Stopped in with a low tire on my way to work and they got me in right away! Also nice clean waiting area.

I live in Idaho and I would do Business with any of the Young Automotive dealers in UT. I recently visited every Young Automotive dealership and was treated with the same friendly service. They attended to all my vehicle needs And were honest and straight forward. Ask for Brian England when you get there and tell Him Robert B from Burley sent you Thanks again for the great experience Sincerely Robert B See you on the next vehicle purchase read more

After shopping around we found this place had the best prices for certified pre owned. Car we bought works great, and we love it. Sales people cordial. Would come here again. The guys that helps out at the waiting room is awesome and very friendly. read more

Worked with Brennan today, in the service department, to get the oil changed on my Jeep Cherokee. Service was taking a bit longer than I had planned and he kept me up to date on the issue they found of a stripped drain plug they had to order in, since they don't carry Jeep parts, to finish their work. Waiting area is very comfortable and staff was pleasant to work with. read more

Bought a car on Saturday at Young Subaru. Papers signed and out the door by 12:30 p.m. with a vague promise the car would be ready Monday (today). It's 2:00 p.m. and now they're saying Tuesday or Wednesday. Nice. We thought you were sincere when you said you wanted a return customer. So much for your word and a handshake. read more

For the last couple of years my daughter has lived in Ogden and been assigned to the local AFB and had her Crosstrek services at Young's Subaru in Ogden. Hers is our families 8th Subaru so we are well familiar with Subaru device policies. Our very high opinion of the Subaru brand is from years of contact with Busam Subaru in the Cincinnati area. Truly a dealership that is a flagship of the Subaru brand. Under the extended service plan she was to get oil changes and other services however the service writers at Young's could not seem to be able to apply the codes and in turn charged many hundreds of dollars for covered services. Last year I was in Ogden and went to the dealership and after talking with a service writer was assured that all issues were resolved. Two weeks ago she was charged again for the covered services. Thankfully I finally got in contact with Greg, the service manager, and he identified some training and other issues that caused this confusion to happen. Thankfully my daughter is being reimbursed for the amount of money that she has paid. It is good to see that the Subaru brand reputation is reinforced by consistently doing what is right. read more

Extremely disappointed with the service we jus received. Disappointed doesn't even explain how frustrated I am. My wife and I were both told and reached an agreement on a lease on a 2018 Forester via phone and text with the salesman. Drove from Cedar Hills (132 miles round trip) over an hour drive each way with our twenty month old plus an hour and a half at the dealership. After all was said and done they came back with a price $52 a month over what was agreed upon earlier in the day and said nothing could be done. More than disappointed. Lied to and wasted 4 hours of our time. read more

Love the employees. Very inviting, kind, and helpful. Leased a car here and had a great experience. Recently came in to the service center, a little bit of a lack of communication between employees about what I was there for and my tire coverage, but it wasn't a big deal and I was in and out in 30min just like they said. read more

I bought a legacy in feb 2015. First there was the bait and switch, as we looked at a car with "Eyesight" and bought the car without it. Then they "tried" to make it right but changed their minds. When I cam in for the free synthetic oil change the salesman offered me, the put in conventional. This is how it's supposed to be with the v6 apparently (sales had no idea). I finally had my fill and talked to the sales manager (again) and told him everything. They again tried to make it right by giving me free stone shield and the 3 free synthetic changes. So I was Ok with them again. There's a known issue with the 2015 legacy and outback with the side windows where air comes in making it seem like your window is down. They told me three months ago they are ordering the part. Never got a call. Finally called in and it was there for a month. The Cary never called me. I schedule this for a Saturday and the girl assures me they can do it with the oil change. Nope! This is an all day thing! And they don't have a person there to do it today. So I have another strike with this. After my last two free oil changes, I will just use Nate Wade from now on. Watch the bait and switch and get EVERYTHING in writing. Or just go to Nate Wade! read more

There had been a recent accident in a 2016 Subaru Forester. The vehicle, at the very least, had prevented serious injury due to its' safety features and we knew we wanted another. Contact was initiated with the four dealerships in the area. 2 of the 4 contacted me directly, but it was the folks at Young Subaru that gave the least pressure and the best vibe starting with Skylar and Amy Jo. The deal was sealed by Lance McNamara. Friendly, approachable and knowledgeable, as were all with whom we worked, Lance made it a conversation and we stayed with Young Subaru because of him. Shortly thereafter, a vehicular upgrade was needed on my part and I reached out again to Young. Skylar gave me the info I needed for research and Lance contacted me. The conversation continued and we are now a 2 Subaru family because of Lance and Skylar. I highly recommend Young Subaru. The entire team makes you feel welcome and that you are a part of the whole. They are an active part of their community and take care of their customers. We always felt (and continue to post-purchase) that we matter and our safety and satisfaction is important. While Young Subaru is a business for whom profit means continued existence, they enable their Sales Team to do good work with the individual(s) before them. A shout out, too, to their Finance Team. After dealing with Finance Managers elsewhere in the country, I expected to have to put up a wall and dig a moat. They are great representatives of an excellent organization. Give Young Subaru a call or send them an email. Skylar, Amy Jo, and Lance are my goto contacts. Kudos to all! Thanks and kudos, too, to the first persons you see when entering the building, their Receptionist Team. Edith and Katie are amazing and keep it all together with a smile. read more

I challenge anyone to pin them down on the price of a vehicle. They refuse to give me a firm sales price on a new vehicle. Only "just come here and we'll beat the other price" this will be my seventh Subaru. But it seems likely that Mark Miller or Nate Wade Subaru are going to win based on their willingness to offer clear pricing read more

Over priced repairs went to mark Subaru same codes and saved over 1200 dollars! I recommend Robin Hood motors in Ogden unless it is a Subaru the go to marks! Took my car two 3 different Subaru dealers with the same error codes saved over about 1600 driving to Murray Utah!!! Do not go to young they wanted five thousand for the same work! read more

The salesmen totally disregarded our price range. We told them not to offer us anything over 8000. Every they showed us was over that amount. They don't listen to what we need, instead they try to plant ideas into your head of what I needed. I will not be going there again. read more

Young Subaru in Ogden is great!! They have a very honest and upfront staff in both service and sales! I would highly recommend this dealership and its parts/service department for all of your future automotive needs!! read more

Terrible Dealership!! I drove almost 2 hrs to see them only for them not to hold up to there end of the deal. As soon as I got on the freeway I called them to talk about specifics. I asked if I was going to waste my time to drive 2 hrs for a very specific vehicle I was looking for. I spoke with Heston and told him what I was looking for and what I had as a trade in. I had been pre approved to make the transaction easier. As soon as I got there Heston passed me off to some new kid and I didnt speak or see him again! So then I had to re negotiate the deal with him. After the whole "let me talk with my manager" crap the floor manager said sorry we cant make this work. Well tell that before I drive 2 hrs. I told you everything a head of time. No they just wanted me in the door so they could make a deal! So I let and will never ever do business with them! read more

My family has purchased multiple cars from Young...we've always had a great experience. Today, my service experience deserves big kudos. My vehicle was damaged in California. The representative walked me through the safety and long term damage consequences of waiting to get the repairs done as well as what the cost of parts should be here. He took his time to make sure I had more information than I thought I needed - all helpful - and never made me feel like it caused him any trouble to do so. Thank you!!! read more

***if i could leave 0 stars i would*** never buy a car from this company. they will have the car sit on their lot for a week promising to fix stuff, then when you confront them, they "promise to take care of you and the care to make sure you are happy" then after 12 months of problems, you will end up with a $17,000 car that has a blown engine on the side of the freeway, and they will argue with you saying "you should have bought the extended car warranty".... despite the fact we tried to return it and they literally wouldn't let us because of me demanding everyday they fix, an issue, and they didn't for two weeks. i will never buy a car from any young delearship ever again. will be speaking to a lawyer because i am stuck with a car with no working engine after asking young subaru for 12 months to fix it. save your time, your money, and never buy from them. i can even prove wives repeatedly write reviews on here for their employees to entice people to come in. i have been sick from the treatment my fiance' and i have gotten. i tried to write out the entire story, and its too long for the review. young subaru has forever ruined my fiance and everyone i can speak about ever buying a car from any young dealership. if you really just want to feel taken advantage of, and feel you have to threaten to be heard or even respected, go to young. if you want to enjoy buying your car, run away. or you will end up having a car with a blown engine and they will offer you $1,000 to buy it back. read more

Our dear Subie started having issues over the holiday mid way on a long road trip from SF to Utah. We limped into town, fearing our engine had blown up or the worst a head-gasket i handed our car over fully loaded with our belongings to the nice people at Young Subaru. They were able to identify the problem right away and double checked all other work that had previously been done. Fearing being ripped off and in from out of town they completely took care of us. I was there first thing in the morning, they provided a fresh pot of coffee and wifi access with a place to work. Had me out in less then 3 hours with a new thermostat fully tested and back on the road. We are now headed home and no issues and our subie is running like a champ. Thank you Chris for your honesty, integrity next time i'm in town and need service on my subaru I'll be in to see you. read more

I bought a Forester from Young Subaru in November of 2014. Fo the first two years after buying my car I had all service done at Young Subaru's service department. I left each time more dissatisfied than that last time. Eventually I found a different place to have my vehicle serviced. Last week, our foster dog ate both of the front seatbelts in our Forester. I went to the dealership for the first time in about two years and expected to have a disappointing experience as in the past. Things have changed at Young Subaru. My experience was the opposite. They ordered my seatbelts and were up front with all of the disappointing factors of my lot in life at that moment (cost and time in transit on the parts). To my surprise they called 4 days earlier than promised to let me know the parts were in. I took my car in this morning to have the new seatbelts installed and they called me, as promised early this afternoon to let me know the car was ready. My advice, give their service department another shot if you've had disappointing experiences at Young Subaru service department in the past. read more

They called and told us they had an Ascent available with the specs we wanted. Ready to purchase, we set up an appointment and drove over an hour, only to arrive and have them tell us that they double booked our appointment and now the car was sold to the other person. Not classy. Even with cash in hand and a confirmed appointment they dropped the ball and wasted hours of our time. We won't be coming here again. read more

I left a review of this dealership on dealer rater and instead of reaching out to me to hear what my grievance was the dealer decided to threaten me. It was only when I responded to the dealer urging him to educate his staff that the threats stopped. I would avoid this dealer read more

While we haven't yet purchased our Subaru, I have had the pleasure of talking with Brett Whitaker about a new vehicle we are interested in and he has been extremely helpful, honest and patient. He stayed after hours answering all my questions about the car, availability etc and has been impeccable with follow-up. Buying a car is always stressful, but working with someone down to earth and genuine takes a HUGE load off. Thanks Brett for your patience and kindness! read more

DO NOT GO HERE. DISHONEST, BAD CUSTOMER SERVICE, JUST TERRIBLE. My boyfriend and I decided to go here to purchase a used car. The salesman assured him that the car was very well taken care of and had no issues - that it was a great deal. Within 10 minutes of driving off the lot after purchasing, the check engine light went off. The next morning, on his way to work, my boyfriend noticed smoke coming from under the hood; only to find that there was absolutely NO OIL - bone dry, even though it was fine the day before. So he fills it with oil that night, and within 3 days - the oil is low again! Fast forward 3 days, his car dies at work and he can't seem to jump it. After 2 hours, he finally gets it to start and gets home. Keep in mind that he works 1.5 hours away from home, so if the car didn't start I would've had to waste 1/2 a tank of gas and pay to tow his car nearly 2 hours to the dealership. At this point, he contacted the dealership about the problems. They say that they feel awful, and promise to "make things right." and that they will put the price that he paid for the vehicle (around 5k) and put it towards a newer car that they can warranty. Next morning, on his way to work, the car breaks down in the middle of the road and I have to pick him up. We are able to start it again and make it to the dealership. We get to the dealership, hopes high on being able to get a different car and not losing money. The salesman then informs him that they will only put 2k towards a new car, rather than the 5k he was earlier promised. So now we are stuck with a car that is unreliable, even though the dealership promised to "make things right" with us. Dishonest sales tactics, bad customer service, doesn't follow through with promises. I highly advise against buying a car here. read more

Young Subaru was a great dealership, really helpful. Nathan Walker was our salesperson and he was so, so helpful and really took care of us. He went the extra mile to make sure we were taken care of and was just a real pleasure to work with - I can't recommend him and his supervisor, Vanessa, enough read more

*****DO NOT PURCHASE FROM HERE! Go to Mark Miller if you want a Subaru, or honestly ANYWHERE else. Trust all the "bad" (honest) reviews. You'll thank yourself***** I purchased a car for the second time from this dealership and I wish that I would have never dealt with them to begin with. My first purchase was a nightmare and most interactions with them after that as well. I had to get my car detailed 3 different times on the first purchase (had to wait 6 days for detail on the second) and had to wait a couple of hours for oil changes. 90% of the time after I got my car serviced, something went wrong (e.g. light bulbs need replacing, etc.). Young had started to improve little by little so I decided to try them out again for a car that I had my eye on for a while. I made a big mistake. The process took less time than the last, but they overcharged and would not budge on price. I hear that most dealerships take advantage of women, and this could have also been a factor since it was me and one other (maybe not?). However, they went on about not being able to drop the price due to them fixing a bunch of things on the car, when there's still at least 10 things that need to be repaired/replaced. I ended up paying $800 more than planned because it was not explained to me that gap insurance was not a part of the "deal". Now I'm left with a car that I have to still put hundreds of dollars into on top of paying my car payment, which proves to be difficult on a student budget. None of the issues that have come up is imagined when purchasing any car from a dealership, especially one who "strives to take care of the customers". That is the furthest thing from the truth. They want you in and out and to collect your money on the in between. It has gotten to the point that I know even if I talk with someone about issues, nothing will be done or it will be a halfway job. There is no energy left to do business with them any longer. I will NEVER, EVER purchase a vehicle from this establishment again, and I will advise everyone I know and even those I don't to never purchase a car here. read more

Great experience! Hats off to a great and dedicated sales associate Nathan Walker. Customer oriented and with great follow through. An asset to Young Subaru. In Nathan's absence Kelly, one of the managers stepped in and took care of me in a most professional way. As an Arizona resident, I spend my summers in Logan. In July 2015 and July of 2016 I had service advisor Nathan Kester take care of me. Very dedicated and I was fortunate enough to have him as a service advisor. He was a key factor in bringing me to Young for my new car needs. On June 7th, I drove off a new Outback 2.5i Premium. My 6th Subaru. You got to just love Subaru, especially the Drive and handling of the Outback! Everybody was just great! Bob H. Az Resident read more

Advertised a Subaru for $21937. Did not have the car in stock but sent me pictures of others up to $10000 more.

We purchased our 4th new Subaru, 1st from this dealership. Our experience was unpleasant. I recommend not using Kelly as your sales person! He doesn't follow-through with anything he says. He'll keep you waiting...and waiting...and waiting. Received one VM from Kelly in regards to follow up items. I called back, and still haven't heard back from him. (4 weeks after my purchase). My temporary plate is about to expire. Haven't heard anything from the dealership either. DO NOT GO TO THIS DEALERSHIP! They're not friendly to work with. Find another Dealership! read more

It's never fun having car problems but when you add some of the worst customer service to it you want to make sure it won't happen to anyone else so we will now make sure ALL of our friends and family take their business else where after the way my husband and I have been treated with the service department and the service manager Rick, I will now never do business there, we love subaru and we are understanding people, but when you are being so disrespected and treated as an unvalued customer you can't help to be anything but angry!!! read more

Purchased a Used Subaru for here 9/20/19 Sales guys helped out. The car I purchased has tire sensors that are missing from the wheels. I'm told to inflate the tires and drive up to 100 miles and the light should reset. Well I live 172 miles away and guess what. Light still on.. I decided to take the car to a local tire shop and had the tires checked. The shop scanned each tire and not one tire has a sensor. I contacted Young Subaru and they attempted to feed me some nonsense regarding my issue. Well I have 15 years of automotive experience with 10 certifications. So I know my stuff. Once I mentioned that I was told a manager will be in contact. Well the manager called and informed me to bring the car in and it will be taking care of! Again I'm 172 miles away! Inspect every little part of a car you purchase here.. I should have known better!! I will update review when this entire mess gets figured out. read more

This place was amazing. My husband and I and our 2 dogs were traveling through Utah on our way to Colorado for the holidays and our engine temp gauge started to rise. We called these guys and they said they would absolutely sneak us in and take car of us. Not only was everyone here just so nice and helpful, they took great care of our car and while we waited they even have a fenced in dog area that our dogs were able to play in while we waited. Thank you to Mathew in the service dept. for being so helpful and kind. We made it to Colorado with no more problems. read more

Appointments are easy to make online and service is prompt. Employees are polite and the waiting area is nice.

I had gone in for a recall on my airbag and received a video with the condition of my car. I had talked to Parker about my engine since it had looked like the head gasket had blown. He was very helpful in showing me what was wrong with the engine. My car feels a lot better to drive now that they had fixed a lot on my car. They had stayed within the range of the quote. My only problem was the communication with some of the members. Parker had called saying what I had needed for a loaner car and he had told me everything I needed. I had forgotten one of the requirements he had said and I tried calling the service team since he was busy to ask what all the things I needed. They did not state that there needs to be full coverage with insurance for the car, so I come in and when I was signing for the loaner car they said I needed full coverage, which I did not have, and needed to call insurance. I knew I had heard the loaner car team say that it would be free to loan the car as long as there were no damages and the tank was filled up. I had looked at the agreement sheet and it had said $1,400 to loan the car. So I had tried contacting both the service and the loaner car team... Granted it was on Saturday, but it does say the facility was open. It was hard to get a hold of both teams on that day, so I had asked the front desk when I called again and they had answered my question and the car was free to loan. On the weekday's Parker would call back in a timely matter even if I could not answer the phone he would leave a message with the update. read more

I've been to this dealership 3 times: AC, Engine Oil, and Dashboard ABS Lights. My car has been covered under warranty for some of the services, otherwise the price seems a bit on the high end ($110/hr). The employees are friendly and welcoming. read more

I've had mixed experiences at this Subaru dealership. I had a pretty terrible experience here last summer trying to get a few things replaced via warranty. They kept ordering the wrong part and didn't check whether it was the correct part until I showed up for my appointment and waited over 30 minutes. Frustrated to say the least. Howard is a really friendly character they've placed in the lobby to facilitate a positive customer experience. Today I'm here for an oil change only because I received a free one due to poor service before. It was a fairly seamless process. They got it done in less than 30 minutes even though they quoted me 45 minutes, so that's really awesome! The employee who had helped me a few months ago no longer works at this location. Seems like they might really be trying to make an effort to turn things around. I do wish they'd allow for us to make oil change appointments, though. I drive nearly an hour as this is the closest dealership and don't have a lot of extra time. Thankfully, the express lane worked like a gem today! I might give them a second chance. read more

Everytime I have been in here the staff has been very nice and helpful. My family has bought 2 cars from here so far. They are so great that my parents say if they move and need another car, they will fly back just to come here. read more

Always am pleased with the quality of service I receive from Young Suburu on Riverdale Road. Very helpful, friendly, and welcoming. A big thank you to Howard and Brennan for their recent help. I would recommend Young Subaru to anyone! read more

i went in and was help fast and was help by jake phillen was very sweet and willing to help me when i was very indecisive

Stealership??? No, the service dept is actually very good. MY subaru had a loose heat shield. They fixed it for under $30. I had a few cups of coffee (that was actually good for Utah,lol) and enjoyed free wifi during the wait. Also got a quote for my upcoming timing belt, their prices are the same as independent shops....so have the subaru certified tech do your work. read more

I can not say enough good things about these people! They wen't above and beyond to get me the car I wanted which wasn't even at their dealership. I have never felt so taken care of by a dealership. Not only did they get me the very best deal possible on the car of my dreams, but they also hooked me up with a fantastic rate & amazing coverage for my vehicle maintenance. When the credit unions turned me down, Paul went into super hero mode to get me multiple offers for financing. He didn't stop until I had the best rate, the terms and payment that fit my nedds, and the exact car I wanted. I will NEVER go anywhere else! I feel like I not only walked away with the perfect car, but some great new friends too! read more