I rated a 4star mainly because their Pet Trainer Anna is an awesome trainer. She has taught my…read morestubborn MichoRizzo the basic and even he graduated the AKC STAR program. He still knows the commands. We are to set up his Good Citizen course soon--can't wait. We got a good deal for both courses. As far as the store goes, they would get a 2 from a 3 since I have ordered for pick up and they have either given me a wrong item or substituted without informing me. The last time I ordered the ice cream and also some doggy cleaning wipes. When I picked up my order the staff took out my order from the freezer which made sense for ice cream. But the cleaning wipes were frozen and once I thawed it out: there was no using the product since the wipes have dried up more. Lastly, If this was up to pet smart grooming --I would've rated a one star since Vanessa who was young and now seems she's a manager refused to groom My dog claiming he was under medication which he wasn't. I was suggested to use petsmart hemp style treats so that he remains calm which is marketed for said reasons. She stated that's consider sedation and that they have to cancel my appt after waiting over a month. As a healthcare worker and married to a nurse--sedation is different than what Vanessa was stating. Also why would Petsmart sell a product that is specifically meant for calming your pet for grooming--but yet; pets are denied service. In no way shape or form was my dog "sedated". In fact, he was calmer than usual and playful. I find it her service could have been better. But that is why I groom him elsewhere.

Store manager is very rude. Bad attitude although I smiled and approached kindly. She was cashier…read moretoday and was on her phone texting while I paid. She also carelessly threw my cat food cans in the bag, which I did not appreciate as they can pop open or get dented but I didn't say anything because I feared she might snap and I don't have time or energy for people like that especially when I just want to feed my kitties. This is the last time I'm shopping here

An Absolute Must-Visit for Sacramento Dog Owners!…read more If you want your furry best friend to live a long, healthy, and happy life, you need to head over to Ben's Barketplace in Midtown (1515 19th St #100). The managers, Decelle and Brie, are absolutely amazing. They don't just sell pet food; they truly educate you on the benefits of what you're feeding your pets. To give you an idea of how much they care: a few years ago, a friend's dog was suffering from severe knee issues. I connected her with Decelle, who recommended a specific holistic diet. Fast forward to today, and that dog is completely free of those knee problems! That kind of expertise is priceless. They walked me through some of the incredible raw and freeze-dried options they carry, and the nutritional benefits are mind-blowing: OC Raw Dog Food & Green Juju Lamb Recipe (Frozen Raw): These are packed with premium, unprocessed proteins, natural enzymes, and organic produce. They are incredible for improving digestion, supporting joint health, and boosting overall immune function. Vital Essentials Salmon Bites: Loaded with natural Omega-3 fatty acids, which are essential for reducing inflammation, supporting joint mobility, and giving your pet healthy skin and a shiny coat. Snook's Sweet Potato Dog Chews: A fantastic, natural alternative to rawhide. They are low-fat, highly digestible, and packed with fiber and vitamins to support gut health. Northwest Naturals Beef Heart (Freeze-Dried): A nutrient-dense powerhouse. Beef heart is naturally rich in CoQ10, iron, and B vitamins--perfect for boosting cardiovascular health and energy levels. OC Raw Freeze-Dried Venison Pieces: A super lean, "novel" protein. This is an absolute lifesaver for dogs with common food allergies or sensitive stomachs who still need high-quality muscle support. Beyond the top-tier nutrition, the store is perfectly set up for pet parents. They have an awesome dog wash right on site, and--a huge rare bonus for Midtown--they have plenty of dedicated parking! Whether you're dealing with a specific health issue or just want to optimize your pet's diet, go see Decelle and Brie. Your dog will thank you!

Decided to stop in at Ben's Barketplace after taking my dog to a new dog park in Midtown. Super…read moreglad I did! I have a doodle puppy and she's pretty picky and the owner approached me and asked what I was in for and gave me a lot of informative knowledge on my dogs diet and even gave her some freeze dried minnows to try when I said I wasn't sure what she liked. Bri was super informative and showed me multiple products that my puppy could like, she was also super knowledgeable and took the time to fully acknowledge everyone walking in while maintaining conversation with me. It's a woman owned franchised location They offer self service dog washes, and only sell clean ingredient products, she addressed many of the customers by name and overall made me feel super welcome as a first time Customer. She hooked me up with some goodies for my puppy Ruby and even gave me a coupon for a free dog wash which I greatly appreciated! Please check out this pet feed supply if you care about the ingredients going into your pet food and want an overall friendly welcoming business to support.

Pet Food Express is one of our go-to spots. They have really good quality stuff and the…read moreself-service wash is clutch. My dog Lobo somehow always knows when it's bath time lol... but he takes it like a champ and of course gets treats on the way out, so he's not too mad about it. We also did training there with Heidi from Canefida and she's great. Super patient, easy to talk to, and really knows what she's doing. She explains things in a way that actually makes sense and you can tell she cares about the dogs and the owners. Lobo loved her and was always excited to go to class. Lobo's take: "bath was questionable... treats made up for it. training was solid, I'm basically a professional now." Overall just a really good spot. Good products, good people, and a nice place to train your dog too.

A disappointing visit to Pet food Express. I won't be back. They have had a buy-3-get-4 program for…read more20+ years. And, although their prices are higher than most other companies, this has brought the prices down to being nearly the same. They just introduced a "customer reward" program that requires the customer's name and phone number, and their b-3-g-4 requires this information now. It's a shame that while our privacy is getting harder to protect, here is another way it's being taken. It was difficult to decide on a rating, because their products and service are consistently so good. But, since this new policy prevents my ever going back, I guess a one star is warranted.

New Owner, new healthy macaw, new good attitudes and now its high quality place! Go support them…read more Change is good. The man was very helpful and understanding that my 185 pound slobber machine monster dog was leaving slingers and hair all over. He even gave us a towel and health tips. Loved him! Ill buy all my stuff here instead of amazon or the other big brand pet stores. Two thumbs up.

first time we came to one of the clinic day was great , a male at the front desk was very helpfully…read more. Second time we stopped for more product we bought the first time . There was a female at the desk asked up about 3 times if we needed help we said not thank you we were looking abound. She literally came to the whole other side of the store to look over our shoulder was very strange. I purchased what I needed and left .

Dog wash review: I…read morelove that they offer this! It saves my bathroom from being a disaster after my puppies bath time. The only thing I would note is the dryer is not very good and barely does anything. The counters and walls were not very clean, sticky residue over everything but the wash itself was clean and disinfected! They provide soap and a towel, you should bring your own brushed or other supplies

This is not the closest pet supply store to my house. However, I've been making the trip here…read morebecause they have a pretty good selection of dog foods. Tonight, I came in for my usual 2 bags of dry kibble. There were no shopping carts available!!! I looked around the store and noticed that the majority of shopping carts were being used by the employees to store misc go-backs??? Terrible. I advised the employee at the register but she didn't/couldn't help me because she was ringing up customers. I had to lug two large bags of kibble up to the front register. *FYI, they have never let you take the carts out to the parking lot either. Really irritating experience tonight. I might be getting my dog food elsewhere if they don't get their act together. *By the way, all of these photos were taken at the same time. They show how many carts were not available to customers. I have a feeling the warehouse had more carts being used for something other than customer use. Really annoyed

I don't have a doggo myself but my sis does and I stopped by here for Christmas gifting!…read more Maybe it's because it's the week before Christmas but the dog toys aisle was a bit picked out. Fortunately Incredible Pets has live inventory online so if you're looking for a specific item you can check if your nearest Incredible Pets location has it. Pretty friendly staff. Overall I'd say a nice small neighborhood store for pet essentials.

We come here for the indoor pet washing station. They charge $15 to use the pet washing station,…read morefor the price you get access to the washing station, choice of shampoo, blow dryer, and two towels. They also offer general pet store items: pet food, toys, etc.

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The best pet supply company in Northern California and its the best job I ever had.read more

I take my dog Luna here pretty regulerly and honestly its become one of our favorite stops. The…read morestaff are always so sweet with her and you can tell they actualy love animals which makes such a difference. The selection of food and toys is really good and ive always been able to find what im looking for. The grooming service is were its really shined for us, Luna always comes out looking so cute and they treat her so gently. Its abit pricey but totaly worth it for the peace of mind honestly.

This location is located next to Sally's and See's Candy in the Walmart parking lot…read more I used to come to this location a lot when I lived in Natomas, but now we only stop in if we're in the area. They have a Vet, a groomer and even a PetHotel which I don't recall seeing before. Maybe it's new? They seemed to be out of a lot of their small pets like birds and hamsters which I guess is a good thing that they went off to loving forever homes. They had Bearded Dragons, Chinchillas and Guinea Pigs though! They also have cat and kitten adoptions on Saturday's and Sunday's from 1-4pm. They had some holiday sales going on so we picked up a new camping bed for our Pit bull which she is going to love. Staff is hit or miss - I don't see many walking around to help, but they are generally friendly at the check out lines. Check them out!

Whenever we're in the area we make it a point to stop into Leash and Collar. Our dog loves this…read morespot and it's so funny to see other pet parents getting pulled into the shop like we've been. The shop is always well stocked and they have seasonal items as well as a consistent supply of high quality treats, toys, accessories, and more. Of course there's a water bowl up front and they often offer our dog a treat while he's in store. We love the variety of toys and treats they offer. Our dog likes toys that have a ball inside the stuffed animal and they can be hard to find, but we've gotten some very cute ones here that have lasted a long time. We also love that they have some cute wearables for people too! We have been building a collection of sweatshirts and t-shirts that they offer and always love when a new design pops up.

Small business done right…read more Attentive, personal, unique, and dog lovers boutique with great prices. I ordered my dogs birthday cake 2 weeks in advance because better safe than sorry. I specified in my notes that my dog was turning 13. So I wait for the day the cake is due to picked up. Arrived to a very cute, corner shop. Walking in, the store is cozy and covered all my bougie dog needs without having to look too hard. The lady at the counter, turns out was the owner and baker for Leash & Collar. She was kind, friendly, and you could tell she loves her store, what she does, and doggies of all breeds! She made the perfect cake, added a few extra cookies she made just for my dog, and threw in a candle/sign for the top. I turn around and see a super cute hat for myself as well. Simply put, they have earned customers for life. No matter the dog, I will always come back to make each birthday memorable and support a local gem in Sacramento

Been taking my dogs there for years. They always come home…read morelooking so calm and relaxed. Dave the owner is very friendly he even brought my baby to my house when they ran late grooming her. Dave is very knowledgeable about food and treats for them.

I've been coming here for maybe over a decade. I love Rhonda she's the sweetest. They've always…read moredone an amazing job with not only my dogs but my family dogs. Their work has always been consistent and they always work with my schedule. My dogs always smell so good when I pick them up. I will continue to be a repeat customer!