Small business, honest and adept professional work. Very happy with this business and will use again when appliance repair is necessitated,

Habib does amazing work. I've been a Satisfied customer for nearly 7 years . He never misdiagnosed any work and always provides a fair and reasonable price. He is trustworthy and reliable. He is also prompt and professional. I highly recommend Universal Appliance Repair for any home appliances . Call and ask for Habib you won't be disappointed. read more

Habib was very responsive and came out to fix our dryer. He diagnosed the issue and was back a few days later with the needed part. We've had him out previously for our frig and had the same positive experience. Habib is very courteous and reasonably priced. read more

Service was requested and repairman came same day. They were provided brand of range, model, and problem prior to coming. The technician determined upon inspection that it was the thermostat (a common problem) and he needed to return with part. Ten days went by and I had not heard from him. I called the serviceman, Habib, and he stated he was waiting to hear from manufacturer about part. It has been a month and have not heard from this company. In the meantime I called the Manufacturer and was referred another repairman who determined a completely different problem and my unit is working fine. My complaint is this company knew they would not be able to repair my unit but took call to obtain service fee. The technician was obviously not qualified to repair a high end appliance and could not have gotten the part if he could so I was duped into paying $69.00 service fee. read more

Wow, Habib did an amazing job. He fix my dryer in 20 minutes.. he's very professional and get the job done.. fast service.. I contacted him at 6 am and he responded to my call and was at my place of residence within a few hours.. prices are reasonable.. I'm very happy and will save his number.. thanks Habib... read more

Excellent Service and repair the repairman was very Knowledgeable, Punctual, and very courteous. I highly recommend his service ,,,, Very great job HABIB ..... read more

Had the gentleman repair my washers came out a week later with parts "fixed" the washer left before the spin cycle... long story short didn't fix it it's worst than before. Have been calling and no response. It's been almost 3 weeks. read more

My repairman was very knowledgeable, and prompt. Made service call on a Sunday evening, came back next morning to complete job. I highly recommend his services. Great Job Habib. read more

This week there was a power outage in our neighborhood, and when power was restored three days later, our refrigerator did not turn back on. We heard activity of a motor or compressor, but nothing was getting colder. So I looked for a refrigerator repair service, in the hopes that I wouldn't have to drop a couple grand for a new fridge. It is over 10 years old so it looked as if I'd be in for a trip to the Depot and a large transaction. The first service I called was backed up a week, the second one did not answer the phone at all. My third try was Universal Appliance Repair. Habib answered the phone and said he'd be out in a couple of hours, which indeed he was. He replaced a compressor (I think that's what it was), made a few adjustments, and an hour later - voila - it was fixed, all for under $250! What was turning into a nightmare week, with the power outage and a potentially dead refrigerator, allowed us to escape from it relatively painlessly. Habib saved our bacon, literally...along with our milk, and butter, and at least a dozen other perishable items. We were in a crisis and scrambling to find some relief, and Habib provided that in short order. He was very nice and we are very grateful for his service, pricing, and, of course, his availability. Thank you, Habib. read more

I have used this company twice. Each time I received excellent service. Always prompt and courteous. Very knowledgeable of newer appliances and prices are reasonable. read more

DO NOT USE THIS FRAUD!!! I called Universal Appliance because I needed my fridge and dishwasher repaired. This guy came to my house, looked at my fridge and dishwasher, told me he was ordering a part for the dishwasher and never did. Every time we called him he gave a longer estimate on how long it would take. Claimed there was a delay due to COVID and he had to order the part from another country. He charges $69 just to come out and look at your appliance and you'll be lucky if you ever hear from him again. He's a fraud... use another company! ZERO STARS... read more

They are big Liars For your own Good don't believe anything they tell you I was not Refunded any Money and my Fridge was Working before they came out why would I call a Company to Scam them and pay them Three Hundred and Thirty Five dollars just to Scam them Make it Make Sense read more

I called on Monday afternoon for a dryer repair and Habib offered to come out the same day. I said Tuesday would be fine between 1 and 2. He was prompt and polite. He explained everything he was doing and showed me the part he had to replace. He had it in his truck, finished the job and charged me very fairly. I will call Universal for any other appliances that break down. read more

Brand new dishwasher started leaking after 3 months of use. Called company on a Saturday night and was walked through on the phone how to mitigate problem. Part store wasnt open until monday and Habib came over on monday exactly when he said he would. Fixed the issue immediately and charged a reasonable price. Will keep his number in my contact if/when the next issue happens. Very professional and felt very comfortable with him in my home and his expertise on fixing appliances. Would give 100 stars if possible. Thank you read more

Habib is great! He has fixed my refrigerator, dryer & washer. He knows his stuff! Pricing is very reasonable too. I will continue to call him & refer him to others. read more

Asked for a quote through Yelp, wasn't sure what the process was since it was my first time asking. I will take my business elsewhere because response messages from Habib were uncalled for. Habib seemed upset that I didn't respond to his messages within 34 minutes. I can't imagine how poor his actual service must be if he treats new prospecting customers so poorly. read more

Universal Appliance Repair - Response messages from basic inquiry - never got far enough to receive a quote - Appliances & Repair Near Me - Tinley Park, Illinois

I had him come out to look at my washer. Charged the service fee saying he thought it was the electronics and needed a part. Never heard from him again. That was over 2 weeks ago. Luckily I gave up waiting on him but wish I had read the other reviews. He seems to go out, charge a service fee, does nothing and disappears. Looks like this is a pattern read more

What a waist of time . Called to see if we can get someone out to look at our washing machine . Did respond back and set to come out to look . Explained that the washing machine did not empty all the water and that we had to set on spin and drain . Person started the machine waited till it was done and stated that its fine just needs to be cleaned out with hot water and vinegar then it should be fine . Asked if he was going to open up the machine to check and see if there was a problem . Tried his suggestion of cleaning and much to my surprise , DIDN'T WORK ! waisted a $49 service charge which I could of given to a three year old with the same out come . No rating even though Yelp requires a rating , the one star is way to much of a rating for this company . read more

Late Friday night refrigerator was not refrigeratoring. Early Saturday Habib was the only place I called that answered the phone. Within 3 hours Habib was here. He is neat, thorough, friendly, conscientious, and skilled. His price for the service call, replacement part, and labor was quite reasonable. I HAVE NOT received AND WILL NOT receive any incentive for writing this review! Call Habib and see what I mean! read more

It was during Labor Day weekend that my fridge acted up. It was not getting cold. I called at least 20 appliance repair shops...all could not get here until next week, didn't pick up the phone, or didn't service LG refrigerators. I then called Universal and spoke to Habib. He said he would be out in a few hours (which he was) and immediately diagnosed and fixed the problem. I recommend this company! read more

Habib came to repair my icemaker. He charged me $216 which paid. He said the icemaker would cost $137 and $79 for the labor. After paying him, I went on-line and found that the icemaker was $48. After "repairing" the icemaker, it still wouldn't make ice. The next day, I called Habib twice and he said he would return to take care of the problem. He did not come and the third time I called, he wouldn't pick up the phone. I dialed *67 and he picked up the phone immediately. Once again he promised to come back to my home. He did not come nor did he call. I wish I had checked Yelp before I hired this man. I'm a senior citizen on a fixed income and this over-charged me, took my money, and did not fix my icemaker. He has no conscious. Do not use him unless you want to throw your money away. Ripp-off artist! read more

Habib came out to fix my washer said it was fixed and left promptly. Washer was not fixed!!! Called several times reached him twice each time he said that he was coming out to correct the problem never did. Please do not use this business he is unreliable and not trustworthy. I don't want anyone to wast there hard earned money. Rate 0 read more

We had a problem with our dryer. I called Habib at Universal Appliance repair and was scheduled to come out but did not. When he finally did, he charged us $143 for coming out and replacing the thermostat. The same day we ran the dryer again and it did not work. I called him back and he would only come out when it was convenient for his schedule. I asked, can we get a partial refund for the thermostat and he said no because it was bad. He came back again and said the timer was bad and charged us $152 for the part. The dryer still doesn't work. We paid $300 for a repair that was never fixed. Save your time and money, he doesn't know what he's doing and he doesn't respect your time. read more

I wish I would have read the reviews here first. Charged $69 to come out on a Saturday and verify what I told him on the phone. He didn't take anything apart just reaffirmed he knew what it was based on my description and had to order a part. Said he would come back Monday and more than a week later no return trip and not even a phone call. Of course he cashed my check for $69 immediately, I am so glad I didn't make full payment like he gave as an option. Ordered part myself that I researched online (same one he indicated) and replaced myself. What a scammer!!!!! read more

This is my first time ever writing a review I was very satisfied with the service I received on January 17th 2020. I called for my Dyer to be repaired & Haffy was at my house within a hour the same day. He fixed the problem with my Dyer & it didn't cost me an arm and a leg. A month later & I couldn't be more happier not having to go to the laundromat. I will definitely use them again if I should have anymore issues with any of my appliances. read more

This man is absolute thief . We paid him to fix dryer, 10 minutes after he left it was broken again . He is screening our calls and not coming out to fix this . WASTE OF MONEY DO NOT HIRE HIM read more

This guy came to my home took apart the dryer and said he will buy the part and left. I called him for the last two weeks and he never answered the phone. Now no technician will work on my dryer because he left it in pieces!!!! Please NEVER use this guy!! He cause me so much stress and I was forced to buy a new dryer because NO TECHNICIAN will look at an open dryer. Call this guy and I guarantee you will have a heart attack!!! read more

Habib, on the scale of 1 to 5 stars, I give you a negative 50! Called several times to set up an appointment, but no answer. Then when you did answer, you said that you would come out to service the washer at 5:00pm and wait for a call, AND NEITHER ONE HAPPENED! This happened on two separate occasions! Not cool to ignore your customers. If you did not want our business, you should have and could have said so. But to flat out ignore, and flip off a set appointment, while I had to reschedule and/or cancel important things that I had planned (TWICE), is not good business at all! Don't worry, the problem has been resolved, and for an excellent price! Your solution of bleach and vinegar in the washer was beyond useless (it was a sock clogged in the drain, BTW), and frankly, I feel that the $35 service charge should be refunded! It is called a service charge for a reason! What service did you perform? Oh and by the way, two people weren't needed to fix or lift the dryer off of the top of the washer. One guy got it done... by just shifting the whole console a few inches to the left... And in less than an hour! Anyone else considering using this poor excuse of a repair company... RUN AWAY ASAP! read more

If I could give 0 I would! I could not believe they didn't show up or call on three different occasions!!! We waited around called them with no answer! How rude and unprofessional ! Yes the man seem nice but that didn't fix the problem! I used another company after the many appointments they did a no show on! read more

I called these guys at 4:15 on a Tuesday afternoon and they said they would come right then to check out our refrigerator to see why it and the freezer had stopped working. They said they would charge $35 to let us know what the problem is and would incorporate that cost into the fee to fix it if they could. I called another company in Oak Forest who said they could not come out until tomorrow, by then all of our food would have gone bad. This company came out within 15 minutes and fixed the refrigerator and freezer for $153 including labor and parts. It is 5:31 and the refrigerator and freezer are working again!! GREAT SERVICE!!! Polite, Professional, FAST and Highly Recommended!! read more

Repaired dryer in 2012, excellent service. Repairing washing machine, same great experience. Always dependable and the best price

Rating is ZERO stars. Habib came to my home in November 2017 because the ice maker was not working, he charged me to tell me the ice maker was not working. Right, that is why I had him come out. He told me over several weeks that he would order another icemaker. After many calls and many weeks, I finally gave up and called someone else. Habib gave me the run around. I will never call this place again. The other appliance repair person got a new icemaker motor in 24 hours, installed the next day. Already making ice. I wasted my time thinking Habib could help me. All he had to do was tell me he could not, or would not be able to repair our issue. I should have read these reviews before I called him in the first place! read more

Decent weekend appliance repair is hard to find, particularly on short notice. In this case, our dryer was successfully repaired on a Saturday afternoon, less than 90 minutes after I placed a call. read more

I, too, would rate this "business" a zero. Guy works out of a house with a weedy lawn. Never showed for the appointment to fix my dryer and wasted my time. read more

This review pertains to a service call we placed in March/April 2014. Our refrigerator died on Good Friday evening, just 36 hours before we were expecting 30 guests at our house for Easter dinner. Habib was out at our house within 90 minutes of making the call. Unfortunately it was deemed that our temperature controller was broken, which required a part replacement. Habib promised to get the part first thing the following morning when the supplier opened. The next morning we didn't hear from him right away. As it turns out, his supplier had run out of the part we needed and Habib had called around to find someone who had it in stock. He drove all the way into the city to get the part for us. He was back at our house by 10:30am the following morning, installed the part, and we were back in business! After all that I think he only charged us around $115, which included the part itself. I'd say that's pretty good value for the money! I felt like he really went above and beyond to help us out in a pinch. We are calling him again today to fix our refrigerator door that won't close properly - we feel he has earned our repeat business. read more

We recently had our washer repaired by this company (the spin cycle wasn't working). When he opened it up, the motor coupling had been cracked. After fixing it, I was charged $74 for the single part that was replaced (plus a $64 labor fee). Feeling that we were overcharged for the part, I looked up the item online from the package he left. The "$74" motor coupling was listed for $3.53 (Whirlpool motor coupling - item #285753A). I called him back to complain about the price difference. His excuse was that, "People put cheap plastic parts online from China. I know what I'm doing and if I bought that item (the same number on the package as the one that he left at my place and same image), it would break in a week." He then went on rambling how all other companies would charge over $200 and his price is the cheapest, not allowing me to state my case. I've cancelled my check made out to him and I'm currently waiting to pay the correct amount for the part that was replaced. A $3.40 piece shouldn't cost $74, plain and simple. read more

Universal Appliance Repair - "$74" motor coupling that is listed at $3.53 online. - Appliances & Repair Near Me - Tinley Park, Illinois

I called at 7 pm they came out within 30 min and at 8:30 pm our refrigerator with freezer was fixed. Excellent service and the best price!