I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

John is the absolute best. I've used him for years. He always comes when I need him and is on…read moretime. He does a great job and I trust him with all my plumbing needs.

Was referred to Shiver by a friend. They no call no showed and when I reached back out I received…read morethe following replies.

We had several issues, toilet repair, leak in basement, hose bib leaking and it turns out our water…read morecutoff valve did not function. Bill was our technician and he fixed everything in under 4 hours. Thank you Bill and Lamberth & Sons Grateful in Goodlettsville David

They do great work and fast. I was hesitant but the price was wonderful, the service was wonderful…read moreand they did a fantastic job. I do not write many reviews but these guys deserve a BIG thumbs up. Fast and efficient.

The technician checked the unit, which had a sound, he fixed the sound without charging me, and…read moretested everything as part of the rountine maintenance, I'm very happy with the visit.

Going through a nightmare situation with a Cool Ray right now. Purchased a new HVAC system from…read morethem last year. About a month ago, it stopped properly cooling. They decide it's a bad coil and need to order a new one. It takes weeks. They come and replace the part finally. They leave. It still doesn't work. They come back the same day and say now they've fixed it. Next day when it gets hot it's still not working. All the while, everytime I call I have to go through an answering service instead of actually talking to someone with the company. Avoid this company like the plague!!

Great family owned business always listens to the problem at hand and then provides a solution with…read moresuperfast service

Ace completely took advantage of my neighbor, they charged an 85 year old woman 1800 to install a…read more$500 water heater, they were there about 2-2.5 hours. Ace should be ashamed of themselves!!!!! plus they broke the law they charged her to use a credit card, this is illegal u cannot charge money on money unless you are a financial institution. That is federal law. Do not use or trust Ace extremely unethica.

Frog top down has been incredible to work with…read more The entire team at Frog has been honest, efficient, great to communicate with and kind. could not ask for a better company. Their men in the field are men of integrity. There are good roots here with this company. will go to them with any of our needs.

My airconditioner/furnace was purchased from this company six years ago and has had to be serviced…read moremany times. When it was three years old, it needed addtional Freon. It needed addtional Freon again this year (2026). I was charged $300 per pound for two pounds of R410A. This is excessive. Wholesale cost on the high end is $20 per pound. This means I am paying $.55 a day for Freon. I also payed for an unsuccessfull leak search. No calls to Pioneer about this have been returned. This company is an LLC registered in Delware and has acquired local HVAC companies: Cook's Comfort Heating, Cooling & Plumbing Dale's Heating, Cooling, Plumbing & Electrical Frog Heating, Cooling, Plumbing & Electrical The Surfin' Plumbers Plumbing, Heating & Cooling Venture capital and private equity firms are buying and consolidating service firms in many cities, eliminting competition and raises prices. Consider using a small locally owned independant servicer.

Contacted Bellevue 1st for a gas water heater replacement thru a neighbor recommendation…read more Definitely glad I did! Arrived at house when they promised, quote was fair, and remarkably did the job the same day! Actually required what turned out to be a minor follow up the next day and came over immediately and performed the adjustment. Weylin is a super friendly, service oriented business professional. Highly recommend contacting him for a quote for your next plumbing project!

I hired this service to fix a running toilet. His price was rather high, but I figured it would be…read moreworth it for the convenience. However, he used a bad supply line that caused a leak. This ended up flooding my house, causing over $2,500 in damage. I ended up replacing my toilet during the repairs, so his work ended up being pointless anyway.

Avoid this company. They charged my tenant close to $500 for a 30-minute job to unclog a drain. I…read morehad a similar job done by Drain Doctor for $150. Unfortunately, my tenant was a young college student and wasn't aware so he did authorized them do to the job without first seeking approval from me. But this company clearly took advantage of this situation.

If you have any plumbing issues and are looking for a company to help out, you have found the right…read moreone. It's refreshing to work with a company who cares, communicates well, does awesome work and is affordable. Sean O. came out to bid a project of blowing out and scoping our downspouts for our gutters. Long story short our builder did a terrible job and our drainage needed to be completely redone. Sean and his team were great to with from start to finish. After evaluating what needed to be done, he gave me a bid right there with options and suggestions to get the project done and I scheduled at the same time. They were back in two days to get the job going. His team evaluated, bid and COMPLETED the job before I got one of the other bids from a company in town. Sean showed me progress pictures and videos along the way. If I had a question or thought on what was going on he took the time out to review it and made sure I completely understood. I would highly recommend Sean and Plumbing Solutions for any plumbing or water related problem.