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    1st Class Plumbing

    4.5 (8 reviews)
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    Services - 1st Class Plumbing

    Plumbing inspection

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    2 months ago

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    2 years ago

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    1 year ago

    Work Done Very Promptly and Professionally. Turn Around Time for Inspection Quotation and Fix are very Short,

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    6 years ago

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    9 years ago

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    Nu Flow DFW

    Nu Flow DFW

    4.0
    (4 reviews)

    My dad has been living in the same house with a slab foundation since 1974, and after 50 years, we…read morebegan experiencing major plumbing issues. The original copper pipes underneath the house had deteriorated over time--something we learned is very common in older homes. When I started looking for solutions and getting bids from plumbing companies, I quickly realized that a full pipe replacement under the slab would be an incredibly disruptive and expensive project. That's when I discovered Ryan at NuFlow and their innovative pipe relining system. Instead of digging multiple trenches and tearing up the house to replace the pipes, their system pulls a lining through the existing deteriorated copper pipes. This lining hardens into a PVC-like material, essentially creating a brand-new pipe inside the old one--without the need for major demolition. Ryan personally came out to the house, explained the process in detail to both me and my dad, and took the time to make sure we understood everything before moving forward. After speaking with multiple contractors and then meeting Ryan, I knew I could trust him to do the job right--and I was absolutely correct. Ryan and his team were professional, hardworking, and committed to getting the job done right. Despite some tough challenges along the way, they never cut corners and made sure we were 100% satisfied with the results. If you live in an older home and are facing plumbing problems, don't rush into a full pipe replacement without first talking to Ryan at NuFlow about their pipe relining option. It could save you a lot of time, money, and stress. I can't recommend them highly enough.

    Nu-Flow was such a great choice to help us get our home ready to sell after 40+ years. They handled…read moreeverything that needed attention to fix our home, and we needed a lot of work. Every single employee treated our home like it was their own or a "family member's home" with such care, attention and love even working on a holiday (above & beyond). We were in such good hands-Thank you so so very much, you highly qualified individuals. Hire them! They are the best choice and very reasonably priced.

    Zoom Drain

    Zoom Drain

    5.0
    (4 reviews)

    Sam and his apprentice did an excellent job fixing a blockage in our washing machine pipes. They…read morewere both professional and knowledgeable.

    I had two puddles forming in my front yard between the water cutoff at the house and the meter on…read morethe street. I called a few plumbers, and Zoom was able to come out right away. They quickly diagnosed the problem, did some digging, and confirmed the problem before they started doing the job. I had a major leak in my freshwater line to the house. The repair quote was a lot (although certainly reasonable), but fortunately, I had insurance to cover the sewer and the freshwater and gas lines. If you don't have this, you'd be crazy not to get it. It's cheap, and it saved me $5250. The team from Zoom went to work quickly. This was a several-day job over the weekend, but they still got it done. They also unclogged and outgoing internal line to the sewer. The crew was professional and very effective. Robert, the supervisor, was checking on the job frequently, and he talked to me a lot about what was going on and how the job was taking place. I felt fully informed as the job is progressing. My insurance company took a little too long to pay for it, but Robert was notably patient. Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug). In summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. I have no hesitation in recommending Zoom Drain for any type of plumbing needs, and if you need a sewer line, freshwater line, or a gas line repaired anywhere in the Plano/North Dallas area (or further if they service other areas), these are the guys to call.

    Reliant Plumbing

    Reliant Plumbing

    3.2
    (11 reviews)

    Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

    The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

    1st Class Plumbing - plumbing - Updated August 2026

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