Want to start off by saying I am not being asked to write this at all I am not being offered any…read moremonetary compensation for this review but I absolutely love my engagement ring my Fiancée said how amazing they were and helped him pick out what looked beautiful was going to be comfortable and a timeless piece I will love for the rest of my life thank you so much for being a part of our special day we will 100% be back!

My husband wanted to upgrade my wedding rings for our anniversary. We started at DK jewelers…read morebecause I had no idea what I actually wanted. Bonnie was awesome, she took the time to let me try on everything and anything. She answered all our questions and gave us the pricing on the pieces we liked. I wanted to go to some other stores and see what they were offering as well so my husband and I did visit three other stores. Once I knew exactly what we wanted my husband and I both agreed we wanted to go back to DK's. No other store compared to the welcoming feeling and down to earth staff. So back we went to DK jewelers. Due to us custom creating our ring it took about 4 weeks, but it was well worth the wait when I picked up those rings. Absolutely stunning!! We are very happy we chose DK.

Extremely friendly and knowledgable, everyone in the shop is helpful, never pushy at all. They have…read moresized rings for me, fixed jewelry, restrung a treasured pearl bracelet, and helped me find gifts for several occasions. They do everything from designing beautiful jewelry to changing watch batteries. Very comfortable setting and very approachable. I never thought I'd "have" a jeweler but I consider them my go-to.

Great jewelry store. They can make whatever you want if they don't have it in the store. Very…read moretalented jewelers. The service is absolutely amazing. They are competitively priced. I have been dealing with Matt & Scott since they opened. Won't go anywhere else.

These folks are at the top of my list!…read more I am an avid collector of Invicta watches, but have very small wrists for a man, thus Invicta bracelet style watches, for men, are ALWAYS too big! The folks at Garrick have been wonderful about sizing down these watch bracelets for me...and they are FAST! They do, in 10 minutes, what would take me 2 HOURS to accomplish, with my shaky hands! AND...they treat me, and my $10 watch band sizing, just as nicely as if I were spending thousands on diamonds! Most jewelers won't even be bothered!

This is my favorite local store. Their jewelry is exceptional quality and the sales staff is so…read morehelpful and knowledgeable about all their lovely pieces. They always offer to show me anything in the store! So happy I rediscovered this wonderful place!

Great service from Taylor! I selected the item I wanted and it was the easiest process ever…read more Beautifully gift wrapped and I was on my way quickly and very satisfied. White Marsh Mall has so many jewelry stores but this is the one you want to patronize. They went above and beyond and I will certainly do business again.

I'm not surprised that Reed's gets so many comments about the great staff. I broke the tiny pin on…read moremy glasses and the little piece was stuck inside the opening. Levin eye care, where I'd bought them, couldn't get it out and suggested a jeweler. They suggested a watch repair service or maybe another optician. Went to 3 jewelers, no way, they said. Tried 2 other opticians, no go. They said it was threaded and couldn't be gotten out. Went to Quick Fix in the mall (watch repair) - they said only a jeweler could fix it and they'd take it to one for me for $49.99 and I could pick it up in a few days if it was fixable (!?). In desperation I tried Reed's, a few stores down from them. At first they couldn't do it either and I told them that I wouldn't be upset if they had to damage it and please try again? He said "I only needed to hear that because this will take a lot of pressure." And they removed it, no damage! And wouldn't charge me a penny. They really are the nicest, warmest people, like they really cared about my little issue. I'm not a salesperson-hugging sort of person but I did. I wish I wore jewelry, they'd have my business just for being great humans. Quick Fix, on the other hand... what a ripoff. I wouldn't touch 'em with a 10 foot pole.

I've shopped at this Towson Town Center location for a long time, and it never disappoints. Kenyoda…read moreis my go-to--she's attentive, honest, and makes sure I leave happy (and yes, usually with a little extra in my bag!). The whole staff is super friendly and courteous, and the service is consistently great. This is the only location I trust with my purchases.

So I was looking for a ring to propose to my girlfriend & found myself going to Zales out Towson…read moreTown Center. My adventure started rough because of my poor choice of timing I went on a Saturday at like 5pm so of course the mall is packed & finding parking is a battle all unto itself. After bout 29 minutes of circling I found a spot then proceeded to go in & was greeted by Stephen. I told him exactly what I was looking for & he did an amazing job of helping me. But the best part was the ring I settled on wasn't scheduled to arrive until September the 27th which was the day I was selected to go to Paris. So Stephen being the life saver he is came up with the brilliant idea of purchasing a second ring that was available today & taking that to Paris wit me (cause Paris was where I intended on popping the question at). Then when I got back just bring that ring back with all my paperwork & return that when I come to pick up my ring. Luckily the Wednesday before I was scheduled to leave I got an email to pick my ring up so the swap out never ended up happening because I went to Paris with the correct one. But if you're in the market for wedding or engagement rings I would recommend Zales

update: I think I mistyped it was $600 not $800 if memory serves and I was recently contacted and…read moreI'm getting reimbursed for the extra charge. As I said before the work was great and that's been resolved so 5 star it is

Absolutely delightful experience! I went in looking for an engagement ring, they helped me every…read morestep of the way in getting the perfect ring!

Everything and all the staff! Sounds hard to believe but my friend from out of town had some…read morespecial estate jewelry needs to be looked at and I went along with her for the appointment. I didn't know what to expect from some calls she had made to other places before finding Scott & Co~ They treated her many questions with kind consideration answering them all and took the time to explain things about the pieces that we were not aware of. All the staff that we happened to see were genuinely kind to us and it wasn't that we were "rich" or looked so as we aren't and didn't it's just how they treat people. They are HONEST, fair and knowledgeable and that's what you want in a jewelry store. We will gladly be back for anything our families need in the future and we 100 % recommend them with all confidence to you!

My husband and I moved to the area not long ago. We've been looking for a jewelry store to have…read morethe same type of relationship that we had with the local jewelry store where we used to live. Scott & Co was hosting an open house gathering that gave us the chance to go in and meet the staff and see the shop. My husband collects gems and would take them to the other shop to have them set. This could result in a couple hundred dollars after the setting and service. We like when all repairs are done in house (which Scott's also does). Brock was super helpful and tried to go above to help us. The prices to have 2 items repaired was very reasonable. We were not however impressed at all with their gemologist. She was very stand offish, and unwilling to see the relationship that we were trying to build with the company as a whole. The other store we used, he could go in and the gemologist was willing to look at the stone(s) and quickly check them to advise if they were worth putting into a setting or not. She was able to give a ballpark on value before setting. Nothing was in writing or official but it gave us data needed to proceed or not. This relationship gave the store the business of setting our stones and then if needed, we'd pay for the official appraisal. This relationship lasted over 10+ years. What really was irritating was the receipt stated $45 for the appraisal, mapping, etc. this gemologist said that the price didn't include the appraisal because that's $100. The $45 only included mapping. First, it seems they need to amend their invoices to properly show the service because when I see appraisal, mapping the comma indicates it's both. He tried to explain the relationship we had with this other jewelry store and she wanted no part of it. They have the right to conduct business how they want. I get that, but she came across as "I won't do this" or "I won't do that". She never consulted with a manager or the owner to see if this could be something as a company they would do. I'm not so much faulting the decision as much as how snooty she was about it.

I highly recommend Bespoke! Jon was a pleasure to work with and created two beautiful pieces for…read moremy wedding set!

absolutely LOVED Jon's process and the outcome was better than u could have imagined :). my wife…read moreabsolutely loves her ring and how custom it is! Jon was kind, patient, masterful in his work and in the end the ring cost about what a non-custom ring would which was such a blessing for my budget!