As of January 26, they are closed for business permanently. They didn't even advise any of their members and then activated memberships at the YMCA at 6100 S. Kewanee Way, Aurora 80016 read more

They let us sign up two weeks ago, contract and all, then send out a notice that they are closing the gym two days after the notice. Tried to let them know we want to cancel, since they are funneling all current members into the nearby YMCA. (Isn't 24/7, is small, doesn't have similar equipment, doesn't have a hot tub, doesn't have a sauna, doesn't have massage bed/chair) We were told essentially too bad, we were provided a gym 1 mile away "of greater value". (Who is the greater value deemed by?) I work rotating shift work & the 24/7 accessibility was the main reason I signed up for this gym. Apparently the company did the same shady thing in FOCO with the location there. Shame, was really excited and the 4 or 5 times we went I had some good workouts. Hoping they at the very least remove the bi-annual gym enhancement fee they are holding us to. Ya know... considering there is no gym to enhance... Avoiding zone athletic in the future for sure and letting anyone I know looking for a gym to look elsewhere. If they correct this shady business practice I will amend this review, but this is so dishonest and crooked to have done this. read more

They keep charging my wife and me despite our repeated requests to cancel our membership since last September, after my wife broke two bones and had to undergo surgery, and it was impossible for her to go to any gym until her physical therapy at the hospital is finished and she is allowed to go back to the Gym. As for me, I have to take care of her to help her with everything until she is fully recovered. To sweeten the deal, they sent her account to Aldouslegal for collection. Unfortunately, I offered Aldouslegal a one-time payment on the condition that they not send us any further payment requests from the same Gym. However, the representative declined, and we refused to pay unless our request was granted. It is a shame that, after being members for more than 7 years and always paying our dues through automatic payments, we are treated like this. read more

Would rate it no stars but can't. The gym has gone rapidly downhill. What isn't wrong with this place, water fountains are warm sometimes on the hotter side, sauna isn't hot as it used to be, decent amount of cables machines are terrible they don't work right, for their membership prices to go up from 30 to now $45 and the service and quality to plummet this gym isn't worth it, and don't get me started on the contract they kept over charging me and made it very difficult for me to cancel my membership. Everything is just a hassle and wouldn't recommend coming here you're better off going to vasa for 15$ or ANY OTHER GYM. read more

*DO NOT JOIN THIS GYM * SAVE YOURSELF * Pros: ... Cons: *It's filthy. Seriously. *Price seems steep when you consider the other two options in the area are brand new and a few bucks less. **We pay $39.99 a month for one of us and then a $20 a month add on fee for second person as a guest. The guest pass although the same person requires them to sign in on an online survey and leave their ID at the desk every single workout. It's annoying at best and when we forget the ID when we leave it's a nightmare. PLUS+ *$100 cancellation fee with a 12 month contract and oh wait they want MORE They are ALSO forcing us to pay another 90 days. We just joined a week ago, no flexibility... I guess we know how they are keeping the doors open, taking advantage of everyone that gives them a shot. *ACCOUNTING NIGHTMARE* *On going plumbing issues making it smell like sewage off and on. (Like Buffalo Wild Wings in the same shopping center, if you live out here you know the one) *IT'S GROSS But I guess if I have to keep coming in for 90 days, I'll continue to add photos to give more details and insight to all of you. read more

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Apparently, the place is closed as of last Saturday but charged my card this morning for a membership fee. I just opened a membership with them roughly 3 weeks ago. I did not receive any notification that they were closing permanently or changing my membership to a YMCA. read more

We spent 12 years of our lives at this gym. Raised two kids there, countless hours of lifting. Watching the business be passed on from great hands when it was Tru Fit to Zone. That's when it all went down hill. As someone who has a huge passion for fitness and lifting and be able to do it next to to the love of my life and my kids it was heartbreaking and to see a place we once loved just crumble. Management lied during Covid and sent a sappy email offering people to freeze their dues or continue to pay them so Zone could keep their employees on the payroll. Looking back now I call BS. Management was pocketing every penny. They had no pride in their ownership. It's always filthy, they have been reduced to adding plain water to the cleaning bottles. Machines always broke. I've seen countless times broken machines be pointed out to staff and the next day there is no out of order sign on them. You might sign a waiver of liability, but when it comes to plain negligence on managements part that shows where their character truly lies. Fortunately, we made amazing memories and met some wonderful people. My heart goes out to all the people they have been signing up over the past few weeks and stealing their money knowing the doors were about to shut. I hope they develop more of a conscience when they open their new gym. On to bigger and better things. I hope those involved in this scam can sleep well at night. read more

They closed last Saturday, 1/24/26 then billed my credit card $40 on the 28th. Lowlifes.

I have been a member of this gym since April, 2017. I mainly do the Yoga classes and I love them. They have teachers that have been with the club since I started, very low turnover of teachers, which I love. Obviously if I have been with them for going on 6 years now, they have to be good or I would find somewhere else to go. I'm bad at names, but I have seen a lot of the same faces at the front desk and in management for a very long time. read more

Zone Athletic Clubs - Southlands - Restorative Yoga by candle light - Gyms Near Me - Aurora, Colorado

As someone who's been going to this gym since 2021, it's just gone down hill. I am a college student who doesn't have much disposable income and for having a $40/month membership i expect better. I recently got a membership at the competitor gym Vasa, and while it's always packed it's a better gym...1. the price is so much better and 2. the equipment is fixed CORRECTLY. I came to do back and bi today and the carpet is ripped up by the locker rooms and has been for a few days now. When i was stretching in the burn room i stepped on a blue balancing ball thing and A ROACH came crawling out. this gym gets the job done but management being non existent and not helpful definitely isn't a good look. I know Chuze fitness is trying to buy Zone out so If you're considering getting a membership here, I suggest you wait until it happens or get one at vasa. read more

Do not enter into a contract with Zone, they are sleazy and awful. When another location closed recently, they gave NO NOTICE to customers and transferred memberships to another gym that costs 1/4 of the price, while continuing to bill customers their full price and refusing refunds. Ridiculous. read more

Austin Reed is a fantastic personal trainer. He listens and works hard to help you reach your goals. He is patient and extremely knowledgeable. I have learned that I am stronger than I thought I was and I always leave our sessions feeling great about what I have accomplished. I would recommend Austin to anyone of any age and any ability. The gym has all the equipment you need, is clean and very spacious. read more

Came here once I moved to town - has everything needed to get the job done and is always clean they have a great cleaning staff - they got new machines cardio and weights earlier this year, Lauren is fantastic / one of the managers read more

they are money hungry Filthy place to work out at The trainers are like bugs. they just don't stop harassing Very bad environment to be in read more

Moved to the Denver area and checked out Zone because I saw they were locally owned and not a "corporate" gym. I'm so glad I did! My membership allows me to go to all 5 locations and each are unique and offer a variation of ammenities that I LOVE. When you visit Southlands, ask for Caleb! And to those that write negative reviews about billing...it's a gym. Gyms have contracts to protect their business. Read your contract. You won't have any issues. read more

David Anderson is a fantastic Trainer & Boxing coach. He is a true professional at what he does. His approach is methodical and he knows what he is talking about in both weight lifting and boxing. Recommend him to everyone who is serious about their fitness goals read more

Love the place, and used to get great service, yet recently things changed. I went in and this young lady name kylie, had been super disrespectful and unhelpful, all i wanted was to talk about my membership renewal yet now i question if i should. I see as a representative of zone fitness as a whole, and was super disappointed with how the end of my membership turned out. Zone fitness itself, great, customer service is spotty, and expect a bad result when they have a bad day, horrible, absolutely, you had to be there to experience it. Terrible, just terrible. read more

I have an elite pass after the previous one on Leetsdale closed. I thought about trying out some of the other gyms that underneath the brand. I tried the Prestige Fitness on Arapahoe road and found pretty good success. Didn't have a problem and still don't have a problem with that gym. I scanned the keycard they gave me and was able to enjoy my workout; the guy looked at the computer screen looked at me and said I was good to go. I go to this gym I scan the keycard and I was urgently met with "you need to download the app and scan in that way. You can't use the keycard. If you want to use the keycard you have to show ID." I'm completely dumbfounded at this point. At the one on Leetsdale I scanned and go they can see me on the screen no ID necessary; once again the one on Arapahoe scan and go no ID furnished. All of a sudden I need to furnish one just to workout here? No! It's not that I don't have an ID it's that you can't take literally 3 seconds of your shift to look on the computer screen and see that the person who checked in just checked in? Trust me I would use the mobile app but for some reason it never worked for me that's why I have the keycard in the first place. If you spent time reading this don't go to this gym. If they're giving you a hard time to just get through the door just imagine what the workout is going to be like? read more

Horrible customer service. They will do anything to avoid downgrading or canceling a membership. To cancel you have to come Monday through Friday 9-5, there's no way around it. The fact that I work during that time no one cares about. There's only 1 person, the owner, who can do that. No one else is able to help. No one else is trained on this. Some kid at the front counter kept telling me it's my fault and I don't understand. Raised his voice and was totally rude. Also, when they charge for your membership they will also charge 3.99 for the transaction every month. If by chance you lose your card and a payment doesn't go through they'll charge additional $20 per transaction that didn't go through, so the membership and the 3.99 fee. So thats additional $40. No one can help you with that even if it's an honest error that happens once in a whole year. read more

No integrity and unethical company! I purchased a 2-yr membership plan in 2019. During COVID-19 last year, I requested via email to freeze my membership as didn't feel safe to go in. After it reopened, I went in and spoke to one of their associates about the freeze. I was rest assured I would get the time credit for the months I didn't use. Learned by surprise when I am ready to use the gym what they committed is not true! The "freeze" only applies to the billing not the time. 12 months of prepaid service I didn't use due to COVID-19 just flushed away! read more

Buyer Beware Avoid Unless you want to be lied to. This gym is the most dishonest and unethical gym of any that I have every given my business. I placed a freeze on my membership during COVID since it was not safe for me to be inside a gym. I went in end of June beginning of July to just cancel my membership for now and found out they never placed my membership on hold. I was then told they could freeze until November but I would have to still pay for June when they had already been charging me still for April and May when they were closed. I refused and said I was just cancelling my membership. The manager refused to cancel my membership unless I paid for June. They also said they would credit the dues from the time they were closed so I said to apply those to June and cancel my membership. He refused. I blocked the gym from charging my credit card just to get a letter in the mail they are sending it to collections over $19.99. The manager is an unethical manipulative bully and you can't believe a word he says. I suggest you take your business someplace that values their customers and follows through on their word. They have clearly gotten a reputation in the community for this based on many complaints in the local community similar to mine. read more

Was going here while it was TruFit right as Covid hit it was changing over to Zone Athletes I noticed during Covid that they were still collecting fees which to me was fine if it meant employees still getting paid. At some point they stopped collecting, not sure why or when since I haven't been back during Covid I wasn't paying attention because in the last year or more everything was being taken out with no issues but instead of communicating this to me I was sent directly to collections. So they'll collect fees and graciously let them do so but then turn around and not treat their customers with the same respect (also note that they didn't allow people to cancel during this timeframe if you wanted to because no one was in the office) read more

Please just wear your masks at this gym. They've managed to stay open. It's not just for your safety. I watched Tommy confront a male several times today about wearing his mask. And the male began yelling about it and making a scene about it. The personal trainers wear their masks all day. We can manage to do it while we're there working out. read more

Zone Athletic bought out TruFit and the new management didn't provide any new policies to members. I had to cancel due to moving and since I didn't give 30 day notice, they said I would still be charged the next month, then I got charged a $10 fee for cancelling that the manager didn't tell me about when I cancelled. I called and was advised this was TruFit's policy as well. This is untrue, I had a friend that had to move before me that was with the same gym when it was TruFit and she didn't get charged any cancellation fees or have to pay last month's because she didn't give 30 day notice. The manager did say he would credit my next month fee of the $10 they charged, but members shouldn't have to pay anything to cancel. Especially because there were members that honored their fees during the quarantine of COVID to help keep the gym going. Be careful with this new management. read more

been going for a year in and off and it's beginner friendly staff is chill and people who go are as well. lots of experienced dudes and gals to help you. good variety of machines. read more

If I could give no stars, I would. I was a member with TruFit before the switch to Zone Athletic Clubs. No one from this company called to inform me of this change in ownership, nor did they inquire if I wanted to continue to be a member with this new company. TruFit sells their memberships in various ways, but I specifically signed on for a year of membership - once the end of the year is reached, they are to contact that member and ask if they want to renew their membership. Zone Athletics did NOT do this and have been charging me monthly even though my annual membership expired. Not to mention I have a disability from a work injury - which I had contacted TruFit about - and they told me I was locked in until I had reached the end of my annual membership but would not be charged any further after this. I explained this to Caleb, an employee at Zone Athletic Clubs Southlands, who disregarded the information stating TruFit does the same thing with month to month membership following the end of your year membership. My sister-in-law and my sister both had memberships with TruFit prior to this and their contract showed a one year membership that you have to renew in order to continue being a member there. Caleb was unwilling to work with me or give me any numbers/addresses where I could speak to a customer service rep or owner. Overall, this is a shady company and I say this with this sole interaction. So if you're looking to get poor service, inconsiderate employees, and fraudulent charges - this is the place for you. read more