I was pleasantly surprised by the friendly, courteous and fast service. The food was on point and piping hot! The establishment is pretty worn down and it smelt like they have some sewage issues. read more

Terrible service from one specific employee, rude and lazy with an attitude to match. read more

Zaxbys - Lazy employee - Fast Food Near Me - Tallahassee, Florida

I ordered on the app then endured twenty five of minute drive through time and only four cars ahead of me. I had a Zensation salad. Chicken was cold but generally okay; I'll go with mediocre. I normally LOVE Zaxbys but this location seems to have management challenges based on my one time visit. read more

This location cannot be considered "fast food!" I ordered a Zalad in their drive thru, and the store was not busy, after paying I was asked to join two other cars also waiting for their orders. It to 20-minutes to get my Zalad, no special order, right off the menu but 20-minutes! Unbelievable! read more

Well, in a prior review I said management was incompetent. It has not improved. The Zensatonal Asian salad had enough lettuce cores in it to make me choke. The dressing had been put on it and I was given an absolutely unneeded package of dressing while I was already had been given more than I wanted on the salad. This will be my last review as I don't plan to go again to any of their stores read more

We like the house salad with grilled chicken. It's big enough to share! It's always fresh and very satisfying.

I love Zaxby's! The food has never disappointed me. The menu is full of great chicken selections. My go to is either the Big Zak Snax Meal or the Kickin Chicken Sandwich. This time I decided to go with the Kickin Chicken Sandwich. It's 3 original Zaxby's chicken fingers drizzled with ranch sauce and their tongue torch sauce on Texas Toast. The best Texas Toast you'll ever have! I know it seems basic, but it's good. The fries are always beyond good because of the seasoning they use. Oh and you must have the Zax sauce or you're not doing any meal from Zaxby's justice. Service was average, as I expected for a busy night after graduation. The employee taking orders was being trained so he moved slow. He couldn't remember orders and were not calling out orders to customers as they were ready. I'm just it was just a one-off experience. The food was great, so no complaints from me. read more

Zaxbys - Kickin Chicken Sandwich Meal - Fast Food Near Me - Tallahassee, Florida

Very bad service and the quality was horrible and the chicken tenders were small and thin and me and my friend were going to share 6 tenders meal and they gave us 5. I'm also guessing they were short staffed and they took way too long for our order. read more

I usually love zaxby's but this time disappointed is an understatement. First I waited in line for a good 20 minutes finally order and they make me pull to a spot another 10 minutes goes by and they finally bring out my food. They forgot the sauce so another 5 minutes. Once I dig into the food the fries are not seasoned whatsoever, the chicken was undercooked, and burnt toast. very disappointed read more

This place opens at 10:30 am. I ordered via the drive thru at 11:07. My food was cold, as if it was reheated in dirty oil from the night before. The chicken was hard, and the fries were soft. I am not satisfied at all. I will not be returning, and if there is not a long line of cars, I would advise you not to either. read more

Zaxbys - Cold Dry Chicken - Fast Food Near Me - Tallahassee, Florida

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I always have problems at this Zaxby's location. Waited over 10 minutes for a mobile order today, and the employee at the drive through window had an attitude. And the last time I came, my chicken sandwich wasn't cooked all the way through. I'm done giving this location chances. read more

We love Zaxbys usually. But this location is horrible!! First off, the tea was sour. Then, when we ordered, it took almost 20 minutes to get our food. I wouldn't have complained if they were busy, but all of the employees were in the back except for 2 that we're working the drive thru. Our food was ready and had been sitting on the counter for over 5 minutes. Workers were rude. Will not return to this location. read more

I was very disappointed. The young lady who took my order was pleasant at first, while taking my order. When it came time for me to pick it up things changed. I'm more than certain that I had someone else's meal because everything that I ordered was not when I picked up I wanted no butter on my toast and of course I got a big greasy piece of toast I wanted to have a root beer for my drink and of course I got sweet tea and when I said this is not my drink she just says oh well we can't take that back as if you don't have garbage cans inside of your facility then I was just too pissed to say that I had a kids meal so I just went with what I had I was afraid to give the food back. I also paid for an additional sauce which I didn't get and when I asked for it oh I got it plus two rolled eyes, which I didn't ask for. read more

The food was cold when I got my order first...then they didn't give me my sauce.....then I get down the road and start eating my food and there is a long piece of hair in my food this location is probably the worst in Tallahassee.....wont be eating here again read more

Worst Xaxbys service within a 50 mile radius. Scream in the drive thru you want extra Zax sauce and you still won't get it but you'll be charged for it. read more

You guys forgot my Zac sauce, didn't give me my extra Zax sauce that I ordered, and then wouldn't give me zax sauce when I walked back up to the window and asked for some. Come on read more

Great for the price... When you have to feed 4 growing kids (and yourself), price tends to be an issue at times... 20 chicken tender pieces for $20 is certainly worth the price... And they just started selling BBQ sauce too! read more

Zaxbys - Fast Food Near Me - Tallahassee, Florida

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Extremely slow service, rude cashiers, extremely unsanitary practices (ex. Going to the bathroom with apron, touching food without gloves). Will not be back to this location if this is the norm for this store. read more

It was good, and way better than Wingstop. You get a lot more chicken for your money. The side salads are good, and the staff service was good too. They bring the food out to your car when you order drive thru. The Wimpy (mild) wings, and the honey mustard wings were good, and each order came with dipping sauce and celery. The only cons were: the soda is like 70--80% ice. Make sure to ask for little or no ice because it's mostly ice. It's soda, not a slushy. When you order just wings, you can't get half and half like Wingstop. If you order 10 wings, they all have to be the same flavor. I recommend: Side salad, french fries, and the 5 or 10 piece Honey Mustard Wings. read more

Chicken joints are my favorite so it's no surprise that I had to try Zaxby's. This is my second time to Zaxby's but in a different state. The first time I went the chicken was old and dry and the side portions were lacking. However I was craving a Zensation salad so I decided to swing by. When I got to the drive thru and asked for the salad they told me they couldn't give me one since they ran out of chicken tenders. Wait a minute. A chicken chain that specializes in chicken tenders ran out of chicken tenders? Yes you heard me right. I was stunned. How can a food chain's motto claim to be "incredibly good" if it doesn't even have enough of its own product. I've been to a lot of chicken chains but this has been the most disappointing by far. I was already unimpressed by the poor performance of the Zaxby's in Concord N.C. and this experience sealed the deal. I will never recommend this restaurant to anyone. If you have a REAL chicken joint in your area please choose it over Zaxby's. read more

My friend picked up food for us here tonight and the staff proceeded to: get my order wrong, overcharge him (for a combo, not a sandwich as he ordered), tell him he had to drive back to get it fixed, tell him he ordered incorrectly, gossip loudly about his order in the kitchen (he could actually hear them through the drive through window) and hang up on us repeatedly when we called about it. It was an absolute mess. The General Manager of this store should be embarrassed about the conduct on his or her Friday night crew. read more

The place is nasty looking, food wasn't as great as the other Zaxby's in the area. The staff seem more interested in having conversation than actually doing their job. read more

Best Zaxbys location. Brandon and his team took excellent care of our large family and cray requests. Thank you!

Not happy at all. As soon as I entered and sat down, I started to feel sick from the smell of very old grease which I am sure that the food is cooked in. I got up and left. My stomach I am sure is very happy that I did. read more

Zaxbys never seems to upset they are always on top of things and there very quick with your food and costumer service is spectacular

Based on food at Zaxbys it's 5 stars duh! Love the chicken and the tator chips and the salads are awesome just right portions. But this location is bleh. Not like the one in Georgia lol. My zaxbys allows substitutions and I had to ask for everything! No napkins in the napkin box and no forks out. Better service please!!! read more

Horrible service, food was cold, portion was SUPER small - when we complained to the person up front, he said he was the manager and that is the exact size portion (fries) NOT eating at this location again!!! read more

I've always liked Zaxby's, but a small German cockroach crawled across my table at this location today, so I won't be back. I did mention it to someone at the counter as we left--leaving behind our half-eaten food. read more

This time we got old Fries over done fingers. They were still better than Miller's Ale House fingers. My wife sent her food back.

My husband and I just love coming here for a small lunch to share. We either get the salad or good ol' chicken and fries. We are here Tuesday and it was such a pleasant experience. The nice young lady who took our order was so kind and courteous. We really enjoy eating here. Atmosphere is always nice and so is the food and people. Thank you Zaxbys read more

Interacted with several different employees and the manager and they all made me feel like a burden to them. I ordered a salad and asked to add buffalo sauce and they had to call the manager because it was "complicated". The manager then came and didn't say a word, she only gave me yes and no with head nods. After waiting 15 minutes the lady at the counter looked at my table from across the restaurant and held the Bag of food up. I walked over and took the food as she held it in the air and said thank you and the person at the counter didn't acknowledge me or even make eye contact with me. The food wasn't up to normal zaxbys standard. Avoid this location at all cost. read more

This store is amazing! I've been coming here for years! Always manages to make my things correctly! They have forgotten Zax sauce a time or two, but just make sure you check your bag. Overall great! Always clean and food items always correct! read more