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    WSW Steakhouse

    3.3 (363 reviews)

    Services - WSW Steakhouse

    Bartending services

    Catering services

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    Business Info

    WSW STEAKHOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Intimate
    Classy
    Upscale

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    Recommended Reviews - WSW Steakhouse

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    Kalua omelette with extra crispy hash browns
    Sarah S.

    What a wonderful and leisurely way to enjoy breakfast with a gorgeous view of charming Hilo Bay with the bridge, the coconut trees, and majestic Mauna Kea in background. The huge glass windows afford great views for all in the WSW restaurant in the Hilo Hawaiian Hotel. I had the Avocado toast which came with a salad of fresh greens on the side. It was refreshing and perfect for me since I didn't want anything heavy. Cousin got the Kalua omelette and Aunty got the buttermilk pancakes which came in a stack of 4. Portions were generous. The well rounded menu wasn't huge but had something for everyone. The large dining room was pretty busy at 8:00 on a Sunday so good thing we had reservations!

    Ron L.

    Rib eye steak was delicious. The outside view from where I was sitting by the window is really beautiful. Waiter Richard was really great and paid careful attention to our table Overall a nice place to dine at if you're in the area

    Kona Kampachi Poke
    Kayla M.

    Came here for a birthday dinner and it was such a great experience! I do wish we had come during the day because from where we were seated, there was a gorgeous ocean view. To start, we ordered the poke and the bone marrow. The bone marrow was incredibly flavorful and practically melted in your mouth, and the poke was super fresh. For our entrees, we had the misoyaki butterfish and the prime rib--both were absolutely amazing. To finish the night, we shared the brownie and the mango sherbet, which was the perfect sweet ending to a great meal. The service was quick, the atmosphere was very chill, and it's a great spot to celebrate a special occasion or just enjoy a really good dinner.

    Tomahawk pork chop butterfly
    Wendell D.

    Business dinner with clients. Seated at nice table with a view towards the bay. Appetizers were good and everyone enjoyed the entrees. Only hiccup occurred during the processing of my credit card. I did not notice that my card had not been returned until the next day back on Oahu. Called in but they did not show it anywhere in the restaurant. Immediately call to cancel my card. Several hours later I received a call from Kahoku saying that they found my card by the processing machine in the back. Kahoku was kind enough to send me a pic of my cut up credit card. Peace of mind but will still return in the future.

    Date night for 2 and our view
    Leia D.

    So many different changes to this restaurant happen each year. We hope that they find a vibe that fits what they are trying to achieve to share with Hilo Town. We do need good places to eat at and also take care of visitors that come to our island. Especially the East side of the island. We have hardly to none good places to eat out here. It is nice to see a restaurant trying to accommodate the buffet style in Hilo. Please keep it up!

    Prime rib end cut
    Luc Y.

    Probably the most average steakhouse I've ever been to. Not bad per say but definitely not good either. We ordered the prime rib all you can eat for 2. Waited an hour for our food to arrive which while I get this is a Steakhouse, an hour is a tad bit excessive. First plate of prime rib steak was a bit dry but the end cut my brother had was actually quite nice. Tasted more like a ribeye but a nicely cooked one. Note we didn't ask for the end cut so it was a good strock of luck I guess. The refills were better as you could tell the kitchen was not as backlogged since they came faster and were juicier and more tender pieces. Steamed veggies on the side were pretty average. Mashed potatoes were atrocious however, extremely dry and totally over salted. Definitely not high end at all and tastes like microwave food. The au jus they provided with the steak was alright, very watery but decent flavor. They also ran out of their complementary bread service but comped a free dessert after I asked so good marks for that. Overall if you treat this as a buffet experience more than a fine dining steakhouse, you'll leave a lot more satisfied. Service is slow and the food mediocre. We paid 52 pre tip and tax per person for the all you can eat prime rib. Valuewise definitely not bad but the taste was not there if you order a single steak only. For reference House of Prime Rib in San Francisco is 74 for 2 slices of prime rib but the taste is 3x better and they offer a variety of side dishes free.

    Sea lice
    Trin A.

    We came for the snow crab and the quality was just awful. The crab were not properly washed and encrusted with sea lice.

    Hannah C.

    We visited this restaurant while in Hilo, as it was in our hotel! There wasn't a lot of people in the restaurant, but we got a table right away and the service and food was great! They have a salad bar which I didn't take advantage of but my partner did, and they had soups as well. Our server was very attentive and helped us with any questions regarding drinks and the menu. It was a large restaurant and very quiet! Wish they got more attention, they deserve it! But we did get a cool window seat which had a great view!

    It's alive
    Manu K.

    I'm very disappointed at my dinner. They never have well done. So I tried to see if I would like the red meat taste like straight blood. My vegetable was watery and the crème was not what I expected. I'm just really upset compare to last valentine. May be my last time here.

    Sesameball T.

    Over a year ago, I had pretty sad experiences here and I heard now under new management, so I give it try another chance... I was expecting to get nice steak from regular menu but I found no longer offering regular menu and only "Buffet" now. Previously, served Buffet was only Friday and Saturday. So that's kind'a disappointing.... Well, I have no choice. I had bad experiences for Crab regs last time and pretty scare to get another issue. All buffet food menu was almost same as a year ago. Cold section and hot section, Snow crab and Roast Beef. Sad thing wasn't Ribeye. Something different parts which Top sirloin or Top round... anyway, meat was tough hard and chewy and no flavor. Too sad, even though the sign says it's a "Steak House" and the guy who cut the meat has the bad attitude. Snow crab was pretty good much better than before but some parts were very salty... Beef stew and some other dish was salty as well.... Kalua Pork and Chicken long rice no one seemed to be eating.... Will the leftovers be reuse next day ? I just curious.... Dessert bar is okay. It would be happy have fresh fruits. Service is decent. Can't complain. So, overall it was a disappointing resultas as it was almost completely unrelated as previous one. Whether it's worth paying $60 is up to you...

    Tinono

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    3 years ago

    Great brunch, affordable prices, and exceptional service. Also the view of Hilo Bay was gorgeous. 10/10 experience!

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    Matthew P.

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    3 years ago

    Good food, fast service! Not crazy busy. Hope it stays this way. The server was attentive and helpful.

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    Matthew P.

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    5 years ago

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    Matthew P.

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    Matthew P.

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    3 years ago

    Rick was an amazing server and very personable. Mahalo for a great experience and service!

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    Matthew P.

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    3 years ago

    Pikake was a wonderful server. She went over and beyond and made my mom bday dinner very special. Thank you so much Pikake!!!

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    Matthew P.

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    2 years ago

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    2 years ago

    The Ahi dinner was delicious, and the entire meal was enough for dinner and lunch the next day.

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    Matthew P.

    Thanks for your comments, Look forward to seeing you back at WSW.

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    Page 5 of 10

    WSW Steakhouse Reviews in Other Languages

    Ask the Community - WSW Steakhouse

    Can I make reservations for Father's Day for 4?

    YES!

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    Hilo Hawaiian Hotel - Hotel lobby area.....

    Hilo Hawaiian Hotel

    3.1(380 reviews)
    0.0 mi
    •$$

    We had a great experience staying at the Hilo Hawaiian Hotel and would definitely come back…read more The best part of our stay was the staff. Everyone we interacted with was friendly, welcoming, and genuinely kind. A special shoutout to Charla at the front desk. She was professional, patient, and handled a difficult guest with grace while still making everyone else feel taken care of. Employees like her really make a difference. The location is beautiful. The ocean views are amazing, there's plenty of parking, and it's a nice area to walk around and enjoy the scenery. Our room's AC worked great, which was much appreciated after spending time outside. The hotel itself is clean but could use some updating. I think it would be nice to modernize certain areas while still preserving the Hawaiian history and charm that gives the property its character. There are also a few maintenance items that could use attention. For example, our towel rack was very loose and some bathroom finishes were showing wear. We also really enjoyed WSW | The Steakhouse. The service was excellent, and the bartender was knowledgeable and made great recommendations. Overall, if you're looking for a comfortable stay with beautiful views, friendly staff, and a relaxing atmosphere, I'd definitely recommend staying here.

    I think if you're familiar with the properties on Banyan Dr. you know the Hotels are old. I don't…read moreexpect much, we always stayed at Uncle Billy's (RIP) but decided to try here. First off, the Lobby area is absolutely beautiful and parts of the Restaurant is still under construction. However, the rooms are dated.. extremely dated. We had three rooms for our Family, all on the 8th floor, and our room smelled of straight mildew as soon as we opened the door. Unfortunately we couldn't keep the door open to air it out as it was also extremely humid and there were swarms of termites on the balcony. The wallpaper was bubbling all over the walls, and the rug and chair fabric looked as if it were better to just toss. The minifridge was also busted.. it would freeze all our beverages that weren't placed in the freezer. Annoying but I'd rather it be frigid than warm. The bed was very comfortable and clean.. as well as the bathroom. No signs of rust or mold. No bugs were seen in the room. Front desk was flustered when we checked up, there were a lot of activities in Hilo town this past weekend so although they weren't overly friendly, they weren't rude. Parking is onsite but of course first come first serve. It's nice that they have a garage under as well but if you miss snagging a space, there's street parking. It was a great visit for us so we do recommend it if you get your room at a decent rate. The property is very well kept and the elevators are relatively fast but the location itself is very convenient to everything you need to do.

    Photos
    Hilo Hawaiian Hotel - The view from my hotel room.

    The view from my hotel room.

    Hilo Hawaiian Hotel - Hotel lobby area.....

    Hotel lobby area.....

    Hilo Hawaiian Hotel - The Hilo Hawaiian Hotel.

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    The Hilo Hawaiian Hotel.

    Jackie Rey's Ohana Grill Hilo - Brownie roll was ok - the brownie itself was hard and the chocolate chips didn't help.

    Jackie Rey's Ohana Grill Hilo

    4.3(1.3k reviews)
    1.4 mi
    •$$

    Loved the ambiance and staff. Staff were welcoming and explained the menu well…read more A Spanish theme menu was the special of the week. It's innovative and a welcome change from the regular menu. It's good to try different cuisines. An appetizer, salad, entree and dessert was served and had the opportunity to match it with wine. Next week is French cuisine. Another opportunity to dine in and try out the dishes.

    Let me start by saying that a couple of the ramblings from a few of the Yelp "elite" are wild for…read morethis place. Some people need a tissue because they are doing a lot of crying. With that out of the way, on the with the show. What worked for our visit: The space and the ambiance. It's a beautiful old building and the bar is both classic and classy. Yes, it can get a bit loud once everything starts to fill up inside, but it's not that big of a deal. The food with one exception was very good. The 1/4 loaf of garlic bread is an excellent value starter with good flavor. Also very solid were the fish & chips and the guava BBQ glazed ribs. Truly hard to argue with any of that. By the time we left, the restaurant was very busy for a Monday night but there were zero issue with the service. Water glasses were refilled in a timely manner and there was never a long wait for anything. A+ on the spacing and pacing. What didn't work: The one exception and I realize this might come down to personal preference, but this was our last stop before heading home and over the week I had imbibed in my fair share of Mai Tais and this one especially at a $15 price point is a no from me. Surprisingly bitter in a semi off-putting way. That one was definitely a one and done. Overall, it was a very solid dinner, and I would have no issue coming back and in the end to me, that's what it's all about. www.jackiereyshilo.com/dinner-menu

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    Jackie Rey's Ohana Grill Hilo - Clean and inviting. This is a historical bank building.

    Clean and inviting. This is a historical bank building.

    Jackie Rey's Ohana Grill Hilo - Ahi Tartare Happy Hour. Amazing. I could eat ten more.

    Ahi Tartare Happy Hour. Amazing. I could eat ten more.

    Jackie Rey's Ohana Grill Hilo - Passion Flow

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    Passion Flow

    WSW Steakhouse - steak - Updated September 2026

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