Cancel

    Open app

    Search

    You Move Me Walnut Creek

    4.7 (76 reviews)
    Closed 7:00 am - 5:00 pm

    Services - You Move Me Walnut Creek

    In-state moving

    You Move Me Walnut Creek Photos

    You might also consider

    Recommended Reviews - You Move Me Walnut Creek

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dina K.

    I am very disappointed that I have to write this negative review. I chose this company based on the positive reviews on here and we had a less than stellar experience. We had two crews on the day of our move and one crew was 30 minutes late. They did call to say they were on their way, but I was not offered coffee and they boast about on their website. That's not a huge deal, but the problem arose when I noticed they were loading my furniture and items onto the truck without wrapping anything. When I asked them about it they told me not to worry and that they just drape it in the truck. They said it's faster that way. I felt uncomfortable pushing the issue and I foolishly assumed they knew what they were doing. Unfortunately, several pieces of furniture and appliances were damaged as a result of their cutting corners. I later found out this is NOT their policy and they should have wrapped everything that came out of my house and onto the truck. I was offered a $100 discount at the time of the move after talking to Frank, who I believe is the franchise manager. Once we started settling in to our new home, I discovered a gouge in a dresser and a desk, along with a dent and chip in the front of my washing machine, and the door to my stainless steel refrigerator was scuffed up. I was very upset, as all of these were two years old and were purchased brand new when I moved into my previous home. Frank offered to come over and repair the items. He did not do a very good job and admitted he could not get everything back to original condition. He also left a large puddle of stainless steel cleaner on my garage floor where he was trying to buff out all of the scratches on my fridge. He said the insurance will cover 60 cents per pound for the items damaged and they would take away the items that we made a claim on. I found this unacceptable, since proper procedures were not followed and as far as I'm concerned we should not be bound to that insurance policy when they were negligent in handling our goods. I've tried to escalate this to the corporate level and I was supposed to get a callback from their customer satisfaction team two weeks ago. I still haven't heard anything. We would like the value of the items damaged to be credited back to us but we don't seem to be getting anywhere with it. Unfortunately, it looks like we are going to have to proceed with small claims court, which is very disappointing to have to take the time and effort to resolve something that should have never happened had their workers taken better care of our property.

    Jacqueline F.

    Best moving experience ever!!!! Billy Francis & Evan Cartwright were professional and clearly knew what they were doing!!!! Easiest move I've ever done!!!!!! Thank you Evan & Billy!!!

    These guys are the best of the best!!! Thank you Billy and team you are awesome!!! I will definitely call you whenever I move...

    See all

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nette C.
    2
    100
    58

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dina K.
    0
    10
    11

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fefe F.
    98
    17
    0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rc M.
    33
    133
    19

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of The K.
    0
    28
    3

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tiffany R.
    494
    49
    21

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert G.
    18
    100
    6

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Frank C.

    Frank C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ghazal S.
    301
    174
    234

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jamie C.
    455
    63
    29

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jess L.
    17
    47
    12

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Melinna G.
    456
    116
    2

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anne C.
    38
    26
    2

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Iris R.
    119
    2
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marc L.
    67
    24
    1

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - You Move Me Walnut Creek

    Do you have a minimum fee or minimum number of hours you charge for?

    We bill by the hour and have a minimum of 2 hrs

    Don’t See Your Question? Ask Away!

    Review Highlights - You Move Me Walnut Creek

    Evan, Richard, Aldo, and Marcelino worked very hard, and made sure everything was packed properly and carefully stowed.

    Mentioned in 18 reviews

    Read more highlights

    You might also consider

    Sunny Moving Company

    Sunny Moving Company

    4.9
    (596 reviews)

    I had a fantastic experience with Sunny Moving Company! From start to finish, the team was…read moreprofessional, friendly, and incredibly efficient. They handled everything with great care, arrived on time, and made the entire moving process smooth and stress-free. Their pricing was very reasonable, with no surprises, and the value for the service they provided was outstanding. The staff was courteous, hardworking, and went above and beyond to make sure everything was moved safely. Great service, amazing prices, and an exceptional team. I highly recommend Sunny Moving Company to anyone looking for a reliable and trustworthy moving company!

    A few years ago we used Careful movers, but they were not available on the date we needed. We saw…read morethe positive reviews for Sunny and wanted to give them a chance! Overall our experience was good, but I don't think I would use them again. A little background: It was a super hot day, and I felt bad for the movers. They didn't seem to have water or proper PPE for the weather. The positive: Movers were on time and ready to work! Items were moved carefully, but they probably could have used a third worker based on the items we had. I feel I was transparent with how much items we had including heavy items. The negative: Two movers were not enough based on the items we had including heavy items. The move took much longer than expected. Movers seemed really irritated the whole time, which I can't tell if it was from the heat or we did something wrong. Movers also left garbage behind and we had to clean up after. Usually the moving company will follow up after to see how things went, but we never heard from Nancy. Nancy also said she would come to check in during the move, but never did. We paid, and it was done. I think overall, it was a fine experience, but not to the level of other moving companies I've worked with before. Based on the more recent reviews, it looks like some improvements have been made which is great!

    925 Movers

    925 Movers

    4.7
    (147 reviews)

    I referred 925 Movers to close family friends because of the great experience and value I…read morepersonally had when they moved me from Walnut Creek to Concord. I trusted them enough to put my own reputation on the line. There was a miscommunication regarding my friends' move, and while the situation was incredibly stressful at the time, I want to recognize the way it was ultimately handled. When the issue was brought to his attention, Julio took accountability, and made the necessary arrangements to get my friends moved. Most importantly, he understood how critical it was for them to move that day and worked to make sure it happened. Things don't always go perfectly in business, but what matters is how problems are addressed when they arise. I appreciate Julio's professionalism, responsiveness, and commitment to making things right. The end result is that my friends were successfully moved into their new home on the day they had planned. Thank you, Julio, and the 925 Movers team for stepping up and resolving a very stressful situation. Because of the way this was handled, I will continue to confidently refer 925 Movers to my friends and family.

    100% recommend 925! Julio and his team were amazing from the first phone call to the final move…read more They were super kind, friendly, and fast movers. Impressive skills moving my furniture down four flights of stairs very efficiently with no issues. Price was on point as well. I've moved a lot and these guys were the best experience by far. The least stress I have ever had with movers. I don't do a lot of reviews either, but these guys deserve one!

    Two Men and a Truck- Livermore

    Two Men and a Truck- Livermore

    2.6
    (152 reviews)

    The worst movers. Damaged multiple vintage pieces of furniture. Damaged our fridge. They dropped…read moreshelves from one of our cabinets. Complete disaster. I even called to talk to the manager afterwards and he defended his workers and didn't care what I had to say. Do not use them. 0 stars.

    Address 1027 Shary Ct Concord CA 946518. Franchise in concord…read more Every cup and saucer was broken. Every picture frame glass was broken. The last day they left, our SAFE that they put in the truck was not unloaded or missing. All my grandmother's wedding gift to me 90 years old was in the safe. The owner in san jose threatened that if we tell anyone it will be defamation. I filed police report and still waiting to see if they found video of the workers with the safe. The workers took the truck and were missing for 1.5 hours . The distance between the 2 houses was 20min. When asked where they were, they said they had gone to lunch but with all our valuables! All the workers denied taking the safe and said they put in garage. But when we said we dont' see the safe in the garage.... they said oh its not in the front of garage its in the back. During the move they would always ask where to put all our items, but they never asked where to put the safe! We moved everything out and the safe was no where to be found. This is quite a scam you give perfect strangers all your valuables they load into their truck and just don't unload. ... no need to beak in to your house as you are letting them in! I WISH I HAD PUT A TRACKER IN MY BELONGINGS AND CAUGHT THEM! whomever took my grandmother's jewels. :(

    You Move Me Walnut Creek - movers - Updated August 2026

    Loading...
    Loading...
    Loading...