This is for their Wrentham, MA location. On Saturday, 5/9, well over 24 hours ahead of time , I ordered a Family meal to be picked on Sunday, 5/10 at 4:30 pm. The total was close to $100 w/ a generous tip included when paid online. My husband went to pick it up. First of all there was NO curbside pick up as advertised and no employee enforcing ANY sort of social distancing as the MA Governor mandated for restaurants. Customers were jammed into the vestibule and waiting area. When he was handed our order it was only the Kids Cheeseburger in it. He was told that they had some issue w/ the family meals coming through w/ orders and that they were "too busy to make us our meals" that were paid for & ordered greater than 24 hrs ahead of time!!!! They wanted to give him a credit towards another meal in the future, he said absolutely not and wanted it credited to our credit card. We'll see if that actually happens. It was complete chaos in there. No employees were wearing gloves. The hostesses were wearing their masks below their noses, pulling their masks down to talk to each other while about 2 ft apart, pulling the mask up and touching customers meal bags with the hand they just touched their faces with. This is absolutely unacceptable and represents incredible poor management, ignorance and irresponsibility!!! If the restaurant and employees were not prepared to adapt to the necessary and mandated precautions and the influx of orders then you SHOULDN'T have opened!!! We go to 110 grill because of the gluten free options but before COVID-19 we also had poor take out experiences w/ half of orders missing, poor host staff customer services and poor quality food. I NEVER had a bad experience when I used to frequent the Hopkinton location. We WILL NOT be returning to the Wrentham location. Heads need to turn and staff needs to be replaced in order to have a chance of saving that location from closing down permanently. I am not one to leave reviews online but I will be for this unbelievably ignorant, irresponsible & infuriating experience! That location is putting customers' & staffers' lives at risk with their poor protocols!!! I think the Board of Health & Board of Selectman should be contacted as well. read more

Food was good and the service was horrible. First we waited to over 5 minutes for the hostess to come over for us to be seated and then it was probably about 15 minutes before our waitress finally stopped at our table. We had to stop and ask the hostess if anyone would serve us to get a waitress. The waitress we did get probably walked by our table 5-6 times before stopping. Most of the servers were standing in front of the kitchen on their phones. When we arrived restaurant was fairly empty. Do not recommend unless you like good food with bad service. read more

Went here on my birthday and ordered the cure burger. When I went to take a bite there was a long, blonde, hair entangled in the angus beef. I was gagging by how disgusting it was. I immediately walked right up to the manager and told her about it. They made me another burger, which I waited 20 minutes for and wasn't given fries or something to pick on while I waited. Not only that, they didn't take the burger off the bill or offer me a free appetizer or dessert for my experience. Never have I experienced such selfishness and customer neglect. Only come here if you want hair in your food and to be treated unjustly. I will never come here again and I advise anyone to do the same. read more

I would call this "fancy - pub food" ; so don't expect more ; We had two sandwiches and a buffalo chicken flatbread; they were all awesome. Place could use some bread or something to start. Food was awesome. read more

110 Grille is wonderful with friendly waitresses and waiters. Great fun food and the noise level not too bad. Great menu selection.

Went here as a convenience as we were in the area. First time going to this chain. The hostess was nice, no wait. The waitress was nice. The buffalo wings I ordered had no sauce put on them at all. I was starving and did not want to send them back so just dipped them in the dressing. Then when it was time to have the rest of the meal come out that is when they let me know they were out of mine so I would have to pick something else out. Opted to just skip a main as I didn't want to wait or have something rushed out. Hubby thought his food was ok. We should have left when we sat down and noticed how dirty the place was. the floor had noodles, french fries, silverware and a used straw that was there for our whole visit. It was like an old Friendlies after a kids eat free deal. We were tired and really not looking to either find another place to go or cook after driving home. Not sure if we would try another location, but this one we won't return to. read more

I came in earlier this evening and was blown away from the service I received by my server Alicia! She had a terrific personality, will definitely be back soon read more

This is basically Applebees trying to be the Capital Grill. Food is just ok, no atmosphere, average service. What is above average is their prices. The fact is that they are still in the honeymoon period right now in the area, so people think just because they are crowded that they are good. That illusion should be lifted over the next 6 months, and then reality will set in. read more

Visited the 110 Grill with my son today. Awesome experience! Food was scrumptious. Christin was our server and she is a treasure! Friendly and attentive. I live in Florida but I definitely will come to your restaurant on my next trip. read more

Wide range of food, something for everyone. Waiter named John is very enthusiastic and knows a lot about the menu!

John was an absolute G - requested a ridiculous amount of pickles and that is exactly what I received. Exceptional service and quantity of pickles. read more

What a great find. The bartender was so attentive and the food was delicious. I started out with a Pistachio Martini, which, even if you are not a fan of Pistachio you will love it. Then I had the Kale and Brussels sprouts salad with seared tuna. Everything was bite size and scrumptious. Don't miss out on the warm rolls and seasoned butter. read more

Absolute fail on the kitchen!! Wait staff fantastic, cocktails good. Food ice cold, reheated in microwave and was then tough and spotty on heat. read more

So disappointed food was awful didn't even eat ! Service was good very friendly I would go for a drink just never eat there again

Went here for first time celebrating my birthday with friends. Food was great. Everyone got different things turkey burger, short rib flat bread, pesto pasta and steak cheese sandwich. Pear sangria was awesome we had several.. Best part was our waiter Jon-Michael. He was amazing! Very personable, friendly, & knowledgeable about menu. Need him as a waiter. read more

Great food, awesome server! John was very nice & attentive. Would recommend. Definitely try the raspberry lime Rickey, it's so good!!!!

My first time here hostess kinda frumpy needs to smile more waiter was very informative and friendly placed our order and it was at the table in 10mins I got the cure burger and the got the a margherita flat bread both were fantastic a clean plate speaks for itself we will be coming back don't listen to bad reviews come and see for yourself I'm sure you will like it we did read more

First off I work in the industry so I am the first to be understanding and empathetic however it's extremely unproductive to have your hostess taking phone orders for take out with a line of patrons at the door. Secondly to be told there is a 25 min wait when there are plenty of open tables to be sat at. Staff accordingly. We went elsewhere. read more

There was a small hiccup in our order but our overall such a nice meal! Waiter was super cautious with my allergy and we had a smooth night.

Today was my first visit at 110 grill and I am beyond happy I came here! We had Lindsey and she was just amazing! her personality was great made sure I knew everything included in my meal and was fast! this place had an awesome atmosphere, we will definitely be coming back and asking for Lindsey!! read more

We just ate dinner at the Wrentham location. Jon-Michael was our server. He was so great. Very knowledgeable about the menu - offered some really good suggestions - and was so friendly. We will be asking for Jon-Michael next time we eat here. Thank you Jon-Michael read more

Service was incredibly slow; we waited forever just to get drinks. Food was decent but expensive for what it was.

First time here, from Rhode Island. My girlfriend has Celiac's and we are always on the hunt for a good gluten free menu. We could not compliment this place more. The food is SPECTACULAR. The presentation is on point, the kitchen is a well oiled machine and the standards are held very high. We changed plans for tomorrow with my parents to meet for lunch because it's so good. Kudos to you guys, hope to see you soon in Rhode Island. Special shout out to Lindsey, our waitress for being so accommodating and kind!! Two thumbs way up. read more

I went here with my boyfriend a few nights ago and I'm still dreaming about the crab Rangoon dip and the Baileys cheesecake!!! Jon-Michael was our server and he was so accommodating and absolutely hilarious. He answered all of our questions and recommended the best dishes for our first time dining there. The service was quick and friendly! I'll definitely be going back! read more

I went in on a Tuesday night for dinner and a few drinks. I was able to sit right at the bar and was quickly greeted by the bartender. I wasn't sure what to order since everything sounded so good. My bartender Cassie knew the menu very well and suggested a few items. My meal came out fast and was delicious! I was never without a drink and she was always around making sure I didn't need anything. The service was fantastic! I'll be back for sure and hope to have her as my bartender/server again read more

Enjoyed terrific lunch at the new 110 Grill in Wrentham today. Facility is bright, beautiful and clean, food was delicious and reasonably priced and waitress/service (Carrie C) was wonderful! In addition, location is easy access and area is blossoming with new businesses. Definitely highly recommend this beautiful new restaurant! read more

Tried out this new place this afternoon. Sat at the bar. Drinks were served quick and were good. Our bar tender was too busy to be personable. Staff seemed unhappy and not friendly. Never was set up with silverware or place mats. Probably would have stayed for dinner but they never came back to check on us after our appetizer, which was really good. Spinach and artichoke bread bowl. I understand this is a new restaurant, however it is a chain and should have the bugs worked out. read more

Thank you Jon-Michael for your positive energy and passion in serving. You made our experience at 110 grill very pleasant by honoring our family's dietary needs and making sure to have great communication read more

Let me start by saying I tend to have BAD luck with going out to eat and I'm not picky... I am a waitress so I understand... this place exceeded my standards by far!!! The food is amazing with great options for people who have allergies. But what really stood out was how AMAZING our server Jessica D was!!! She was sooooo incredibly helpful and very patient with me as I can never decide!! She helped me out with my food choices and had AWESOME recommendations! She took my guests food allergy very serious and I was pleased when management delivered! Thank you for giving us such awesome service! It was such a delight and I look forward to coming back and having Jessica as my waitress!!! If you want pleasant, knowledgeable and funny she's the one!!! read more

Food is great, thoughtfully presented and completely safe for celiac and food allergies! I have celiac disease and a tree nut allergy and have been traveling to Hopkington for a long time because of their ability to handle food allergies. I'm so happy to have the Wrentham location open, finally! The food is great and the staff is fantastic! read more

I'm a little bit of a food snob, who generally loathes chains, so I may not be the right audience for this kind of place, but 110 struck me as an overpriced, slightly elevated version of a TGIF, with healthier options available. I ordered what I thought was going to be grilled shrimp dressed with a little lemon and garlic, and maybe sprinkled with fresh herbs. What I got was a bunch of boiled shrimp dumped on a plate with zero presentation and little flavor other than a bit of salt. They were boiled well, so there was that, but it was nothing I couldn't do at home. When I go out, I do so to enjoy dishes and foods I don't have the time or skill to prepare. So yeah, this place probably isn't meant for me. As for sides, the Brussel sprouts were decent, if not a tad too salty and undercooked. Probably the best part of the meal was the Asian noodle salad. The dressing was light and flavorful, and the vegetables were super fresh and sliced paper thin. So this is a one and done for me, sadly. I can, however, see families really liking this place due to the vastness of the menu and those aforementioned healthier options. Oh, and our waitress seemed miserable, but it may just be that she had to wear a mask in 85 degree, humid weather. Truth be told, I'd be miserable, too. read more

My wife placed a take-out order today at the Wrentham location. When I walked into the door I was rudely greeted by a male who looked no older than 16. He put his finger up to show that I needed to wait, and this was before he had even answered the phone. Maybe if he had use his words instead of sticking his finger in my face I wouldn't have been so upset. Listening to his conversation on the phone he had no idea how to do his job, his vocabulary was very rude and unprofessional. There were other people waiting for their take-out as well, he continued to talk to someone on the phone and rolling his eyes as he talked. From what I heard from his side the person on the phone was trying to ask for directions to 110, I understand that could be frustrating but everybody waiting was watching this boy be completely disrespectful. To make everything better my food was disgusting and took way too long. Not sure if I will be returning, considering the person at the front door can't even be bothered to show some respect. read more

Our first time at this location and we loved it! Our server, Jon-Michael, was so personable and gave us great service! Great food! 10/10 recommend read more

Ordered ahead for Mother's Day. When we arrived the parking lot was packed and we called for the no contact pick up, and we were only told that our food wasn't ready yet so we waited. After we observed no one leaving the restaurant with bags of food, and only people driving away empty handed, we called and were told it would be 1-2 hours before we would receive our food, even though we had called when we arrived and were not informed of this. I went inside and was given attitude and the restaurant was packed. Employees had masks over their mouths, not noses, and did not have gloves. As I spoke to the manager, he progressively got closer to me as I backed away, attempting to adhere to the CDC's 6 feet guidelines, which the entire restaurant was not following. I was asking what I had ordered, which should have been on file. It was chaos and we ended up with subpar, cold food. I understand times are hard and to be patient, but to not adhere to simple public health rules and not inform patrons of unexpected delays is disappointing. First time and I will not be returning. read more

Came in New Year's Day, mid day. My husband and I sat at the bar. His 1st choice draft beer was not available, neither was his second choice, a bottled beer. I wasn't ready to order a drink, but bartender said "Take a look at the drink menu" but didn't actually give it to me, and it was halfway down the bar. Eventually got that and ordered an apple cider sangria, which was supposed to contain pinot grigio, cinnamon whiskey, cider, orange and cranberry juices and caramel. The drink came to me a light barely pale pink color, and tasted of none of the supposed ingredients except the wine. Very unsatisfactory service and drinks! Ordered Tatchos, which were tasty, but when they arrived on serving plate, no small dishes were brought, so we ate off the serving dish. For the money, wouldn't return here, although it is a very nice looking place. Could've gotten much better service and product elsewhere. read more