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    WSW Steakhouse

    3.3 (363 reviews)

    Services - WSW Steakhouse

    Bartending services

    Catering services

    WSW Steakhouse Photos

    Business Info

    WSW STEAKHOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Intimate
    Classy
    Upscale

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    Recommended Reviews - WSW Steakhouse

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    Reviews With Photos

    Kalua omelette with extra crispy hash browns
    Sarah S.

    What a wonderful and leisurely way to enjoy breakfast with a gorgeous view of charming Hilo Bay with the bridge, the coconut trees, and majestic Mauna Kea in background. The huge glass windows afford great views for all in the WSW restaurant in the Hilo Hawaiian Hotel. I had the Avocado toast which came with a salad of fresh greens on the side. It was refreshing and perfect for me since I didn't want anything heavy. Cousin got the Kalua omelette and Aunty got the buttermilk pancakes which came in a stack of 4. Portions were generous. The well rounded menu wasn't huge but had something for everyone. The large dining room was pretty busy at 8:00 on a Sunday so good thing we had reservations!

    Ron L.

    Rib eye steak was delicious. The outside view from where I was sitting by the window is really beautiful. Waiter Richard was really great and paid careful attention to our table Overall a nice place to dine at if you're in the area

    Kona Kampachi Poke
    Kayla M.

    Came here for a birthday dinner and it was such a great experience! I do wish we had come during the day because from where we were seated, there was a gorgeous ocean view. To start, we ordered the poke and the bone marrow. The bone marrow was incredibly flavorful and practically melted in your mouth, and the poke was super fresh. For our entrees, we had the misoyaki butterfish and the prime rib--both were absolutely amazing. To finish the night, we shared the brownie and the mango sherbet, which was the perfect sweet ending to a great meal. The service was quick, the atmosphere was very chill, and it's a great spot to celebrate a special occasion or just enjoy a really good dinner.

    Tomahawk pork chop butterfly
    Wendell D.

    Business dinner with clients. Seated at nice table with a view towards the bay. Appetizers were good and everyone enjoyed the entrees. Only hiccup occurred during the processing of my credit card. I did not notice that my card had not been returned until the next day back on Oahu. Called in but they did not show it anywhere in the restaurant. Immediately call to cancel my card. Several hours later I received a call from Kahoku saying that they found my card by the processing machine in the back. Kahoku was kind enough to send me a pic of my cut up credit card. Peace of mind but will still return in the future.

    Date night for 2 and our view
    Leia D.

    So many different changes to this restaurant happen each year. We hope that they find a vibe that fits what they are trying to achieve to share with Hilo Town. We do need good places to eat at and also take care of visitors that come to our island. Especially the East side of the island. We have hardly to none good places to eat out here. It is nice to see a restaurant trying to accommodate the buffet style in Hilo. Please keep it up!

    Prime rib end cut
    Luc Y.

    Probably the most average steakhouse I've ever been to. Not bad per say but definitely not good either. We ordered the prime rib all you can eat for 2. Waited an hour for our food to arrive which while I get this is a Steakhouse, an hour is a tad bit excessive. First plate of prime rib steak was a bit dry but the end cut my brother had was actually quite nice. Tasted more like a ribeye but a nicely cooked one. Note we didn't ask for the end cut so it was a good strock of luck I guess. The refills were better as you could tell the kitchen was not as backlogged since they came faster and were juicier and more tender pieces. Steamed veggies on the side were pretty average. Mashed potatoes were atrocious however, extremely dry and totally over salted. Definitely not high end at all and tastes like microwave food. The au jus they provided with the steak was alright, very watery but decent flavor. They also ran out of their complementary bread service but comped a free dessert after I asked so good marks for that. Overall if you treat this as a buffet experience more than a fine dining steakhouse, you'll leave a lot more satisfied. Service is slow and the food mediocre. We paid 52 pre tip and tax per person for the all you can eat prime rib. Valuewise definitely not bad but the taste was not there if you order a single steak only. For reference House of Prime Rib in San Francisco is 74 for 2 slices of prime rib but the taste is 3x better and they offer a variety of side dishes free.

    Sea lice
    Trin A.

    We came for the snow crab and the quality was just awful. The crab were not properly washed and encrusted with sea lice.

    Hannah C.

    We visited this restaurant while in Hilo, as it was in our hotel! There wasn't a lot of people in the restaurant, but we got a table right away and the service and food was great! They have a salad bar which I didn't take advantage of but my partner did, and they had soups as well. Our server was very attentive and helped us with any questions regarding drinks and the menu. It was a large restaurant and very quiet! Wish they got more attention, they deserve it! But we did get a cool window seat which had a great view!

    It's alive
    Manu K.

    I'm very disappointed at my dinner. They never have well done. So I tried to see if I would like the red meat taste like straight blood. My vegetable was watery and the crème was not what I expected. I'm just really upset compare to last valentine. May be my last time here.

    Sesameball T.

    Over a year ago, I had pretty sad experiences here and I heard now under new management, so I give it try another chance... I was expecting to get nice steak from regular menu but I found no longer offering regular menu and only "Buffet" now. Previously, served Buffet was only Friday and Saturday. So that's kind'a disappointing.... Well, I have no choice. I had bad experiences for Crab regs last time and pretty scare to get another issue. All buffet food menu was almost same as a year ago. Cold section and hot section, Snow crab and Roast Beef. Sad thing wasn't Ribeye. Something different parts which Top sirloin or Top round... anyway, meat was tough hard and chewy and no flavor. Too sad, even though the sign says it's a "Steak House" and the guy who cut the meat has the bad attitude. Snow crab was pretty good much better than before but some parts were very salty... Beef stew and some other dish was salty as well.... Kalua Pork and Chicken long rice no one seemed to be eating.... Will the leftovers be reuse next day ? I just curious.... Dessert bar is okay. It would be happy have fresh fruits. Service is decent. Can't complain. So, overall it was a disappointing resultas as it was almost completely unrelated as previous one. Whether it's worth paying $60 is up to you...

    Tinono

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    5 years ago

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    4 years ago

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    Page 10 of 10

    WSW Steakhouse Reviews in Other Languages

    Ask the Community - WSW Steakhouse

    Can I make reservations for Father's Day for 4?

    YES!

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    Hawaiian Shrimp Company - Steak & Shrimp Combo Plate

    Hawaiian Shrimp Company

    3.7(82 reviews)
    1.9 mi

    My wife and I visited Hawaiian Shrimp Company since we were craving garlic shrimp. Located inside a…read moreseemingly deserted food court inside a strip mall, Hawaiian Shrimp Company is well hidden. Unless you're actively looking for it, you probably won't stumble upon it randomly. Between the two of us, we shared a single plate with garlic shrimp and lilikoi shrimp and three sides -- two scoops of taro potatoes (extra charge for having a duplicate side) and some broccoli. For close to $30, the shrimp plate feels expensive, but you actually get quite a bit of food -- definitely enough for two to comfortably share. Between the two types of shrimp (a plate comes with four of each), I liked the garlic shrimp a bit more. I loved how intense the garlic flavor was in the shrimp. In the past when I've had garlic shrimp in Hawaii, it's always been drown in a pool of butter, resulting in an oily coat around your mouth after each bite. The shrimp here uses a fraction of the butter and oil used elsewhere, leaving a much cleaner taste after each bite. With the lilikoi shrimp, my first bite reminded me walnut shrimp: there was a subtle sweetness to the shrimp. Unlike the garlic shrimp, the lilikoi shrimp are butterflied, making it easy to distinguish between which shrimp is what flavor. The fact that the shrimp can even be butterflied means the shrimp used here are quite large in size, indicative of the value you're getting with your plate. With the sides, the broccoli is well-seasoned, and the taro potatoes have nice large chunks mixed in. Overall, I'm pretty satisfied with my meal at Hawaiian Shrimp Company. I understand some folks would be quick to write-off a restaurant as understated as this one, but definitely give it a try if you're looking for some good tasting garlic shrimp.

    The food was epic. I got the shrimp plate, then the awesome workers allowed me to try the lilikoi…read moresauce. Everything worth the price

    Photos
    Hawaiian Shrimp Company
    Hawaiian Shrimp Company - Menu 2/2020

    Menu 2/2020

    Hawaiian Shrimp Company - In the Waiakea Pavilion Food Court

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    In the Waiakea Pavilion Food Court

    Pineapples Island Fresh Cuisine - Dynamite fish bowl

    Pineapples Island Fresh Cuisine

    4.3(2.6k reviews)
    1.3 mi
    •$$

    Food is great and service was awesome. Love the location, in the heart of Hilo. Ambiance was homie…read moreand inviting.

    TIKI DAVE of TIKI DAVE TRAVEL / TIKI DAVE'S TERRIFIC TRIPS highly recommends PINEAPPLES!…read more There is a reason this place has such great reviews. You definitely want to make a reservation in advance, especially if there are cruise ships in port. Otherwise, you're going to wait in line. I would say that the very best thing on the menu is the Teriyaki Flank Steak Appetizer ($19)....this thing is SICK. We ordered the appetizer and it is the most unique Teriyaki steak I have ever had. The teriyaki sauce is rich and just amazing. Just order it. I am still craving it. We also ordered the Lilikoi Hoisin wings and SON OF TIKI DAVE ordered the Lemon Macadamia Chicken ($28) which was delicious, too. They have a full bar and the Mai Tais are awesome. We ordered a couple a piece. Ambience and service is great. And with your receipt, you get at 10% discount at Wilson's Shave Ice across the street. TIKI DAVE from TIKI DAVE'S TERRIFIC TRIPS absolutely loves PINEAPPLES! I will be making a video of my experience so...and here it is! https://youtu.be/yVi4ZEcMw3g?is=0GTf-vESLcn0BX0_ Please subscribe! https://www.youtube.com/@TIKIDAVETRAVEL And follow! https://www.facebook.com/profile.php?id=61565274777775&mibextid=ZbWKwL https://www.instagram.com/tikidavetravel/?__d=1%2F%3Fhidemenu%3Dtrue

    Photos
    Pineapples Island Fresh Cuisine - Bar with loads of fresh pineapples

    Bar with loads of fresh pineapples

    Pineapples Island Fresh Cuisine - Hilo Local Plate

    Hilo Local Plate

    Pineapples Island Fresh Cuisine - Dr. Pepper

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    Dr. Pepper

    5-Spice - teriyaki chicken bento

    5-Spice

    4.5(121 reviews)
    2.5 mi
    •$

    Everything is amazing! Parking - awesome…read moreStaff - super friendly Food - omg, delish And while you wait, browse the crack seed area and buy some snacks! Love this place!!!

    Crack seed. For us…read morelocals in Hawai'i, these snacks were childhood staples. The crack seed store, a classic place where vibes of nostalgia are generated every time I walk into one. 'Cause I grew-up with li hing mui and arare. There's a small number of locally-owned crack seed shops on the Big Island of Hawai'i and in Hawai'i in general. This is one of them, the "local-style candy store" for an island boy like me. I enter 5-Spice, located in East Hawai'i after the intersection of Kilauea Ave and W Puainako St, heading south. I remember frequenting this business when it used to be at Puainako Town Center. Their popularity over the years gave them the ability to move to a larger space. Now independently located in their own building with ample parking. ~ ~ ~ ~ ~ ~ Would I be able to control myself, holding onto what's desired without adding anything extra? It's always impossible for me to do so. Everytime. Yummy preserved items in large display jars, others placed in vacuum sealed bags. All priced by-the-ounce. I become curious, wanting to taste it again. I go to my favorites, seeking them first while browsing through the visual display of many others. Cracked seed goodness on one side, bagged candies and sweets on the other. I've seen this all before yet, I stand still with the desire to place it all in my hands. And I sure do, my hands are full. I mail them to the U.S. mainland in care packages, travel to the neighbor-islands as omiyage, and personally enjoy them at work or at home as snacks. They make great gifts for friends and coworkers too. ~ ~ ~ ~ ~ ~ Let's talk about food, where mouth-watering plates and yummy burgers are prepared. Bentos are packed to-go on the countertop. Offering an extensive menu for a take-out, all made to enjoy outside on picnic tables or elsewhere. Daily specials are available along with catering + platters too. Front service by the team at the counter is pleasant, attentive. Gratitude is always extended for every purchase. Comfortable, courteous, welcoming. ~ ~ ~ ~ ~ ~ "Meat Jun Plate" A light egg batter and thinly sliced beef served in an upscale fashion due to care in preparation and quality of flavor. The soft and indulgent texture of each meat jun piece, perfectly seasoned + cooked. Your choice of tossed greens, purple sweet potato or macaroni salad. "Honey Chicken Plate" Featuring a crazy yummy sweet and savory glaze, sticky and glossy. This sauce, this recipe creation is glorious. Chicken pieces are tender yet slightly crispy on the exterior. "Bibimbap" Freshly made Korean banchan, thinly sliced seasoned beef over white rice. I pour the gochujang over everything and mix-in the sunny side egg, bringing forward a creamy texture along with heat + depth. Choose the sweet potato salad as your side. "Gravy Burger Combo w/ French Fries" This massive burger patty is filling, satisfying. Charred and smothered in rich brown gravy served with lettuce and mayo. Choose the sweet bread bun, the seasoned salt on their fries makes all the difference. ~ ~ ~ ~ ~ ~ Delicious food to-go with generous portions, sealed bags of cracked seed items + sweet treats at 5-Spice. For enjoyment at home, to share at work, gifts or omiyage. Find this charm, this unique and tasty experience on the Big Island of Hawai'i - East side. Locally owned and operated.

    Photos
    5-Spice - Yummy Crack Seed by/ounce.

    Yummy Crack Seed by/ounce.

    5-Spice - Chicken

    Chicken

    5-Spice - I wanted to try 5-Spice, but it appears they are closed for almost 2 weeks (vacation?).

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    I wanted to try 5-Spice, but it appears they are closed for almost 2 weeks (vacation?).

    Takenoko Sushi - Kani

    Takenoko Sushi

    4.5(135 reviews)
    1.1 mi
    •$$$

    Phenomenal. Yes, you have to make reservations and they may take a while but it is 100% worth it…read more You can also order takeout out but it has to be in advance. I cannot recommend this place enough. The ambiance and experience are something to feel in person and watching the dishes being prepared with such precision was fascinating. The sushi is so fresh and just melts in your mouth. What a gem, truly thankful for being able to dine here. I also ordered Unagi but I ate it before I could snap a photo! Lol, it was yummy!

    We made the trek (about a 2-hour drive) to try dinner here only to be met with a paper sign posted…read moreon the door that said reservations are booked until the end of the year! Wait, what? The worker was nice about it, but because they don't have a website, how were we supposed to know? We also usually try to make reservations ahead of time, but because there was no website, we figure it's a first come, first serve kind of spot. That's our bad for making that assumption, but now that I'm reading other Yelp reviews, this seems to be a years-old customer service issue. But it makes sense, since exclusivity seems to be part of the business plan (i.e. small/limited seating, reservations only). Must be working for them. Didn't work out for us though, at least in the moment. So even though we didn't try the food (I'm sure it's likely amazing), it sucked to make the drive out here. Pro tip: call first --months ahead before you plan to go here and make a reservation! After just reading some of the reviews, I learned you can do take out but must order ahead of time. Not sure how much more ahead of time. So calling would also be a good idea here. Honestly, the amount of work to just get info, a reservation, and ultimately a meal here is starting to feel cumbersome. I'm not sure I'd want to try making the effort again. We did turn a lemon situation into lemonade and instead had dinner at Ken's House of Pancakes, and they never disappoint! Had we eaten at Takenoko, we would've missed out on Ken's oxtail stew, which was listed as part of the day's special menu items, and it was one of the best meals we've had in Hilo. So, it all worked out.

    Photos
    Takenoko Sushi - The master at work

    The master at work

    Takenoko Sushi - Saba & Uni

    Saba & Uni

    Takenoko Sushi - Omakase on the beach!

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    Omakase on the beach!

    Moon & Turtle - Marlin with vegetable and kalo succotash

    Moon & Turtle

    4.6(875 reviews)
    1.3 mi
    •$$

    Quaint local restaurant that has a creative menu with a personal flare of the Owner chef. Staff is…read morevery knowledgeable about their menu and makes excellent recommendations. My husband and I sat at the bar and enjoyed the excellent company of our bartender server who gave excellent descriptions of the menu items ...making our mouth water before we even ordered our dinner. At Her recommendation, we enjoyed the ricotta gnocchi's As our shared starter and the pan seared local Opah fish dish which was amazing.. Reservations are highly recommend as this is a locals favorite... so tables fill quickly.. and you don't want to miss this exquisite restaurant in service and food quality!

    I usually avoid writing reviews for heavily reviewed businesses, but I'm making an exception for…read morethis one as it was the best eatery my wife and I visited during our nearly week long honeymoon on the Big Island split between Hilo and Kona. We ordered the risotto, fresh catch (marlin), crispy rice, gnocchi, and finished off with the mac nut ganache mascarpone pots de crème. We did share a Lemon peel lemonade cocktail. The Lemon peel lemonade was basically spiked lemonade. Well balanced for being a tart oriented drink, but I didn't care for the floating bits. The risotto which comes in full and half order, was very rich and had chunks of mushrooms for flavor. We're glad we got the half as this was a heavy, rich, and cheesy entrée on its own. If you love risotto, you will love this dish. The marlin was perfectly cooked and balanced out with a locally inspired vegetable succotash. Fried bits of kalo were also added in for added texture. The special and new item, the gnocchi was the star of the show. This is by far the fluffiest gnocchi we've ever had. Crispy on the outside, little potato clouds of fluff on the inside. The gnocchi came over a tasty sauce with bits of fried onion for absolute perfection. The crisp rice was recommended by Yelpers and it was alright, crispy rice with a spoon of poke. Not bad, but did not live up to the hype. Get another order of the gnocchi instead. It's fairly rare to see pots de crème on restaurant menus, specials or not, so we had to get this. It came in a cute little glass jar, with rich chocolate and mascarpone flavor with a hint of mac nut. This desert was an absolutely delicious perfect end to the meal. You can make reservations online, street parking is quite limited, and it can get busy as the night goes on, so recommended to get an earlier dinning time. Staffs regularly checked in on us and were polite and efficient.

    Photos
    Moon & Turtle - Limited seating so it fills fast - so make a reservation

    Limited seating so it fills fast - so make a reservation

    Moon & Turtle - Market fish (Ono)

    Market fish (Ono)

    Moon & Turtle - Market Fish - steamed mahi with garlic, ginger, scallion and soy in roasted bone congee with chili oil and wild rice

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    Market Fish - steamed mahi with garlic, ginger, scallion and soy in roasted bone congee with chili oil and wild rice

    WSW Steakhouse - steak - Updated September 2026

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