I'm a single woman. I've been going to Buck's for a few years for oil changes. This past holiday…read moreseason, in December, I called and asked if I could make an appointment for a "checkup" to make sure my car was safe to drive long distance. They looked over everything, and I waited in the office, which is enjoyable in itself. When they were done I had my credit card ready, but they didn't charge me. Buck is this amazing man who calls me "Kiddo" and helped me feel safe for my holiday travels. But that's not all. I made another appointment for yesterday and Buck took care of everything; he found the part I needed, and worked with my schedule. I picked up my car today, and a couple of hours later I was driving it and heard an odd sound. I called them and was told to bring it in and they would look at it to see what might be the problem. They looked over everything, found the problem, and fixed it. This is the best service I have ever had from an auto repair shop. Most importantly I know that Buck cares about his customers and has made sure I felt safe on the road. I highly suggest that any single woman, with auto repair needs go here, they will take care of you and will absolutely not take advantage of your pocket book.

This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES!!! They had my vehicle for about a month and…read moreplayed around about dealing with the warranty to get it fixed. I finally had it moved to another repair shop and they hit me with $142 diagnostic bill before letting the vehicle leave the shop. They are terrible to deal with and luckily I had another vehicle available for use or I would have been out of a vehicle for a month +. There was other issues such as not having anyone answering the phone and not getting back to you when they say they will. I will never deal with this shop no matter what.

I don't even know where to begin. If you have an issue with your vehicle and need to have it looked…read moreat, look no further! These folks are the real deal. Customer Care doesn't even begin to describe the above and service they provided for our family and our vehicles we've taken there over the years. They are fantastic, professional, and they won't do a half a$$ job and empty your pocket book. The follow up attention alone is worth giving them a call. I really don't see us taking our vehicles anywhere else. We are loyal customers for Life, or as long as we live in Cheyenne!

I took my car to the auto shop, because last night, in the freezing rain, my driver's side…read morewindshield wiper quit working. I crept my way home & called the shop 1st thing this morning. They told me to bring it in @1pm & they'd check it out. I wasn't there 20 minutes, when they return my key, said it was good to go... no charge... all they had to do was re-set something, & that was it... quick, easy, & inexpensive. Just what I had prayed for. HALLELUJAH-AMEN!!! So, if you ever need an auto repair shop, ARS (in Fox Farm, just off of the So.Greely Highway -- ARS is THE place to go. It's the only shop I've taken my vehicles to in over 25 years!

ARS is the best auto mechanics shop around! My cousin recommended them and uses them for all his…read morefamily's vehicles. SOOO much better than any of the chain places. You're treated like they really want your business! They're friendly, honest, efficient - all that and prices are reasonable! They fix it right the FIRST time (and do oil changes). They took my grandkids' Honda that Firestone had failed at and left a mess, and they had it back on the road in great & safe shape!

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

Wow... service has died here. I've been buying tire from here since 1997. I have a Big O card…read more Went in today because my wife's tire was low. They only asked for my phone number when they checked me in and used my name when the car was ready, so they looked up my record there, and knew how many tires and services I've had done there. I have 2 trucks, 2 cars and 4 trailers that all get tires there and most get services there. They charged me $31.95 for a flat repair. First time I've EVER been charged for a flat repair. Then, when I got in the tire that had been low was set to 40psi, even though its supposed to be 35psi. Store wasn't busy, and even after I had them reset the tire pressure, noted they didn't both setting the other tires either. Disappointing. They need a new manager.

Jason and Rachel Ondrak This is the 3rd set of tires that I…read morehave purchased from this shop. The first two experiences were wonderful. I couldn't expect better customer service. Then my 3rd visit. Oh, was I wrong! They blew away my expectations. The whole experience (2 visits) was handled by Colby. This gentlemen rocks (HE DESERVES A RAISE). I have a custom vehicle that will not show up on any drop down menus. Colby did all the leg work to help me figure some things out for my vehicle that i couldn't. The first visit, I wasn't even thinking of purchasing tires and he treated my like a paying customer. Then on the second visit (2 days later) Colby again went above and beyond and set me up right. I then purchased my 3rd set of tires. I will definitely be back when my K5 needs new tires. This place is a home run!!

Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

I was traveling and hauling a trailer cross country (west to east coast trip) and noticed…read moresignificant wear developing on our tires. Fat boys fit us in quickly as we passed through Cheyenne. They easily could have taken advantage of us but they didn't. SUPER HONEST MECHANICS! I would go here for all our auto needs if we lived in town. Very impressed. Highly recommend. We were traveling with young kids and explored the park across the road (use the underground tunnel to access it) while we waited. Really great park too.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Great place to get your vehicle detailed and headlight restoration. Great quality work for a fair…read moreprice. Military discount is always an added bonus. Highly recommend.

I had a new car detailed here and there is engraved scratches from the buffing on some area of the…read morewindows. There are also deep scratches on some of the paint, from buffing too much in one area. I am very disappointed that if they were not up to the job should have turned it down. I will have to get it redone.

lived here for 20 years and Justin is the only one touching my trucks and personal vehicles. periodread more

JT and Tucker expertise mechanical work inspected the vehicle. Let me know what was wrong with my…read moreVolkswagen Tiquan. I need a box of Kleenex after that very knowledgeable comfortable atmosphere made me feel very welcome. I was out of town. Had some oil issues requested an estimate. Got the estimate he explained the details of where the problem was and solved the problem. Fast, efficient great price. I highly recommend my friends, but I live in Ohio love their dog, Callie.