I had such a great experience at Yogurtland! The place was incredibly clean, which made everything feel fresh and welcoming. What really stood out, though, was the staff they were so friendly and kind. Their positive energy honestly made my day a lot happier. It's always nice to go somewhere where the employees genuinely care about creating a good experience. I'll definitely be coming back! must visit place read more

This was our last visit to Yogurtland in La Verne. Unfortunately, the overall experience has really gone downhill. The shop was noticeably dirty--floors needed mopping, counters weren't wiped down, and the whole place just felt unclean. The toppings selection was very limited, which was disappointing. On top of that, the employee working seemed to be in a bad mood--his energy was off, he wasn't welcoming, and didn't even offer lids for our to-go yogurts. Cleanliness and customer service matter, especially in a food setting. I hope management takes the time to properly clean, restock, and improve the overall experience, because right now it's just not acceptable. read more

Yogurtland - The man working there needs this in his work life. Do better. - Ice Cream & Frozen Yogurt Near Me - La Verne, California

Hi, My wife had five dollars off for my birthday. We just went in. Two small yogurts with three kiwi/boba on one and one tiny piece of brownie on the other. It was 14 something "after" the five dollars off. Almost twenty dollars before the discount? We were not offered a receipt? Something is wrong here at this location. Agree with Mathew below. There is funny business going on with the scale. Corporate needs to do something. Charging inaccurately like this is unethical. read more

I'm sure the owner knows this is coming. Unfortunately this was the closest location to me which I will never step in again. I'm not sure who I was dealing with but I'm pretty sure it was the franchise owner when myself and family went to purchase five cups. After weighing four of the five, the price already seemed high. Placing the 5th cup on brought my total to approximately $70 where I would normally pay $40. Something was off. The Manager stated that they increased prices but when we pulled everything off the scale, it was reading 5.6 ounces. He said that didn't matter and that everything was fine. I said let's try and reset this thing to 0 and see what happens. Instead of doing it, he just argued with us until we said we're not paying for any of it since the scale is off. He argued saying that we already poured it so we have to pay for it. I said something was off with the scale as this was more than $20 more than usual. So he started wiping down the scale which had other things on it which ultimately made it read zero. We then weighed it and it surprisingly came out to a total of approximately $40. There was no apology, he was pissed that we saw that he was trying to overcharge us with a faulty scale. Tried to hide his deception with a 10% discount. The guy was so argumentative it was ridiculous. Paid for the yogurt, walked out of there and took it home which we've never done. We've always eaten there. I will never go in there again. Not because the scale was dirty because that could've been an honest mistake but the way he reacted when we noticed it was off shows that we called out his intentional deceit. I will never be back here again. Yes I'll spend more money driving somewhere else but I won't deal with unethical businesses. read more

Just went here and got two small sized bowls and the guy at the counter said $16 then the price said $15 on the screen. But nonetheless is should have been $10 max , we did not get $15 worth of yogurt. We definitely got scammed. Not coming back here. read more

The owner or the guy at the register is incredibly rude. We've been here twice and he's clearly annoyed with the presence of kids. It's a chain, give you money to another one. Disgusting read more

My trip here today was majorly disappointing. They only had 1/2 of the store with functioning flavors and the fruit toppings looked like they were sitting out for a while. The cookies and brownie type toppings were too crumbly as well and the frozen yogurt was watery. It melted instantly the moment we even got it into our cups. Honestly this place has been open for years and I'm really sad to see how different it is now. It was dead empty on a hot summer day and it wasn't a decent place to hang out or chill out. read more

Definitely something off with the scale they rip you off other people should be aware to check there weights as well

Went in around 2:30pm. Place was empty. Guy (owner?) came out, I asked for sample cup. He only gave me one. I asked, "Can I have another one?" He said no, only one per person. I've been a longtime Yogurtland customer at various locations, and this was the first time I was told this. I said really? He gave me a second one and said "Next time, only one". I was the ONLY PERSON IN THE STORE - if there were others or crowded I would understand, but whatever. I went over to see what flavors they had. At least 2 dispensers were not working. I grabbed Dulce de Leche and it was really sweet, as if it hadn't been properly processed. I then grabbed Chocolate Raspberry. It had a strange chemical taste. I tossed it in the trash and said, "Thanks, I don't think I'll be back". Zero customer service. Very disappointing. And after reading the other reviews about this location, I don't feel bad posting this. I'll be driving to San Dimas from now on. read more

Hi, thank you so much for showing great customer service when I entered the Yogurt Land and also greeted me and was very helpful. You and your employee member. I came there yesterday at 9:01 PM. The place was very clean and mopped and the yogurt was very delicious. Appreciate you and your employee very much. You are both awesome two great gentlemen! read more

If the scales aren't checked daily, They should. Somehow 4 cups weighed 90 ounces (without fudge). Other locations we pay around $15 with fudge our cups. read more

The yogurt is so good and so fresh even on this rainy day! The customer service team behind the register felt like they were new or maybe the owners. I'm not sure. It was very awkward checking out. I got two cups with light toppings and it was $13 and some change. I think because of the rain it was dead. There was nobody inside or In the parking lot area. So the ambiance was very quiet. I can see it getting busy in the summer. I'd come back for sure ! read more

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Delicious flavors. All machines working. Sample cups available upon request. Clean seating area. Lots of topping options. Nothing to complaint about! read more

on 12-22-25 we went to the Yogurt land in the city of LaVerne, and we were doubled charged 61.63 on our A/M card. We have been trying to call 909-596-5072 to let them know, BUT NO ONE PICKS UP (all hours of the day). I wrote to the company and no response back yet. If you go here, make sure you check the charges when you get your credit card billings. I'm sorry because I've been going here for 30+ years. Owner or management change??? read more

This place has really gone downhill. Service was no good, there were only 4 options and the yogurt came out like sausage links. Very disappointing. read more

Oh I love Yogurtland! This place is clean and the service is good. The fruits look fresh and cut up nicely the majority of the times. So give them a try especially now in these hot days. It's a good place to go and just relax and enjoy your yogurt. read more

The service is great, young stuff - always helpful. My only complaint is the outside patio could use some TLC, a little power washing. Not sure if it's the businesses responsibility or the landlord. A little extra pride goes a long way. B read more

Yogurtland - Outside patio dirty - Ice Cream & Frozen Yogurt Near Me - La Verne, California

Visited 07/31/21 Small place but quick customer service. It seems like this place is not as popular as other Yogurtland places since we were the only ones there at first. Once you come in, the employee asks you how many cups you need then gives you plastic gloves. They have a variety of flavors such as tart, strawberry, etc. All the machines were working when we were there. I have a feeling this place might not last too long. read more

Yogurtland - 07/31/21 - Ice Cream & Frozen Yogurt Near Me - La Verne, California

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Wow... I used to work at yogurtland back in the day and I'm pretty shocked with this one. It's always dirty inside. Machines are always a mess and the toppings are even worse. No one greets you when you walk in. The staff is always in the back and they must see you on the camera because then they come and check you out once you're ready. The staff is never in uniform and always in random clothing lol the hours are also VERY random. I just don't understand. Yogurtland is a corporate business not a mom & pop shop. This is probably the worst yogurtland I've been to! I'm shocked that it's still in business. Idk how they haven't closed it down yet. It's ran so poorly. read more

Service is poor and the condiments all have the stuff mixed in and the machines all always low or not working. Always dirty inside and all the condiments are low in stock and all crumbs. read more

Doesn't really matter which Yogurtland you pick. The ice cream simply delicious. A bit pricey, but look at it as a treat! One thing that I sadly have to mention, this particular Yogurtland in La Verne has caught my eye twice, went in happily, but two machines were broken, one containing my favorite flavor. The second time again a machine was out of order... But let's say they get em fixed, I would not think twice! read more

Yogurtland - So far, Yogurtland is my favorite ice cream in the US! - Ice Cream & Frozen Yogurt Near Me - La Verne, California

I normally don't like to rate corporate shops/stores but I've been here 3 times and their stuff is always down or variety isn't enough and their counters are always dirty. It's like no pride in ownership. The folks behind the counter are fine, I get it, it's not much to do but the feel and the cleanliness can be a better here compared to other Yogurtland I've been to read more

Went here last night and was severely disappointed. I went around 8:30pm and to my dismay they were closed before 9pm. I checked beforehand on all websites (yelp,safari, maps, etc) when they closed and they all stated 9pm. The door was locked and the 'Open' sign was off, as well as, all the workers I'm assuming standing around and talking. I'm extremely upset with the whole situation. Update your hours if they're different!!! read more

OMG THE SERVICE IS AMAZING I walked in and was greeted by the warmest hello I've gotten in a long time. I think her name was Bella Montes She was the most kind and courteous employee I have met in forever. I will definitely become a regular. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - La Verne, California

Inflation has affected everything but come on, $15 for 2 yogurts? And when I swipe my card the first option that comes up is the 18% tip...for what? Getting the cups?, dispensing the yogurt?, putting the toppings on?, processing my own payment?, ....I guess for handing me 2 spoons. Cancel tip culture! read more

Their yogurt is great. The location is clean and well kept. We went in on Saturday night at 830pm, and the girl behind the register seemed angry we showed up. Their hours on the weekend show open until 9 pm, but they already had many of the lights turned off. Many of the yogurt dispensers were shut down. She was rude and brief at the register. A large crowd of people showed up after us, so she must have been furious. Normally, their help is friendly and gives good service. This person could use some training in customer service. read more

Probably one of the dirtiest yogurt lands I've been to in the area. I've been here 3 times in the last two months and every time I've gone it's dirty. Toppings are everywhere, there's always chocolate or caramel sauce on the counter. when I say toppings everywhere I mean on the floor, all over the counter or even mixed in with each other. I understand when places get messy during rushes but I've always come in and there's no one there but me and one other person. Not trying to say the workers are bad by any means. But it takes a minute out of your shift to wipe down everything and sweep alittle. The service has always been just OK, not friendly but not necessarily rude either. The yogurtland in pomona is always clean and nice, and it's pomona. read more

It's ok yogurt and go but staff does not clean up tables and it was slow no one else was there at the time only came for my girls and because it is a less busy location. It. Due to cleanliness I will go to the busier location to find a clean place for my children read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - La Verne, California

What happened to the La Verne Yogurtland? I've never seen it so filthy and unkept. Went there on Saturday Evening around 6. Driving up, we thought it was closed since some of the inside lights were off, there were no customers in the store and no clerk behind the register. We entered, no one greeted us, trash, food and sticky stuff all over the floor, clerk only appeared after we reached the register. We ate in our car and watched the clerk as he talked on his phone and scoop stray toppings back into their bins on the toppings bar with his bare hand. Then he disappeared to the back and we didn't see anyone the remainder of the time we were in our car. No cleaning, no customer service, sloppy appearance and filthy store. Will go to the Claremont location from now on. read more

On September 28th, I visited around 45 p.m. and the first thing I noticed was that two of the machines were out of service (it may have been three) which meant that 4-6 flavors were unavailable. I suspect that the employees simply did not want to refill the machines and washed/closed them early. The toppings were unusual and not very appealing. Like two repeats of graham crackers? Whole and crushed? Most of my favorite toppings were unavailable. Lastly, at checkout the gentleman scanned my gift card and said "card invalid." He tried again as I was certain I had money on the card, and he still said, "card invalid." This is falsehood because on September 30th just two days later I used the card at the San Dimas store without issue. I am hoping that corporate will investigate this store as it was really a poor reflection on the Yogurtland business. I will not return to this location. read more

I am a big fan of Yogurtland. As with the Arcadia store, my favorite thing about this business is also my pet peeve: their incredible flavors are introduced... And discontinued... Throughout the year. I suppose this marketing strategy works with McDonald's for the McRib, so maybe they're onto something... An interesting note about this location, is that parking can be a little difficult. This is due in large part to the fact that the large strip mall, with a few anchor tenants and several small ones, has a lot of businesses. Once you find parking, however, you will be greeted as you walk in the door, offered a sample cup without even having to ask, and enjoy a clean and friendly atmosphere. The toppings always appear fresh gosh - even the fruit - - and they do a nice job of keeping overspill and misplaced serving spoons from becoming unsightly. I learned something from a four-year-old kid here today: he showed me how he goes to the "toppings bar" first, and put a layer down in the bottom of the cup before covering it with yogurt. Instant froyo parfait! For the win, kid. As a Pasadena kid, I didn't come out here very often growing up. As it turned out, this whole area used to be a little more then open space... Wayback win, we used to drive out Foothill to a place called Griswold's. Other than that and the fairgrounds, and maybe Claremont colleges, there wasn't much out here. Now, it's strip malls and track housing as far as the horizon. Granted, that doesn't do much for my amateur astronomy and amateur herpetology that I used to enjoy out here with my dad as a child. But I suppose, that's just the way time marches on. And truth be told, as a kid I always sort of wished I could have something frozen and sweet out there, looking up at the night sky had a meteor shower or other celestial event. read more

Went here at 7:00 PM on a Saturday night and what do you know.. closed. Lights off. It says they're open on the website. Who runs this business? read more

Only removed a star because I'm disappointed that they didn't have cheesecake bites, and had whoppers instead. They also don't have the marshmallow, caramel, hot fudge, etc in pumps like most Yogurtlands, but in store bought bottles. The parking is a bit small, but I've never had a problem finding space. It's in the same plaza as a lot of other businesses, like Starbucks. The interior is clean, bright, and easily maneuverable. The service was pleasant. Quick transactions. I was disappointed, but I can't blame them for not being like the rest of the Yogurtlands I've been to. I don't like my froyo runny, and this was moreso runny than frozen. Even if this one is a little closer to me, I'll visit another (that has cheesecake pieces if I'm craving froyo. read more

I'm giving them 5 stars because they gave us Full Service. They had us stay behind the tables and they did it all for us. And he was very patient with us as we decide on our toppings. And they recently got robbed so they are holding up. read more

Yogurtland - Customers need to stay behind the tables and they serve you - Ice Cream & Frozen Yogurt Near Me - La Verne, California

On one of the first bites of a yogurt cup I found a finger nail in my mouth. I went to the worker and showed it to her where she said there no way that could be in the cup since they don't touch the food. She was very rude and unhelpful. I asked her to speak w her supervisor. She said they aren't in. I asked for their number, she said they don't answer and never call back anyway and that she's not allowed to give it out. I asked her why she doesn't just offer me another yogurt (I hadn't even eaten more than a bite) she said no it's not allowed. Just a terrible experience with a mean person working here. Can't believe the owner and manager would want this person to rep them. read more

There is a lovely lady that helped me and my friend Friday, dec 10 night. Her name is Amira (I'm not sure if I spelled it right) but she was the sweetest person ever. She was super patient with me because I had a bunch of change instead of dollar bills and she didn't get mad or anything while my friend and I counted it all out... Lol she is so nice and she made my night!! read more

Updated review. Came tonight (Tuesday, November 13, 2018 6:30 PM). It's been a few months since we've been here. Tonight I was reminded why I don't come here more often. 1) Parents fail at watching their kids more closely. I watch them stick their filthy little unsanitary hands in the various toppings. Disgusting. When my daughter was little, I would've never allowed that just out of respect for other people. Oblivious parents need to pay attention to what their kids are doing! 2) Too damn noisy in here (because of the concrete floor, high ceiling, and glass everywhere) even the slightest noise is amplified. It's not fun being in this loud room when it's full of people. It's actually quieter eating your yogurt outside on the patio even with all the traffic noise on Foothill. Tonight they were out of most yogurt flavors. Very little selections available and a couple of yogurt machines were also broken. I really don't understand why I even bother to come here at all. This miserable place is so poorly managed. This Yogurtland does not cut it. Great for kids though because irresponsible parents treat this place as playground for their kids... as they cut in and out if the line in front of you and play with the toppings within their reach. Management needs to put a stop to this unacceptable behavior immediately. I'm done for good with this Yogurtland. I'm going to try and find a yogurt place where the staff does the yogurt for you and adds the toppings for you because they are protected behind glass and the little kids can't get to them. read more

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It seems that this yogurtland is one of the worst I have ever been to. It seems that always couple machines broken couple others are empty. Then it's they are out of spoons now they are out of lids (per the fancy sign on door) oh yeah there was another sign on door at 12pm today in the same fancy style WERE CLOSE what gives someone else needs to buy franchise and take over this one SUCKS!!!!! read more

Came to this Yogurtland at about 9:32 pm last night. All doors were wide open and lights bright on. Once it was time for me to pay, I was approached by the cashier. She rudely says "We close at 9:30, next time you can't be here" " We are closed already" * As a former yogurtland assistant manger, she would've been written up in an instant. Common sense, you don't leave the doors wide open if the restaurant is closed. Yogurtland procedures is to lock doors when working hours are closed. You don't leave the doors wide open for customers to walk in. I made the mistake of coming to the location, never again with rude cashiers! read more

If I could give this location 0 stars I would, while the employees are extremely kind this location constantly has issues. There are always machines that don't work and today there was no air conditioning!!! It is the middle of summer. I thought I was going to pass out when I walked in to the store. It is ridiculous that they have the store running while not having a basic need. The associates were very kind and did there best, management needs to do something immediately!! read more