Oh it started out ok and as time went on they wanted me to pay way to much for the car I was…read morelooking at. To many hidden things I would not recommend , my excitement turned to frustration

As a person rebuilding their credit, i was very appreciative of them giving me a chance my vehicle…read moreis very nice 2010 fusion sport and runs very well!. They were respectful and polite will definitely reference.

This was by far the easiest and best experience I've had purchasing a vehicle. Paul the…read moresalesperson is fantastic! He was not at all pushy and it took very little time - our whole transaction probably took about 15 minutes, not including the test drive. He knows what he is doing and is very laid back but very professional. Tommy Neutz, the owner, is also spectacular. We talked for quite some time about the business and why they do things the way they do - no pressure, quality used vehicles, and they stand behind them. I actually spoke with Tommy and Paul for way longer than it took to do the paperwork. I totaled my previous vehicle and found an Odyssey at Neutz Brothers. The vehicle was very clean but they said they did not have an opportunity to clean the carpet and floor mats. Since I needed the vehicle immediately, I asked to bring it back the next week (I actually couldn't get it done until the following week - my issue, not theirs). I dropped off the vehicle on Monday and when I went to get it on Tuesday evening, the guy who did the work was there and explained that the floor mats did not get as clean as he wanted so he wanted to keep them a couple more days to get them right. Wow - the company culture is so strong that the detailer is empowered to make the customer happy and is proud of where he works and what he does. Incredible. I wish I got his name to give him a proper thank you here but I do appreciate his efforts! I bought the vehicle on the 2nd. It had an out-of-state title so it needed a Sheriff's inspection (they took care of this when I dropped off the Odyssey for the cleanup). On the 19th, they had my tag. In Kentucky, the dealer has 60 days to get the tag (it used to be 30 but the big dealers lobbied for the extra time). Neutz Brothers had my tag in 17 days with a Sheriff's inspection in there, too. WOW!! I highly recommend Neutz Brothers. If you are in the market for a used vehicle, this is the first place you should go - and will likely be the last. I am a customer for life!!

This was a Honest car dealer and those are hard to find too bad they closed down after all of these…read moreyears

Bought a car from here, the sales and service side were awesome. Took car for test drive and came…read moreback the service engine light came on. I told them they immediately took it in and scanned codes found the problem. I brought car back up the Monday after buying and they installed new 02 sensors with no question it's been 3 months and 6,000 miles now and still no problems. They did more than they need to for a used car dealership. Normally places like this won't go the extra mile to make sure your in a safe and reliable vehicle

We purchased a 2016 Jeep Grand Cherokee. Staff seemed okay, facilities were nice. Jeep ran great…read moreand looked like it was going worth what we paid for it. We were told it had a brand new Oil Cooler and Spark Plugs installed as that oiler cooler always goes bad in this model so they replaced it with the new aluminum one to prevent problems for the next owner. Less than 48 hours of owning it, the heat stops working. Less than a week of owning it the check engine light comes on with a misfire in cylinder 4. We took it to a shop, $1300 later we had a new oil cooler installed. The repair shop gave us the oiler cooler that they removed. It was the original plastic oil cooler that came with the engine. The spark plugs were not replaced either. This dealer lied to our face when we bought it. After that repair it fixed the misfire on cylinder 4 but the heat still doesn't work so now we have to spend a couple more thousand dollars to get the heater core replaced because "someone" filled the system with radiator stop leak. This was my 19 year old son buying what he thought was going to be his first reliable vehicle for his new chapter of life and getting on his adult feet. My son saved up every penny and paid $12000 cash for this car just to end up with a lemon and lies. Buyer beware!!!

no hassel, no pressure, just kind and caring service. best buying experience i have ever had…read more!!!!!!! ken exemplifiies what every dealership should be... i would highly reconmend anyone loking for a used vehicle to buy from ken. butch raymer a most satisfied customer

These people really know what to do and how to help you. The service is amazing. I bought a 4Runner…read morefrom Kenny and he's was amazing. They were very informative and told me everything about the car I needed to know. I bought this car as someone from out of state and he picked me up from the airport to bring me to the dealership. Drove it back to Indiana with no issues. Super helpful and honest people. And they even helped me out immensely with getting the title services done in Indiana

So I bought my SUV from them. They have been great on their service and such. They have a service…read morethat comes out to you which is very handy when you have a crazy schedule. Their staff is very friendly and will address needs as needed. I am very happy with these folks.

Frank was an AMAZING salesman. I originally saw the car posted online and he answered all of my…read morequestions and concerns before buying. The process was super quick but didn't feel rushed. Days after the sale he still remained great communication. He even went out of his way to screw on my license plate and show me how to operate the tire kit in the trunk. He gave me great pointers on how to maintain my new SUV. I was treated with honesty and respect as if I were his sister and not a customer. Thanks Frank I will send more people your way for a great experience.

I am overly excited with my new car! I had a great experience with Car Force and Daniel! He was…read morevery helpful in helping me make a decision on which car was right for me! He listened to everything I wanted and made the deal happen! I love my new Ford Focus and would highly recommend Car Force to my family and friends! Thank you for all that you do!

From the owner: Specializing in: - New Car Dealers…read more- Used Car Dealers

Great manager Bradley Kindell. Very helpful, and he listened to me. Thanks for the helpread more

I took my car up to Nissan for a normal oil change 11/2024 and waited almost 3 hours for them to do…read morethis (even though I had made an appointment for 7:30 that morning. Someone came out to give me an update and informed me that the brakes and rotors NEEDED to be changed because they were "so warped that we should not let you drive off the lot". Mind you - I had all my brakes and rotors changed back in March 2024 (we did this at home, like we usually do). I informed him that I had this done earlier this year and he told me that "you all must have used cheap parts because they are bad", he then proceeded to give me a $1,300+ quote to have this done. I told him that I got there perfectly fine, and that I will get home perfectly fine. Took my car to a friend's dad who owns his own body shop, and he just called to let me know that everything looks almost brand new, and nothing needs to be changed, Nissan just wanted my money!!!! It is extremely frustrating they told me this, probably because I am a younger woman who was by herself & "probably doesn't know a thing about cars".