Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

courteous, competent and reasonable. very happy to have a reliable HvAC and plumber - you can't go…read morewrong with Goodman!

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

From the immediate pickup of my initial phone call to the efficiency and price. My experience with…read moreZip was topnotch! Straightforward pricing, clear communication, everything explained before they proceeded. Truly nice, polite and knowledgeable guys. Everyone else I called had reservations about working on a 100-year-old farmhouse sink but not these guys. I think they could fix anything honestly. Going to have them do some major replumbing of my home next. Finally after years of searching I have an honest, skilled and communicative plumber. What a relief!

AMAZING. These guys are EXPERTS. Had an emergency flood from a big leak in our old back flow valve…read more Called Aqua and they were here FIRST THING the next morning (life savers) with the exact part we needed. They had seen the video we sent so they picked up the part beforehand; no need to run out and purchase. They take care of pulling the necessary permit for us and file it online with the City. Finished this big job in one hour! Water again! Superb and knowledgeable service, we love you Trevor and Don. Excellent work. Also thank you to Casey for putting us at the head of the line since we had to shut off all the water to stop the flood!

Very professional fair price to be honest and the plumbers were in and out and to be honest we do…read moreneed some work done on our house and they gave it to us straight! We are looking into other options for our house as well! We just can't keep paying out-of-pocket like this even though the price was fair. Everyone else could've charged us a lot of money and believe me I looked around. The plumbers Anthony and Trevor were very professional and honest about our house ! after a while ... You can't keep doing patch up jobs on older models homes !!!! But we were able to get something done. So I'm thankful for that right now . Now the real work begins!!!

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

Serviceman from Roto Rooter contacted me to let me know that he was on his way. He was courteous…read more and very nice. He did a great job with no complaints. Would use him again if I have any problems.

Ticket #25027244 I…read morewanted to give Roto-Rooter a try because they are a nationally recognized company, and I wanted the problem diagnosed and fixed correctly the first time. On May 8, I called Roto-Rooter to investigate an overflow issue coming from my garage drain. When the technician arrived, he looked at the drain for no more than 15 seconds and immediately told me that I needed a curb trap replacement. He estimated the cost at $10,000 to $15,000. I asked whether there were any other possible causes or diagnostic steps that could be taken given that he had barely looked at the issue. He told me there were not. I was uncomfortable with the diagnosis because it seemed to be based on almost no investigation, so I decided to get a second opinion from a local company, Greater Works Plumbing. The difference was night and day. Greater Works Plumbing took the time to properly diagnose the issue. They located a hidden cleanout pipe behind a wall, performed a camera inspection, and determined that the problem was a blockage that required hydro jet cleaning--not a curb trap replacement. After approximately 5 to 10 minutes of hydro jetting, the blockage was cleared and the drainage system was restored. They also showed me the condition of the pipes on camera and explained exactly what they were seeing. As a homeowner, it is frustrating to be told that a $10,000 to $15,000 repair is needed without a meaningful inspection. Based on my Ring camera footage, the Roto-Rooter technician was on my property for less than five minutes before reaching that conclusion. My advice to other homeowners is to get a second opinion before agreeing to any major plumbing work. While Roto-Rooter does not charge a fee to come out, my experience suggests that paying for a thorough diagnostic evaluation from a reputable local plumber can save you thousands of dollars. I would not recommend Roto-Rooter based on my experience.