Stopped here for breakfast while passing through. Food was good. Service was excellent and the…read morestaff were very nice.

Service is absolutely terrible. Waited over 20 minutes for 2 orders of chicken fingers…read more When I went inside the store to get an update on the order the workers continued speaking with each other and laughing. Will never go back.

Awsome burger. Cook just right like they supposed to be. Also had the extra piece of meat in it…read more Service was great and fast.

Yes! I took to the Milo's drive thru to pick up some fries. Well, certainly I was not alone, the…read moredrive thru was packed. I waited patiently as I chit chat on the phone. All of a sudden, the car in front of me peeled off. When I got to the window, they had fetched his order. I told them, he peeled off. Well to my surprise, my regular little fry, changed to a mega fry right before my eyes. The girl at the window said enjoy, cause I literally just gave you a bag of fries. She did! Hit, fresh, delicious, filled to the top! I shared them!! But, super yum. A good thing came to she who waited!

I've come to this Whataburger and other Whataburger locations before, but it had been a while since…read moreI had one of their burgers. I'm a sucker for their chicken tenders! This location is very clean, and the staff is very friendly. I think it must have had a renovation recently, it looked so new and inviting! I decided to eat here last week, and I ordered a burger on their app with extra tomatoes and lettuce, and omitted onions. I like that you can modify your order on the app, however that is great only if they follow your modifications. I may have gotten the extra lettuce and tomatoes, but they definitely still had onions on my burger. No biggie, I just picked them off, but it's a little hard to do that while eating it on the go in my car. The burger was okay, I personally like my burger patty thicker and more flavorful. Their burgers just didn't really impress me. For now, I think I'll stick to their chicken!

I always stop here for my first meal whenever I'm in town. I ordered the "sweet & spicy bacon…read moreburger and it delicious. The service was quick and friendly especially with so many people ordering after the BAMA football game.

Cleanliness: 3/5. Some of the tables are messy, but that's what you get with a short staffed…read morerestaurant. Food: 4/5. The food itself is fine, but the service is awful. I'll get into that. Don't expect your order to be heard, let alone gotten right the first or second time. Expect to have to get a refund or have to pay more than once. Customer Service: 1/5. I'd give it a 0/5, but I know some 5/5 workers here, and props to them! I hope they work within other places instead of staying here- but a majority of workers here don't care about getting orders right, and would rather you get your money back and leave upset without your food because they got your order wrong than admit what they did. I even had an employee say I was "doing the most" when I explained what had happened and stood up for myself after paying, explaining I hadn't been given the receipt. I will likely not be returning here.

It took 20 mins to get our food last night, the girl behind the counter told us they were out of…read moreice ( I went next door to the convenient store to buy a cup of ice). There was a small group of customers (8 in all) , who had been there before we walked in, who were still waiting for their meals. And since their order screen faces you, I could see, that they were way behind... Not so much complaining, cause I understand when places are short on staff, just writing this to give my review. The food was good though....

Food was great! But the bathrooms were a mess. Hadn't been…read morecleaned for hours. Worse than any I've ever been in. Told a staff member who didn't seem to care. He didn't go tell anyone or say anything except "yes ma'am". No sense of urgency to check it out. There were 3 family groups squeezed into that tiny bathroom and we all talked about how nasty it was.

Oh, they're not closed. They built a brand new restaurant across the street on Walker Chapel Road…read more It is absolutely the slowest place I have ever seen in my life!!!! poor customer service my order wasn't right, but I wouldn't get back in that damn line or going inside to get it!!!

This line so long!!! OMG! Not in the 2026! We have waited 25 minutes for a mobile order. 15 minutes…read moreto get up to the scanner. 10 mins to get the free sandwich! Thank you for the reward! Fries were tossed everywhere in this bag. SMH. We will be back, cause Bae can't live without them fries and lemonade.

Teen Takeover! Ordered a number one combo with a Diet…read moreFrosted Lemonade. The food was delicious, but the experience was terrible. The teens from First Baptist Church Leeds, AL took over the restaurant. They did not hold the doors and occupied the booths and area near the restroom. I waited in the restroom ten minutes with one of the teens facetiming with her device propped on the paper towel holder - good grief! I was originally eating in, but there were no tables. I changed to takeout in the app, but when I finally arrived at the counter after making my way through the teens, my food was cold and on a tray. They dumped in a bag, and I escaped. It appears civility has gone the way of the Dodo bird, but it needs to be resurrected!

Fries were cold and not salted. The customized order for cheese burgers were incorrect. Order was…read moreplaced with UberEats so no way to get the order fixed. Contacted the store and no resolution provided.

Still -1 star Rosaline never followed thru like she promised…read more No refund issued Not good Krystals More people should know about this Followed up again with Rosaline who apologized for dropping the ball and then advised me Jacqueline is who I should be talking to Jacqueline called me to explain that this is the norm for the burgers and she would not be issuing a refund. Seriously you want me to eat raw bun soaked burgers. Explained I have been eating Krystals 50+ years and this was not right Will find another way to resolve this issue since Jacqueline obviously does not believe in "Customer Service" Check your order folks prior to leaving and don't hesitate to report issues. Especially raw meat Still trying to find the -2 star rating

Manager is an absolute a******! I ordered a hook and ladder fully involved and went to wait on my…read morefood, drinking my drink and eating my chips. After taking an unbelievable long time, I finally got it, but it didn't have lettuce. I said something to the manager, and he got an attitude, talking about how they didn't have a delivery, telling me I should have read the sign at the register. The "sign" was a post-it note that I obviously didn't see when ordering. I said they should have let me know, but with more attitude he tells me I should have read the sign, offering no solution. I then asked for my money back and was told that he would only refund the sandwich and not the drink and the chips, which is messed up, considering I didn't know they didn't have all the ingredients when I ordered! Never going back to this awful location. This manager is on a power trip and needs to be fired!

The food was alright honestly didn't even wanna eat it because it was a bunch of teenagers playing…read morearound while making the food screaming and yelling at eachother even with a bunch of customers in the store. They were even saying ewww why are you touching all over the food without gloves and then serving it to customers. They're definitely needed to be an adult supervising them.