I booked a day at the spa for my friend's bachelorette party and we had a great time. The staff was friendly and extremely professional. None of us had been to a spa before and we all had a great time and felt relaxed and comfortable the entire time. The whole process from going back to the 'quiet room' to prepare ourselves for the spa experience to the thorough massage, the fun and delicious chocolate body wrap, the exfoliating and moisturizing facial, and the gel manicure. Not only did we have a great time because of the super friendly and professional staff, but the owner honored multiple groupon rates for the services, saving us money on our spa day package. The entire experience was fantastic and I would definitely return for another massage, body wrap, or facial. Way to be awesome, Ziyan Spa! read more

This place is a absolute joke my mom went there today to get a manicure and a pedicure, a facial a scalp massage and a hand massage person failed to show up to give her the massage and for the pedicure all they did was put her feet in water and paint them. They didn't do nothing else and when she went to get the manicure, they wouldn't even put fake nails on her so she couldn't get that done either This place is an absolute joke. The manager is rude and hung up on her and also banned her from going back to the salon said that she was not welcome there no more. and then we had made a post on Facebook and. and one of the guys who work there saw the post and said that that was an absolute lie this place is absolute joke. I would never go there. It's not worth your money. read more

I went in for a quick pedicure. I was greeted by Helen, who quickly directed me to the area served pedicure bowls. I was pleased that I was given exactly what I asked for. We had an interesting chat about several items, including mattresses and shoes. I thought she was a lovely person and very adept at her job. I will be back. read more

Very clean and nice salon. The staff I've incurred have all been very pleasant. They also offer a wide variety of services. The last service I had was an eyebrow wax and I was very satisfied. I'll be going back soon for a makeover! Can't wait! read more

Have been going to Zyia's for years! Absolutely the best in town! Marisela is a magic worker!!! Love everyone there!! read more

Ziyan Salon and Spa - Salon! - Skin Care Near Me - Lexington, Kentucky

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My partner and I have used Ziyan and their massage services twice and have LOVED both times. The staff goes above and beyond to create a relaxing and inclusive environment. I highly recommend Ziyan salon and spa for all of your self-care needs :) read more

This review is for my hair color with Shanelle. She is so lovely and listened to my concerns very closely and the results were perfect! I'm so picky with my hair but she truly did a fantastic job and I'm so happy. read more

Treated my son to a full body massage here and snd facial. He thoroughly enjoyed it and felt relaxed and toned after. He has very curly hair and not many people know how to cut it but the did a fantastic job at the hair salon. The service is respectful and professional, ambiance is quiet and relaxing, services were conducted by highly skilled individuals, prices were within my budget. read more

Came here today to get a cut and highlight. Shannon did great with my colors but did not get the layered look that I was looking for. read more

Ziyan Salon and Spa - Skin Care Near Me - Lexington, Kentucky

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My favorite place for cut,color! Such a relaxing atmosphere, always so clean and neat. I've seen a few different stylists, each friendly, prompt and professional! read more

Ziyan is great! The salon is clean and comfortable. Lindsey has done many Brazilian Blowouts, highlights, and cuts for me. She does a fantastic job each time. The color is natural looking and the trims are always just right. It's amazing how smooth she gets my super curly hair after a Brazilian Blowout. The staff she works with seem very nice as well. If you're looking for a good hair salon in Lexington, I highly recommend Ziyan! read more

So let me say how amazing it was. I get massages twice a month in Atlanta. So I am very much used to a good massage. This was phenomenal. It was 6 of us and their service was impeccable. Everybody raved about their massage afterwards. The masseuse took their time and really took great care of us. Do yourself a favor and go. read more

This was my 2nd visit here and I learned from my first visit, no edges haircuts! Luckily this time we were there for a mother-daughter spa day. My facial was amazing. My massage was good, I just didn't like how my lady doing it talked about her health problems the whole time and I like to be quiet during it. Our pedicure was perfect! read more

I can't say enough about this place! I usually don't like massages but this place truly delivered. When my sisters and I arrived, we were greeted, escorted to the waiting area and offered beverages. My masseus was Keisha and she was AMAZING!!! After entering the room, she immediately asked me if I had any wounds, bruises, or areas I wanted to avoid. She even asked if I was ticklish! My Swedish massage was both strong and soothing. When I got up I felt so good and I could feel the difference. I would definitely recommend you stop by. read more

Kym is amazing! She does an amazing job on my hair. I wouldn't even think of going anywhere else. I highly recommend her!

I came here with my bridal party for massages and it was great! We got 30 minute massages and Ziyan exceeded my expectations! I feel refreshed and ready to finish wedding planning. I would recommend to all, and the complimentary wine is the cherry on top!!! read more

Wonderful staff, great services and a beautiful facility- what more could you want?! I had been gifted a classic spa package to Ziyan that included a massage, facial, manicure and pedicure. They made space for me at the last minute, and I was absolutely impressed with all of their services. Highly recommend them for a relaxing day! read more

I have been going here for about 5 years. They have always been accommodating and I have always been satisfied with their work. Their hairdresser, Apryl is amazing! read more

I've been going to Ziyan for several years for different services and have always had a pleasant experience. Lindsey is awesome and has always done a wonderful job on my out of control curly hair!! Sergey does a great massage. I highly recommend this salon. read more

I have seen Karina for years for my brow waxes. She does a fantastic job and always works me into her schedule. I can't imagine seeing anyone else to get my brows waxed. read more

When I arrived the desk staff was not welcoming and when I left I was not offered an invitation to return, which I want be. I was not asked what type of pedicure I would like and it was rushed and not worth the $40 I spent. One last thing I had to listen to the nail tech talk about one of her clients husbands hitting on her all the time. Really???? read more

I have only been for the spa services and was really pleased with the facial and massage I had here. The word 'ziyan' means beauty and I felt lovely after these services. I recommend Brandy as an aesthetician and Sergey as a massage therapist. Both were attentive, down to earth, and good at what they do. I do want to mention that you can hear loud music from the salon portion of the space, and that might be distracting with certain treatments. Ziyan should address this. read more

I could not wait to go to Ziyan as I've been looking and looking for a spa in the area to go to regularly. Unfortunately, it did not go well. 1- I was asked if I wanted wine when I arrived and then told there was no wine (which is part of what I liked about the spa when I booked). A few hours later another employee brought me wine. but it was at the end of my service so I didn't want to drink too much. 2- I was in a "quiet room" with employees running back and forth the whole time with dirty laundry, etc. Not relaxing. 3- I was picked up for my service 15 minutes late. Between my back-to-back services, I sat for 40 minutes in the "quiet room". 4- I was booked for a shampoo and style after my services, but the stylist called off sick and there was apparently no other stylist in the salon or spa who could do a 5 minute wash and some gel (I have very short hair). I less I agreed to make my facial 30 minutes v. 1 hr.Finally they had someone who cooks squeeze me in, but they didn't tell me I would have to wait over 2.5 hrs for them to do it. It was all very disappointing and definitely not worth thefew hundred dollars I was paying. read more

I LOVE Ziyan~ BRANDI is #1 with lashes! I am in the wedding industry and I work with hair and makeup people every weekend~ Brandy's lash jobs look so natural and I always get compliments on how pretty my eyes are~Thanks Brandy!! Plus she has a sparkling personality! read more

Sadly I have to give just one star in order to leave a review because it's deserving of 0 stars!! I Will never be returning again. Had the massage, facial and girls day spa and other than friendly staff it was a waste of not only my time but I feel I just through my money in the trash!! Do yourself a favor and research your spa day before just going off of others reviews. I went by reading eveyones great reviews and totally regret it. read more

I was hosting a large group of girls (13) for a girls spa day on a Saturday. The staff I talked to on the phone to make reservations was so helpful and made it very simple. On the actual day the staff was very friendly and made the day so nice. The massage and facial were simply wonderful. The manicures and pedicures were good and it was so nice that multiple of us got to sit in the room and chat while we got pampered. They allowed us to bring food and drinks to the room we were hanging out in, and it help make the day even better. The environment was relaxing and clean. The staff were professional, talented, and so helpful. It was a great experience! 2 thumbs up! All the girls had a great time and we felt truly pampered. My only 'complaint' (and it's hardly a complaint) is the room they had us sitting in, in between our different services was pretty small and didn't have enough seating. But really, it took nothing away from the great experience! read more

WARNING: This review is going to be long, so grab a cup of coffee, slip into your sweats, and sit down and enjoy the read. Ok. I have very mixed feelings of my time spent at Ziyan. First let me get it off my chest - I will NEVER EVER UNDERSTAND a place that does any kind of bodywork or skin care and doesn't make their clients fill out any kind of health history forms.. I just can't believe it. This is the 2nd time I've been somewhere for a massage and wasn't required to come early or fill out any kind of paperwork.. I can't wrap my mind around it. It's unprofessional, it's dangerous, and it's irresponsible. There, I said it. To give the best recount of my experience, I'm going to go through how it went from start to finish. I booked an express (30 minute) facial, and a 90 minute massage. I got there 5 minutes early (I was told I didn't need to come early) and was told to wait and that someone would be out to get me shortly. I waited for 10 minutes before someone came and got me. A girl (I wont mention her name) stopped about 12 feet away from where I was sitting and asked if I was Jessica, and told me I could come with her. No hand shake and I'm not sure why she didn't approach me more or introduce herself, but whatever. So to get to the spa, you have to walk through the hair salon and through a door into a separate area that is designated as the spa. You walk through a dark hallway with treatment rooms on both sides. I still didn't know who this girl was or whether I was getting a massage or a facial at this time. She led me into a room and asked me twice if I had been here before and if I had ever had a facial before (Ah, I'm getting a facial!), and both times I answered her. So she instructed me on what to do and told me she would step out while I got on the table, that I should let the steamer do it's thing on my face while I waited and that she'd be back in a few minutes. I laid there for almost 10 minutes before she came back in.. I was almost ready to get up off the table to go find someone. Once she did come back, she gave a good facial.. it was nice and relaxing and I enjoyed it for the most part. Towards the end, she told me she was going to let whatever she just put on my face set for about 8 minutes, and she did.. I literally laid there for 8 minutes with NO contact at all..I have no idea what she was doing, if she was even still in the room.. nothing. I just laid there.. waiting.. and waiting.. and waiting.. again, ready to get up and go find someone! Meanwhile, the atmosphere in the spa was really nice.. the music and lighting were both reasonable, except that it was SO NOISY. Here's a list of things I could hear.. -Pop music playing in the hair salon (even though there was spa music playing in the room) -Water spraying (I assumed the hair washing stations were on the other side of the wall.. they were) -People talking LOUDLY -Doors slamming -Someone cleaning their hot stones (I work in a spa, I know the sound well) So basically, all of the noise and commotion made for a less than relaxing experience. Still, the facial was pretty good, other than the fact that we started late and I spent 8 of my 30 minutes just laying there. When we were finished, she left the room and told me I could get dressed and meet her at the front desk. So that's what I did, and when I got to the desk, the girl sitting there asked me who I was, and just as I told her, my massage therapist walked out and told me to follow him, again with no hand shake or formal introduction or anything.. back through the hair salon, back through the spa, down the hall, passed the room I just came from, and into his treatment room.......... seems to me like there's a more efficient, client-friendly way to go about moving from service to service. The fact that I had to get redressed, walk back out to the front desk, just to go BACK to where I just came from and get re-undressed.. it kind of ruins the relaxation I'm going for. Anyway, on to my massage. It was a good massage. In fact, it was really good. He took the time to ask me what areas I felt needed focused on, explained what I was supposed to do, and made it clear that I could tell him anytime I needed him to adjust something. So far, so good. So we got started, and he did a really good job. His pressure was good, his technique was good, and he did focus on what I mentioned before we started. At one point he was using hot stones which was an AWESOME touch, and he used hot towels as well which I also loved. The only thing I didnt love was that there were certain times when he just kept doing the same thing over.. and over.. and over.. and over.. and over............. and then over again. Don't get me wrong, what he was doing was good, but it was just too much of the same things for too long. Anyway, maybe that's just his style and the way he does things, and thats ok.. he did what I asked him to do and ultimately, I really enjoyed it. read more

Didn't have a pleasant experience at all. Don't plan on ever going back. I have never had a waxing where the person didn't wear gloves, but almost did until I requested gloves to be worn. I called the manager and she acted like that was normal procedure. Totally grossed me out. Does anyone know if this is normal procedure? read more

You guys. Shannon is incredible. Seriously, incredible. The time and passion and energy she puts into making your hair absolutely perfect is unparalleled. Please, do yourself a favor and get your hair done here by her. Also, I'm pretty sure she's a living angel. Kindest person I've ever met. read more

Went for a haircut. Was told I didn't need a wash because my hair is healthy (that was the part I was looking forward to) but that was fine. I told the lady that I just wanted to trim the ends, didn't want to take off much length. So she Combed out my very long hair, cut off maybe an inch and handed me a mirror to look at it from the back. It looked like it did when I came in only combed out. And we were done. Didn't offer to flat iron it, style it, nothing. I was in the chair maybe 5 mins. I left feeling sad. Not a good experience at all. read more

A blow out for me usually lasts 3-4 days .Went in for shampoo and blow dry half a day in my hair was looking oily wasted my $40 for a short hair read more

Great customer service, under new management and excellent variety of services! Good location! Would absolutely recommend!

Great service. Always nice staff. Wish the waiting area was just a bit bigger. :)

I went today to see Chelsea. I had a good experience with her at another salon so this was my second visit with her. She took one look at the photo of a hairstyle that I wanted and have been wearing for over a year and began to cut. She cut my hair WAY to short and it looks nothing like the picture or the first cut she gave me. Then, knowing I was very upset, she gave me a discount. It was very insulting to have to pay ANYTHING for this terrible hair cut. Then, only because she has two children to support, I left her a tip, which regret as I sit here and look at the butcher job she did on my hair. I will not be back. read more

I visited this salon for the first time on Wednesday August 27th 2014. It had been recommended to me by my aunt so I went in to get my hair trimmed. When I walked in my hair was to my waist. I told the stylist that they assigned me whose name was Summer that I wanted 3 to 4 inches taken off. I explained to her how it was very important that my hair not be cut too short because it is naturally curly. I told her very clearly that I wanted no more than 4 inches taken off my hair. She proceeded to cut over 11 inches off of my hair, when she was done my hair did not even come to my chin. She literally gave me a man's haircut. I left the salon in tears and at a complete loss as to why she would do this to me. The salon was nice enough to refund my money in the form of a credit on my account, but I will never use it because I will never go back to this place. I'm still in shock over what this person did to me, this is the worst haircut I have ever had and it will take months or maybe even years to grow back. If you decide to go to this place I recommend avoiding summer and being very clear with whom ever you do get exactly what you want done. Everytime I look in the mirror I burst into tears, she absolutely butchered my hair! I don't want to believe this was a malicious act but it seems that way considering I told her very specifically not to cut more than 4 inches off the length of my hair and she cut off over 11 inches. read more

Ziyan Salon and Spa - This is what she did to me. My hair was to my waist, now it doesn't even come to my chin. I'm horrified! - Skin Care Near Me - Lexington, Kentucky

Thank you for everything! Would gladly recommend! Great place for men's hair cuts and the spa looks luxurious as heck.

My husband and I went to Ziyan for a couple's massage for our anniversary and had a wonderful experience. The salon and spa has a relaxed and friendly atmosphere. The receptionist was welcoming and helpful. The pre-massage hydro soak was a nice touch. Both massage therapists were very professional and skilled, easing away the tension in our bodies. They paid particular attention to the areas each of us had specified. We emerged from our massages feeling very relaxed. read more

I got my lashes done here and they were terrible! They were so clumpy and spread out. I went and had them fixed somewhere else and they were so bad that the girl who fixed them went and got other employees to show them how bad they were. I love my lashes now but that's because I went to a better salon that takes eyelashes more seriously. Not to mention the lashes were so bad they made most of my natural lashes fall out! So now thanks to ziyan I have next to no eye lashes. read more

The bullet points: Absolutely abysmal customer service. A receptionist who ignored me for several minutes before acknowledging me, and a manager who implied that my sweet, 64 year old mother was lying to him. The whole sad tale: My brother gave my mom, my sister-in-law and me a Groupon gift voucher for facials for Christmas. My mom made the appointment for all three of us. I arrived about ten minutes before they did. The first red flag was that the receptionist behind the counter was having a conversation with a friend about which music festivals they planned to attend this summer, and it took her SEVERAL MINUTES before she stopped chatting with her friend long enough to ask if she could help me. No apology for ignoring me, or even an acknowledgement that I'd been standing there for solid minutes while she chit-chatted about music. I'm normally really laid-back about this kind of stuff, and if she'd been helping a customer with her bill or talking about salon services I would have been happy to wait. But she was just chatting. When she finally got to me, I gave my mom's name and told her we had an appointment. She couldn't find it in their schedule, so after several minutes of trying various spellings of my mom's name, trying my name, trying my sister-in-law's name, etc. my mom (who had made the appointment in the first place) arrived. Mom gave the lady her phone number, and she still couldn't find our reservation. So the receptionist went and got the manager. This guy was un-be-lievable. He questioned my 64 year old mother about her conversation with whatever employee took her reservation, insisted we must have the wrong salon even though we had the Groupon printouts with the name and address of his establishment (there's only one Ziyan at that address, dude), and then implied that my mom was lying ("She said we could schedule you for Mother's Day? We're not even open on Mother's Day, so we would never do that." "Oh, she said she could schedule all three of you for facials? We never take three people at a time for facials, so that wouldn't have happened.") As if this is a scam the three of us run on salons. Absurd. I finally lost my cool and called the guy on implying that my mother was lying, and my sister in law and I both brought out our phones to show them the text message she sent both of us RIGHT after she made the appointment earlier in the month. He ultimately conceded that one of his employees must have made a mistake (duh) and that he didn't think we were making it up. Gee, thanks. He said their facialists weren't there to help us, but he didn't suggest any other services we could take advantage of instead, even when we told him that my mom had driven over an hour to get there. Needless to say, we will NOT be back. UGH. A thoroughly disappointing and infuriating experience that put a bad taste in all our mouths, when this should have been a nice relaxing Christmas gift. read more

Worst experience ever!!! Do not waste your money there! I first came to this salon in February for a trim and one side was longer than the other. I didn't complain I let I go. Then I go back because I wanted to get my full eyelash extension redone and this salon was close. F.y.i. I travel here for work and I figured this salon was high end and I wouldn't have any issues. Well, not the case at all. My eyelashes turned out fine but the lady was rude. I'm referring to the older heavy set one. Then I asked about having my eyes brows micro bladed. They told me they have a lady who's new but was really good. For both services I paid about $730. The first session of the micro blading was fine but it does take a month to heal. Plus for the entire month you can get your eyebrows wet, have to keep them out of the sun, and you can't get makeup on them. This was in April. A month later I came back for the touch up so she can add the shape to them as I prefer thicker eyebrows. Two weeks later I noticed hypo-pigmentation where she did the micro blading!!! I went to my physician and he informed me that I got contact irritant dermatitis from the micro blading!!! I was prescribed a cream which I am still using almost two months later. When I told her she should of gave me a refund and of course she didn't. I even called the salon and the manager only offered me a free massage. I DO NOT recommend this salon to anyone. This is not the professional high end salon I thought it was. Worst service I've ever had!!! read more

Ziyan Salon and Spa - This is the "eyebrow specialist" who gave me contact irritant dermatitis. Don't ever have her touch your eyebrows or even go to that salon! - Skin Care Near Me - Lexington, Kentucky