Difficult situation with AC technician - I left work when I got a call from my wife in tears because of how a tech treated her. It looks like a guy with the same name has another 1 star review from a few months ago. I got home and saw the van down the road and asked them about the situation. Two guys in the van with the AC blasting wouldn't step outside to talk me. So I am standing outside in the heat getting information about the situation. I ask if he even looked at the outside unit for his service call and he wouldn't answer it. I ask him multiple times to just answer the yes or no question and he still didn't answer it. Guy says he left since my wife told him she didn't feel comfortable with them in the house. I said do you know why she felt this way. He said it was because of what he said. I'm understanding and could quickly figure out it wasn't what he said but how he said it so I asked him do you think it was how you said it. He goes on to say "I'm going to talk to you man to man" which I immediately responded with, "No - You should talk to me professional to professional" and "you should have talked to my wife as a professional." He then proceeds to say "Oh, you are one of those people." Then asks me if I am a man. I said let's just use this as a training moment and he then proceeded to roll the window up because the conversation wasn't going his way. I wasn't even going to leave a review. I don't care about the $49 service fee, I don't expect to change him, I won't loose any sleep over the situation, and I will be there for my wife to process the grossly condescending conversation. What I would hate to happen is for this person to affect anyone else's day. I wouldn't want him in anyones house or speaking to any lady that I even slightly care about until they change their approach and attitude toward others. I called the phone number to the company and a person from Florida answered the phone and said that she spoke to the dispatch lady who left a message for the quality control person to give me a call since they are at lunch. I confirmed my number and haven't received a call back. Once more I will chalk this up to a training/learning situation for their team and am including a warning for all the women out there - good luck. read more

We called them to come out originally because our toilet backed up into the tub! They came out and said the only thing to fix it is the Hydrojet. That cost $3053, if you purchase the maintenance program we will put a camera in the line for free and the cost will be $2593. All together with maintenance program $2893. I explained that our airflow was not working on one side of our mobile home, he said oh we have HVAC technicians. I will reach out to them for you. Robert comes and at first was concerned about getting dirty going under the house so he tried getting somebody to bring him clothes, then that didn't work so he says ok I'm about to get dirty, he didn't even crawl under the crawl space. He was out in seconds and said oh yeah I see it now and I understand the problem, we can fix that and it'll be $900 but because you purchased the maintenance program I'll take $45 off. So different guys come out and replace a section of ducting, they left and I had the same problem. Called them they didn't return my call and I had to call them again and then finally a kid comes to the house, Adam, he tells me we need a new unit all together. It's old and it's dirty and so on and so on, $$18-20 thousand dollars! I said absolutely not. We had an HVAC technician come to the house that has over 49 years experience tell us our unit was fine we just needed new crossover ductwork done and it is not a big deal to do, he couldn't do it because he had a bad back but just find a handyman even, because it's an easy job. Well when I told them that oh no your unit needs to be replaced and we can't help you, and we don't do the ductwork you need done. Excuse me! You supposedly have licensed HVAC techs and you can't do ductwork? LISTEN TO ME.... DO NOT CALL YES! FOR ANYTHING! ALL THEY DO IS TRY TO SELL YOU THE MOST EXPENSIVE PRODUCTS AND IF YOU SAY NO THEY TELL YOU THEY CANT HELP YOU. STAY AWAY FROM YES!!!!! read more

Do your own research and avoid this company as much as you can, unless you are ready to pay an overcharged service! They do not consider whether you are a senior living with limited fixed income, the main focus is charging you highest price whenever you have not done your own due diligent! We were hiring them for heater problems in Las Vegas, Nevada. We have to call them several times, after first installation. read more

Went to Lowe's and this is who they use. they quoted us $4850 to replace a water heater! We told them to leave and had it replaced that day by another plumber for $1500.00 read more

I can see why they have only 2 stars !!!! DO NOT USE THIS COMPANY EVER. The only thing good about them is their advertising. To start with they gave us a 2 hour window between 12 and 2 and eventually showed up a few minutes before 5PM. The person identified himself as Jose was rude, arrogant, obnoxious and snotty. When he finished his 10 minute inspection he spent 15 minutes writing up an invoice and then said he would not be doing the work. That after waiting 5 hours for a actual plumber. This place is all car salesman and hype. We can spend our money anywhere and will !!!!! Once again be warned; don't let them in your house or near your air conditioning unit because they are nothing but cons with an attitude !!! read more

DO NOT use this Company. I've used them before and their prices are ridiculous and borderline criminal. They quoted a bill of almost $320 to swap out a simple external hose bib! ($10 part at the most). When I declined to be ripped off, they tried to charge me $49 for the "visit". The visit wasn't even by the plumber but just an employee giving a quote. Wow. read more

YES was recommmended by a neighbor (who must not worry about price!). We needed a new AC and YES came out and replaced it over $13,000 (!!!). We found that we could have gotten one so much cheaper. Also, they replaced our Anode rod in the water heater for $350 (!!!)--they only cost about $30--even thou they did the work, they charge way too much money. They charge WAY TOO MUCH for all their services. We used them because they were recommended but we have to stop this or we will run out of money! -- We check other companies with good reviews and they could have done a good job for a MUCH lower price. Well, so far, things are working but we are spending way too much of our hard earned money. -- Even though they do the work and pay for gas to come out, they "price gouge". read more

Went with Yes! because it was recommended by Lowes to replace our complete HVAC system. The no-pressure sales gentleman came out and assessed our needs and answered all our questions. The installation was not as cut and dried as it should have been. The heater/blower was original to the house and the cabinet housing had to be re-modeled to make the new equipment fit. Hat's off to Zach, Miguel and Fernando for doing an excellent job! It took over 6 hours and during that time they were professional, polite, knew their job and definitely customer oriented. My wife and I are very happy with our new system. Thank you! read more

I can't convince my 88 year old mother to stop using this company for her HVAC maintenance. I've made complaints in the past about their excessive recommendation for expensive repairs that are not needed. This time, they told her she needs the ducting in her entire house replaced for over $9k! Ridiculous. The fact that they continuously try to take advantage of seniors is disgusting. Do not use this company!!! read more

Went to Lowe's to price out a tankless water heater and request an estimate to convert our 12 year old water heater. Had I known which company contracted with Lowe's, I never would have set up an estimate appointment. Yes showed up and I was immediately skeptical as I have had this company at my home in the past. In my past experiences, they claimed my home needed work and gave estimates in the thousands of dollars. Upon getting a second opinion on two different occasions, I only needed minor repairs for a fraction of the cost. When the Yes guy looks at my water heater, he says "I see the problem. It's your water softener." I said, "what problem? The water heater isn't broke. I am just interested in an estimate to convert to a tankless system." I told the contractor about my past experience which he said "duly noted". He then gave me an estimate of $8000. I replied "no thanks" and sent him on his way. I did get a second estimate from another independent water heater company. Their estimate started at $5500. I decided it wasn't cost effective to make the change and am replacing my old water heater before I need an emergency replacement. The new water heater installed is very reasonable and much less than Yes. I know this because on one of those previous occasions, Yes wanted to replace my water heater which was 9 years old at the time. I pulled the written estimate from my files that they gave me 3 years ago. Their estimate at that time was $650 more than my cost to replace it now from this other independent company. Thankfully, I am a cautious consumer. By going with a second opinion, I have saved myself thousands of dollars in over priced work and unnecessary repairs. Consumers beware. By the way, when Yes told me I needed a new water heater and other repairs, they were at my home as part of a service contract and not because of a problem with my plumbing. When I had another company check it, they reported the heater was fine. Hence, here I am 3 years later and still no problems. read more

Lost all water to kitchen sink. Yes representative analyzed problem and decided it was not a faucet or plumbing issue but caused by under sink filtration system. Did not charge for visit. Turned out filtration system worked fine and I did need a new faucet. Had it replaced and everything worked fine. read more

" BEWARE Of THIS COMPANY " I Called Yes Air Conditioning & Pluming As My Air Conditioning Unit Would Only Run For A Few Minutes Then Turn Off. Yes Arrived At My Home As I Spoke With Service Tech ( Joe ). After Running A Few Tests On My AC Unit Joe Insisted The My Compressor Was Failing. Joe Advised My Compressor Was Covered Under Warranty But... The Labor And New Refrigerant ( R410 A ) Would Cost Me $ 4,458 Dollars. Joe Advised At That Price I May Want To Consider Getting A Completely New Air Conditioning Unit At The Sum Of $ 15,000. Long Story Short I Contacted Another AC Company ( So Cool ) Who Came Out And Fixed The Condenser Fan Motor To A Sum Of $ 462.00. Good Thing My Wife & I Didn't Listen To Service Tech Joe As He Completely Misdiagnosed The Problem With The Unit. At This Time My AC Unit Is Operating Fine. In Short Save You Time & Money Avoid Calling Yes They Are A Hugh " No " read more

I used this company for AC/Heat tune up through homedepot. Don't use this company as they would not only find anything during tune up, but also will rip you by charge three times more than the market price. Don't do it! read more

Late for appointment. Then told us their supplier already closed would have to come back next day. Charged us twice for service call. Installed new toilet said it would take an hour maybe an hour and a half. It took 6 hours plus. Charged us $1750 for a $200 home depot toilet. The only good thing was the plumber was nice, not his fault he works for the worst company ever. DO NOT USE THEM! I had to give at least one star, I would give negative a million of I could! read more

I called to have a water softener installed. I already purchased the water softener and just needed installation. The person in the office told me that a technician needs to come out to give me an estimate, and that it would be $49 for this estimate. When the technician got out there, he said the price is in a book that they carry around. He walked into my garage, opened the book and wrote down the estimate! He didn't even look at anything! I was charged $49 for someone to read a number in a book. Total rip off! Say "no" to Yes! Air Conditioning and Plumbing. read more

Live on social security? Can't afford the repair? No problem! We will take finance your repair with no concern of your well being. Sincerely, Kurt R. Plumbing operation manager. read more

I have been using Yes Air Conditioning for the last couple of years. They called me for my annual inspection. While on the phone I told them that I need the pipes looked at under the kitchen sink. They sent over two guys that in less then 5 minutes quoted $450.00 for a simple job. They had an attitude like they could care less if they had my business or not. I was really mad so I cancelled my air conditioner work with them. read more

YES - Under kitchen sink White pipes needed to be replaced. - Plumbing Near Me - Las Vegas, Nevada

Referred thru Lowes and will follow up with my feedback. Yes! Air Conditioning called me at 10:30am to schedule an appt to look at my AC. The guy I spoke to said someone was on their way. It's now 12:30pm and nobody is here. So I called the same number back and they had no record of my appointment and the woman I spoke to said that without that, there's nobody dispatched to my home. She only showed my contact info. But that was it. Super disappointed. I moved 2 meetings to accommodate a visit today. In comparison, when I made an appointment with the company that Costco uses (Sierra), they showed up when they said they would. Now I see why Yes! only has 2 stars with 500 reviews. Makes sense. read more

Tried to sell me a VERY BIG job I did not need. Accepted their offer to have my 2 AC units and 2 furnaces inspected for a little over $200. After about an hour, I was informed by the technician (or salesman) that ALL 4 of my units (in a house less than 5 years old) needed to be replaced for various "serious" reasons. Was handed a quote for over $31K, but was offered a small discount if I could make a decision on the spot. Needless to say, I got a second opinion. Another more reputable company came for no charge to offer a second opinion - verdict was NO replacement and NO repairs were needed! After contacting Yes and being required to supply them some documentation, I eventually got my inspection fee refunded, but no follow-up as to what happened to the guy who tried to sell me a job I did not need. Because of their questionable "inspection" and poor customer service, Yes lost a very long time customer. BEWARE of any quotes for big jobs that you might not need. ALWAYS get a second opinion. read more

In my experience with this company all they are going to do is sell you a brand new air conditioner or expensive parts. In the off season they will tell you that your heating unit is broken and needs expensive repairs but parts are several weeks out. Oh, but they have an option for you, it just so happens that they have a great unit at the shop that someone's financing didn't come through for. They can sell it to you for a great price . Yeah, they gave me that pitch 14 years ago and I fell for it but then they tried it again this year. When Iasked them to leave they just kept pressing me to buy a new unit. I had to loudly tell them to leave twice. Oh,then they put my unit back together and miraculously it began working and still does. Just say NO! to these crooks. read more

No show on Sunday. They called and said half their crew was out. Scheduled for the following day. No show. They didn't even bother to call. I called to check where they were and said their guy wouldn't be able to make it. I'd give negative starts if I could. read more

Saved the day again. Had a potty emergency last night. They were here around 8 and finished in way less than an hour. And now we're all relieved. I had a bag of candy and sent it with the repairman to give to his kids! So really they fixed 2 issues the toilet and keeping me from getting diabetes lol. Good choice great guarantees on work. read more

Extremely worried about this... our repairman just arrived... ; his name is Brian, yes it's Saturday night... yes our AC went out. The house is hot... the dogs are hot, we are hot. Need to get the house cooled off. I just saw these reviews now. Im extremely worried that we will be ripped off!! I am so upset that I didn't look on yelp first. I will be back soon to give an update. Update: Brian fixed the unit.. needed a new part, needed a run capacitor , fixed it in less than 15 minutes, house is already cooling and the unit is working! This was great service. We are very happy! We gave Brian a nice tip and Halloween candy. All is good. Thank you! read more

I bought a mini split system from Home Depot and contacted them about having it installed on my garage. They use Yes! Air as their recommended installer. I scheduled an appointment and the guy came out the next day. I met him at the house and we went over the job. He had to call two different people to explain the job to them because obviously he didn't know what he was looking at to quote. He says I am gonna take all your info and will get you a quote in a couple hours. He leaves.... Later that afternoon I get a call back stating that the install would be 5100 dollars and the electricians portion would be 5-1200 dollars. On top of the 5100 because they use different electricians for jobs and their price varies???So a little north of 7 thousand dollars to install a mini split system. He also said that if they supplied the unit direct I was looking at 9-10 grand. I paid a little under 1000 dollars for the unit from Home Depot. Lol.This just doesn't sound right. I gave him my email and requested he send me a formal quote so I could look at it in writing and received nothing. read more

YES - Mini split system from Home Depot - Plumbing Near Me - Las Vegas, Nevada

If you want to get a sales man/plumber you got it:they wanted -$2800 for a water heater:rip off/the tech said he was on commission needed money-And he was quitting because he was tired of ripping people off-only getting 24 percent read more

Call for "free estimate" came out and says we need to run a camera first. I say ok and he writes me a bill for $329 to run the camera so he can give me an estimate!! read more

We just kicked this company out of our house for the second and last time. The first time they quoted a $2000 fix for a shower valve after they blew debris down the lines while installing a new hot water heater. Another company fixed the issue by replacing a cartridge for $200. This morning we had the techs come out to fulfill our service contract. They started by telling us the hot water heater, which they installed, was installed incorrectly and would need to be redone at an additional cost or the maintenance could possibly do more damage than good. How is a consumer supposed to feel anything but scammed with these business practices? We will never use this company again. Buyer beware! read more

Update... so This place Yes cold calls me and asks "do you need any AC service.. bla bla" I told her a 20 sec version of what happened when your Yes man was here and she kinda half assed apologized for the tech that came out and did nothing and then she laughed! WTF? LoL I just hung up, fuck these people! read more

Wow! I'm shocked that this company only has two stars. I'm sure there are bad seeds in every company however the gentleman that came to fix the water heater was extremely pleasant and got the job done! Our renters called about the water heater leaking and YES! was able to come out the same day and repair it on the spot. I'm very grateful for them and their great customer service. I will definitely be using them in the future. read more

Overpriced 45 minutes late do not use this company. Their prices are off the charts. There are so many many other companies out there you could use do not call them. read more

Great service from start to finish. Requested info on wireless thermostat through home advisor. This company called right away & offered free estimate (to see whether they would need to go on the roof. What our wiring situation was , etc.). We are very pleased with the service. They were on time & kept their word at every step. Arrived with mask & gloves. Knew a lot about which equipment would & wouldn't work with our age of furnace (1991 ;-) Robert M was our service person and we received out initial info from Brian, I think. Both obviously competent & very helpful. I may have saved a little money going with previous bid, but these folks pointed out a compatibility issue and I fact checked that & they were correct. These guys are worth the investment. read more

Yes was authorized by Lowes. I had looked into waterheaters before calling Lowes. We needed one now, since ours sprung a leak and we now had no hot water and a big mess. We cleaned up the mess and had an appt the next morning. Yes was responsive. Called within 30 mins of my call to Lowes. The installer showed up on time. I was concerned that I couldn't get a quote until they showed up. We were on a morning flight out of town before their appt. My adult son was going to handle this for us. When we landed at our destination, I calles my son to see how the install was going. I was stunned to find out that the quote was over $4000. As I mentioned, I had checked out prices before calling Lowes. Waterheaters were $800-$1200. How could it possibly be $4000? It was too late to do anything now so we have a $4000 bill to go home to, not a fun way to start a vacation. These folks are ripping you off! read more

I honestly can see why this company's ratings are so poor. I called and scheduled a apt. Of course 2 hours late. But I paid 200 dollars for a guy who said I need a new toilet and couldn't unclog my toilet it. Absolutely ridiculous. I had another guy come out fix it right away. And said u don't need a new toilet. This company and all these big plumbing company's are a joke anymore. read more

We scheduled an appointment with yes plumbing, they called right before the scheduled appointment to reschedule for the following day, they called the following day to say they'd be there within the hour and never showed up. If this is how they handle trying to secure your work, imagine once they have your money. I wouldn't recommend. read more

MY BADDDDD!!! Worst company to hire, First RED flag .... ITS A COMMERCIAL Company and I hired them to do electrical work , not specialist. They couldn't give you a quote right off the bat.... 2nd red flag. The Idiot they sent out said he had 35 years experience..... probably at ripping people off. so if you feel the need to get ripped off, by all means hire them. Just to put the icing on top of the cake, they have no idea what COUSTOMER SERVICE MEANS. read more

Not knowing better I contacted yes air as my air was not as cool as normal. ( they have radio ads all the time). They wanted 89 to come out but matched another company for 49. When yes repairman arrived. He stated there was a a restriction somewhere. I was informed my coolant line was frozen and it would cost 1500 to repair ( drain coolant, clean and refill line). I was also told it would have to wait to be fixed ( 110 degree days), I was told my condenser was leaking oil and almost shot (700 bucks). I had my doubts. I spoke to a friend who told me to run the fan and unfreeze the line. It worked to and is free ( temporary fix). I then had another company come out who fixed the issue and for under 200 bucks and stated there was no need to drain the line and there was no obstructions in the line. The other company stated there was also no signs of condenser leaking and suggested a follow up later to make sure line was holding pressure and not leaking vs system not getting proper air from air filters and or blower had a issue. ( not sure if I have a leak or if yes let coolant out causing a low coolant reading). I would look around before calling yes. I will never call them again based off my only experience calling for ac service in 10 years. Seemed very over the top expensive. Since yes air posted they cared. I reached out to them as personally the money I spent to have them out to possible get scammed after now 2 hvac companies have been to the house and informed me that everything yes told me was not needed and 100 percent out to get cash. Spoke to there corporate and local office. Don't be fooled by there response. They do not care, did not really want to hear the story of what happen and certainly don't seem to want to issue a refund for there horrible service. They also did the phone call check box and say we'll call you back but never do now at this point. If I could give a negative review I would. Horrible business practice. Seems very slimy and out to do not needed jobs. I would stay away read more

We called Yes to come and trouble shoot our water heater because the gas company had done an inspection and said that there may be a gas leak. The repairman from Yes inspected our unit and told us he couldn't find a gas leak, but we needed a new water heater. I was suspicious and wondered if he was just trying to sell us a new water heater, so I admit, I was a bit disrespectful. The young man explained to us that our tank had been purchased in 2009 and was provably getting old since these tanks usually last about 10 years. Finally, we agreed to get a new water heater and prevent a true emergency down the road. Luis, was most helpful and he took the time to explain all that was included in the purchase of a new water heater. He took about an hour to replace our water heater which comes with a 10 year warranty! We are so pleased with Yes Air Conditioning & Plumbing, we highly recommend them! read more

Went to buy a Tankless Water Heater at Lowes, $1210. Lowes sent out Yes Plumbing and the Salesman said we don't install that model from Lowes but we can install our model for $6700. Are you kidding me!!! They stated they don't honor the 15 year warranty from the manufacture. They are a sinister Clip joint DONT USE YES for anything! Your bank account will be sorry! read more

I called Yes! about one of my downstairs HVAC units not working. He checked out the unit and said I needed a new one to the tune of over $14,000, but that he could patch it up for about $4,100. I decided to think it over and called another company. They came within the hour and did not tell them about the previous estimate from Yes! After a few minutes of looking at the unit he said that the capacitor had gone out and that he had one on the truck. Fifteen minutes and $250 later it was blowing ice cold air again. ALWAYS get a second opinion. read more

Overpriced corporate. Pushy sales. Standard quality. Called for a maintenance. Had low capacitor they recommended unit replacement. Unit is 5 year old unit still under warranty read more