Very pleased with the overall service of Tri-Valley Garage Door. Justin and his team did an…read moreexcellent job and did everything in a professional manner. Justin did everything to ensure the job was 100% complete to his and my satisfaction. I say "his" satisfaction as he provided additional work/material to ensure the doors fit perfectly. I highly recommend using Tri-Valley.

I shopped around for a garage door installer and went this a local company. He has been in…read morebusiness for quite a while and therefore trusted him more so than the rest. I ordered a garage door with a certain style of window 'inserts' that match my other windows in my home. He showed up promptly on the day of the install and the installation went good, except that he had to install a basic plain window because the window style I ordered had not yet arrived. He told me as soon as it came in he'd come and swap them out. About three weeks after the install I called to get a status. He said it would be taken care of soon. A few weeks later I called again and left a message, that I was somewhat upset it had not been done and I have not heard from him. I did not get a call-back. It has now been over 2 months since the installation and I am quite certain he has no intention of delivering the product I ordered which is unfortunate since he seems like a nice guy and did a good job installing the door. I actually gave him two stars because he did a good job, he was prompt and seemed like a good guy. I just don't understand why he never delivered my windows.

One of our garage doors was not closing properly. I called Tom and he was able to come with a…read morecouple of hours. He was able to quickly diagnose the problem which was a result of the original installation. He then developed a solution and we are in good shape after an hour. Tom was profesional, thorough, a good communicator and does quality work. Highly recommend.

They pinged me for maintenance and offered discounted price of $97. Tech dude shows up and had no…read moreidea why he has been sent. He sprayed WD40. Demanded $97. And Left. What a joke.

They were able to come out and replace broken torsion spring the same day. Very professional and…read morethey had the best price among the few places I called. Cody identified few other parts that broke due to the spring breaking and while it was all apart recommended replacing few bearings and rollers so I don't have issues for the next 10+ years. I could have done it myself but wouldn't have caught all the other worn down parts myself. Glad I called them.

From the owner: When you need a repair or installation on your garage door we are committed to delivering premier…read morecustomer service that is second to none. It is our highest priority to get the job done right the first time on every assignment for the best and most affordable price.

A motorbike drove into our garage door. Itay came out for the estimate and gave us a thorough…read moreexplanation of what the work involved. He also forced open the door so that we can get our car out of the garage. The work was done very methodically and carefully. We really like the finished product. Their pricing was very fair and I felt that he didn't try to upsell us, although we needed the work to be done ASAP. Gil's is definitely worth a call.

I made an appointment because my garage door wouldn't open. I scheduled an appointment for the…read morenext day. They gave me a noon-2 window for the arrival time. Around 12:30 the tech called and said the job he was on was taking longer then expected and he thought he would arrive closer to 2, but would text when he was on the way. I recieved the text about 30 minutes later. He arrived before 2. When they got to my house, I walked them through the problems I thought I was having. Aryeh verified that things looked good and asked me to try the opener. The door opened. I felt a bit dumb. He reassured me that things like this can happen. He did recommend doing a service on the system. I had them do it because I have no idea how long it has been since any mainenace had been completed. He also programmed two new opners for me. He and his brother where both polite and curtious. I also appreciated the updates on arrival times. I can't recommend this falimy wned business enough.

Our spring snapped on our garage door. Tyler came out on a timely manner as scheduled. He…read morereviewed the situation and let me know what needed to be done, when it could be completed per unique heavy garage doors and gave me a quote on price. Booked it and it was done according to the planned timing and done professionally and to our satisfaction. I would certainly recommend Tyler. Thank you Tyler 110%

Sadly, the tech (Eli Nunes-Taylor) they sent to my house this time to look at the work done two…read moremonths ago, said I'd need over $500 in repairs to wheels and lubrication, etc. Mind you, I just had this company install a new motor two months ago. This felt like the worst case of upselling and b.s. I had such a great experience with Jean-Paul and with the staff in booking appointments. But this round was an entirely different experience and I felt taken advantage of. I can no longer recommend this company.

I work for Kaiser Permanente in Livermore as an engineer and had the opportunity to have Emiliano…read moreMarques and his helper Jacob with R and S come out to replace a drum in one of our overhead doors. They were very professional and did a great job. They cleaned up afterwards and were very pleased with the job they did. I recommend them. Dave

Leon was very responsive. He was Professional and knowledgeable. He arrived on time. My…read moregarage door was rattling due to a loose chain. He did an inspection. He explained the problem and walked me through the necessary repairs. Leon provided top-notch service. And the price was very reasonable. I will Definitely call again when needed.

Amazing service! When our garage door wouldn't close, I attempted to fix it myself (HAHAHA). To…read moregive myself credit, I did figure out how to fix the error message and locate the real issue. But when I attempted to explain it to someone, they told me it was time to call a repairman. One quick search and Best & Local came up first...and with the best reviews. I called around 2PM and they were at our house by 5PM. They even called twice with updates on the ETA which was great. It took ~30 minutes for them to fix the issue. The friendly service was icing on the cake. I would highly recommend them for any garage services!

Called at 11, tech was here at 1:30. Needed to replace the 25 year old opener. Offered a…read more"regular" or an upgrade with a lifetime warranty. I took the upgrade. Install took about 1 1/2 hours. New opener. belt, rail, etc. Great service.

Pretty solid service. Joseph and Jesus came and not just replaced the door and the system, but…read morethere was a problem with the door frame, light was leaking into the garage; they did all they could to fix it, including coming a few times until it was done (it was an additional service but it was worth it). They were reliable. Would recommend.

Joseph and Jesus came out when our old garage door was stuck open and helped get it closed so we…read morecould use it safely while we figured out next steps. Joseph was responsive when we reached out, seemed very knowledgeable, and both of them were helpful during a stressful situation. Definitely recommended if you need garage door service.