I had such a great experience! The service was amazing from start to finish. Everything was handled professionally, but still felt very welcoming and personal. You can definitely tell there is a lot of care and attention put into the customer experience. read more

I bought a screen protector and a camera protector. They very helpful. Great service. I will come again. Thank you. read more

The best place to get screen protectors, cell cases. Never had problems with them. Totally recommended. read more

ZAGG Tyler Galleria - Mobile Phones Near Me - Riverside, California

Great customer service. They are very helpful and always explain all the benefits and options of the products.

Recently made an upgrade to a 17 pro max and as always,Berrin always takes care of me. Super friendly and always professional. Highly recommend !!!! read more

Very friendly and helpful.Fixed my screen protector and even cleaned the phone. Phone looks brand new! Thank you so much for such professional service! Would recommend 100%. read more

This is my go to place. I've been coming here ever since I had an iPhone 11 my iPhone 15 screen got completely destroyed and they replaced it. I just bought my 16 Pro Max case from these guys every single time I come their professional they're super cool and they get exactly what I need done usually, I deal with Berrin but this last time I went, I dealt with Deniz doesn't seem to matter who's working they're always on point! read more

Berrin and Deniz are amazing!!!! They are so kind and friendly and go over and beyond every time I see them.!!! always have a smile on their faces!! you can tell they enjoy their job and they always make you feel important! I recommend them to everyone. I will always come here. They are the best.!! read more

Great convenient place and super fast! Worked with Beerrin and Deniz and they were so helpful!

They have great customer service , very friendly . They take the time to help you out . They are very quick and efficient.

The best screen protector and great service very friendly my third time getting it not expensive only $12 to replace it again

Great service! Thanks to Berrin and Deniz. They were amazing at helping us out test a bunch of cases and protectors.

great service! employee are so lovely and patient they treat people with respect Love it read more

Even though the staff is very nice, I repaired two phones for nothing. I put them away for a few months and when I got them out, I found one phone was misaligned and I never got a usuable screen. The second phone I gave to my son and in a few days the whole screen fell off. read more

I always have a great experience at ZAGG in the Tyler Galleria when replacing my cracked phone screen--the service is consistently swift and efficient. Today, I especially appreciated Victor's helpful suggestion to upgrade to a stronger protective screen. Since I am always dropping my phone, his recommendation made sense, and I also liked that it blocks harmful rays. He was informative without being pushy, and I'm grateful for the excellent service. read more

Stop by Zagg at the beginning of the year 2025, thought it was expensive but as I got a chance to use them for my phone repair that, by the way was beyond repair,... it had screen broken and detached... well, Barrin a kind and beautiful youg lady help me and repair it, it was like a mission impossible, but she repair it, very nice amazing personality very friendly and excellent service. Also, during that time I got a screen protector too, ever since i have dropped my phone so many times but my screen still intact. Today, I brought my phone one more time as my screen got detached from my phone ( not the screen protector) and the awesome Víctor was able to help me with it! He was so incredibly helpful, he place all the pieces together and put it together for me... he took the time patiently placing everything together thats what I call superb customer service. THANK YOU!!! Barrin was there too and she was so helpful as well, she remember me, like always very friendly and great customer service, both of them. If you looking for a place to repair get great quality products and amazing customer service where they make you feel like family ... you got to visit Zagg at Tyler mall !!! read more

Ive purchased many screens and products from best buy and thinking this was the more direct way. I had my screen protector replaced and the convinced me to get the deep cleaning for extra fee. He claimed he did while i watched the entire time and claimed he did it when he didnt. We referred my daughter over to fix her iphone back screen he even insisted that she buy a better case.changed it and within two weeks it cracked and looking at the installion closely it wasnt even installed properly. He says i can fix for $80. Rip off read more

Took my phone to get fixed on the 14 of this month and less than 2 weeks, it started doing the same thing. When going back to speak to them, the worker told me I needed to pay again, even though I already paid and added on the warranty for my phone read more

Really kind woman working today. They put a new screen protector on my new iPhone for me. I like sticking with Zagg for the $9.99 replacement when they crack. My last phone's lasted two years with their brand. They also did a really good job putting it on. Happy with the customer service read more

There is a line of people waiting for over an hour after opening and the worker who opened the stand has not returned. Why open the stand and then leave for over an hour? Taking a nap in his car? Taking an hour long break before the work day even starts? Very unprofessional and inconsiderate of everyone's time. read more

Called before I arrived. No wait! Great friendly service. I would definitely recommend this place.

The most horrific customer service I've ever witnessed. Employee Sam was disgusting treated an Army veteran with such disrespect, then continued to treat me the same way... I refused to spend a dollar at this location, I also sent an email to her boss Allie and never received a response. Please save your time and go to Victoria Gardens! The service there is worth the drive for sure you will not be disappointed read more

Do NOT believe anything this place tells you. I purchased a privacy screen for my iPhone 8 and asked if the life time replacement would continue if I upgraded my phone and they said "yes it will" Today they just told me "no it won't" and if I want I can pay another $55 for something that will have a life time replacement. If you don't cover upgrades just say so in the beginning and don't LIE just to make a sale. I will never use one of their products again. read more

I have been coming here for what seems forever with my various phones and each time I only received standard service. Today however that changed, big time. The guy (I couldn't catch his name) was very nice. He greeted me the moment I walked up, took my information and grabbed a screen. It literally took him just a few minutes (like maybe 2 at max?) to do my phone screen. Every time I've gotten it done, it would either be crooked or have bubbles- something. I was so impressed with him because it was perfect. He's tall, young, dark hair....please don't ever get rid of this guy, he's amazing! read more

You guys had me worried when I came one night and I saw no one there. Glad it was that I just came after hours. You guys are the best!!

We always end up coming back ,quality is top notch with literally unbeatable prices ...we went in on Sunday to re-zagg our new phones it was great!!! After a couple of days my husband's phone was developing air pockets took it back and they replaced it, Customer service is great every time we go read more

Went here on Sunday had a hour wait. They charged me 10 bucks to put the protector on which i guess was fine. Waited the hour got my phone back and now i am unable to text on my phone due to them using a different one then i had pay for to have put on. The protector is not on right and is lifting what a horrible experience with this ZAGG brand. I will never buy again. read more

I wish I could give no stars. I have pot chases several zagg protection covers for several phones. I bought one a few years back and the sales guy said it's not zagg. I explained to him that I bought it from that kiosk and that's the only kiosk I use in the Tyler mall and he basically did everything but call me a list AMD HE ARGUED WIGH ME. I showed him my two other phones that were had zagg covers and he refused to replace the shield from a third PHONE. THEY WONT STAMD BEHIND THEIR PRODUCTS!!! BUYER BEWARE! I WILL NOT BUY ZAGG AGAIN! read more

I bought my first ZAGG InvisibleShield when I purchased my Galaxy S7 in 2018. Three weeks ago, I pulled out of the driveway in my car forgetting that I had put my phone on the roof of the car before getting in. I was a half block away when the phone fell from my car and onto the pavement. The ZAGG shield was shattered, although it still adhered to the phone lens. My phone still worked, so I did not remove the damaged lens until I received the new one that I ordered. When I did remove the damaged shield, the lens on my S7 was pristine; there were no scratches at all. The phone looked new. (See my before and after pictures). The ZAGG InvisibleShield, along with the Insipio case, actually saved my phone. Glad they still made the shield for the older Samsung S7. read more

ZAGG Tyler Galleria - Damaged ZAGG shield from accidental fall - Mobile Phones Near Me - Riverside, California

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As a long time customer, I am very upset with their customer service. Just purchased a new phone and ordered a new glass elite shield from the Zagg website for my phone. It is defective and they will not replace it unless I pay the $5. I understand with their warranty that that is the cost but this is for a new one that did not work completely correct in the first place. It does not adhere in one corner. I don't mind paying $5 with replacing a cracked or broken one but I do when I get it that way. Bad customer care and service. Buyer beware. read more

What a rip off, they falsely advertise their glass screen protectors that are $50 come with a lifetime warranty.. That's not true, the warranty doesn't help the customer, it only benefits the company. I bought a screen protector it broke 2 days later, I went back to have it replaced and the employee said it will be $10 to replace which they don't tell you in the beginning because they know no one would buy it. In LA they're $10 in the alley and the glass is twice as thick so they don't break. Don't get scammed by Zagg read more

When I bought my iPhone 8+ I decided to put on the ZAGG invisible shield. I dropped my phone last week and noticed a crack that went the entire width of the phone. I could tell if it was my screen or if it was the insolvent shield. I took it and had to wait 20min...no problem Red Robin was around the corner so yeah. I can back to check on my phone, $8.00 later new shield looks great. The product did what they said it would and I'm pumped. read more

Inland Empire, look no further!!! Brittany broke the mold on exceptional customer service today, bottom line. After two-unsuccessful visits to their other locations, Brittany spearheaded our FitBit Invisible Shield issues after poor craftsmanship at another local kiosk. No bubbles and no jagged cuts, all professional clean cuts as if she was cutting for her own FitBit's. You want to protect your smart devices too? Brittany has done our iPads to include our iPhones all with the upmost attention to detail. Zagg owners, have Brittany do the training. She is the epitome of 5-Star Customer Service! Thank you. read more

I had a great experience with a representative who I spoke with on the phone. It was not at this location specifically, but I wanted to make sure I complemented Stacy's professionalism and care while taking my phone call. I screwed up an order and she totally took care of me and helped me get a new screen protector ASAP. She was very helpful and completely professional. I will definitely be purchasing from ZAGG again! read more

I didn't get the name, but a girl with glasses helped me and my bf out, she was super nice and helpful! she had a lot of costumers and did her best to get to everyone as soon as she could, and did did a great job on replacing our screens! read more

Ali is the BEST. She helped my boyfriend and I w two replacement screens when ours took a dump. We'll only go to zagg for her. 10/10 A++

Brittany was great! She recommended a better screen protector for my Apple Watch! Provided me with awesome customer service!

We have had ZAGG on ALL our phones for years!!! This location is scandalous and will take you for every cent possible. NEVER have we had to pay the "installation" fee when we buy NEW products. All we have ever had to pay is to purchase the new product. The ONLY time we have had to pay "installation" fees was when we were replacing ZAGG screens. This joke of a place charged the purchased price AND installation price. They also install their product then tell you the price and have no prices posted. Will NEVER go to this location again or recommend anyone we know to go there either. read more

I use Zagg screen savers there pretty good, I've been to the Zagg kiosk a few times. With this COVID stuff happening I doubted the kiosk would be open thankfully it was unfortunately I'll be needing to make a return trip soon read more

Got a mophie case from these hackers and it stopped working immediately then sent me a new one and tried to charge me full price for the same pos. Them and Verizon are obviously in cahoots. read more