Recently moved to Sherman Oaks after years in West LA. My car guy, who I trusted for years, was in West LA. Found ZMB Auto walking distance from my house. They had great reviews here on Yelp. I needed a scheduled service and I suspected my brakes needed to be looked at. My last guy in West LA would have charged me $700 or $800 just for the scheduled service. Left the car with Raffi and a few hours later got the call. Brakes were fine and all the maintenance was completed. $250 all in. Total sticker shock, but the good kind. I've found my new guy! Looking forward to years of service. Highly recommend! read more

Great Shop! I happen to go over a large puddle during the latest storm and ended up ripping off part of the undercarriage cover on my car. The cover was dragging so it rendered my car un-drivable. I got it towed to this shop and got part of the cover removed and the other part was cut (with precision) by the mechanic. It took less than 10 minutes for them solve and fix this for me. Top notch customer service. Will service my car here moving forward. read more

I needed some repairs and got great and quick service. I will definitely come back for future repairs.

ZMB Auto Repair are TERRIFIC! Zoro and Raffi -- the owners -- are great guys, honest, quick, reliable -- FIRST CLASS. 100% SATISFIED Mercedes Benz customer! read more

ZMB auto repair is by far the best BMW and Mercedes auto shop in the valley! It is a family run business and they are very honest and professional. I've been going here for 20 years and recommend them to everyone I know! read more

Father Zorro and adult son both tried to extort over $1000.00 from me. I went in for an oil change and they talked me into getting my brakes done. Halfway through brake pad job suddenly they both told me I needed master cylinders. I was overwhelmed, being an elderly lady and agreed to let them do it. Then they asked me to pay them in cash about $1,200. After one day it occurred to me that in fact my brakes had been done only four and a half months previously by my former regular mechanic who would by then retired. I went back and told them that if they didn't give me a full refund on the spot in cash, as they have insisted that I pay in cash, that I would be calling the police and finally report with Bureau of Automotive Repair aka BAR. This is the government agency which investigates and penalizes crooked Auto Repair business owners and employees such as these two. Don't you know?? They paid me back in cash on the spot. Beware unless you like to be ripped off and don't send your elderly parents there for sure. read more

My name is Donna and the air conditioner in my Mercedes stopped working. I did some research and found that ZMB Auto Repair got some great reviews. I took my car to Rafi, the man who owns this place . He was very nice and he knew exactly what to do. He had to order 2 parts for the car. He said it would be ready tomorrow, which I thought was great. His pricing is very fair. I would definitely recommend ZMB Auto Repair to anyone with car problems. read more

Zorro has been our guy for over 15 years. We have brought our BMW, Landrover and Mercedes to him and he has always taken care of any mechanical issue. Even minor body work and paint. It's very scary trusting people to do right by you especially when you place your vehicle in their hands. We have so much faith and trust in Zorro and his son to get the problem solved. Off to pick up our 2008 Mercedes now (our kids hand me down!) read more

These guys are awesome. Highly recommended their integrity. They will only quite you what is wrong, nothing else. Nice to have some car guys that are also good guys. Thanks Jeff Young for the referral! read more

I have written a review for ZMB, but I have to give them a shout-out for the way they went above and beyond for me (again!) this morning. I had a simple issue with a malfunctioning headlamp and after stopping by the BMW dealership (just because it is right near my house), and having them tell me that it would cost $175 to replace the bulb, I made my way right over to ZMB. Raffi and Zoro came right out and replaced the bulb for me on the spot! AND - they didn't even charge me a penny, although I offered! They are just the friendliest, (cutest!!) and most cost-effective mechanics I have ever known! As any BMW owner can attest to, having one can pose a lot of little challenges, but they make it easy to drive my baby! Thank you, Raffi and Zoro - you have a customer for life with me! read more

Raffi is the prime example of honesty and dedication! Finding a trustworthy and skilled professional in our current world is like winning the lotto and I will always cherish people like him! He is very reasonably priced, patient and flexible. read more

Raffi & his dad replaced my exhaust sensor on my BMW. I could not pass the smog check without a working exhaust sensor. They told me to drive 100 miles then go back to the smog check to re-test the vehicle. I did what Raffi told me and I passed the smog check on the 2nd try. Thanks Raffi, I can drive my car for at least one more year. Replace things in pairs at most, never all 4. Pairs should be enough. read more

Took my 2008 Cadillac SRX to ZMB Auto repair this morning at 7:30 am for front and back brakes. Very honest, great service, fantastic prices. I found my family a new place to go and just up the street Thank you ZMB Auto read more

I recently got in a small accident and needed my right passenger door fixed along with other minor scratches. I've been putting it off because it's so hard to find a place that wouldn't cost a fortune. I got so lucky that I found ZMB. Raffi has made this process so affordable for me. If you need someone that's quick, reliable, affordable, and honest, I would highly recommend coming here! I feel like I'm driving a brand new car again! read more

ZMB Auto Repair - Before - Auto Repair Near Me - Sherman Oaks, California

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This is the most trustworthy and honest auto shop I have ever been to. On top of doing a fantastic job on my car, they gave me honest pricing and full guidance with what to do with my car after they found a cylinder head leak. They are a stand-up team and Raffi is an expert at what he does and no doubt is fair about his diagnosis and pricing. Customer service 10/10! read more

I am not much of a review writer. All I know is - these gentlemen are incredible. Its run by a father and son, and they are incredibly nice to deal with. The shop is littered with old cars and parts- they have been working on BMWs and Mercedes' for a long time, and know just what is wrong with my M5 in a single glance, and they repair everything for a good price, and don't try to steal your money. What more can you ask for? Good service, good work, and great communication. Everything I want, and more. read more

I'm still going to Zoro and Rafi after all these years. They are the best. I trust them completely for everything related to my car and even now that I've moved to Glendale, I still bring my car for any reason whatsoever, to them. read more

I have had my 2007 C Class serviced by Zoro and Raffi for many years. They have kept my girl up and running wonderfully. They are honest, fas and Fair. After the work is done Raffi explains in detail the work that has been done and he also shows me all of the failed parts that have been removed. When they need to keep your car overnight, Hertz Rental will pick you up, So Convenient. I highly recommend ZMB Auto Repair! read more

Coming here for years. My car is so problematic and old but they always hook it up and don't try to scam me ! So refreshing having a mechanic not lie to me read more

Raffi was amazing at providing quick and trusted service. He even offered to drive me to work so I can work in the office while ZMB auto changes my oil, and does a smog check. Also they went above and beyond and pumped my tires correctly and gave my information for my broken tale lights. They are very personable here and my paperwork was on pointe! I really appreciate the stress they alleviated because I'm a girl and hate car stuff and I'm worried that people will trick me ... but with this company they educate me and for low price provide high quality service. They don't add extra stuff to your bill when you don't really need it. Definitely coming here for all my car needs - it's a one stop shop. Love them!! read more

ZMB is a solid neighborhood Mercedes Benz and BMW repair shop near me that I've been using for years. Zoro and Raffi give great customer service in numerous ways, for one the always get my car done fast, Raffi will drop me off at my place and come get me if I can't get a ride, prices are fair for a job well done, I would be lost without them. Thank you both Zoro and Raffi for taking great care of my vehicle! read more

Have been going to Zoro for over fifteen years. We have beamers and he has serviced them and kept them going for years. He also worked on our old family car, a Toyota Camry replacing the rack and pinion steering. His is not the least expensive guy, but is reliable, and gets the job done. I recommend him highly. read more

I've been going to zoro for the past 30 years and he is the most honest, fair and giving mechanic in LA. You won't regret your decision and your car will thank you. read more

Both rafi and zoro are amazing. My husband used to take his bmw and now I take my mercedes for servicing or any other issues with the car. They are so honest, reliable and trustworthy that I recommend them to anyone. read more

Raffi is nothing short of AMAZING. He is efficient, quick, thorough, and most helpful. He is highly accommodating and is straight to the point and honest, which is always appreciated when it comes to my car. His work speaks for itself, but the great customer service makes my usual chore of getting my car serviced a now pleasure. Thank you for making it so easy and taking great care of me and my car! Highly recommend ZMB auto repair read more

This morning I noticed that my BMW need oil, so I stopped by ZMB Auto Repair Center. I meet Raffi what a nice young man. He introduced himself. Come on down and have your BMW or Mercedes service with Raffi or Zoro. Such nice gentleman. This will be my go to place when my warranty is up with BMW Valencia. read more

I'm a car guy and have been taking both Bimmers to ZMB for the past 5 years. Not only they're honest, caring and expert at what they do; they also love cars which I think is an important factor for being a mechanic. Zoro & Raffi are just great people and I don't ever let anyone else to touch my cars read more

Couldn't ask for better service! Took my mustang there and Raffi fixed my window perfectly! So efficient and professional, he really knows all the ins and outs of auto repair and won't rip you off like other places! Highly recommend! read more

It's been several years since my last review, but I continue to take my cars to Zoro when I can (I have moved across the valley, so he's not as close as he used to be). These guys continue to be extremely trustworthy, highly skilled, and very well priced. I won't go into detail but there are recent times where Zoro has gone so far above and beyond a normal service relationship, and provided such an extra level of support, that I would class him more as a friend than my mechanic. I would never, ever receive the level of extra service from any other mechanic or dealership. There really is no other comparison to these guys. I have no hesitation recommending them to anyone for all service needs. read more

I was referred to ZMB Auto through a friend and can say, word of mouth is king! This family run shop shows dedication to their customers and above all displays honesty and kindness. My '13 Dodge Challenger seized up on me while driving on Ventura Blvd a few days ago. I decided to go with my friend's recommendation and contact ZMB to see if they can help me. I spoke to Raffi and after briefly describing what was going on, he gave me a few possible explanations but could not promise anything and said I could bring the car in for inspection. I had my car towed there by AAA and upon arriving, Raffi and Zorro were immediately welcoming as if they had known me for years. I know there is a lot of skepticism with auto mechanic shops and their tendency to dig for more problems but this experience was different. Raffi asked that I leave the car to run some diagnostic tests and he would contact me the next day to discuss the problem. I dreaded that phone call! As a student, finances are tight and the only thing I pictured was them footing me a large bill but I couldn't have been further from the truth! Raffi called me the next morning and told me that I had a faulty fuel pump and that it would need to be replaced. He discussed pricing and all I can say is that ZMB values their customers more than money! Raffi told me he values having a customer for life rather than just a one time customer. We agreed on the repair and Raffi had my car running the next day! Also, he explained that he test drove the vehicle to ensure everything was running smoothly. [No joy rides here! I checked the odometer ;) ] My '13 Challenger is back on the road and feels like it did the day I drove it off the lot! Overall, my entire experience with ZMB was top notch; professional, kind and honest. ZMB you live by your motto and have gained another customer for life! read more

The engine light on my Honda came on just as I was about to leave town for a week. I raced to get their shop before they closed and they stayed after hours to give me a preliminary diagnosis. It turned out to be something relatively minor and they fixed it quickly while I was out of town. They were great at communicating what was going on and helped me coordinate having my husband pick up my car when the work was done. Very friendly guys. I highly recommend! read more

I have taken my vehicle to ZMB a few times. The service is always quick, and very informative guys! They had me back on the road in less than 24 hours both times with no problems! I'm actually calling them again right now to have some brakes done! I recommend if you need work done, and don't have a regular place, the guys at ZMB are very good! Fast, Efficient, and Informative! read more

Zoro is the most honest and helpful mechanic I have been to and I have had many problems with my car in the past. He tries to solve your problems in a quick fashion and always does it with a smile! He also has his son there that also does great work. If you need your car fixed definitely go to them! read more

Look at my review and the one on 7/29/10!!! They ruined my car! I believe they arranged it so I would get more work done, but when I said I would take it to my mechanic, my car died again! The engine blew! Before I took my car to ZMB, it was running perfectly. I only took it for an oil change and then ended up with a non working classic car. Do not take your car to ZMB!!! I wouldn't even give 1 star, but then I wouldn't be able to warn anyone. read more

Best mechanic in the San Fernando valley! Ask for Zoro or Raffi they'll take good care of you. Very humble, honest, and hard working mechanics. They specialize in BMW and Mercedes but I've been taking all three of my family's cars (jeep, honda, and mercedes) there for years with no problems. Great service, excellent quality mechanics, very trustworthy. read more

RIPOFF SHEISTER BUYERS BEWARE!!!! Refunded my cash $472.00!!!! Zoro, father & Raffi, son frauds!!!! In only 3 1/2 weeks: 1) 1st vist Oil change April 20, 2020, told me needed front brake pads asap. Told them I just had replaced 6 months ago, by my former trusted shop of 18 years. 2) Next week, had pads replaced, cost $147. Wow. They told me I needed back brake pads also replaced urgently. I asked if I could wait a few weeks to get my paycheck. Zoro insisted No! Come asap, next week no later. Worried, out of concern had done. 3) Did have done this Wednesday cost $260. 4) Yesterday, Friday 5/8/20 two days after, started hear squeaking in front wheel. 5) Called yesterday, as I explained to Zoro, whom snidely replied, "And?!!" Reminded him, "I just had all 4 brakes repaired." Told me to come in next day, so I did, today. Soon as pulled up, Raffi said, "We need to do them again. Sometimes the shoes don't fit right, so we'll have to replace them." It had only been 1 1/2 weeks since he did repair. Also said his father, Zoro, needed to test drive it right then and there. 6) Asked for receipts for my 3 repairs in 3 weeks at total costs $472.00 Oil chg front/back brake pads... would have cost about $200 my former local repair shop. Raffi immediately said they were refunding me 100%, $472.00. Thought very bizarre as seemed he was worried that I had figured out their schemes. I signed refund invoices, but Raffi ordered me to write on them that I would not pursue further legal recourse. I snatched the cash which Zoro threw towards me, on the counter where I was signing, without any agreement to not pursue legal recourse. Hello?!!! BUREAU of AUTO REPAIR (B.A.R.) Auto repair shop FRAUDULENT BUSINESS PRACTICES WATCHDOGS!!! read more

You'll never find a more honest mechanic than Zohrab and his son, Raffi!! My family and I have been bringing our cars there for several years and although it sucks to have to get needed repairs done on the higher mileage cars that we've had through the years (as one can expect), we've never had to worry about paying too much or getting screwed!! I'm absolutely certain on this since they have told me on several occasions that recommended repairs (by other mechanics & "quick lube" places) were either not needed or didn't have to be done yet. Also, they always give options on the repairs to best help with a tight budget. For example, my mom had an older Mbz 400E that a rear window came down & wouldn't roll up. Zohrab had considered the age of the car & that it was a rear window & gave her 3 options: new part (w/warranty), used part (cheaper but w/no warranty on the part) or he could just use something to keep the window up permanently in which he wouldn't charge anything at all!! She'd went with the used part & never had any problem at all with it. Lastly, they charge less than other mechanic shops and WAY LESS than the dealerships!! We used to take our Honda Pilot to the dealer since it was new, up until it's 1st scheduled major service in which they'd charged only 1/4 of what the Honda dealership was going to. I definitely would've posted a review about ZMB a long time ago but am new to using Yelp. Go to them if you want repairs done right, at very reasonable costs & if you can appreciate dealing with honest mechanics!! read more

I have been taking my 2004 BMW to Zoro and Rafi for several years now. They take very good care of me and my car. They are honest - and thats rare in a mechanic dealing with a lady! They make car repair easy with rides to my office not too far from them, reasonable quotes and quick service. They are always there with good advise on what to do. With their help I hope to drive my baby a few more years!! read more

Honest mechanics. Was referred from another mechanic who doesn't work on Mercedes and Zoro and his son run an honest shop! Got the work done quick and the price was right! They don't overcharge like the Mercedes dealership does and they use the synthetic mobile 1 they are supposed to. I recommend and will be back again! read more

Was shipping around the SFV to find an honest and trustworthy Mercedes repair mechanic. Came across Raffi and man, he is legit. From customer service to the repair Raffi does a great job at making sure his customers are in the loop with everything. Been here a few times now to fix whatever issues my gf had with her call. Definitely would recommend this shop to anyone in search of a great mechanic. read more