Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

I had Patrick install a new natural gas furnace in my place in April. Their quote was maybe 5-7%…read morehigher than the much larger competing HVAC company, but I like the idea of giving business to smaller business owners. CAS handled the install in 1 day, easily. About 9 months later in late December, I woke up early in the morning to a cold house. Seems one of the wires on the igniter in the unit was faulty/loose (manufacturer issue, no installer). I called Patrick, and it went straight to v-mail. After leaving a message, I started to wonder if I shouldn't have gone with a larger company with more comprehensive customer support. Well, within 60 seconds of leaving the message I got a call back, and within 20 minutes, a very friendly mechanic was in my basement. He fixed the ignition error problem at no cost, and even took a quick peak at my gas fireplace that had been having some issues. Speaking as both a customer, and also a contractor - 10/10 experience.

Our furnace started blowing tepid air on a weekend day. When we called our propane company to…read morerequest service, they sent out a tech from Comfort Air Services. The tech told us that the heat exchanger was covered in soot and could no longer deliver hot air. We were told that our old furnace needed to be replaced. This was not a surprise since the unit was 20 years old. Patrick reached out to us with a quote to replace the furnace including a new whole house humidifier at our request. We also asked him to replace our 20 year old A/C unit with a new heat pump which he did. The furnace was replaced the next day along with a new programmable thermostat. The heat pump took another week or so to complete due to wait time on some parts that had been ordered. The very next day after installation we noticed that the time on the new thermostat had jumped five hours ahead which threw our heating schedule off. Three members of our family reprogrammed the thermostat to the correct time after it had repeatedly jumped five hours after each reprogramming. Clearly we had a defective unit since the clock continued to jump ahead on its own by five hours. We relayed this information to Patrick who was not convinced that we had a defective thermostat, so he came out to reprogram it again himself. The T-stat clock jumped ahead five hours on its own after Patrick had left. We called him with this news and he finally ordered a new thermostat and replaced it about two weeks after the initial installation. All this frustration could have been avoided if he had believed us initially and ordered a new thermostat sooner.

The website said they offer pipe bursting, they do not. I received a quote for complete excavation…read moreand pipe replacement. This is not the service I wanted a quote for and they charged me $120. They did absolutely no investigation of the problem and went off the information I gave them from another service company.

Sanford was able to send out a technician who is familiar with our HVAC system. Derek E was able…read moreto diagnose the problem and repair it quickly. Can't ask for better than that. Thank you

We had a sewer pump cease and were unable to use our plumbing. Derek gave me a quick quote, got the…read moreparts and had the repair completed in under 24 hours for less than the original quote. Great service!!!

Water pressure was low and they came to resolve the issue right before my wife decided to threaten…read moreme with a divorce if it's not fixed.

Had a shower valve thing (what you turn to turn water on) problem. I tried replacing what needed to…read morebe replaced after doing a lot of research online in diagnosing what the initial issue was being caused by..... the problem. Water would drip slowly even when shower was off. Seabrook has extremely hard water. I could not get what I needed to replace out, let alone broke the handle off trying to get it off as well. Couldn't turn the water back on to my house because from what I had done, water was squirting out. So water shut off to house on a Friday evening. Called the big local companies to get someone out ASAP. Hard to live with no water at all. No one could get out until Monday. $1000 to get someone out from either of the companies as this was considered 24 hour emergency service Searched in Yelp and came across this company. Talked directly to a man named Charlie. He listened to my explanation and came out early the next morning with parts he knew he would need to fix the issue. He went right to work, knew what he was doing, and knew how to fix the problem. Thanks Charlie!

Our hot water wasn't working. I called this company, Laudani, early in the morning and left a…read moremessage. I called other places as well, who said they wouldn't be able to see what was wrong until 5 days from now and most likely we'd need to replace the entire heater. After a few hours, Mr. Laudani called back and in thirty minutes, his son came over, checked the hot water heater, and replaced the circulator vent. Honest, capable and reasonable. I really appreciated their commitment to good service on this cold winter day.

Used another plumber recently. Regretted it very much. JimTrombly fan. Worker professional and niceread more

Do not do business with this place, charging way too much and the job nasty, not nice guys. Never…read moresee them again

Just can't recommend them enough!!!! 3 Brothers did a…read moreawesome job of installing a master bath, and repairing my A/C in my old house. We just moved and wanted to do some major updating/upgrading. So far they have added a water line and drain for the washer, a new water line for the new fridge, a gas line for the new stove, and a slop sink in the basement, which required a pump. They showed up promptly, were courteous, professional, and when they were done, cleaned up not only what was there because of them, but vacuumed most of my basement. They will be coming back to update our master bath, just as soon as the supplier can get the parts. Come summer time, I'm sure they will be here to service my A/C, and come winter to service my heat. Simply the best!

I had to get an electric water heater replaced in my condo…read more It was not leaking so I was not in rush but condo required old ones replaced. I called Eric and he scheduled the replacement at a reasonable cost. Wayne came on the day of appointment and drained old one. As they were working I realized condo had listed automatic shutoff valve. That was way expensive part and needed electric outlet which we didn't have. Wayne had to re-connect electric wires and refill the water heater and they had to leave. I complained to condo and they agreed that automatic valve was optional. Wayne came back next day and installed the water heater. They did not charge more for extra trip. Very professional work and honest people.

Ferris Plumbing came right away to fix my toilet, which was constantly running. They were in and…read moreout in no time and fixed the problem right the first time.

Ferris Plumbing did an outstanding job installing our new furnace, making the whole experience…read moresmooth and worry-free. The technician was knowledgeable, respectful, and took the time to ensure my girlfriend and I were comfortable with how everything worked. The improved heating is incredible and ready to use just before the weather starts to drop into the single digits. An easy 5-star service all around!