1. Xfinity Store

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    Dover, NH

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    Xfinity Store

    1.8 (12 reviews)
    Open 9:00 am - 8:00 pm

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    Ask the Community - Xfinity Store

    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    (2 reviews)

    This T-mobile location is sleazy and Anthony, who claims to be the manager, is a con artist…read more Anthony claimed he was using a special coupon to give my family two tablets for an additional $2. I asked several times what the catch was, what was in it for him, and why he would do this for us. He wrote it out multiple times on a white board and said there was no catch and that he would still get a sale per tablet thanks to the coupon and that we would get tablets for $2, which sounded like a win-win. Instead of the tablets being cheap, the bill came in with significant extra charges for the tablets and their lines. As soon as we saw the bill come in so wrong, we called this T-Mobile retailer but were told that Anthony wasn't working that day. We went to the Portsmouth T-Mobile instead, and they assisted us. They were unable to honor Anthony's promises but instead accepted a return. The manager of the Portsmouth T-Mobile said that it was the fourth time that week that they had had to take tablet returns due to the same con from the Dover, location. In Portsmouth, we discovered that Anthony had also misrepresented the process and cost of adding my mother to our plan at a later date. It wound up being more expensive than what he had quoted in no uncertain terms, and she was told she would be unable to keep her phone number despite Anthony having assured us she could bring an existing number. The Portsmouth T-Mobile employees were sympathetic to our situation but still wanted to charge a restocking fee when we returned the tablets. We were only able to get that fee waived by calling customer service. This was a horrible experience driven by an amoral man who cares more about the bottom line than telling the truth to his customers. My advice if you've read this far is to not go to this T-Mobile satellite location if you are looking for a decent experience; try Portsmouth instead and get whatever they promise you in writing to avoid the frustration and wasted time that my family experienced thanks to Anthony's predatory business practices. Or, consider taking your business to another company entirely.

    I have been a customer for over 15 years. I started with them when they were Sprint. Boy, things…read morehave gone downhill. Here are the facts: 1. Tmobile will use any available excuse to NOT give the full trade in amount. Note that the contract states "UP TO X DOLLARS". In my case it was $830. First they tried to change it from $830 to $35, claiming that there was liquid in my phone. Then when I told them that I had it looked at by the store before shipping they switched it to "you didn't take find my phone off". They were literally using every stated contract reason to get out of paying me. The contract has a provision that states that you can request your phone back. I did so and they promised to return my phone yet never did. Anyway, once I debunked their reasons not to give me the full trade amount they have not given me any the $830 credit. Ironically, the service is terrible. I was told by service that there were several unresolved complaints in my area. In short, they admitted to having some fairly significant network issues. In summary, T-Mobile engaged in unfair business practices wherein they misrepresented the actual physical condition of my phone in an attempt to unilaterally change the trade in agreement. This is appalling! This shows me the entire relationship is based on dishonesty and malice.

    Verizon

    Verizon

    (38 reviews)

    $$$$

    The worst. Horrible customer service. Couldn't even say hello when entering the bldg when 3 of them…read morelooked directly at me. I turned around and left. Not 1 customer in the store yet they were busy with their own conversations.

    This place is extremely inconsistent. one month someone can help with a bill and the next month…read morethat's not allowed and the person from the past shouldn't have done what they did. Be careful of promotions they are not fully transparent and at times directly lie. For example, if you get an ipad or a phone you cannot just pay it off ahead of time, you have also committed to a certain length of time you will pay for the service plan. Say you have a promo ipad, and pay it off and decide surprise you dont use any data and just use it on wifi like most of people - oh well you still have to pay for a certain number of months well after the payment plan ended, for access. Any discounts given like loyalty have 'expiration' dates and if you dont magically know when it expires and call to keep it going, it simply stops being on your account. There is nothing about them that is "independent" and they are not honest. Its unfortunate as I have had some positive service there as well but the underlying practices are unethical. Its a part time job to hold them accountable. The prime reason I would be willing to deal with their trickster fees was the customer service and customer service has degraded significantly. Expectations are reliable cell service and the same bill every month - why is something so simple so incredibly hard for verizon to achieve? Shady shadertons.

    Agape Media Solutions

    Agape Media Solutions

    (4 reviews)

    As an Event Specialist serving repeat corporate clients, I continually strive to raise the bar with…read moreevery project. Agape Media has become my trusted, one-stop resource for delivering exceptional results and helping me exceed client expectations. Whether capturing a live event, producing a documentary, or supporting a complex business project, Jason and his team consistently transform ideas into compelling visual stories. With only a brief explanation of my vision and my clients' goals, they creatively develop high-impact productions that not only meet expectations but often surpass them. Their ability to deliver a "wow factor" while working within the client's budget is truly remarkable. What sets Agape Media apart is their unwavering commitment to excellence. The integrity, professionalism, creativity, attention to detail, and state-of-the-art equipment they bring to every project are second to none. Jason, Garrett, and Corey work seamlessly together, creating what I can only describe as a dream team. No matter how demanding the timeline or how many unexpected challenges arise, they consistently deliver on time and with exceptional quality. Their reliability and dedication give me complete confidence that every project will be executed flawlessly. I highly recommend Agape Media to any organization or individual seeking a professional, innovative, and dependable media production partner. Their work has repeatedly helped me create memorable experiences for my clients, and I look forward to many more successful collaborations in the future.

    Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

    Xfinity Store - isps - Updated August 2026

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