I enjoyed my pedicure at Venus Nail Lounge…read more I forget which one I got; but it was one of the upgraded ones with scrubs and lotions that smell so good lol My nail tech was very sweet, and gentle. She did a good job. I was happy with the service. The salon is adorable inside and very clean. Prices were average for nails. I would comeback to this nail salon.

This was my first time going to Venus Nail Shop on Memorial Day, and I honestly thought I had found…read moremy new nail salon since I live in Canyon Hills. Everyone was nice, and my nails didn't come out bad, but I was very disappointed with the pricing and overall value. I went in for a fill and a gel pedicure with glitter on both my toes and nails. I asked for a soft ombré look, and while I didn't mind how he did it, I do mind being charged $15 for a "design" when all that was done was simple glitter polish halfway up my nails. No special ombré technique or tools were used -- he literally just polished halfway up the nail. What really upset me were all the extra charges. I was charged for long nails even though I only got a fill and barely needed one. I honestly don't understand how there's a long nail charge when the work is only being done near the cuticle area. To make matters worse, it has been exactly one week and one of my nails has already broken. I ended up paying $99 total for a fill and pedicure. Meanwhile, I recently paid $108 at another salon in Lake Elsinore for a full set and pedicure, and that included an actual design on all 10 nails. The pricing here honestly just did not make sense for the amount of work done. I usually tip well and really wanted to love this place, but unfortunately I will not be returning.

The service is amazing! Me and the ladies were chatting it up the whole time, so nice. Shoutout Kim…read moreand Vivian my girls! 10/10 experience.

Family owned business, they offer luxury services, and attend to your needs. Went for a removal and…read morethey were able to get everything off + cut cuticles. Vibe was new, modern, and clutter free. A little bit on the pricier end, but who doesn't love to treat themselves to a luxury day!

Great service, attentive and friendly. Been coming here since they opened up. Always leave happy…read more Make appointment because they are busy on weekends. Joe is the best!

This is a great nail salon! I like to do chrome, and I have gone all over the place. The chrome…read morethey use here last better than the average. Thanh is my nail tech and she is excellent doing thin dip application. They even called me last time I came in to let me know they were running late, so that I wouldn't be in the salon waiting, which I appreciated! The girl at the front is very attentive and professional as well.

I'm so glad I found this place! The owner owns 3 suites. Envious nail bar, the next spot (I forgot…read morethe name) does facials, waxing and massages and the indoor playground so you can get your services done while your kids play. My daughter and I got pedicures and she got a manicure. They have complimentary drinks and great customer service. The only thing I'd wish is for them to have a kids chair because my daughter had a hard time reaching the foot spa in an adult chair. This is my new favorite place I would highly recommend them! The prices are great too!

I was referred by a friend who goes to get her pedicures done there. Upon arriving I loved the…read morecleanliness , vibe/music, bar set up but it ended there. As I waited to be seem, I posted a story on ig and immediately got negative responses regarding the quality of their work. My appt started. Vee was my tech. I told her, "I don't like long and skinny, I like wide at the bottom and pointed on top". I also mentioned, I don't want thick bulky 1st picture was the shape I wanted and the 2nd was the style/color. I thought this was going to be straightforward and achievable. Right away I was informed I had to get a new full set if I wanted to do ombré'. I agreed even though I only needed a fill. She began the 1st set. They were thin, skinny, and narrow. She had to take them off and start all over. Second set wasn't much of a difference. I showed her the 1st picture again. She couldn't file the shape. Christy the manager had to come and take over. I was trying to make small talk with Christy, but it was apparent that she was bothered as she ignored me. She was rushing and was rough. Meanwhile, her client patiently waited and was friendly. Christy got closer than Vee, but the encounter was uncomfortable Christy asked if I liked them and I responded replied "it's better". I told her I liked her clients shape. Some of my nails came out close to what I wanted .The 3rd picture is what I ended up with. As I paid, the receptionist Candace who approachable and welcoming asked if I liked them and I said I wasn't happy but they tried. I was honest and thought they would make it right being it was my 1st visit. I responded to everyone asking how they did. I was advised to call and talk to Christy. They saw what I saw. I called back today and Christy declined to fix them. She said I told her I loved them. I never said I loved them. Anyone who knows me know I am honest about what I like. Color was off, nails are different shapes and sizes, and the professionalism/quality was not there. I really wanted to support a business in Lake Elsinore, but this is not the place. UPDATE: RESPONSE TO OWNER I called you prior to posting a review. I gave you the opportunity to hear my concerns. You said you would not make any changes to my nails. I had to pay another salon to get them fixed after asking you if you could fix them. Not the way to treat a new local customer.

I scheduled an appointment at a nail salon nearly a month in advance. When I reached out to confirm…read morethe appointment, the owner did not respond to my message. Unfortunately, this lack of communication and follow-through reflects poor customer service. Also she advertised a discount that is not true.

She's just a horrible business owner. I made an appt with her on Sat. She stated that she had only…read more5 pm. on that following Monday. I stated that was fine. We were communicating through Yelp. I last text was 5 pm, and it was fine. She never texted back. She stated that she had an emergency. I get to her apartments and ask if the parking was open? She then rudely said that she requested a deposit. I then advised that there was no problem. I could send the deposit now. She then stated what made me think that I had an appointment and it wasn't confirmed. Yelp was tripping, so I couldn't send my response back. My thing is that she didn't respond or say anything, even on Sunday She is saying all this Monday before my appt. I gave her my tele# number. You, as a business owner, are your job to reach out, and you try to build your clientele. Just HORRIBLE! never again, and I will tell whoever I can. When was I rude to you? I didn't expect anything. After you said what you said. I didn't bother you. I just left, so I simply don't know what you're speaking in reference to. You can refuse service. I just asked how it was my fault? I didn't make a fuss about it. I'm not rude nor a nasty person. I just stated that you could've done more because you are the one that stopped texting. Also, it's not my fault that you have multiple messages. Now you have a blessed day.

I loveeee this nail shop! Everyone here does an amazing job, and it's always a great experience…read morefrom start to finish. This is hands down my go-to spot. My favorite nail tech is Brian -- he always satisfies my designs and gets my nail shape exactly how I want it every single time. He really listens and never disappoints. If Brian happens to be busy, I can easily go to Julie or the owner, and I'm still 100% happy with the results That's how consistent and talented the whole team is. Highly recommend this place if you want quality work and great service!

Amazing work at a reasonable price. Very professional,…read moreclean and friendly environment. Been coming here since day one .

Great experience today on a last minute nail appointment. They were very accommodating and I had no…read morewait time. The staff is very friendly and the nail salon is very clean. I will definitely be coming back here!

I went in asked for a full acrylic set she told be gel x was better and said we should do that. I…read moreasked her what the price difference was she said 5 dollars after looking at their price sheet she lied it was 15 dollars difference for both my daughter and I. Told her I would like coffin so she glues on three inch long coffin. I said that is way too long for me. She trims them short and uneven . I have had acrylic nails for years and this was the worst experience I have ever had. A giant waste of money $130 dollars for two uneven nail sets . I have never left a bad review. Don't get your nails here it was a horrible job with no regard to what I was asking for.

Ask for V she's cool and Katie gives a mean massage would definitely recommend. Very cleanread more

Terrible don't come here!! I had went in for a fill for gel x and the guy that did my nails said…read morethat they couldn't do fills for gel x nails which i've never heard before but ok, and then i should him the picture of the nails i wanted and he said yeah i can do that, so he takes off my nails and puts on a new set and then proceeds to literally CUT me like 2 different times and then he does the base color and it's literally a pink color it looked genuinely horrendous and said that he doesn't have the nude color because that's only for "acrylic nails" obviously it looked like shit so i told him to change the color to white nicely and he seemed to get super upset and proceeded to cut me 2 more times while filing fingers. the nails turned out okay but it was not what i wanted so i'm very upset and disappointed also the price was crazy for something so simple, just seemed super rushed and unprofessional and the shaping was also not good every hand looks different. don't recommend