Hired cleaners based on a recommendation and they were able to come out and do the work quickly,…read morewhich was an absolute plus. Personality wise the owner is very positive and confident, and you feel like you can trust him to do a good job. Like others have noted, though, it's not the best cleaning you could pay for. He tends to go for 'hot spots,' areas you might think need some extra work, but leaves the rest of the spots relatively untouched. For example: sinks scrubbed clean but counters left with grime and dust all over them. The carpet cleaning was fine but nothing special. Like the regular cleaning it's superficial and not very thorough (corners where carpet meets the baseboards don't get cleaned well). Found the price to be reasonable for what was done, so I didn't feel taken advantage of. If you're looking for a quick clean that will probably pass your rental inspection they're fine. But if you're looking to actually live in the place being cleaned, maybe look elsewhere.

Tai was amazing. He was extremely responsive and accommodating. The sofa and area rug look…read morefantastic. I intend to use him anytime the rugs needs cleaning. Thanks Tai for everything Ken

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

This was my second time using Magic Carpet, and I was just as pleased as I was the first time…read more Along with having my carpets cleaned, I added two older European designer chairs and a Persian wool area rug and everything came out beautifully. My carpet feels fresh, smells wonderfully clean, and looks renewed. Since we have dogs, I especially appreciated the extra care and treatment they provided. The chairs and rug were handled with care and look fantastic. They even arrived a little early... definitely not on "Hawaiian time", which I appreciated! Professional, dependable, and excellent results. I'm VERY happy and highly recommend Magic Carpet.

Great carpet cleaning company! Very timely and responsive! Outstanding online service ordering…read moresystem. I ordered on Thursday for Saturday service. The service men, Vincent and Ralph were prompt, courteous and professional. No issues with the preparation and execution. I pointed out the rooms, they inspected and got right to work. The cleaning machine pumps out hot water and the vacuum suck the dirty water out. Very efficient process. I highly you recommend using Magic Carpet and ask for Vincent and Ralph! You will not be disappointed!!!

Great service. They cleaned 2 of my wool rugs and made them look like new. When thy finished they…read moreeven offered to bring them to me at no charge.

A true professional. Quality work, very friendly, really knows the science when it comes to…read morecleaning the different types of rugs and upholstery. Would highly recommend them!

Ted was responsive and gave an accurate and detailed estimate. Price was good for the deep carpet…read moreclean for our apartment we moved out from. Owen was very friendly and service was better than expected. He was on time, able to adapt to the work conditions of the work site at the 2nd floor, and completed the job around the time he mentioned. Carpet looked brand new.

I would take off a half star for how long it took to get the job done. I would think it'd be better…read moreto pick up the carpet closer to the time they had room for the job, in case the client needed it sooner. Otherwise, they did a stellar job on a carpet that hadn't been cleaned in 30 years!

Overall very satisfied- would recommend and use again…read more It was more on the expensive side, but I wanted to ensure that the job was done right, and it was. They were efficient and professional.

Setting up appointment was quick and they were wide open so I didn't have an issue. Service was…read morequick too I was satisfied! Mahalo

We have used Arise twice thus far and am very pleased with the work that they do in regards to…read moreservice requested, quality, value and professionalism. We have several large indoor dogs and our cream colored Berber carpeting is over 20years old and they are able to clean and deodorize our carpeting very well. We will definitely use them again.

Rod was fantastic! Great service and price! Cleaned very old carpet in a 1400 sq foot, 3bd…read moretownhome in a few hours and removed nearly all stains. Mahalo nui, Rod! If I ever need carpet cleaning done again I will definitely be using Arise.

Lydio and his team are fantastic! My honey and I are purchasing and slowly restoring my…read moregrandparents' home, and asbestos removal was one of our priorities. We were able to obtain a quote, schedule and have the process done on a 4 bedroom house within 2 weeks. They were thorough and explained the entire setup/breakdown process, and were super accommodating to our busy schedules when setting up times to meet up/review the work. Would absolutely hire again to do assessment and clean out work!

Friendly, answered all my questions, worked fast, and great price (best of 3 quotes). Thank you!read more