What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Our house had a moisture problem from seepage hidden underneath, and of course then we found the…read moremold. UGH! Anyways, Sound Crawls was recommended to us. They basically inherited the business and experience from Clean Crawls (which was a big name contractor around King and Snohomish years ago.) We met 2 people from Patrick's crew, they were polite, hardworking, and super chill. The crew always showed up on time -- which is saying something because I-5 can be so unpredictable. Pat kept me in the loop the whole time with updates and photos of the damage. We're first-time homeowners and Pat took the time to explain things to us. Gave us tips etc. Straight-up, no BS or NO upsells! The work they did for us was top-tier. I am a "perfectionist" and I was happy with how everything turned out. If you see your home as an investment (because it is), Pat and his crew should be your go-to. The best part is they're honest. None of that, "Oh, we didn't include this in the original quote because we didn't see X, Y, Z coming." The guys on the crews been around for 15 YEARS and pretty much know what's probably going on beneath the surface before they even start. They handle all sorts of things like crawl space work, drainage, insulation, vapor barriers--the works. If you got a house problem, they got a solution. ** One thing to note: they are super hands-on and always busy, so if you call and don't get through, give it another shot. I think my wife said she called them 2-3 times because the crew's always on the road. **

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

From beginning to end these guys were all professional, courteous,knowledgeable and responded…read morequickly. I appreciate the entire team of guys. Thank you Carlos, Charlie, Isaac and Joabe for everything. You guys all do good work.

From the owner: Restoration Pro is all about compassion, professionalism, and integrity, delivered with a sense of…read moreurgency as the hallmark of our services. We are full-service disaster cleanup and restoration company, available to assist you 24 hours a day, 365 days a year. We will guide you and advocate for you through the insurance claims process, step by step. All this comes with the guarantee of zero out-of-pocket costs on any covered claim other than your deductible. We will work the hardest to protect your interest.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

Jesus W. and Victor kept me abreast of the project the entire time. They were quick, efficient,…read moreand completely approachable throughout. The company was thorough when helping me navigate the insurance claim fir damages and restoration. Bob Y

Amazing! I have never given a review this positive before…read more We had a small flood in our kitchen- dishwasher leaked. We had old laminate that buckled with leakage downstairs. On advice we contacted Rebound and the owner Rob and his crew came and started the drying process right away. From then on the whole experience, which could have been an ordeal, was smooth as silk. They came when they said they would, yes, every member of the company. They didn't delay our job for larger ones, it moved right along. Cleaned up after every part of the repair. Excellent communication, everything made clear. Reasonable estimate and much experience working with insurance companies. They really did take care of everything and it was a pleasure to work with them to the very end. If you are freaking out right now about damage in your home call them, call them NOW!

If we could give Rebound Restoration 10 stars, we would!…read more We had water faucet leak in our Kitchen that flooded our cabinets, leaked through the floor and into the downstairs finished basement. It soaked the ceiling support beam and post. It also soaked our downstairs carpet and pad. We called our Insurance agent of many years who referred it to their Claims Department, but he was of no help afterward. The first Claims Adjustor was difficult and adversarial. He ordered a national "Cleaning and Restoration" company to come to our place and put in heaters / blowers for days in order to dry out our kitchen and downstairs. Their crews ripped out the drywall in the ceiling and beams downstairs, They ripped out our kitchen cabinets and propped up the granite counter tops with 2x4s and then left! The cabinets were not supported properly and started to sag. At this point, the national company quit and left!!! It is important to note that the insurance company adjuster ordered this work and paid the co. directly for this work. But, then they told us that the rest was our responsibility! We were supposed to go find a contractor that would repair what they left. We were expected to go find estimates and then negotiate with the insurance claims department for reimbursement. I called a total of 21 contractors over the next few months! Five never showed up. Four recommended that they just tear out the kitchen and start over, which the Ins. Co. would not approve. Six companies were honest enough to tell me that they could not do the entire job, but referred me to other contractors. Some were handymen that just weren't capable. One owner was a fast talking con artist, who wanted us to give him $2,500 down and then sign a contract before he would even give an estimate. It was obvious that he wanted to bilk the insurance co.(and me) for all of the money that he could get. One wanted us to pay $250 for his time to provide us with an estimate if we did NOT give him the business. Another contractor said that he could do the work, but it took 2 weeks of begging to get the estimate. We discovered that about 1/3 of the items that he'd discussed were not on the estimate. Frankly, I didn't trust having most of these people in my house! When I asked several if they were licensed, bonded and insured, they disappeared ! Meanwhile, our Kitchen Stuff was piled throughout our living room and dining room. Downstairs furniture and items were still stacked in piles. Finally, after a couple of months, we contacted Rebound Restoration! John Marsh, their estimator, came out to give us an estimate. He was professional and patient with our questions and he provides us with a thorough and complete estimate of all of the work. He was a standout from everyone else who came to our home. He assured us that Rebound could rebuild the "boxes" under the countertops, save our counters and reinstall the cabinet faces. He was patient and educated us. He was accessible when we called for clarification or we needed information. About that time, our insurance company changed adjusters. The new adjuster was impressed with the Rebound Estimate. It helped that Rebound Restoration and our insurance company use the same software program. Approval was a quick process after that. Rebound is excellent at mitigation. They worked hard to communicate with our insurance company and justify the necessary work and expenses. I made sure that each stage of the job was approved by the insurance co. for reimbursement. This is important, as the insurance company does not pay the contractor directly. We cannot speak highly enough of the quality of people that work for Rebound: Rob, the owner; John, the estimator; Rene, the Painter; Jeff, the cabinet maker; Nicole, the scheduler; Jaron the project manager, and Theron, all round handy guy and carpenter asst to Jeff. Their work was superb. After months, our house is now being put back together. Everyone of them is professional, hardworking, caring, and easy to do business with!!!! My only complaint? I wish that I had called Restoration Reconstruction first. I told the insurance company that while it is sad that I had to learn the construction business and spend countless hours and months researching this, it was worth it as finally we found the right guys. Rebound could have done the entire job. Had we known what we know now, we would not have let the original adjuster call in his national company and then just leave us in the lurch. Sorry for the length of this review, but I hope our story helps others. If you are patient, polite, and persistent enough you will finally get through the experience and keep your sanity. It sure helps, though, when you have someone like these guys to help get you through it.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

In Feb 2023 our kitchen flooded resulting in replacing our entire kitchen and the flooring of our…read morehouse. Andrew came out immediately and put my mind at ease. He explained every step of the way and even took care of the communication with our insurance company. Andrew and his team did such a fantastic job, that we had them remodel our guest bathroom/laundry room and will use him for any future home projects! Thank you Signature Restoration!

I was referred to Environix by my realtor and very glad for it…read more Matt Conway was the inspector. He was on-time, professional and very personable to work with. Before he left, he gave me an verbal summary of his results and then followed up within a couple of days with a professional report, complete with photos, charts and recommendations about how to remedy a whole range of issues (mold, humidity, carpeting, staining, etc.) The big surprise was that the mold in my house was within the normal range and did not recommend professional treatment. I can clean it myself with common household cleaners. As I read the one-or-two other reviews that say they had a horrible experience, I wonder if they are actually talking about the same company. Believe me, you will be very pleased if you call Environix.

Matt at Environix was wonderful. They're not just out to get your money. He answered tons of…read morequestions and was very thorough. We had major water damage and mold issues in our finished basement. At the end he gave a much more cost effective solution than another company that quoted several thousand dollars, and it achieved the same end result. They came very quickly and were responsive throughout the process.