vehicle is returned so they can make informed decisions about their vehicle's operation and maintenance. Customers should not have to discover that these issues "STILL" persist after being told their vehicle is ready. As a longtime Volvo customer, I found this experience extremely disappointing and inconsistent with the level of communication, accountability, and safety-focused service I have come to expect from the Volvo brand. Safety has always been one of the primary reasons I have chosen Volvo, and this experience left me feeling that the safety of my vehicle--and by extension, my family and me--was not treated with the level of care and attention it deserved.