If I could do no stars, 100% would. But they require at least one. I went to order, lady was rude over the intercom about being closed (Google said the location was open until 10 pm, not 9 pm), AND they had 2 Pomeranian-looking dogs running around, unleashed, in the back of the location visible through the glass back door. Disgusting. Never ordering at this location again. I and my family would rather not have dog hair in our food. read more

This is the worst Zips ever. I have lived across the street from Zips for 11 years and use to go there all the time. The staff is sloppy and rude and has no customer skills at all. My food is terrible everytime I order from there which I haven't eaten there for over a year.. read more

Burgers are freshly made. Amazing portion size, can easily wrap the bag up and it can still Hold heat. Clearly one of the best zips locations despite being in the middle of Washington state. Definitely try it on a long drive read more

Zips is one of those chain fast food places that looks a little old and one you would just drive by. That would be a huge mistake! Friday we were in the area and they were advertising Fish and Chips for $6.99. We ran our errands and "Zipped " on in! The drive through was very busy so we decided to dine in. Extremely friendly staff, like overly friendly! Happy employees! We ordered 2 fish n chips. Served within a few minutes! Pipping hot, juicy, flaky cod! Nice hot fresh fries! Self serve tarter sauce at no extra cost! Even served with a lemon wedge! Nice job! I have not been disappointed once at a zips no matter the location! read more

Zip's Drive In - Fish n chips - Burgers Near Me - Spokane Valley, Washington

Beard/hair nets need to be enforced here. My friend and I found multiple hairs in our burgers and burgers were mid read more

Zip's Drive In - Burgers Near Me - Spokane Valley, Washington

We arrived at zips after a basketball game. We wanted to pick up something real fast and they were closed 9 minutes before closing. Disappointed in the service, probably will not be going to that location again. Just wanted some fries and a burger. read more

Worst place to go for service let alone food. Slowest service, incompetent workers knowing what gluten free is let alone a crispy chicken sandwich and get to chicken strips for a a sandwich read more

Gross!! People compare this to California in and out.. NOOOOOO!!!! Within 10 minutes my girlfriend threw up everything. My daughter felt sick and I threw out my burger after 1 bite. It was nasty and fatty and it made McDonald's taste like gold on a bun. I wouldn't go back here if it was free forever. The people aren't friendly the girl Hannah was a witch about telling me the sauces and then failed to put the sauce in the bag. And the guy at the last window like gropes my hand after I take my food. Gtfo lol! McDonald's next time I'm in the area and hungry. And I dislike McDonald's so that's saying something bad. read more

Ate a Papa Joe at Zip's immediately knew something tasted off. Next morning I woke up with serious issues, food poisoning. Never had issues in the past at other locations but was needing something to eat on the way to work. This caused me to lose my Christmas holiday pay and a hospital visit read more

This zips is horrible . Got a crispy chicken sandwich and paid $7 dollars for it . It literally contained three less then half chicken strips and no tomatoes as advertised . I also asked for extra tarter and fry sauce and the girl handing me my food looked in bag and said yep she got them only to get home and realize no they definitely did not . Zips is a Spokane staple but I highly recommend not going to this one . All the other locations are much much better read more

30 min and still waiting for three papa Joe's. Sun at 4. No one waiting before is, no one waiting in the drive through. How is this okay? Terrible. read more

20 minute wait, just to have hair in my burger and my fries soggy, and no extra sauce that I paid for.

I got the family meal went home to eat and found a stick connected to a frie it's unbelievable that people spend there money to eat at some of these places and people do not proper prepare your food read more

Zip's Drive In - Fries from zips in Spokane valley on sprague - Burgers Near Me - Spokane Valley, Washington

Asked for a curly fry and 2 grilled cheeses. Received a undercooked normal fry and this inside out bun with cold cheese. After asking them for what I ordered they told me that they don't have them after I got my order. Turns out they do and the grilled cheese isn't supposed to look like this. Do yourself a favor and go to the other location on Bowdish. read more

Zip's Drive In - a hand holding a piece of food - Burgers Near Me - Spokane Valley, Washington

This location is slipping. Most employees are friendly enough, but some are almost borderline surly now. The sauce cups are getting less and less full all the time. I understand managing costs, but this is just getting annoying. Quality of food seems to be slipping as well. Last couple times I have been through the burgers were cooked too long, being very dry and borderline crispy patties in some. Cleanliness inside seems to be slipping too. This has been one of my favorite Zip's in Spokane until recently, and I am sad to see it going downhill this way. Hoping they bump it back up to how good they used to be. read more

Very disappointed. Fries were cold, chicken tasted like onion rings. Overpriced for the quality. This location is not like it used to be.

Zips has been a staple in the Inland Northwest for years. Regardless of the slow drive-thru times and sloppy burgers, they're still around. After living in this area for 38 years, tonight's visit to Zips will be my last. My wife and I went through the drive through and ordered two large-sized grilled chicken meals. The total came to $23+, and though I was stupid enough to pay before questioning the high cost, I brought it up to the second window attendant. The receipt made no sense, and I asked him to explain how it could be so much. His explanation made no sense, and the total should've been like $19 plus tax, but it ended up being $23. Ok, so we're talking a few bucks. But mixed with the incredibly Zips trademarked slow wait time (10m just at the second window), the fact that the food looked sloppy, and the "large" fries we paid for ended up being a regular sized fries, $23 is ridiculous. Zips' food is not good enough to spend that much. We could've easily gone to Red Robin for the same price and had much better food! read more

Zip's Drive In - $23??? - Burgers Near Me - Spokane Valley, Washington

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always has the website saying they're open till 10pm but they're usually lights on not responding at like 9:10 crazy i can't get 2 sauces at 9:20 read more

Love zips but the Sullivan location is consistently slow and more often then not messes up my order in one way or another, I've gone in, gone through the drive through, ordered in door dash and have not once been satisfied with my food read more

Friendly and fast service. Got our food and it was the typical zips I grew up with. Definitely will be back.

Wanted fish and chips. 10$ for this. The fish was old and rubbery. About 10 tater tots. I asked for tater tots instead of fries. Threw the order away. read more

Zip's Drive In - a basket of deep fried food - Burgers Near Me - Spokane Valley, Washington

I have been to a lot of Zips restaurants in my time. Worked at One back in my teens. This location is probably my least favorite. Most of the Zips restaurants I have been to really stuff the fry bags. This one doesn't. Good luck finding any fries at the bottom of your bag. Then if you want any extra sauce, it will cost you 50¢ per teeny-tiny container. read more

I appreciate the young adults working there. However the person who seemed to be in charge was not wearing a beard cover. Since I was only ordering fries and he wasn't cooking then I didn't worry too much. Unfortunately the fries were very mushy and I couldn't even dip my fries in the best tarter in the business. I might give them one more chance. read more

Ya'll I would've loved to give you guys a good review because the service was fast & the staff was chill, BUT i ordered a bucket of tater gems and had a gross amount of white hairs and lint throughout my gems. and a brown hair in the fry sauce. i was on my work break so couldn't go back and refund my meal and ended up throwing it out because i was so disgusted. do better. read more

The food is usually always good. My complaint is the kids working the drive thru not listening. Every week or so I come through for a couple of 3 piece chicken and fries. At the speaker I ask for 2 bbq sauces and 1 tater per order. Pretty simple I thought. Every time I drive up to pay it turns into 4 tarter and nothing else or 1 bbq and 2 tarter. Today it translated to 4 tater and 4 fry sauce. I even mentioned this to her and she said she fixed it. They bring my Oder with 4 tarter and 4 fry sauce. I told the young man that brought my order that I was supposed to get 4 bbq sauce. He brings back 3. Ugh!!!! I give up. Teach your window help how to listen to customers. If they don't hear or understand, have them repeat it. Jesus!!!! read more

CALL FIRST because they often close early. They say it's due to understaffing but doesn't make much sense to me

While we were eating there we were told their water was turned off. They didn't stop cooking food or close the bathroom. There was no way staff could wash their hands and toilets couldn't flush. They acted annoyed when we even asked about it. Gross. read more

So I just wanted a tub of tater tots man and they gave me a tub of fries, half full and cold. Zips in cheney would never fuck up like this

Best chicken strips and criss cut fries in town. Crunch criss cut fries. Order made fresh. LARGE pieces of chicken meat. I've been to Ritzville and one near Division. Nothing compared to this one. Better portions. read more

Drunk in Spokane? Need some fast food to guarantee your heart explodes before you ever see the age of 40? Have I got news for you! Zip's is the place to go, everybody. They have crosscut French fries that come with fry sauce Spokane-style (tartar sauce + mustard + ketchup) that will have you twitching in ecstasy the first time you try it. Their burgers are fantastic and made fresh. Warning about their 'shrooms. The good: melt in your mouth breaded fungi (in a good way, I swear). The bad: you have to wait a few minutes to eat them because if you bite in too soon you will either burn your tongue or hot grease will get all over your hands. read more

Way OVER PRICED, they must think there food is better than everyone else's. Not true, their food is run-of-the-mill. When you get finished feeling the drain on your wallet you'd do better getting quality food somewhere else (like Five Guy's). Again, people in Spokane rating high because they've never had GOOD food. read more

The worst fast food I have ever had!! I've had better meals at Costco. I should have known by the lack of cars in the parking lot. My cheeseburger looked tired and lazy, chicken strips were fatty and The crinkle cuts tasted of 2 day old reheated fries.My food came back up within 30 minutes of driving back home and that was only a few bites. I will give corporate office a call.... AVOID AT ALL COST!!! read more

Damn, so it was about near 1 o' clock in the morning and I was all ready for bed until my boyfriend's brother-in-law informed us for his intense burger craving, "Lets have some zip's!". I just brushed my teeth but.. f@$* it! YOLO (you only live once). Let's enjoy our stay in Washington and get fat in the late hours of the night together. So, me, my boyfriend, his sister, her husband and the parents went on an exciting late night fatass adventure! This place--its so comfortable. I love the seating. It reminds me of a diner. Usually when I see burger joints, they're not this comfy. lol. Like you would sit-in to eat but you can't wait to leave ahem* Mcdonalds. Here?! I just wanna take my time. Maybe share a few burps and farts before I go... take a nap too. Just kidding. Seriously though. It's cool. Also you can actually SEE them making your burger or anything that you order. So yes, it is FRESH. I like food in general but when food is fresh.. I LOVE IT! They also have tons and tons of variety from banana milkshakes to turkey sandwiches, etc. My boyfriend ordered food for the both of us while his sister's husband ordered half the menu... well.. probably not half but just a lot of food. I tried the deep fried mushrooms and I liked it so much that I couldn't wait til it cooled down to eat it. I burned the roof of my mouth for this.. it hurt like MOTHERFUHHH, but I was still eating cus it's too delicious. LOL. My boyfriend got a burger and I wanted to just snack on fries but after I noticed what the parents ordered.. chicken pub? I had to get one too! It was BOMBB. WHY YOU NO HAVE IN CALIFORNIA!? Can't wait til I'm back in Washington to have more. :) Yummmm. read more

Terrible service! When you want to support local and they mess up your meals two times in a row and don't make it right it's very disappointing.i wouldn't recommend zips for nothing got to ron's or thirty scottsmam. read more

I've never really been one to write bad reviews; however, I've been to this location 3 times in the past month, and every time I've received an incorrect order. Today I order a cheeseburger and a grilled cheese with tomato. Not only did I get a chicken sandwich instead of a cheeseburger, but also a grilled cheese with no tomato and a single slice of cheese. I understand mishaps happen every once in awhile, but consistent failure to fulfill an order properly gets a bit irritating. read more

Normally I don't write reviews but I had to get this one out there. We were in the drive thru line for about 10 min and places our order. 30 min later we are still waiting for our food and see all the lights turn off in the lobby. I went to knock on the door and they apologized and asked if we wanted the shakes, probably would have forgotten to get those to us as well. The guy who took our order was stoned off his a** and forgot that we were still waiting. Absolutely ridiculous, if I could give zero stars I would. read more

I ordered a grilled cheese sandwich not a piece of cheese on hamburger buns and then there was hairs on my burger pissed.

This is the worst place i have ever been. I got treated like crap just for going to the drive thru when I asked for more sauce they argued with me and threw them at me. My burger wasnt made correctly and my sisters had spit in it and there was hair in our bag. This is disgusting!!!! I called them and ask to speak to the owner and the manager who supposedly has been there for 17 years refused to give me the number. I ended up calling the health department and reported them. This manager mind you is the one that gave us the issue(whose name is Lin Hathe). So if this is how you want your place ran then you should just shut down shop now because you will lose a lot of business. read more

Zip's is a regular request from my 4 year old son when we go out to eat, but he knows it as "Zippy-doo-da's" :) I like Zip's. I wasn't familiar with the restaurant until I moved to Spokane early last year. I have tried several different burgers here and have enjoyed them all. It's a fantastic place to eat if you want to fill yourself up for a decent price. I am a huge fan of the fact that they have pumps full of tartar and fry sauce at the counter. Definitely not 5-star dining, but the food is good, filling and the service is friendly. Worthy of being a "go-to" spot when I can't decide what I want to eat. read more

Had the Halibut and Fries based off of the experience I had at the Colfax Zips. This Zips overcharged for over cooked halibut that dried it out and tasted terrible. I think their fry cooks should go to Colfax and see how it is done. Very disappointing to pay premium price for sub par food. Rick H. read more