Service was very very slow Ordered two drinks and two…read moresausage egg McMuffins. Waited 25 minutes along with four other vehicles. I expect more from McDonalds fast food.

We ran through the drive-thru since we are driving through town back to Dallas. We were greeted…read morewith "we only take cash" which thankfully I had on me. As we order, the person on the speaker was adding items and taking them off, this happened numerous times. After several times of repeating our order correcting the mistakes we finally gave up. We got to the window and after getting the receipt, I noticed that on the McDouble meal (same meal I have ordered hundreds of times) there was a listed beverage surcharge and the meal was $.50 more than in Dallas. I also couldn't figure out how we spent $20 on so little food until we started receiving our order and realized my husband ordered a small but was charged for medium drink and fries(another surcharge snuck in). Scammy behavior! We finally get our food and started for Dallas again only to realize as we left that area we were given someone else's burger and mine was made incorrectly. It would appear that since they are the only fast food in the area besides BK, they have been allowed to get away with this behavior. Thank goodness we don't live here! McDonald's should look into this franchisee

Our dinner was actually good. The meatloaf was great and…read morethe chicken breast was really good. I'm so happy as all was genuinely good. The salads came with the meals which I would rather it come out before the meals. But the cooks were hopping, so the food came out fast and hot! It was just a technical issue! lol The waitress was sweet. She was a great server, Very helpful! Very polite and kind. The manager was absolutely amazing!!!! As was the front cashier! Great team work and it shows!!! That's was the best chicken breast and greens, I have had in a long time. Saturday and Sunday expect a wait as they are busy until 2:00. yet during the week they're not so busy. We had a good time. I always like the ambience. It's warm, & cozy. not too bright.. OK, well take care this week- eat well and for goodness sakes, Be Happy!

Great place to have a wholesome meal . I've never been disappointed. The food is amazing. The…read moreservice can't be matched. Brandy the manager on duty was so helpful. Stormy the cashier was great as well . I was pleased with the service!

Ordered Chicken Nugget Meal! First time I went here the chicken nuggets were freshly fried home…read morecooked from scratch! This time Nugget Meal was disappointing definitely not fresh the fries were good but not hot and a canned Coke entire $ over $ 14.00 8 nuggets fries and canned Coke!! Overpriced in my opinion

Food was delicious!! The service was prompt and courteous!! And it feels so fun inside, I try to go…read morein every chance I get!! The glizzys are on point, and them cheese curds are SO GOOD!!!

Stopped twice coming through Alexandria. We were very pleased on quality and variety of platters!read more

Burgers and onion rings were good! Service is great and always nice people in there. Didn't wait…read moretoo long after ordering before our food came out hot and right to the table. Not as good as I remember but a solid choice for a home style burger.

Anna took my order and provided me amazing service truly a great and friendly employee!read more

I have only ordered at that location three or four times and ordered simply 2 regular sandwiches,…read more"hot" fries and a large lemonade. I then went to my car and sat and ate my grub without any problems. I have just read a whole lot of one-star reviews with the same issues of wrong orders, bad attitudes and a management who don't seem to have the will or leadership skills to address the issues. I wonder if Corporate has been contacted. It seems Corporate should pay this location a visit "unannounced" to assess the Alexandria store.

It is just chicken but that's ok. I like the way they have someone outside to help you. Friendly…read moreservice and easy in and out.

The food was what you aspect at this chain restaurant, the service and ambiance was what you would…read moreexpect at a fast food restaurant

After church on Sunday, my family and I were looking for lunch but wanted to avoid the usual fried…read morechicken or BBQ that tastes like lighter fluid. We decided to try Roly Poly, and it was a fantastic change of pace. From the moment we walked in, we were greeted with a professional ordering experience and genuinely pleasant conversation from the owners, which made us feel welcome right away. The environment was open and inviting, The food came out hot and fresh, and the potato salad paired perfectly with their wraps. We'll definitely be coming back again soon!

They do everything so consistently. I called in an order and she couldn't have been nicer. Walked…read morein and the same couple of ladies that have been there for years were there. I was asked if I wanted a half and i probably should have because the whole was a lot! I got the chicken cashew basil wrap and it was fantastic. It was right at lunch time but it did not take long. Even the granola at the checkout counter still.

We order there often because we have an Awesome Autistic Son who loves his plain burger. Ms Kenya…read moreknows us now and had it prepared and bagged when we got there tonight. When I returned home he said, wow mom she gave me an awesome bag (just a large carry out bag). He looked inside and said she even gave me a cup carrier. She is an awesome Burger King worker, he said. No wonder why she was hired. I love it. Thank you Ms Kenya and crew for making his night!

I am a truck driver and got there 45 minutes before closing and placed a mobile order, walked to…read morethe door which was locked and the guy starts yelling "we are closed" and "I've already turned everything off" and I told him I've already paid and he just shrugs and said "I don't care what do you want me to do about it" maybe you shouldn't close 45 minutes before your supposed to. Also treat customers with more respect. More things were said that I won't mention but the employee was lucky that I decided to let things go instead of waiting for the end of his shift if you know what I mean. This employee or manager or whoever it was working this night should be fired and never work another customer service type job again.