Service was below par. Today look like there were 3 people in the restaurant side and look like only 1 waitress serving the whole restaurant. It took 30 minutes to get seated and another 30 minutes for that same waitress to take my order. Another 30 minutes to get my food. I asked the other lady for ketchup and she said ok and never came back with it. The waitress gave me my coffee and said she will come back with sugar and cream. She took 20 minutes and I had to ask for it. Finally food came and no one came back to refill anything. It was terrible. That waitress needed help. Not her fault but the management needs to do better and help the waitress. If they were shorthand they need to come out and help. read more

Always a great meal on a Sunday after church. We always get fast and friendly service and the food u always tasty. Love using my Zip Rewards to get free stuff while we're there. We are a Kaneohe regular. read more

The food is great the service is always exceptionally great but we had to wait for a few minutes because it was lunchtime the restaurant was busy but they were still catered to us it was a little noisy but it didn't bothered us we also were talking too read more

I know,I know! You can make all this @ home right? But it's our day off and oatmeal is a no-go for a cheat day meal!!! This pic is a rounded meal... Decaf coffee,corned beef hash,Portuguese sausage,scrambled eggs and rice! Plus,a strawberry coffee cake!!! Even breakfast deserves a little dessert! Hee hee! Service was fast and friendly. Sat in the take out section. Kinda noisy for a weekday. Lady watching her phone ( no headphones),then she was sneezing! Another lady making business calls. THEN...a younger man swiftly sat to have his meal with loud music using a speaker (without headphones )!!!!!!!!!!! Is this the thing now? Do we not have any respect for our dining neighbors? Thank goodness the music genre was the type I listen to. Hungry husband was rolling his eye balls the whole time!!! I was giggling! By the way, he had a large chili bowl-no beans for his breakfast ! read more

Great food and excellent customer service ! I will be coming back! Sign up on the app and receive a free Chile with rice after your 1st purchase. Desserts are amazing as well! read more

Kaneohe Zippy's was busy when we decided to dine there. There was actually a wait of about 30 minutes for a seated table. Out server was prompt. He was attentive and friendly. Zip Pac - 3.5/5 A staple when visiting Zippy's. You get a piece of golden fried chicken, a breaded white flaky hoki fish filet, a tender slice of teriyaki marinated beef, and Spam. All over a bed of rice. For some reason, the fried chicken that I've been receiving has been overcooked and dry, The piece of fried chicken in the Zip Pac was dry :-(. The fish, spam and Teri meat was good. Chili Dog Combo - 4/5 The chili has been the most consistent menu item that has remained very good throughout the Zippy's location. The hotdog combination with Zippy's chili is one of my favorite food items I order at Zippy's. Zip Mein - 3.5/5 For a quick small comfort Local food to get is the saimin at Zippy's. The broth is tasty and and the noodles are usually good. The condiments like Kamaboko (fish cake) is paper thin. Veggie portions are decent mst of the time. Fried Chicken - 3.5/5 As I wrote in the Zip Pac review, the fried chicken which used to be one if my favorites at Zippy's, was overcooked. The seasoned breading on the chicken thighs had a "hard crunch" sound, not the "crispy" crunch sound. I experienced this at the Kailua Zippy's too. 70% of the chicken met was dry. This might be acceptable for others, but for me, I prefer dark meat to be tender. This situation could have been only with the batch that I was served, so I will order again to be sure that this occurrence with the fired chicken is not consistent with Zippy's. Zippy's will always be a "go to" eatery for a lot of locals in Hawaii. Many will over look the negative evaluations that I have pointed out. If I wasn't a Yelp reviewer, I would probably be in their shoes too. That being said, as a Yelp reviewer, I need to write an honest review from my perspective. Zippy's is not a restaurant to avoid, but expectations should be tempered. Their bakery has many items that are delicious. The Apple Napples are great, and when I ordered Zippy's malasadas, it was freshly made to order, and was very delicious! Their Dobash cake is excellent too. read more

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Don't phone order from this location. I went in at the estimated time only to wait for 30 minutes. I saw three customers walk in placed an order and received their food in the time I was waiting. Do not phone order walk In or use the app! read more

Zippy's wasn't anything special but was certainly nice for us as we didn't know where to eat on Christmas Day. Outside of Honolulu, it was hard to find any food that was open on Christmas Day, especially anything that offered vegan options. Zippy's fortunately was open and filled us up! read more

Zippy's - Diners Near Me - Kaneohe, Hawaii

Last time I came they were able to give me my barrel chili, zip meal add ons (mac salad & barrel rice) quick and easy this time. Luckily I didn't get any attitude from the employees and I didn't have to ask for missing items. Went straight to the counter and was greeted by a friendly employee. Update on other review: Still waiting on a response back from the mgr Chentel since the other mgr Ronald/Ronaldo said to wait for her call back. I've been trying to call/email her since we keep missing each other's timing but she the one insisting we "talk story". I give up. Dont bring a big group/family to this Zippy's ever. They just cannot handle it here. read more

Ordered online at 9:55, estimated time to pick up was 10:13. Arrived a few minutes early, the screen says it's still in progress, cool I take a seat and wait. At 10:21 I get a text that they are behind and the order will be done at 10:23. Oh well it happens sometimes. 10:23 comes and goes, order still "in progress" on the screen, no new text updates. Keep watching the screen, still in progress. Finally at 9:45, over 30 minutes after my original time, I ask the employee behind the counter what's going on with the order? She takes my name looks around and hands me two bags of food that had just been sitting there for a while. Doesn't apologize for the oversight, just gives me a blank look. Go home and of course everything is cold, five minutes after I get home I get a text that my order is ready for pickup. The only positive was that the order was correct. I don't expect a lot from Zippy's, but damn... they managed to miss those low expectations. read more

Zippys is a bit of a hit or miss. I think the nostalgia of my childhood is the real reason I occasionally eat here. Also, I do enjoy the veggie chili cheese fries. I think the final straw is that they won't make a plain cheese omelette in the morning. I have limited breakfast options and that was my favorite thing to get but now I guess I have to go somewhere else. read more

Don't order the mushroom Burger. The hamburger was bland and the quantity was ...teeny tiny. read more

Zippy's - Diners Near Me - Kaneohe, Hawaii

Came here for a quick lunch before going to the sandbar after it was mentioned to us by our Uber driver. He said it's not something to rave about, just a regional chain, but we thought it sounded cool! We thought it was interesting that this spot had half of a quick dining area and a sit-down area. The cashiers were super duper friendly. Saimin - This was inexpensive and quite filling! It had a good amount of noodles and the piping hot broth came separately. The fish cake and char siu were tasty. Since it seemed little, I added a chicken katsu. The cashier said she made sure to put it separately so the chicks stayed crispy. Chicken katsu - My stand-alone katsu was around $5-6 but turning it into its own combo meal with rice and mac salad is the way to go. My friend got 3 pieces for $12. We expected a dense, greasy fried food but it was actually very light and thin! It was a lot better than I expected. Its accompanying sauce is more sour than other katsu places I've tried. We were dying for vegetables at this point so I ate all the cabbage underneath lol. Korean fried chicken - This was delicious! The boneless pieces don't come in medium-sized chunks. I liked their crunch. Loco moco - This was hot, flavorful, and honestly tasted better than some other places I've tried. The egg was fried perfectly. I wish I tried the oxtail soup but it's pretty pricey. Zippy's fulfilled our needs before our long boat trip! read more

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after a long and busy day, my sister and I decided to stop at the Kaneohe Zippy's for some wonton saimin. As soon as I opened it, the wontons were on the brown side. You could tell it was not fresh. I guess I could've taken it back, but we were so hungry. I just added the broth and ate it regardless. It was a long day and we were really tired. read more

Zippy's - won ton saimin (on the take out side). - Diners Near Me - Kaneohe, Hawaii

I wanted to purchase 3 donuts...the total was just under $13 for 3 donuts. I just laughed and left without the donuts. Whole Foods charges under $2 for a delicious donut. Zippy's is a joke. read more

Great service from staff. Always pleasant and friendly. Love menu choices. My family had dinner in the restaurant last night. LOVED IT

Went today thinking I could do my conference call and catch lunch but it was a - no go, as the middle aged waitress passed up seating me not once but twice. She didn't even look at me. Maybe I should have been standing to the right of the sign instead of the left ‍ last time I go there or order for a company event. read more

Zippy's always hits the spot. No matter what I order, I have to get a chili bowl with rice. The chili is next level comfort food, super flavorful and satisfying every time. And the mochizadas are so ono. Soft, chewy, and just sweet enough, always a good choice. Can't go wrong here, it's a local fave for a reason. Staff are super friendly and helpful. read more

Two stars only because the order taker was doing her job ..7:30 pm Sunday 11/2/2025, manager and staff member running expedite was quite clearly distracted with other things .. disappointed watching their Fiasco .. they're just children as We Know .. just ordered surf pack still took 20 plus minutes.. come to find out it was sitting on the counter the whole time your system of calling with numbers surely needs to be improved ... I wonder why those who now head Zippy's think this is what we local people should believe is okay? You really need to do better ! read more

I'm going to give Zippy's 4 stars because the food is consistent and local comfort food. You know exactly what you'll have before you get there. Zip min when hangry, small chili bowl with rice coming from the airport, jello cake with cup of coffee to meet somebody to talk story before or after dinner. They always have free parking-they always have pleasant help. Checking in people can be inefficient. I want to a short out to Aunty Sharon who server us breakfast today. They have covd rules and routine that as we watched auntie run around that made us question these new routines. We ordered pancakes, hash browns, eggs, toast and coffee. We got 1 cup each of syrup, ketchup, butter, and a bowl of creamers so it was 2 per person. Unfortunately we asked for 2nds on coffee and apparently we all eat alot of syrup because we had to ask 2x more. Each request made auntie run around through the maze of customers who also had requests. She had to carry out the plates. If you want a refill of beverage you get a new cup. The empties have to be removed, by you guessed it, auntie. We gave her a 25% tip for breakfast because we felt sorry for her and in appreciation for all the running around she did. My breakfast was ono-was not hungry at lunchtime. read more

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I realize the wait service and food quality has fluctuations due to economy, etc but...Geeze. I ordered the breakfast 2 sunny side eggs, bacon and corned beef hash w/blk coffee. Corned beef hash was so-so and the bacon was TERRIBLE. Rubbery and cold. The kind waitress ordered me another order of bacon. AGAIN the 2nd time around it was rubbery although it was hot this time. I informed the waitress the cook did not know you cannot cook bacon on high and expect it to get crispy even though it's turned dark. Ugh. Also took FOREVER to get refills on my coffee. Just sad that pigs had to give up their lives to have it wasted. Disgusting. read more

As we entered into Zippys, we stood to be seated. There was one male who was cleaning tables who saw us but felt he ignored us. He was to busy bussing tables. The other waitress saw us and said she would be right with us. By the time we both went to wash our hand one at a time. We were still waiting to be seated. The Kane made some sort of gesture waving his hand. Thinking, guessing we should seated ourselves? I went to the manager to complain. In the meantime there was a party of 4 after us. We sat ourselves. She said that they were going through a shift change and short of help. With that being said at least someone should have said, sorry we're in the middle of a shift change and we will be right with you. The manager did not want to hear our complaint and said because we sat ourselves to a table we would not be served but the others after us would. This manager said I think I don't want to serve you folks. We politely left. She needs to go back to management behavior and needs improvement on her management skills to improve the quality of service. I'm visiting from Las Vegas and we appreciate them more then here. There was no Aloha here. This store does not deserve 1 star. read more

I cannot believe this zippys even exists. The service was terrible, all 3 of the employees working the front today has zero sense of urgency, waited 45 mins for our order. Food was sitting on the counter and not one of them was reaching for it to start the process of sending it out. They just kept looking in the same bags over and over again as if the order was gonna magically change. Ridiculous how slow they were all moving and not one pleasant face or a simple acknowledgment that there were 4 of us waiting around for over 35 mins!!!! This place seriously needs to check the management. I'd rather drive 10 miles to the next location before I ever have to come back to this location.... read more

service and food got worse. took a friend for lunch, this time on the take out side.. placed an order for zip special.. french fries and lg. drink for 5. 69.. this was at 12.40.. at 1.20. ,still no French fries.. NO EXCUSE FOR 40 MIN WAIT FOR FRENCH FRIES. THE SODAS WAS FLAT,,THE FRIES DRY AND NOT GOOD.. service was not on the ball either. finally opened french fry bag and it was a half order of 1 French fry order.. verdict is in for me........don't buy from Zippys ever again..overpriced, sad food and they cheat on the amount and service.. not the old Zippys from 20 years or more ago.. read more

Much lower value vs to go from L and L or Rainbows. Prices are much higher, portions much smaller and food generally blah. Dining in, same small portions for overpriced menu. Only sizeable item is large wonton min, but noodles often pasted together with overcooked and falling apart wontons in lukewarm soup that tastes surprisingly like the S&S powdered soup base packet. Fried chicken is almost always very dark brown with overcooked crunchy MEAT on the edges. Half a hot dog? You gotta be kidding. I have to be honest here...to be nice would be telling lies. read more

My first time at Zippy's! The food was a good portion. The service was okay but could have been better. I had high expectations for this place due to a lot of people recommending it. :( it was okay read more

I love to try regional chains when I travel, I came across Zippy's on my way to Valley of the Temples. The food was good, nicely seasoned, and tasty. I loved the Moco Loco, I can't wait until I return to Hawai'i to have it again. Definitely recommend, mahalo! read more

Zippy's - Loco Moco Spam Musubi Chili Cheese Fries - Diners Near Me - Kaneohe, Hawaii

Expensive. $28.00 for oxtail soup.. But overall, they really great. I absolutely will return. read more

No wonder ratings are ar 1/2 , seems like it's adequate! but it really should be at a lower margin, as they have many on hold for hours!

Let's be honest, not all Zippy's are created equal. And in my opinion, it comes down to the Fried chicken Lol the chili is always on point, regardless of the location,,but some locations have lost their touch when it comes to the fried chicken. And I'm purrdy sure they prepare it and fry them the same way...right? Anyhoots this location understands the assignment ;) it's not dry and over cooked, especially for the price you pay. staff are always helpful and courteous. S/O to Christine and the morning crew read more

Zip pac mini and Kokua pac. I loved the korean chicken. Hot, juicy and crispy on the outside. Everything else was as expected. read more

Zippy's - Had a Kokua Pac special with hot dog, spam, portugese sausage and Korean fried chicken. Also mini zip pack with beef Teri and fried chicken. - Diners Near Me - Kaneohe, Hawaii

Again they forgot to give me the tartar sauce with my zippac deluxe. Uggg, so disappointed.

Had breakfast this morning at zippys in Kaneohe. My server Jaychelle, was absolutely fantastic. She was very gracious, vibrant and friendly. My food was done in record time and was delicious. Mahalo Jaychelle for making my morning start off right. read more

They have an amazing assortment to choose from on their menus! The breakfast is particularly amazing; I got the spam and sausage egg combo and it tasted like aloha spirit! The cake is also fantastic- they have their own bakery and it certainly shows. Will definitely be back every day we are here. read more

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I've been to Zippy's before but not at this location, we decided to eat in and had a wait line. Due to the pandemic, social distancing enforced, temp check, and hand sanitizer at the front door. We seated and informed to use a QR code scanner for the menu. It appeared on the phone and ordered from the menu . I ordered the chili loco moco, which was new for me, and my partner ordered Korean chicken plate. Both was delicious. Finish with grilled cornbread, with butter and jelly. Overall, Zippy's is good for locals and visitors, always recommended to those with local favorites. read more

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The service counter staff are immature idiots. Realize it's not a "real job" but how about investing in professionalism. They're the face of your business. Food is good but definitely not worth the wait. read more

The service is always good I've never ran into rude server yet , and the food is always what I expect it to be good I personally can't complain read more

My least favorite location. It was very early in the morning and I was surprised that the pastries was limited. I ordered Apple Naples and it was stale. However, the hospitality was warm and welcoming. The food is just classic local favorites and flavor. read more

Exactly the same as it's always been. Haven't eaten here in at least 7 years? Everything looks the same, inside and out. Service was quick to be seated. Super sweet waitress helped our table of 6. She was super attentive, friendly, helpful with options and recommendations. This is where you go for unhealthy hawaiian comfort food right and everything is the same as I always remember. We got mixture of cornbeef hash and eggs, musubis, omelets, zip pack, stew, noddles, soup and of course everybody got a side of Mac salad. It's not a nice fancy restaurant- more like hawaiian version of a diner. It's 1 of 4 places my grandma will ever eat lol. When I visit grandma in kaneohe - we eat at zippys. read more

I don't know how many times I need to comment about this location and how to improve the customer service experience. I ordered Napples with my order and when the guy brought my total order out to me, I asked if the Napples was inside the bag because it didn't look like they were. He replies , "Yeah, should be" and he leaves. I unpacked everything and there were NO Napples. I packed everything back up, got out of my car and walked back in. I approached the same guy, raised my bag and told him the Napples weren't inside. He looked at my receipt and asked how many I ordered. I told him two. He then doesn't say anything and goes behind the counter and bags up the two missing Napples. No apology was offered. Nothing else was said. Zippys.....if your runners are not packing the bags, then have them check each and every order as it comes to them and as they place it on the shelf awaiting the customer to arrive. If this is what is supposed to happen, then this guy failed and he deserved the stink-eye I gave him when I stormed back in. But if he wasn't trained, then shame on you for not doing better. Come on, you guys can do better than this. read more