My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

Wheel Align It II provided excellent and honest service at a time when I needed it. I went from…read moremechanic shop to mechanic shop, only receiving quotes for thousand of dollars of repairs that I could afford, until I came across Wheel Align It II. They fixed the issues my vehicle had--being a front alignment issue and improper wheel camber--for a drastically more reasonable price and with results I can clearly feel while driving. I feel safer and more at ease now, both while driving and when looking in my wallet!

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.

fast good price very busy staff. 5 star staff after dianostic 150$ after done parts will be orderd…read moreafter all items on list is fixed.

DO NOT GO HERE UNTIL YOU READ THIS!!!!! it started with a call early in the month of February where…read moreI called and asked if they can replace my ignition switch and key The lady on the phone said yes, they can fix it and then I asked her to type me up a quote so I can have a general idea of how much it's gonna cost and they give me a ridiculously good price and I was so ready to pay for it and get this over with. Then finally three weeks later I finally get to my appointment and leave my car there overnight so that the next morning they can start on the car when they were supposed to then they tell me they're gonna keep the car an extra day until the next day because they were still working on another car, even though I had made an appointment so I let them keep it for a whole Nother day and then I get a call the next morning with them telling me they can't do the service because they would have to reprogram the ignition switch and key and I told him well Why was I even waiting three weeks for this service then if you guys can't even do it and he said I dont even have a way to reprogram a key, which is so stupid that is the whole point of getting ignition switch I would have to get a new key that's reprogrammed to the new ignition switch so at no point in time should I have even entered that shop even tho they told me they would be able to do it, and then after that phone call I called back and asked them if my room roommate can go pick up the keys and they said yes and then they also for some reason mentioned that if anything that happens to the car its not their responsibility so I asked them Why are you saying that did you break something on my car and she replied no. so I had my roommate go pick up the keys they gave him a hard time to even get the keys even though I verified his name and who will be picking up the keys and then I finally get my car and towed it to the next person who's gonna be fixing my car and I noticed that my driver side mirror is loose and they used to be electric mirrors that fold but now the driver one doesn't fold anymore when I lock the doors This has been an absolute horrible experience. I would never suggest you go to this place unless it's to change a headlight cause that's probably all they can do I have no idea why they call themselves specialists, but can't perform simple tasks nor do they even have the right scanners and tools to do so and to top it off they can't even be honest that they broke my mirror so I will be filing a BBB report to get this taken care of in anyway possible.

I left my vehicle to get repaired here. It was repaired quickly and the service was good. Front…read moredesk at the body shop was great. I ran into an issue picking up my vehicle because one of the service center people gave me the wrong hours and I was in a severe time crunch but Estevan went above and beyond and took my vehicle to a separate area that accommodated the hours I needed to pick it up during the next day. If not for his help, I would've had to pay out of pocket for a rental car and I would've been without my vehicle for a weekend that I really needed it for. THANK YOU ESTEVAN

I took my vehicle in for paint after an insurance claim. They painted about 70% of the vehicle and…read morecharged the insurance $7200 plus my $500 deductible. Upon completion of the job I had cracks in my dash, scratches on my windshield, scratches on my bumper and scratches on the interior door panel and air coming into my cab. I notified the so called service manager and he said if insurance didn't cover it, there was nothing they could do, even though NONE of this was there before I brought it in. I left messages for the General Manager and never heard back. HORRIBLE CUSTOMER SERVICE!!!! I WOULD NOT RECOMMEND THEM TO ANYONE....

Thank you to the whole crew over at Zia, especially chuck for getting my car back to running…read morenormal. We may not have crossed the finish line yet, however we will. Excited to continue doing business with you, as your work is always top quality. As is your customer service. Thanks guys!

Was stocked at the estimate price I know labor is expensive, i didn't have the work done can't…read moreafford it, but payed $228.00 for them to check it out wow it's ok to pay for the estimate, but over 200 , it should not take that long, car over heated, need a thermostat 1328.00 wow, they eat steak and we eat bologna

My girlfriend and I were driving from Austin, TX to Las Vegas, NM. And en route I started to hear…read moresome whining sound from my car ('98 318ti). Thought it was my wheel bearing, which scared me. We were in Roswell, NM when I decided to give some calls to independent shops in Albuquerque. I got a gut feeling when I talked to this shop so we drove there. The lady (Monica - Dieter's daughter I think) was very attentive, honest, and knowledgeable of my car. The two technicians on site were thorough with my car and diagnosed the problem after checking all my wheels and transmission. It was the clutch throwout bearing. I was assured we could continue on with the drive to LV and back to ATX. I felt good. We felt good. I almost want to move to Albuquerque so my little hatchback could be serviced by these guys. Well done, Dieter.

Dieter and Monica are the best! In June 2018 I had a real car emergency. My BMW 5 series was…read moredying as I approached Albuquerque, head gasket failure, spewing oil all the way. The car was toast, no way I could make it back to KC. A total disaster, I was freaking out. I picked them out of the phone book. They dropped everything to help me. They sold me a spiffy 2001 3 series at a very reasonable price, and took the dead one off my hands. They drove me across town to a bank where I could get the cash to pay for it. They changed the oil and cleaned it up, then sent me on my way. 18 months later guess what? It is still running like a top, ZERO problems, I love it! They were absolute angels, a godsend. From the moment I pulled in and met them I knew I could trust them, and they did not disappoint. Only wish they were in my town!

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.