Great service, treated well I was in and out in reasonable…read moretime. Will come back again

I am not sure why this place has such bad reviews. I never leave reviews, but the new manager…read more(Matt) was so helpful during my last visit, they certainly deserve one. I have been coming to this Firestone location for the last 5 years for oil changes and tire rotations for my truck. They have always done excellent work. Recently, I bought a new truck. The dealership I purchased it from refused to address a small wobble with the truck right after I bought it. I brought it into Firestone without an appointment, and Matt took the time to look at all 4 of my tires and correctly diagnose the issue. He then recommended to me a great set of tires (same ones he had on his truck), ordered them, and installed them for me first thing the next day, as well as did an alignment. My truck has never driven so smoothly. You have to understand these places are tough to staff. Be patient, make an appointment, and have a backup plan if things take longer. There are several good restaurants, coffee shops, a Kroger, etc. all around this location if you need something to do while your car is in their shop. Matt is an awesome guy, too.

My first time here, Gage gave me the best deal on tires, also worked my vehicle in quickly with my…read morecrazy work schedule.

Good staff, prices, and services. They were kind to me and helped me out. They treated my car…read morenicely and brought him around to the front.

My tail pipe rusted and broke away from my muffler. The muffler had holes from rust. I also had…read moreEVAP issues with 02 sensor and vent control circuit. Westfield Tire & Muffler diagnosed the issues quickly (within 30 minutes!), called me with an estimate and effected repairs. They replaced everything quickly and professionally within a few hours. This is an excellent business with courteous and helpful employees. A hidden gem in Westfield! I highly recommend Westfield Tire and will use them exclusively in the future!

We've been going there for years now. I just was over there because my car was shaking and I was…read moreafraid I'd thrown a wheel weight or something. They took 10 minutes to put it on the lift, remove the impacted snow, topped off the air. No charge. Just a friendly handshake. They are good honest people and when we need tires that's where we'll come.

We were on a road trip when our AC stopped working. After calling multiple places we finally found…read moreJon Fricker Automotive who was able to get us seen quickly. They fixed our AC within a couple hours and we are back on the road! We are so grateful. The inside is also adorable and everyone working there was friendly.

To say that I was thoroughly impressed with an understatement. These guys are very knowledgeable,…read morehonest, professional, and competitively priced. I would not hesitate to bring any high-end car here for service. They did an excellent job on my Aston Martin DBS!

Bob's garage, are they for real? The answer is yes, they are by far one of the best all around…read moreautomotive service centers in Indiana and all of the surrounding areas. I highly recommend them, and I don't say that very often at all. But they are honest and let you know exactly what is wrong with your vehicle and will give you an estimate of how much it will cost to fix and how long it will take. And be right on point. If you are looking for a service center for your vehicle left look no further.

Have frequently taken our cars to Bob's. They have been great at estimating cost,and time as well…read moreas telling what is needed versus what can wait for awhile, (great for people on tight budgets.) The facilities are excellent and the customer can see their car being worked on regardless of where it is in the shop. One of the few auto repair locations I have used in which I have felt demonstrated integrity and honesty. Only complaint I have is with the changes to Indiana-31, it is a bit challenging to get to their location.

Scott in the service department was very kind and helpful! Great at communicating with me about my…read morerepairs and keeping me up to date. Highly recommend!

AVOID at all costs. My roommate had a warranty issue on his Mazda and went here. Denied service…read morewhen he gave his address. This dealership was dishonest 5+ yrs ago on a repair of mine and apparently black balled ME but to treat someone else NON related to MY issue this way is appalling. Took his vehicle to another local dealer for same day service and treated with respect!

Just Leaving a Review after having a conversation with Christopher at the Tom Roush Mitsubishi in…read moreWestfield. TLDR. Wife came in to have trunk and fuel door fixed quoted $900 for service. Trunk service is fixed as requested but repair service for fuel door was wrong. Fuel door does not match car color and does not work. Wife left unsatisfied and I followed up with them this morning hoping to get it fixed properly. Christopher maintained that he told my wife he could send the fuel door to a body shop for an additional $100. He then told me that to fix the fuel door that they "repaired" was another $400~. The fuel door before being serviced by Christopher was at least able to be opened by holding the lever up and prying it open, but now the fuel door can't be opened at all. Overall, very disappointed with the service and will be telling everyone I know that there is a repair shop to avoid because they don't include labor in their repair estimates and when asked to make good on the work they want to charge you an additional $400 bucks. Needless to say, Christopher hung up on me and probably doesn't care anymore. He already got his $900 ($500 of which was labor from what I hear took him 1.5hr at most? Who knows why its that much. What $250 an hour for labor alone?) If you are considering taking it here, Don't. There are other places out there that handle Mitsubishi, You don't have to spend the better part of a morning talking to someone who doesn't care once their paid. Its really disappointing to spend 900 to get something fixed and then have to tow it to another place to spend hundreds or so bucks. I'm going to leave some numbers down at the end so you don't get scammed into "free inspection so long as you get the work done". They are charging anywhere from $200-$300 per hour for labor so just calculate from there. You can look up parts online to get idea of what they cost and for some reason they charged me $145 for $90 of parts. So just assume whatever parts you need they add like 25% "finders fee" on top of that. And no guarantees on the work. Hopefully you don't get Christopher when calling them just leave a review and 1-800-382-5516 is the number for Attorney General's Consumer Protection Division. On top of that here's a website that walk you through the steps and options you have including filing a claim with their insurance company. https://www.stateregstoday.com/living/consumer-protection/auto-repair-and-service-regulations-in-indiana

Recently purchased a Mitsubishi Outlander with less than 10,000 miles. This was my 4th purchase…read moretransaction with Tom Roush(Mercury, Mazda, Lincoln, Mitsubishi), and it was a great experience in large part due to the experienced salesperson and sales manager. The salesperson listened. The salesperson was proactive. The salesperson was actively engaged in the process. Highly recommend the Tom Roush group; for sales and service.

I now have a new car service location. I found Superior Auto Works through a recommendation from a…read morefriend. We had a significant amount of work to address this summer/fall with the family cars and I couldn't have been more happy with Joe's communication, service, and pricing. His whole crew is excellent. It was the best car service experience I've had.

I have been with Supeior Autoworks for over 5 years. I have two BMW's and a Mini Cooper. These…read moregentlemen are as fair and honest as they can be and do not upsell. I trust them completely. They are not the cheapest, but you do get what you pay for. Trust me, if you have anything German to drive and you don't give these professionals a chance, you might as well open a window and throw your money to the wind. Excellence in auto repair!!!

Excellent customer service. Auto diagnosed fast and corrected. Shop is full of cars it looks good…read more After diagnostic tests. They let me know I had a bad transmission and they tried calling someone to get the transmission for my van. So I went home. But felt good , nowadays we seldom to find those good people . Thanks Kyle.

Where Kyle I would like to talk to him 85 characters? You messed my sons car up on some coil overs…read moreeasy job right wrong you don't put the top plates in and left the dail to soften or harden off the missing plates about ruin his car so give me a call pos