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    YJ Auto Sales

    1.0 (3 reviews)
    Closed 11:00 am - 7:00 pm

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    9 months ago

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    10 years ago

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    12 years ago

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    Automotive Solutions

    Automotive Solutions

    3.1
    (8 reviews)

    Bought a car from here, the sales and service side were awesome. Took car for test drive and came…read moreback the service engine light came on. I told them they immediately took it in and scanned codes found the problem. I brought car back up the Monday after buying and they installed new 02 sensors with no question it's been 3 months and 6,000 miles now and still no problems. They did more than they need to for a used car dealership. Normally places like this won't go the extra mile to make sure your in a safe and reliable vehicle

    We purchased a 2016 Jeep Grand Cherokee. Staff seemed okay, facilities were nice. Jeep ran great…read moreand looked like it was going worth what we paid for it. We were told it had a brand new Oil Cooler and Spark Plugs installed as that oiler cooler always goes bad in this model so they replaced it with the new aluminum one to prevent problems for the next owner. Less than 48 hours of owning it, the heat stops working. Less than a week of owning it the check engine light comes on with a misfire in cylinder 4. We took it to a shop, $1300 later we had a new oil cooler installed. The repair shop gave us the oiler cooler that they removed. It was the original plastic oil cooler that came with the engine. The spark plugs were not replaced either. This dealer lied to our face when we bought it. After that repair it fixed the misfire on cylinder 4 but the heat still doesn't work so now we have to spend a couple more thousand dollars to get the heater core replaced because "someone" filled the system with radiator stop leak. This was my 19 year old son buying what he thought was going to be his first reliable vehicle for his new chapter of life and getting on his adult feet. My son saved up every penny and paid $12000 cash for this car just to end up with a lemon and lies. Buyer beware!!!

    Bill Collins Ford Lincoln

    Bill Collins Ford Lincoln

    2.3
    (140 reviews)

    So I bought my SUV from them. They have been great on their service and such. They have a service…read morethat comes out to you which is very handy when you have a crazy schedule. Their staff is very friendly and will address needs as needed. I am very happy with these folks.

    I used to love Bill Collins. Recently I took my car in to get everything done, check engine light,…read morerecalls, check my breaks, 100,000 mile stuff, just everything, because gone are the days of getting your car back the same day, so I rented a car so they could do everything. I get my car back and my check engine light is still on. I call to get it taken back in, they can't get me in until at least a week later. I was going out of town so I scheduled it to be fixed while I was gone so I wouldn't have to rent another car. I get back into town and I haven't got a single call or text regarding my car so I assume no one has even looked at in the week it's been here. So once again I have to rent another car because I have to get to work. So more money out of my pocket. My question is, even if it wasn't relayed that I wanted the check engine light checked if the service people saw it was on why wouldn't they ask? Then I called the manager, left a message, of course I have not gotten a call back yet, it's been a week at the time of this post since I called. Also, I have now spent over $1000 on car rentals, in addition to spending about $2000 to get my car fixed.

    Town and Country Ford Louisville

    Town and Country Ford Louisville

    2.4
    (47 reviews)

    I challenge you to find a better salesman than the one I got! I worked with Terrell Smith at this…read morelocation. I came from Oxmoor Ford in search of a 2015 Ford Explorer Sport with no luck. Terrell at Ford Town & Country was very informative, very kind, and was able to give us one on one attention. He was very thorough in explaining their financing plan and stayed an hour after his shift the evening we came in to look around. On that note, we came in to look and ending up leaving with the exact vehicle I was looking for!!! Terrell was amazing, he was very helpful and assisted in a comfortable car buying experience! Update: To add to his outstanding level of customer service, I had an issue with the car a few days after driving off the lot (an unforseen AC compressor issue) Terrell was calling me, texting me, checking up on me to make sure I was taken care of, safe, and getting updates on vehicle repairs. This is the best customer service I have ever received! I would recommend him every time!

    Came into check a known and very documented issue with my SUVs. I had diagnostic trouble codes,…read moreNHTSA Recall numbers and VIN number for two SUVs. I was politely greeted and told to talk to Donna. I had to wait for her to return as she was smoking a cigarette. Upon telling her my issue she asked for the VIN number and looked up a part the was unrelated to my issue and said that is what I needed. I knew based on my research the diagnostic trouble code that I had and recall bulletin that it was not the correct part. The part she told me about was much more expensive than the part I will be needing. I was looking for information about the recall and getting the correct fix made. Upon further checking She located the part that was listed in the recall Bulletin. The price quoted was still higher than other part suppliers. She became frustrated when I asked if the VIN number should the "reprogram fix." Several pages of vehicle history showed and I asked if it could be printed. She only printed one page of the multipage history and then proceeded to lie to me telling me it was the entire record even though the paper in hand clearly displayed it was not. While I was speaking to her a gentleman came up and interrupted and she started answering his questions. The gentleman and I had a short conversation and she eavesdropped and proceeded to argue with documated factual published information I was sharing with him. After which she insisted I was wrong and told me i had "came in negative". I asked what could be done for my issue and she explained they did not take appointments and it was first come first serve only but also stated it would have to take 2 days just to pull trouble codes. If you have any warranty recall issues I would highly suggest going to a different dealer. Not only was the Town & Country employee not very helpful but she gave unfactual data and tried to argue with well-published documentation that has been around since 2014. I can list the sources for all of which.

    YJ Auto Sales - car_dealers - Updated July 2026

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