Terrible Zaxbys, barely can understand them, order ahead on app a single plate of food was told it ain't ready yet and to park in handicapped space and they would bring it out, yes illegally parked at their instructions. Waiting almost 20 minutes now when folks in drive thru getting same food I ordered. Never visit this location ! read more

Zaxbys - Order - Chicken Wings Near Me - Lagrange, Georgia

Service was amazing them black women so nice and the food was hot and fresh I'm in love with this location they brought back the original taste read more

I ordered the 8 piece boneless wings combo and received re-dropped, dry chicken leftover from last night. I couldn't even stick a fork in them, they definitely were not cooked to order. read more

If i could give it a zero rating I WOULD. I came through the drive thru and got parked , and was given out the wrong food. I called up there multiple times and they didn't answer WHEN they answered they told me to come back and they'll "fix my order". They gave me the same thing as they did the first time so my order is STILL messed up. I will NOT be going back. read more

I needed a large order and the website left a lot to be desired BUT the staff was AMAZING!!! Ruby in particular went above and beyond. It was fresh and ready when I arrived and they helped me to my car with a smile!! The store was very clean. read more

Food: way overcooked chicken and soggy fries. Service: employees are ghetto rude. They don't have time for customers, would rather chill out with their cellphones and twerk for each other. The drive thru is an abysmal joke. Ambience: filthy and unhygienic with obscene rap music blaring away. Get the picture? read more

To pay 34.21 for wings I cant get all flats is so unnecessary like why even be open if you can please the customer. Some of my fries were hard couldn't eat them the woman who took my order should not be working there management need to get it together other times were great. Yall gotta do better read more

My order arrived via DoorDash timely and hot; however, it was missing stuff: no napkins, no sauces, no salad... oh well... not happy with Zaxby or DoorDash. read more

I've had enough. First, you had no fries ... so I got fried pickles, tell me why, the pickles were 95% battered, and had 5% of pickles ... make it make sense! Then, they ran out of strawberry sprite all of the sudden. When we got to the window, the workers look like their, sick and tired of customers. There was also a long line we stayed in line 30 minutes ... I wonder why, this place is horrid !! When we got back to our hotel room, The chicken tenders were way too overcooked, the food was cold and dry, and my bread was very soggy. Overall it was a bad experience ... we were from out of town ... and we should have stayed in the great wolf lodge and ate‍ . read more

they rushed me out of the drive-through while I was checking my food and of course they forgot my fork so now I have to eat my coleslaw like a dog. thank you zaxbys read more

This Place was very bad. They were out of 50% of the sauces. Service was slow and Drive Thru speaker was bad. Not to mention the food was incorrect and they charged me for sauces when I told I didn't want the Zax sauce. The chicken had a funny taste to it which I wind up throwing it away. No Napkins or forks were given to me. Would've gave them 0 stars if it was an option. Save your money and go elsewhere! read more

Zaxbys - a woman standing in front of a restaurant - Chicken Wings Near Me - Lagrange, Georgia

Always forget my sauce and wouldn't do anything about it, this is the 4th time! Will not be going back!!! I'm absolutely fed up! Plus they were very rude about it! read more

The bread was absurdly saltly, my mom and brothers got sandwiches and couldnt even finish, it was bathed in salt. The cheese bites were made with premade dough that was clearly noticed when eating them. I honestly dont plan on eating there ever again. read more

If you like waiting forever in the drive through line...visit this restaurant. If you want to hear the employees personal conversation while waiting...great drama..visit this restaurant. BTW if you are with the friends and family program you get served from the back door....highly suggest you get on this. I watch 4 people get food this way My food however was cold. Incorrect and gross. Management has no control of this business. It does provide entertainment while you wait. That is all I can say for them. read more

Absolutely disrespectful staff , snarky from the moment I walked in . Doing business here not recommended period.

Wish I could give no stars. This place is not clean and very bad customer service. We were treated like we were not welcome. I would not recommend this restaurant to anyone. LaGrange has another location go visit that one and leave this one alone. read more

Great food but get ready to get a fraction of what you asked for. The drug addicted drive through worker lost the ability to speak either somewhere during his weekly binges, or when his parents failed him miserably. Gave us the food but spaced out when it came to the drinks, and then gave us the diabetic version of sweet tea, as well as didn't give the other things I ordered other than the chicken itself. Maybe one day they'll figure it out but with the people moving into this town, I'm not expecting much. read more

Can't give you kess than a 1 star... Ate here for lunch about 12 hours ago. Only thing I ate all day and I have been paying for it all afternoon and evening. They must be serving bad food. Beware of this location... unless you want to spend your evening in the bathroom. Ughh!!! read more

the lady's got to fighting and no manager was around, i got my food though. still unprofessional

I waited 20 minutes for a side of fries and a coke. They are ridiculously slow. Not to mention I sat waiting 5 minutes before they even asked for my order. read more

Every single time we come here the service is terrible. The food is good, which is the only reason we continue to eat here but seriously the worst service! The drive-thru line is always long because they are so slow. This time we decided to call our order in ahead of time, arrived 30 minutes later, let them know we were here and continued to wait another 30 minutes. This was after they put me on hold for 10 minutes! UGH! read more

while ordering, we were cutoff and when we told that there was more that we needed to order we were completely cutoff again with attitude. we waited too long to continue our order and when we finally finished ordering, we were given the rudest attitude. read more

Once again this location has failed - they don't even deserve one star! Do yourself a favor and drive the extra 5 miles to go to the other location on Lafayette Parkway. Just visited this location - waited 20min at the drive thru just to get to the order speaker to find out they were out of zaxbys sauce!!! I mean how does zaxbys run out of sauce? Poor poor management! This manager needs to be put on probation or the store taken from him - this location is a waste!!! read more

This place is a joke. The only person who seems to remotely understand customer service is the cook and he's such in the kitchen. The young lady who took my order spoke so quietly and fast that she was inaudible. Their drink machine was a coke freestyle that was out of most selections. No biggie, i just wanted coke and Sprite. But wait! The drinks were FLAT. When i alerted the employee that the drinks were flat she made me aware that she doesn't have any idea why they would be. I had to tell the foodservice worker that the drinks were flat because they were out of co2. She disappears to the back only to emerge a few moments later to tell me that the manager doesn't know what to do either. Apparently the manager was too busy in the office to appear to address a legitimate customer concern. I wouldn't want to show my face either if i were in charge of this establishment. But if i were the manager i would at least reign in my employees and ensure that they were giving at least passable customer service. These people obviously have no one actually supervising them or the manager is of the same mindset as the employees. At least the chicken is decent. read more

This is the absolute nastiest Zaxbys I've ever been in. The employees are rude and the inside is filthy. Chewed chicken bones just lying on the floor. Fries all over the floor. Bathrooms are disgusting. Would not recommend. read more

The service here has really gone downhill... Make the drive to the one across from the mall, it's worth it...

Can't give you kess than a 1 star... Ate here for lunch about 12 hours ago. Only thing I ate all day and I have been paying for it all afternoon and evening. They must be serving bad food. Beware of this location... unless you want to spend your evening in the bathroom. Ughh!!! read more

Took them 45 minutes to make my food. I was offered no apology or explanation. Don't go here unless you don't have anywhere else to be all day. read more

It's terrible it took 45 for a hot 5 piece wing plate. And the bathroom was completely nasty. Urine was all over the floor and even on the toilet paper. Over all I wish I would have just stayed at work and not taken a lunch break. read more

I live in LaGrange, Ga. and I visit Zaxby's on a regular basis. There are two locations in LaGrange for Zaxby's which I have been to both. I usually go to the on Commerce for it is closer to my house. About 3 hrs. ago I was at the Zaxby's that is closest to me. As being a regular customer, I placed an order that came to almost $19.00, when my order was ready I asked for 2 Zax sauce, I was told that it would be 25 cents extra. Now, if I were running a business an I had a regular customer come in and place a $19.00 order, I would not hesitate to give them extra sauce and not think of charging. Needless to say, I will never be back in this trashy run Zaxby's again. It is disgusting, and I will drive the extra miles to go to the other location if I ever decide to go into a Zaxby's again. read more