Saw ads for this place on vacation here in SWF and decided to try it. Got the Surf & Turf that we saw on TV. Chicken and shrimp were tasty enough, same for the fries. Food seemed to be prepared fine and the staff was really nice. The reason for the 3 star review is the sheer amount of sodium in EVERYTHING. I mean everything. The fries have "seasoning", the shrimp and chicken batter both have tons of salt. Even tasted like the Coke freestyle machine has salt in it, but that could just be from my taste buds being burned by the point I took a drink. I don't think I'd be able to eat here more than 2/year based on intaking that much sodium in one sitting. I'm a bigger guy and don't leave much on plates very often, I ended up throwing over half my meal in the trash because of the high salt. Zaxby's, if you're listening, it might be good to back off the salt a bit and offer packets if people want more. read more

Zaxbys - Surf & Turf - Chicken Wings Near Me - Fort Myers, Florida

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Zaxby's This was the 1st time I have ever been to a Zaxby's. They have lots of Salads, Chicken Fingers, Chicken Sandwiches and even Veggie Egg Rolls on the menu. I got Zaxby's Signature Sandwich, and my wife got what's called the House Zalad and the Veggie Egg Rolls. Ordering was easy at the front counter and our food came out quick. My Sandwich and Crinkle Fries were ok noting super special about them. My wife's Salad was huge and lots it items and they all looked fresh and tasted great. The Veggie Eggs Rolls were a little well done for our liking. I found the food here to be ok, but the Salad was a step above for sure. I give this place 4 out of 5 stars. Follow Me On FB For More Reviews & Fun Gulf Coast Terry #gcterry read more

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Excellent food, great service & unique sauce flavors. The milkshakes are delicious & they have fried cream-cheese bites with strawberry dipping sauce that's to-die-for! A must! read more

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Had some of the most Amazing food very thrilled! Very nice a speedy service from employees

Ridiculous!!! We got an 8 piece boneless wing meal. WHAT A JOKE!! These so called wings were about the size of a quarter IF that. So twenty bucks for these 2 meals that barely had enough meat to even qualify as a wing. That's a rip off at its best!!! read more

Zaxbys - ONE BONELESS WING!! - Chicken Wings Near Me - Fort Myers, Florida

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Employee that I encountered was polite, speed of service was acceptable. The temperature of the food was hot which I like and it means that it wasn't old. However, they didn't include the Strawberry Sauce for the dessert that I ordered which was very disappointing. read more

Meh, won't get me back there. Would rather go to Chick file, these chicken fingers were super salty, their sauce tasted awful, their other sauces are packaged, my husband got a salad & packages of dressing, yuck who wants that? Nothing impressive here to get me back. read more

Zaxbys - Chicken Finger Plate - Chicken Wings Near Me - Fort Myers, Florida

I was in suicidal psychosis. needed decaff no foor stampsI order hot brkfst25 yrbago great fast efficint drlver read more

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Service was good, prompt and efficient but unfortunately the food standards for Zaxbys has gone down tremendously. The only thing holding this review at a 3 stars is the service. I haven't been to Zaxbys in a while so from how I remember the quality of food being an over year or two ago compared today was pretty disappointing. I remember really thick juicy chicken fingers but today we got some floppy skinny weird looking chicken fingers lol. The taste and flavor were still good but the quality of meat has gone down. I hope they improve their chicken tenders and bring back the big juicy ones. read more

Food is not appealing or sufficient Mediocre at best , when compared to Culver's or Arby's and other fast food giants

Zaxbys used to be one of my favorite places to grab a quick bite when we were on that side of town. Service and food both have gone down hill. Chicken strips were much smaller than previous times, and so so salty. French fries have remained the same and were good. Disappointed the mushrooms are no longer an item. Gal at the window had no desire to be there. read more

Zaxbys - Tiny little chicken finger - Chicken Wings Near Me - Fort Myers, Florida

VERY disappointed! My daughter and I decided to go to zaxby's because we just LOVE that Zac Sauce. We went through the drive through and we order two big Zax Snaks with 2 extra zac sauces for 25 cents EACH. The wait time was pretty long and the service wasn't great. One of the workers said a cuss word while we were waiting and my daughter heard. Yikes. When we finally get our order we went home just to find out we got no Zax Sauce. Really Zaxbys on Cleaveland... Do better!!!! read more

I've been to a couple of Zaxby's back in my old home town of Louisville Ky, so I have a certain expectation for the food... As in ALL the food should be hot and edible,‍ Sorry to say this particular restaurant failed. Customer service is kinda like " what do you want cause Really I DON'T wanna take your order but I have to" but I know most businesses are having trouble finding people to actually she up so I take that the norm for a while. Next the dining room SMELLED like cross between dirty water & mildew, not a great start but again it's the only Zaxby's around so I thought maybe their just having an issue or an off day..... not the case. The Coke freestyle machine "the one with touchscreen that allows you to pick your flavors" was all but outta flavors save Fanta and Ginger ale... Now the food: Chicken strips were hot, toast was Cold and hard, Fries were luke warm and soggy.. I also got boneless wings but I threw them away because they tasted funny. Overall it was a horrible experience & I recommend you avoid this place unless your just really feeling the Zack sauce, otherwise just drive a bit further down Cleveland Avenue and hit hooters or PDQ, it'll be times better. read more

Poor customer service. Shut the drive threw window in husbands face as he was asking for condiments. Than the food was nothing! For $11.00 Call that 3 chicken fingers not big & dry. And hardly no fries. See why they shut the drive threw window in my husbands face! read more

Zaxby's used to be a great place when I moved here in 2019! I have eaten here over the years 2020/2021/2022 & 2023. I kind of don't go there anymore because it's fast food, but the only thing that I eat there really is the chicken bacon ranch loaded fries which are pretty good and they're cheap! So I had went into Zaxby's on Wednesday 4/23/25, I had ordered the boneless wing meal! I was waiting for my food got my drink and then next thing you know my name was called! So I had went up and got my food, sat down, thought nothing of it. Everything was going great. Ate all my fries, I took a bite of my toast, still normal.... Took another bite of my toast started chewing, next thing you know, I have a hair in my mouth. and it was a long hair. I literally opened my mouth and spit out my food, pulled the hair out from the toast. I went straight to the counter and said "excuse me I have a hair in my toast!" And right away the ladies reaction, she said "oh god" or "oh no" I forget. So she said leave it alone. Don't touch anything. I ended up throwing out my food and she said why did you throw it out? I was going to show my manager. What were you going to show her? There's nothing to show her I just showed you the hair. How is it possible that it only happens to me and that there's a hair intact in the toast?! Like seriously I don't get it. I guarantee you there was a lady in the back making the toast one day, flicking her hair with no hair net, talking to other employees, and a piece of her hair fell into the toast and then she just baked it as normal!!! this place needs to be shut down! if I could give Zaxby's 0/5 stars! I would! There needs to be health inspection at this place! Guaranteed to be shut down and everybody would lose their jobs. I will never be back to Zaxby's in Fort Myers for as long as I live! RIP! I actually said myself before I went there that I was going to give them another chance and they blew it! Thanks Zaxby's for disappointing me!!! read more

I'm gonna be honest I can't get enough of the hot honey mustard sauce that I put on the chicken. Out of 10 would recommend anybody

For me the chicken was okay but what pushed over the top was the customer service. Better employees than KFC or Popeyes by far...That was a big deal..,After dealing with totally apathy and eye rolling at other fast food chicken retailers it was nice to actually have good customer service...My order was not. hot but not a big deal, I was grateful for polite staff that greeted me and said thank you...So simple, just shows the difference good management makes. read more

so, i normally dont go to zaxbys due to them having nothing but young workers who look 90% lost half the time waiting for the manager to tell them what to do next. this exact reason is the reason i dont go as often. knowing that young workers half ssa their job duties and dont even greet you at the window but will be 4/5 just standing there staring at you waiting for someone to instruct them waiting for the time to clock out. its sad $22 just to find out their food has lost their quality. read more

Zaxbys - FLY in my Cobb Zalad. - Chicken Wings Near Me - Fort Myers, Florida

Nothing to see here move along! Seriously for a chain this restaurant gets a failing grade on presentation. Its no frills food on a styrofoam plate. Not very appetizing food presentation. The chicken sandwich was so so and again really you can get this type of sandwich at any fast food restaurant. French fries where the frozen type businesses buy by the 20 lb bag. Decor was depressing and needs an update bad. Service was OK . First and last visit to Zaxby's. read more

Zaxbys - Chicken Wings Near Me - Fort Myers, Florida

Very disappointing visit for sure. First, the staff here are not the friendliest people. They don't greet you when you come in, and seem completely disinterested in actually serving you. I was one of the first people through the door, so they weren't very busy, so they certainly could have been focused on the hospitality part. The chicken breast was very average. Not well seasoned and lacking flavor. The crinkle cut fries had a nice seasoning on it, but clearly a frozen product and a small portion for sure. Overall, I won't be going back. There is nothing that I had that screams, "come back again". When the food is average at best, and the service is below par, it can't possibly get a return visit from me. read more

I stopped by to pick up food today at 3:37. My order was everything I asked for and nice and hot. The staff was extremely friendly especially Annie A and I believe a manager who apologized for wait on food being a lil long. I can't express how nice it is to see such pleasant employees. I will definitely be back. Keep the great personalities. Pat D read more

How can this place stay in business what they are serving up? Tiny little chicken fingers served with cold fries and 'garlic toast'? Not a place for a decent value priced meal. Maybe the sandwich is better, haven't tried. read more

We had a bad experience at this location a year ago, but they had just recently hired a new store manager who addressed our bad experience immediately after being contacted. We have eaten there twice in the last three weeks & have been very satisfied both times. Congratulations to her & her team for serving the Zaxby's food they have been known for! read more

Zaxby's, Cleveland Ave., Ft. Meyers, Fl., Here is some chatter and my 2 cents on the food. I have had this booked mark for a while. My inner voice has stopped me from going. Now I know why. First whoever design the lot were idiots ( must be floridian) To enter main door,you must pass thru the drive thru lane. If there was a line at the drive thru, YOU would have your SAFETY in jeopardy. You would have to wait or take a chance on a typical floridian driver and go between 2 automobiles. ( Florida ALWAYS in top 5 worst drivers in the country.) They got this right by having handicapped spaces near a entrance. Though if you are in a wheelchair or disable it magnify the risk. Now I must say all the staff were nice and friendly. My first time here not sure what to get? I was given a sample of the so called hot sauce. NOT HOT..just too much vinegar. I settled on the cuba sandwich. The fries were good just too small of a portion. The chicken breast was bigger than I thought. Tasted like a steamed or boiled breast. No flavor per se... I just was NOT impress with the sandwich over all. Will I be back? Naw. read more

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The chicken was dry and not very tasty. The fries were excellent!!!! I do not recommend the cole slaw either. I don't think I would try this chain again based on today's visit. read more

I decided to use the drive through but I still ended up having to turn around and go inside because half of my order was cold. Not to mention the girls attitude at the window and the filthy ketchup packets. Thank God I never use them. read more

Zaxbys - Chicken Wings Near Me - Fort Myers, Florida

Dining room closed with a sign saying rebooting the system" but the drive thru was open". Wait in the line at the drive thru for 20 minutes to finally make it to place our order and we get a "we will be right with you" 10 minutes after that we are honking and saying hello o to the mic with no response. When someone comes on they state they are short staffed and the system is still rebooting (not in the nicest tone). The service at this location is horrible. Wish I would have gone somewhere else instead of investing so much time here. read more

Stopped in this afternoon for lunch. Food was served piping hot and fresh. Staff was friendly and very accomadating, Love this place and will be back. read more

I went to a Zaxby's in North Carolina and I was told that they had gluten free items on their menu and I ordered wings and fries and they were excellent. This location in Fort Myers, Florida unfortunately I did not have the same experience. I asked the employees just to make sure that some of their items were gluten free and they looked at me like they had two heads. I noticed there weren't beading on the wings, but there was breading on the fries, which was not the case at the Zaxby's I went to in North Carolina. HOW THE HELL DO YOU NOT KNOW WHAT GLUTEN IS???? Well, you clueless employees are the reason why I had a bad reaction. Some people have severe allergies (whether it's gluten, dairy, nuts) to the point you could be in the hospital dying. Keep that in mind and have respect for people with allergies. I do not recommend this location to anyone due to their selfish employees who don't care for customers with severe allergies. And oh yeah, it's too expensive. read more

Justin does an incredible job! Service was great & food was amazingly. Nuclear sauce is the best. read more

Zaxbys - Chicken Wings Near Me - Fort Myers, Florida

My first Zaxby's experience ever so I wasn't sure what to expect. I'm trying to keep things a little on the healthy side so I ordered the Cobb Salad with a side of fried pickles (so much for healthy). The salad is obviously made to order because it took much longer for me to get my order than quite a few people that ordered after me and when I finally received it I could tell my assumption was correct. It was a freshly prepared salad with all the usual "cobb" accompaniments - minus the avocado. Hard boiled egg, crispy bacon, sliced tomatoes, diced peeled cucumber and crunchy noodles in a bed of the typical bagged salad mix. I chose to top mine with the crispy chicken which was good. Overall I was pleased with the salad, it was just a small step up from the usual fast food salad. Now about the fried pickles.....first I should say I LOVE fried pickles and I probably would've loved these too - if they weren't literally swimming in grease. Most of them too soggy to even look appetizing let alone eat . Left pools of grease on my plate, yuck. read more

Zaxbys - Fried pickles - Chicken Wings Near Me - Fort Myers, Florida

Back again to enjoy this awesome new flavor of milkshake - Birthday cake! really am loving having a zaxby's so close to home read more

Zaxbys - birthday cake milkshake is to die for - literally! - Chicken Wings Near Me - Fort Myers, Florida

I have tried this place twice since I moved to the area, both times I wasn't let down. The chicken tenders were kind of small but other than that they were good. I didn't really care for the toast that comes with the meal. I really enjoyed the Zaxby sauce though and the seasoning on the fries is good! Both times the staff has been very kind and very quick. read more

The food was very good but the service was not. When we walked in she rushed us to order and didn't ask us what sauce we wanted or what sizes we wanted. We got to the soda machine and it must have been out of something because the soda tasted like dirty seltzer. We asked for sauce and they gave us an attitude and we're just overall rude.I would have paid for extra sauce but they said no this is what it comes with a dismissed me. I hate to leave a bad review when I got good food but it was very unwelcoming and uncomfortable. read more

The attitude of some of these workers is honestly garbage. Been enjoying the food here for a while but the service has not gotten any better, if anything the opposite. Can't even get a greeting, much less any sort of communication at the window. Just because your life is miserable doesn't mean you should take it out on me because I'm over here putting money in y'all salary so least you can do is provide some better service. read more

Got the Caesar salad not very much lettuce and there were more crewtan's than actual chicken on the salad.

Wonderful visit today! The staff all seemed very genuine and excited to be there The food was out of this world Can't believe i've never heard of this place before 10/10 will be back read more

Zaxbys - The club :) - Chicken Wings Near Me - Fort Myers, Florida

This place surprised me for a fast-food restaurant. The waiters were friendly at the Drive-thru. The wait wasn't too long either, so we're already off to a good start. Let's get into the review of the food. The chicken fingers were great. They were juicy, the skin was crunchy, and there was a lot of flavor packed into one bite. The fries were being done right too. They put some sort of spices on their fries that make it 10x more flavorful. They were crunchy, and juicy. Exactly how a fry should be. The Texas Toast was the cherry on top for the meal. The toast was a little too crispy and overcooked to my liking, but the toast was warm and crunchy, so it was pretty good too. read more

This place actually pretty fire. Honestly don't know why I have this place a 1 star before. My first experience was alright but the 2nd time knocked it out of the park. read more

Chicken and fries are greasy. Cookies are too crunchy. Not much of a variety of drinks or food items.