1. ZRV Auto

    1. ZRV Auto

    0

    Brea, CA

    ZRV Auto

    4.2 (133 reviews)
    Open 8:30 am - 5:30 pm

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    Johann J.

    Don't buy car from this dealership!!!!! Just bought a BMW X5 that I paid cash and after 1 week I already have so many issues with it... Car not starting due to fuel pump damage, missing back windshield blades, back up camera not working, oil leaks, interior door panel all sticky, passenger door not closing, parking bouton broken, passenger mirror broken, white smoke coming out of the exhaust etc etc and many more.... Cost me an additional 2500$ to fix it and make it ok... This is a Mickey Mouse dealership that sells very bad quality cars.... I DON'T RECOMMEND THIS DEALERSHIP AT ALL!!!!!

    Nancy R.

    On 01/2017 I purchased a VW EOS black oak convertible from ZrV all cash, zero financing. 6 years later after having multiple issues with the engine and having it rebuilt by a local mechanic (el gordo) I noticed the car still had an ugly lien by ZrV. I don't buy or sell cars on a daily basis so I was unaware until I had to sell it. I was so mad to know that after paying all cash money these amateurs at ZrV Ignored their professional obligation to return the TITLE to the DMV within 10 days. Meanwhile I'm driving around for 6 years with a car I completely paid off and ZrV are petty and unprofessional enough to cling on to my title. Do your jobs instead of taking advantage of poor innocent customers who don't purchase cars daily like you at ZrV do and turn in the TITLE for your customers. It doesn't belong to you ZrV when someone has given all cash money for the car. No loans or ugly tangled liens.... Please be aware of this unprofessionalism and EVIL practice that ZV abuses. May God overcome EVIL in these situations of unprofessionalism. Also it was a problem to get in touch with anyone by phone or in person. I had to drive there twice before anyone helped me. Very "Korupt" way to do business. Buyers beware.

    I recently picked up a BMW 340i from Zrv it was my first car and it couldn't have went any better, Zora was really helpful and honest he helped me get the best rates and wasn't trying to charge me for "anti thefts systems" or any other crap that other dealers tend to charge extra for he made sure I was satisfied with the vehicle before anything was discussed and was very patient throughout the whole process. Overall it was great experience I will definitely be recommending them to friends and family 10/10

    Leron H.

    Z Worked very hard to get me in my car of choice. He even stayed later to accommodate me for this time of purchase. Great inventory of vehicles and loved the service. Thank you Z! - A.H.

    Chad E.

    Tomorrow I am going to be picking up my 4th (?) car from ZRV. I've also referred 3 (?) friends here who have been overly satisfied with their purchases. This is a saturated industry with a not so wonderful reputation. I mean who wants to spend an entire day haggling, waiting, standing around, etc? Zora and ZRV make the entire car buying game fun, simple, honest and ethical again. It is hands down the easiest and most painless experience I've ever had. I'm not a huge fan of people who don't respect my time and people I can't trust. I trust Zora and ZRV implicitly, that's why I'll be there tomorrow to pick up my Land Rover LR3 SE and also why I have sent a few friends over to buy their cars from ZRV. Thank you Zora for bringing ethics and trust into a business that has been roughed up over the years!

    Bellissima M.

    I bought my car here a year and a half ago and it was the best condition compared to all the other buggies I had looked at at different dealerships it was also very low miles!! And very taken care of the tires were brand new. The interior was very well maintained no scratches sun oxidation only missing part was the little vase for the flower. it was like buying a the car brand new. And Luis was very helpful as he was able to translate the paperwork in Spanish. Only downside was they messed up the tire sensor from the day I went to see it to the day I went to buy it, and it was a hassle getting a license plate for it with trips to the dmv and contacting this dealership my car went 2 months past the temporary registration without a license plate, I had to pay the plates out of pocket after they said they would send me a check and never did..

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    13 years ago

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    12 years ago

    Great friendly sales staff!!! family owned place they took their time with me which is rare for car dealers these days.

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    Page 4 of 4

    Ask the Community - ZRV Auto

    Review Highlights - ZRV Auto

    Looked a number of cars but after meeting with Zora I was impressed by both the car he had to offer and his professional manner.

    Mentioned in 83 reviews

    Read more highlights

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    My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

    I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

    ZRV Auto - usedcardealers - Updated September 2026

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