Repair tire leak Didn't know about their policy of not charging for the repair. What a surprise. Friendly counter and service people. read more

Always excellent service here and the best prices on tires. I have purchased tires here several times over the years, and service has always been helpful and friendly. Also I have had flat tires repaired a few times, with no charge for the repair. Today I came in for a repair estimate for replacing the tire wear indicators on all four tires on my vehicle. The dealership charges over $1,000 for replacement and Discount Tire quote was $269.00. They accept walk ins but also you can make an appointment. Convenient location just off US 31. read more

I recently needed new tires for my Subaru, but didn't know where to start. I asked for opinions in the local Carmel Chatter Facebook group where many folks highly recommended this Discount Tires location. I researched online and opted for the original equipment for my vehicle and placed the order online. They were running specials for Black Friday, too. The tires were not in-store but quickly arrived within a few days. I made an installation appointment online, but went in a day early to knock it off my list, since they accommodate walk-ins. I was quoted it would take two hours, so I dropped off my vehicle, but it took just over an hour. I appreciate that the service was quick and easy. The only cons was I wasn't given much explanation on what to expect when checking out, so I was initially concerned when my TPMS light came on the next day. I received a phone call a few days later to see how my experience was and I asked about this, and the rep said that's typical but I should've received that explanation up-front. Otherwise, a solid experience. read more

Replacement of OEM worn tires Quick installation of new tires purchased on-line that were shipped to store.

Service was great . I just moved from California to Indiana and needed a new place for a tire shop and looked up discount tire. I showed up without an appointment and helped me right away they were able to look at my tire since air was low ,looked like it had a leak and they were able to take care of it . They have great attitude with great energy and making you feel welcomed . Service stands to it's standards. I tried to pay but informed me that it's part of the service even though if I wasn't a costumer . I will be coming here for now and now a new client ".I looked at there pricing for other services and it is worth it . The location is close to my house and made it convenient. Thank you discount tire ! read more

They always take great care of my family. I have been going to discount tire for over 25 years. No matter which location I go to, they will fix my tires under warranty. They're accommodating during emergencies and on time when I schedule an appointment. If you show up in the middle of the day, expect a wait. But that is normal for anything. Highly recommend! read more

Discount Tire - Fixed in 30 minutes this morning! - Tires Near Me - Carmel, Indiana

My husband pulled in tonight, unfortunately close to closing time with a flat tire. The staff was extremely helpful and kind, getting the tire patched up and taking the time to make sure everything was done right. We really appreciate and are thankful for the excellent service he received and will keep coming back! read more

I have been purchasing tires and having them rotated and balanced for many years and have been very happy, I recently had a very disappointing experience having the tires rotated and balanced on our Audi Q5. I advised the tech the correct tire pressure should be 33 psi front and 36 psi back. While driving it seemed the car was riding hard like the tires were overinflated so I checked them myself. All tires were inflated to 40 psi. read more

Discount Tire is my go to whenever I need a repair, air check or new tires. My most recent experience was excellent. It was a Saturday morning so I got there early, not as early as I hoped but early enough to get my service completed in a couple of hours. I had my tires looked at and purchased 2 new front tires. They were at a reasonable price and the sales person did not pressure me in any way to buy more expensive tires. I had a bit of a credit to apply from the warranty on the previous tires I had bought. I paid for the tires and went over to First Watch for breakfast. Just as I was finishing breakfast, I got a text telling me my car was up next. The timing worked out perfectly, customer service was excellent and my tires have been performing perfectly! read more

Discount Tire - Tires Near Me - Carmel, Indiana

Shout out to Lainie and the guys at Discount Tire. I bought a new crossover in Dec 2015. Less than 2 year and 9 mo later, my crappy stock tires were a hot mess. I had to get 4 new tires and not wanting to go through that nightmare and expense again, I bought the warranty for $79. With it, I get free replacement if my tires need to be changed within 65,000 miles. Free! And of course, I get Discount Tire's service. Every 6-8,000 miles I bring in my car for a rotation and at every other rotation, a rebalance. I was just there today for a pressure check when my TPMS light kept coming on even though we put air in the tires. Turns out, there was corrosion around the tires causing the light to go on. Pressure was fine. They cleaned the corrosion and I was on my way in 40 min from check-in though they were incredibly busy. And my cost? FREE!!! Thanks guys! read more

Discount Tire - Service! - Tires Near Me - Carmel, Indiana

I found myself with a low tire pressure warning on my dash on a Sunday, and it was a holiday, so you can imagine the stress. I thankfully had a way of keeping the tire inflated until this location opened the following day but it is not my usual stop so I was unfamiliar with the employees. I arrived at their opening time, there were already seven customers waiting to enter, so I was anxious I'd be there for hours when I needed to get to work as well. The employees were friendly and took down my information. Wait time was about an hour and they had my tire repaired. Thankfully I had a warranty on it so it didn't cost me a thing. Only con: someone forgot to put the caps back on two of my tires so I had to replace those. Otherwise, it was a good experience. I would come back to this location as it was clean and friendly. read more

It's always great when a business gets it right every time, but what happens when something goes wrong, and the unforeseen happens? This was what happened today. 5 years ago, I bought new Michelin tires for my wife's car from Discount Tires (DT). Today we discovered that she only had 18,000 miles of use on a tire rated for 60,000 miles. The tires were worn and needed to be replaced way too soon. :( My wife was fortunate enough to work with Victor Pleitez at Discount Tire today. Victor navigated working with Michelin customer service to deal with the early breakdown of her tires and their warranty. Victor and Discount Tires stood behind their product. They were able to solve the issue related to the early breakdown of the tires and put a new set on with an 80,000-mile warranty. My wife drove out of the shop with great tires, a manager who stood behind his product, and an excellent customer service experience as well. If you are going to invest in great tires, do it with a company that stands behind its product. There's a reason I've been buying tires from DT for over 10 years now. read more

They have the art of getting you in and out down so well. Can't recommend this location enough.

Nope. Took my 2020 4Runner in to get new K02's. When complete, right front wheel out of balance badly. Returned and they told me my wheel was bent. It wasn't when I first came in, yet they insisted it was. They lied and would not take responsibility. Cost me $600 for new wheel because it was bent during installation. Never again. Belle Tire is much better. read more

Good service and reasonable prices. I'm not a huge car guy but these guys seem to know what they can (and can't) do.

I had nails in two different tires and the Service writer Kaleb took great care of me. As I sat in the waiting room I noticed how well this business was run and how professional, polite and accommodating the employees were. When I am ready for new tires this is the place I will go and highly recommend to friends and family. John S. read more

Had a great experience here. Salesperson was knowledgeable, and they had my desired tires in stock. Highly recommend this location.

10/5!!! Absolutely wonderful service. Everyone was on the ball and the establishment was clean and bustling with energy! got a full set of tires for my old Subaru and an alignment for $580 they also threw in a windshield wiper replacement. Definitely worth your time read more

I knew something was up when the new set of tires I had (barely over a year old) were already showing a leak in one of them. After the standard issue couple trips to the gas station to air it up, inevitably in a day or two the light would pop back up on the dashboard. Discount Tire is just down the road from where I live, so in the middle of the night I was able to secure an appointment the next afternoon and couldn't have been more pleased. My car was taken in right away, all 4 tires were inspected and the culprit on the leaking tire was a dumb ole staple they were able to remove and fix in under an hour. When the time comes for a new set of tires, I know exactly where I'll be going. Professional, courteous, and willing and able to help get you back on the road quickly. read more

Well, they put four new ties on my car, which I had selected from their website earlier in the week. It took about 35 minutes, which was pretty fast. Only two minor observations: 1) I actually walked in over a week ago and asked them to suggest four tires for my car. The tire model they recommended would have cost over $700. I kind of felt like they were up-selling me a bit too much. I then went to their website once I got home, and found four perfectly good medium-grade tires, for a total bill of $340. These $340 tires will be perfectly fine. If I had gone with their recommendation, I would have wasted well over $300. 2) Back in the 1970's, Discount Tire had a TV commercial. It said, "If ever you're not satisfied with one of our tires, please feel free to bring it back to us", followed by an old lady throwing a tire through the front window of one of their stores. I couldn't help but notice during my recent visit to Discount Tire that an entire section of their front-facing window was gone, and was replaced with plywood. Things that make you go hmmm. read more

Discount Tire - Looks like someone threw a tire at their window... - Tires Near Me - Carmel, Indiana

Every time I take my car here they tell me I need new tires. Once, having 12 month old tires in for a rotation, I challenged them stating the tire age and they installed them. Their reply, "oh you are GOING to need new tires. We just want to make sure you plan for it." SMH. (Same thing happened to two others I know.) When you do need new tires, they'll only want to replace all four tires at once, even on a non all-wheel drive car. SMH. Do not trust their word. Make sure they show you the wear indicator. Always ask for alternatives. I had them tell me my wheel needed to be replaced only to find out they "could add an external wheel weight, but we didn't think you would want that." I said, add it to the inside of the wheel. If you can put up with this behavior, they typically do good work and are priced competitively. They fix flat gratis. I stopped in to have a nail removed from my Tesla. They brushed me off on needing to use the rubber jack pads, which I trusted them until I watched someone jack up a Lexus bending the side skirt. I left. read more

Discount Tire - Bent Side Skirt! - Tires Near Me - Carmel, Indiana

Today I picked up a nail, tire went flat! Aired it up, headed straight to Discount Tire in Westfield IN. Called them en route to set up repair, talked to Victor. He immediately told me about where he could fit me in, and I must say he was very professional! When I arrived he checked me in, collecting all relevant information. The nail was outside the tread pattern so the tire had to be replaced. He acted quickly and got my tire ordered in time for same day delivery! I have been a customer since 2000 so I left my vehicle with him without hesitation. That was just after 11am. 2:30 he contacted me to tell me the tire arrived and put me in line for completion. 2 hrs later they texted me my car was ready! Victor did a fantastic job handling my needs amid a very busy day, and handled it most professionally I must say! He seems extremely knowledgeable and like I said, very professional and expedient seeing to my needs! The best part is he did all that with a great attitude and a smile on his face! For him, just another successful customer experience! For me, he delivered my vehicle as promised making it just one more positive experience at that store! My hats off to Victor and, Discount Tire in Westfield, IN!! THANKS Victor, for everything!!! BR read more

Discount Tire - Camaro named Raven - Tires Near Me - Carmel, Indiana

Had a couple nails in my tire and didn't want to warranty it at Firestone since they took 3 hours to change two tires. Took it to discount tire and got me in and out in less than an hour. Great service. read more

Zach went above and beyond on service. Arrived to put new tire on Tesla Model 3 and found rim to have a bend. He found a OEM Tesla wheel in shop and lent to us while we have rim repaired. Great service and quality compared to a month ago. A lot has changed at location and very noticeable in a great way. This is the quality Discount Tire I I've known since 2014. read more

Discount Tire - Mike the manger of this location. Worst professionalism I've ever encountered in my life. Do not use this location. - Tires Near Me - Carmel, Indiana

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This is my second time to have tires done at this location. They have a large selection of tires in stock but I've also had tires shipped to the store. Their pricing is on par, if not cheaper than many other places. Make an appointment as you'll definitely be in/out much faster;typically in less than hour. Waiting at the store is also nice as there are a couple fast food restaurants nearby. The employees are also very nice and helpful! read more

Special shout-out to Ethan who helped me figure out my moms tire situation. She needed a spare and he helped us create one. It was affordable and he got it to us quick! He was so kind and super helpful! We appreciate you! read more

I just have bad experience at discount tire today I buy 4 tires the guy told me yes they have the tires i like it so told him I work ten minutes away from here so tell him I'm going to call my son come to my work to pick the truck and bring back to discount tire so they can change the tires when my son get there he said at guy ask him what he can help my son told him I already paid for four tires and I just dropped off car well according to my son guy start been rude any way mi son wait for 40 minutes after 40 minutes waiting told him don't have tires I just want to suggest this place use to be my favorite place?not no more read more

Discount Tire - Tires Near Me - Carmel, Indiana

Michael the manager is a very stand up guy and has taken care of me during the challenges of my new tires.

This place is amazing. They were very busy before their opening hours (meaning they opened early and was already working on tires). I believe the gentleman that helped me was Brent (? not positive, been there 15-16 years). He was so professional and up front and even came back to me and asked if I wanted to get coverage on my tires that I had just bought in March (without coverage) prior to them pulling it into the bay. Thank goodness I did because I needed a new tire. As I sat in the lobby, I was able to witness everyone so pleasantly taking care of the customers. You can absolutely see that everyone loves their job and is there to help. You can't find customer service like this much anymore. Kudos to the management, which is where it starts. I will most definitely recommend this place to anyone that needs new tires. Thank you so much for helping me Saturday, February 22nd and getting me on my way to another appointment. read more

I purchased tires here and I waited two hours to rotate my tires cars left way before I got here and I'm still waiting. Do not recommend this place. read more

One of my snow blower tires went flat, and I called around to find a tire shop that would service it. These guys were very friendly and fixed it in about 90 seconds, and did not charge me anything. I was very impressed that they were willing to help me, I don't think they even carry snow blower tires. Would definitely give these guys the first call when the car need new tires... read more

I use Discount Tire for my tire purchases, and part of it is their commitment to the customer outside of purchases. I took my car in with a tired constantly losing air pressure. Not all tires can be easily repaired, but they repaired the tire without a charge. They also have a drive-up air lane. Pull up, and someone will come out during business hours and put air in your tires. read more

stopped by the first time today and was surprised that it was going to take a couple hours to look it up easy tire repair but as everybody's very busy in this area I'm finding it difficult to hire folks I understand. They were really cranking and professional and got it done within the time that they estimated originally read more

And their customer service is why I buy my tires from them! Had a low tire and was sure I had a nail. Nope. Just needed sensors reset. No charge. Thanks guys! Once again, the reason I deal with this place and this place only! Today I had a tire registering 24# pressure after work. It's 4:55 and I stop in to get it checked and repaired. I'm told it will be an hour and a half but they will get it done. So I call for a ride to pick me up. No big deal. At 5:20 they pull my car in to start it... hmmm. 5:30 I get a text it's ready. Woohoo. I called my ride and said sit tight I'm done! I teased the manager about " bring lied to" "you told me an hour and a half and it's been 45 minutes". Lol. Great job guys on a frigid day. No nail, can't see anything wrong with tire, no charge. Have a nice evening. Great customer service. And they smile too! read more

My favorite of all tire stores!!! The staff is always very courteous, timely and genuinely try to help you out. The pro of goin here is that they have locations everywhere so even if ur out of state u have the comfort and security of knowing you can get a flat fixed or tires aired up for free when you purchase from here. They always have great deals on tires and affordable prices in general. Again a great staff with genuine care for something that could be a hassle makes the experience awesome! Great place and I will always get tires here!!! read more

The absolute best!!! I have never seen such efficiency. I watched in amazement as every person there worked seamlessly together Professional and friendly Shout out to christian brown who took care of my tire read more

Subpar customer service for Sales. Came here to get my tire checked out as 1 of my tires was losing air way faster than other tires. The associate started to check me in, then picked up a phone call that was ringing for a while. He asked if he could pick up the call and I accepted. Then he was on the phone for over 5 minutes while I stood there, rather than him putting the call on hold and finishing my transaction before moving on to the next one. In this time, I went and sat down. After the call, the associate moved on to take the next customer. I went to him to ask if he checked me in yet. And he said yeah you are all checked in. Well, thanks for not letting me know that you had checked me in before moving onto the next customer after finishing the call. I am ready to buy all 4 new tires but I guess this locations takes getting business for granted. Customer service provided by the Service staff however, was fantastic. The Service staff spent adequate amount of time after servicing my tire to walk me through their observations and potential next steps. I appreciated the Service personnel. read more

Update to the 11/16/2023 review. Mike, from the store, contacted me to discuss my experience. He immediately promised to make things right. He ordered the replacement wheels, which were installed today. While I would have preferred to have this handled on my first contact, I'm pleased that they cared enough to call me. They listened and made things right. They have earned my business back. read more

Second time coming to this location, first I had a flat tire and barely rolled in. This time I got new tires. The customer service is great, everyone's super nice and they come and update you about every 15-20 min which I think is so nice! While I was waiting I found out this location is currently appointment only--meaning Had I rolled in with barley a tire left as I did with my first experience here hey may not have been able to help me day of. I heard they were short staffed and just overwhelmed due to the walkins--THIS IS NOT Permanent they said but wanted to share so others can call ahead before coming here for quick help. Totally not their fault and they're super speedy and friendly. I had called and set up an appointment for my tire installation and seemed like they had appointments next day so if you needed a tire fix I'd just call and you'd probably get in at their first available appointment. Once they get more staff I'm assuming they'll go back to taking walk-ins. But the store is very nice and clean--seating is all social distanced which is nice. Just wanted to share this tidbit since I've seen like 3 people come in for tire help and the staff doing their best to accommodate even tho they just started appointments only. All in all a good experience. read more

Very bad customer service. They always talk to me like I'm an asshole. Just not very friendly at all.