I swear to God that I'm not getting anything for this review. I just met the guy(Bob Evans) for the first time a few hours ago. I called him for a recharge of my A/C. He was at my door within the hour, went straight to the unit, checked to see how much Freon it had left (normally 6 lbs., but down to 3). He could have lied and pocketed the 3 lbs. I didn't need, but he was nothing but honest and informational. He asked me if I wanted him to put in some leak stopper (in all my researching and talking to other cos., no one had even mentioned such a product). He surmised that was probably to upsell a new A/C unit. He let it run 5-10 minutes to let it mix thru the lines, then added the 3 lbs. of coolant. Checked the vents inside and they were already blowing cool air. 2 hours later the house was 7 degrees cooler (70 degrees). He charged $55 for the call, $50 for the leak stopper, and $120 for the freon(3 lbs, at $40 per) for a total of $225. This guy is the real deal: HONEST, COMPETENT, & EFFICIENT. Once again, I'm not getting anything for this review (he doesn't even know about it). I just believe in commending trustworthy, reliable people and giving them my business (and, as a result, depriving incompetent and deceptive people - there are plenty of them in the A/C business- of another unsuspecting "victim". I suggest anyone needed A/C work to call Bob and then be sure to let others know of your positive experience. Pay it forward, as they say! read more

I had a new roof put on my house and then my A/C unit stopped cooling and was out of freon. I called a company and they said I need a new unit. It was 90+ degrees out. I decided to get another opinion and I'm so glad I did. Early the next morning, I called Bob, the owner @ Premier. He came out within the hour. He went up in my attic and immediately found a roofing nail in my A/C pipe. My roofer was too busy to come back so Bob called around and found another roofer to come open up the roof. Bob got up on my roof and repaired the pipe and then filled my unit with freon. It has been running ever since. I was amazed! And he didn't try to sell me anything. He communicated, was reliable, friendly and professional and his prices were very reasonable. I highly recommend this company. His honesty and integrity is rare in business these days. read more

Premier door and the proprietor Bob E. is what all service companies should strive for. This guy is a professional from start to finish and most importantly knows what he's doing. He has an easy way about him and the finished product is outstanding. My wife and I have owned 4 homes in our married life (over 26 years) and have hired several so called professionals to complete various work on these residences. Bob E. and premier door ranks near the top. Bob was prompt, his price was his price and not a bait and switch, no up-selling, explained what and why he was doing something and cleaned up his work site and removed debris. GREAT COMPANY! read more

Bob is extremely professional and friendly and honest. We called him at 9pm on Monday after not having our air working all weekend and walked him through our situation. He promised to be out at 9am and he was right on time. He took a look at our unit and gave us the diagnosis and offered multiple solutions. We made the decision to have the unit replaced and he went and got what he needed and had the air up and running in a few hours. We were so grateful!!! And HE sent me a text thanking ME!! How many vendors do that?! None, in my experience! I'm so thankful that we found him! He's our HVAC go to expert now!! read more

I have used Premier HVAC for several years. Had a couple of emergencies, one on a Sunday and never expected getting service. Bob responded within 2 hours and quickly resolved my problem at a very reasonable rate. Furnace went out and I called on March 20, 2018, at 9:30 AM. Bob was at my home by 10:30 and repairs to both my furnace and AC unit were completed by 1:00 PM at a very reasonable cost. I would recommend Premier HVAC Cooling and Heating to all my friends and family for their furnace and air conditioning service. read more

Wonderful service! Bob came to see what was wrong with our air conditioner, on an extremely hot Saturday afternoon. He gave us a couple options, and we chose to replace our air conditioner. He could not get us the new air conditioner until Monday. He kept in constant contact with us regarding his ETA Monday, and arrived early! He installed our new air conditioner with no issues at all. I highly recommend his company, and will be referring anyone who asks! Thank you for the wonderful service! read more

Bob responded back to me in less than 5 minutes and made me feel like top priority when we spoke on the phone. Bob said he could come by to look at my heater as soon as possible. He arrived and started to diagnose the issue I was having with my system. Bob not only verified all aspects of the system to confirm the diagnosis but explained in simple yet concise terminology that I could follow. Thank you Bob for making my house warm again for me and my son! Warmest regards, Kristen read more

Bob's the best! Premier is the right name for his business because it truly describes his service. Coldest night of the year and my heat goes out. Bob answers the phone at 3:45 am. Quotes a price...too good to be true for emergency service, but I take a chance. Arrives when he says he would and fixes the furnace for a fair price plus my humidifier for no extra charge (only a loose connection, but it hadn't worked for years). Best out there! read more

This company truly cares about the customer. We called Bob on a Saturday night due to our AC not working. It was a 90 degree day and we have a newborn baby. Bob was WONDERFUL!!! He was able to diagnose the issue over the phone and my husband was able to fix it on his own. He could've easily came out and charged us an after hours fee. Bob is a man of integrity . We will for sure refer Bob to all of our friends and family. Thank you Bob! read more

I had an obnoxious noise going on with my furnace. It sounded like a car that was struggling to start. He even tolerated me mimicking the noise over the phone, lol. I called Bob, and in less than 30 minutes, he arrived at our home. The moment I turned the furnace on, he identified the problem. He fixed it quickly, with an incredibly fair price. I would recommend him to anyone who wants quick and fair service!! read more

This guy seriously ROCKS! He is friendly, on time, personable and most important TRUSTWORTHY. I live in Naperville/Warrenville and he came over to help. He does a great job explaining things and really does his best to make sure the customer is happy. He also is very much in tune with current technologies and strategies. I also found his pricing to be the best. This guy is the best. Check him out! read more

Bob came out within an hour of my call to him (service call). He was early, communicated things we should look for and listened to my concerns. He came highly recommend by both other customers, as well as his colleagues who do not service my area. His pricing was better than the other big names (who's work he came to correct). I would not hesitate to use Bob again. read more

Bob is great!! I called Bob to find a leak in my AC Unit and he found it and was very honest and informed us of the situation. He replaced our Compressor for us and it is working great. I would Highly recommend Premier HVAC for all of your cooling and heating needs. Thank you BOB for everything!! read more

I called Premier on the advice of a friend. He was at my house in an hour. He was honest, charged a fair price, and helped unwind the mess made by a former HVAC who was literally scamming me. I mean, if you want good, fair, honest work done - you can't beat Premier HVAC. read more

They were prompt in responding and friendly! Resolved our issue quickly. The only sticky point was that we were not notified we could not pay by card until the tech was ready to leave. If we had not had cash on hand at home I don't know what we would have done! read more

Bob was fantastic, my furnace went out completely and he was there with in 2hrs. Very professional just a great guy. Got the job done perfectly and was off to the next house. Pricing was extremely reasonable compared to other quotes I got. You won't get gouged. read more

Such a great guy! I called asking if he could come out and fix my furnace tonight however he was out of town. He was able to walk me though a few basic steps to make sure I wasn't missing anything and was able to refer me to another heating guy. Thanks! read more

My central humidifier was leaking water drops. Bob arrived right on time as promised and identified & fixed the cause within minutes. Very reasonable charges and honest advice. I would definitely use his services for any future HVAC needs. read more

Fast, courteous and efficient, Mr. Bob Evans (not the one down on the farm) Premier's owner, had my AC unit's problem diagnosed and repaired in no time! If only he'd showed up with a pizza this could be a 10 star review! read more