We have taken 3 cars to them so far and have been very satisfied each time with their exceptional…read morehonesty and service. They go the extra mile.

I have used J&J several times in the past and have been satisfied with the service provided. Things…read morehave definitely changed. Took my BMW in for a radiator flush. The car was returned after two hours and the bill paid. The next day, Micah called and said that he was sorry that I was not informed of a radiator leak, and quoted me the price of a replacement. Expensive - but I trusted them to do the correct work. Took it in on Friday the 31st and they completed the work that day. Picked it up at closing - Micah was still in the shop and no one was in the office. When I got home, I discovered the windshield was cracked and needed replacement. Micah denied responsibility and refused to pay for the repair - even though the the damage was done while J&J had the car. Micah said they could not cover it because their insurance would call it "an act of God". Any other shop would have paid for the windshield without question

I had a great experience with these guys! Edie and Matt were very helpful and answered all of my…read morequestions. I bought new tires and had my alignment serviced. They were very reasonably priced, and the loaner was a huge plus for me! I look forward to working with them again!

Because of the final price adjustment, I'm increasing from "3" stars to "4."…read more 1010 did a skilled diagnosis of a Toyota engine computer-based problem. Many shops cannot do this. I appreciated the provision of a nice loaner car, with no hassle getting it. I booked my appointment the day before and drove in early next morning, cautiously, with an engine overheat warning "pull over in safe place" flashing on my dash. They knew this. I arrived opening time 8am. No one contacted me the entire day(!) with a diagnosis/ cost estimate or update of any kind; I was not aware my car would be kept overnight. At 4:50pm, ten minutes before close, I telephoned and was told $2,400(!), it might take 3 days/ 2 nights in the shop. I asked for a detailed estimate and for the second time, gave my email. Still, an estimate was not sent.... That cost estimate was high compared to other mechanics. Standard customer service for an early morning "drop-off" (advance appt.): contact customer by 3pm that day, explain repair, provide a cost estimate for approval. Start work right away, priority to finish if a second day. That did not happen. Nobody seemed to care if it did. For a $200 repair, no big deal- but for $2,000/ 3 days in the shop, IT MATTERS. PRO A loaner car while being repaired repaired with OEM car parts skilled diagnosis of Toyota 24month/ 24,000 mile parts warranty CON left me hanging on diagnosis, repair cost no written description/estimate provided high price compared to competition (corrected at the end) no apology for dropping the ball on service In the end, the actual charge was $1,821.97 which was in line with local estimates, considering the use of OEM parts. I appreciated that adjustment. And it appears they did quality work. Time will tell. Will I go back? Probably not. Lacked valuing me as a high-dollar customer; too much time and drama.

Excellent Service. Purchased two tires, and had two rotated…read more Staff is very good and ALWAYS helpful. Marie is OUTSTANDING at the front. Mini Cooper owner Dennis Mayfield

Everyone was professional and very helpful. The cars are amazing to drive! An experience to…read moreremember.

Very nice hospitality. I had a stripped screw and just needed help getting it out to change my…read morelicense plate. The tread in the hole was also stripped. The mechanic (Kyle) was able to get the screw out for me and replace a bolt and they refused to let me pay for their help. Unfortunately I drive a Tesla so I won't be able to come here for car repairs. However, I would recommend them just based off of being so friendly and fair. Update: It was impossible for me to get an appointment with Tesla for my warped rotors but I was able to get an appointment here on the same day. They even washed and vacuumed my car before I came to pick it up! I called every mechanic in Raleigh and no one would touch a Tesla. They had no issue here. 10/10

I love taking my bmw to First Class. They are friendly and honest about my car. There name says…read moreit all!

Chris Johnson rep who helped! He was extremely awesome and making sure that all of my needs were…read moretaken care of. He took his time to make sure he understood everything that I had going on to make sure I got a great quote.

I had slight damage to my Acura MDX and went to Hendrick Collision to get an estimate for repair…read more They were very friendly, looked at the damage and did not hesitate to get a tool, put the panel back in place and make an adjustment while my car was still in the parking lot. And even more remarkable, there was no charge! Wonderful customer service!

I received this advert in the mail and I thought I'd give them a try. I love supporting local…read morebusinesses. And guess what? INCONCEIVABLE AUTOMOTIVE DID NOT DISAPPOINT! Their location is super convenient, just off Glenwood and close to I-540. While there, I met both the owners (Nathan and James), the head mechanic and the lead tech (Yemmi). I was gifted a bag full of little surprises, including an $2 bill. :) My vehicle's info was placed into their AI generated system which provides my car's history. The system alerts them, and me, if anything is overdue. They also offer a great referral program! For every referral, you both get $25 off. Nathan's excitement about their business was infectious. You can tell how proud he is to offer honest, high quality, cost appropriate services. Business details: they provide 100% transparency with all inspections by providing pictures and videos, shows you what they paid for the supplies and shares their set labor cost. They also offer a 10% discount for a well-deserving group (see advert pic). If nothing else gets you...this will do it....$49.99 for a FULL SYNTHETIC OIL CHANGE! I'm going back next week to have them check out my brakes. I'm pleased to have found a local business that truly cares about our community. Did I mention they are vet owned, offer an Uber if you live nearby AND support multiple local organizations?

Everything was awesome! As a newcomer to NC, Nathan & James…read moreput me right at ease. They checked my car out and determined that my problem with my brakes was a recall issue. Took it to a dealership & was fixed in 1 day! Went right back to them to discuss recommendations the dealer made. Nate was upfront & honest about services they could provide at a better price and admitted when the dealership could do better. Great people doing great work! I've found my mechanic in NC and recommend them to anyone needing a mechanic in this area!

Great work.Reliable.Use three times.Always very satisfied.would recommend them.Did a great job all…read morethe time.

If I could give 0 stars I would. I just left this shop with the owner yelling "F*ck you, get the…read moref*ck out of my shop. I feel sorry for your husband". (I'm assuming he feels sorry for him because I didn't cower to his misogyny and condescension and let him cut me off and insult me). Not only did he keep my vehicle for 3 months with NO WORD to my husband or l (he called us both liars btw), but I left voicemails and a message with the receptionist for him to call me and he never did. His defense was that I must not have cared since I left the vehicle there, and when I was trying to explain that my husband was unable to come during business hours, that he works during that time...and that I also work out of town and this is my first time home in almost a month, he kept cutting me off and started yelling at me. He also lied and gaslighted me when I said I had called and couldn't even leave a voicemail because their phone says voicemail is full. He said he wasn't able to get after market parts, except that also is a lie because I have it at another shop and they are able to get every single piece it needs from Auto Parts outlet in Raleigh, for just under 1500. He told me it would be over 8K to fix it because "all the parts had to be ordered new". Unprofessional, overly aggressive, misogynistic scam artist. Too bad he's not BBB accredited, although this is probably why.

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.