LITERALLY UNBELIEVABLE! You're going to think I made this up, but why would I do that? I went there first in March, for an inspection. I liked them, so when my windshield squirter stopped working in May, I went back. They fixed it. They also told me that my 2019 Honda Insight was unsafe to drive because of the extremely poor condition of the tires and the brakes, and quoted me a little over $2000. The young woman was very firm. "I don't know who did your inspection, but it's really bad." I told her they had done the inspection and she denied it. "I don't have any record of that." The car had about 56,000 miles on it and I realized that it was about time to change the tires and replace the brake pads, so despite their apparent oversight on the inspection, I said to go ahead. A few minutes later she called me back. I had authorized her to put the same tires Michelin tires on, but she wanted to be sure I wouldn't prefer Goodyear tires, which would reduce the cost by $300. I'm getting ready to upgrade so I said yes. I appreciated her saving me some $$. I waited all the following day for a call. Finally I called around 3:30, and she answered. "Did Fernando call you about the brake pump?" She asked. He hadn't. "Well, there was a problem. When we worked on the brake pads, we noticed that the pump for emergency brake was broken and we replaced it. That's another $600." That seemed weird to me, but they showed me the broken part when I went in, so I paid and took the car. When I turned the car on, I got a series of error messages: 1. The tire pressure monitoring system was not working. 2. The vehicle stability assist system was not working. 3. The cruise control system was not working. 4. The collision mitigation braking system was not working. 5. The road departure mitigation system was not working. 6. The brake hold system was not working. It was almost 5, they were about to close, and I needed the car for the following morning. I assumed they had just forgotten to plug in the electronic fancy stuff, so I decided to try to drive the car, and the brakes seemed OK, so I decided to bring it back after my meeting the next morning. I discovered that the car was also pulling to the left, suggesting an alignment problem. I also discovered some kind of electronic device that had been left on the passenger seat. When I went back the next day, a guy I think is the owner was on duty, working on his computer. He acknowledged me with a glance and kept working. After a long moment, he said, "Sit down." "Excuse me?" I responded. "Sit down." I said, "There are problems with the car." "What kind of problems?" I told him. "Leave the car," he said, and went back to his computer work. I asked, "Do you have my number?" He said, "I know who you are. Leave the car." I got the impression that his English language skills are limited. I said, "Please check to make sure the other work was done correctly," gave him back the tool I found and left the car. About thirty minutes later, he sent me three photo. No message. No call. Three photos. One was of the underside of the car, with some leaves stuck in the axle. Another was of a dent in the front bumper that happened a few years ago when I misjudged the turn into a parking lot. The third was a photo of a computer screen that appeared to show an alignment system, but I couldn't be sure because everything was in Spanish. I called, and he told me the car was ready. "What happened?" I asked. "You hit a pothole," he replied. "I didn't hit a pothole." "Maybe someone else used the car." I tried to explain that the problems were there as soon as I started the car yesterday. I don't think he understood me. "The car is ready. Come in." So I went in, and the car was in fact ready. The alignment seems fine, and all the error messages disappeared. I discovered another tool lying on the front seat. I returned it. I believe that the "pump" was actually broken, because they showed me a part that looked like a broken pump, but honestly, I wonder if it was broken when I went in, or was damaged during the repair. I hope the car really is OK, but I'm going to upgrade as fast as I can. Bottom line, I wouldn't use this shop again if my car broke down in front of it. read more

Don't take you car there. My car overheated after driving from Mass to NYC, and wile looking for street parking in the upper West side earlier in the week and engine overheated and the check valve released the hot steam. On Friday mid morning when was trying to see if I could have my car fixed I called AAA to have my car towed to to this shop that was not to far from where I park. I was trying to have it fixed and drive back home to Mass. Ather I told the reseptionist and talk with the owner about what hapened his mechanic turned on the engine with out cooland and kept it runing and after that I left to have something to eat. When I returned the owner told me that my car engine was gone. I ask him to put coolant and that i will drive home, he told me that he could not do that. I did not want to leave my car there and desided to have my car towed to Mass, to my local town shop. I had to buy a plane ticket from La Guardia to Logan. The tow and plane ticket was over $1,000. next morning I spoke with my mechanic and told me that the car was done and to pic it up, i ask him how much ould it cost me and he responded nothing, he said that he just put coolant and was fine. The owner of 2020 charged me $156. I call 2020 auto owner on Monday after the weekend told him what my mechanic did and would not accnolege or take responsability. read more

Terrible, unprofessional customer service person. The woman at the front desk was incredibly rude, near hostile, and refused to help us in a situation where we were trying to move our dead car off of the street since it had been towed to their location. She said someone could give us $200 for the car, but 20 minutes later "they must have changed phone numbers" and were no longer available...Ok. She then said our car needed to be moved by that evening due to street cleaning and that they could roll it around the corner of the shop for us. The salvage company that we found was supposed to come same day told us, 2 hours later, they had to come tomorrow, so when I called back the rude lady said that no, they weren't going to move the car around the corne for us and we'd just have to deal with getting a ticket...Thanks for nothing. Don't bother going to this place. read more

Despite the negative reviews, I had a great experience and will try them in the future. Just needed a NYS inspection. Called ahead and spoke to Fernando. He said to come I was there within an hour like I said i works be. I was out within 20 minutes with my new sticker. I wasn't expecting to fail so this wouldn't been my way to gauge this garage. Someone commented that this place told them they needed an unnecessary repair. Fernando was great and the "guys" in the shop were courteous as well. It's a clean garage and as a female, I felt safe. I will definitely give them a try for repairs needed in the future. Very nice experience! read more

Big mistake. Save yourself the aggravation. Brought my car in on a Wednesday to get the fluids checked. Car was working fine but wanted to recharge my coolant which I explained to them. They said they would check it and call me in the morning. Never got a call and finally I called them Thursday evening. They still didn't look at it. I call them Friday morning and they said they will call me back. I finally get a call Friday afternoon saying there's an electrical problem and it will cost $691. I told them to not touch anything and I will pick up the car. To make matters worse I got a parking ticket when they parked it on the street illegally. Unapologetic and downright rude. Felt like I was in a sitcom without the comedy. Nightmare!!! read more

My wife and I have brought our car here for the last 15 years (different cars, since one wore out). I happened across these rage reviews when Googling for the correct name of the shop (to recommend it to a friend). We have worked with Anna in the office, and she's been excellent. The shop has done quality work for us again and again, and they have actually (rightly) recommended that we not get expensive work done that someone else had tried to sell us on. Build a good relationship with shops like this and it pays dividends down the road. read more

I had an ok experience here. I took my car in for a full synthetic oil change ($90), new battery, and wipers. All very basic stuff. Fernando, the owner, was friendly. *** They did try to sell me repairs I didn't need (starter $400). I took my car to a different shop a few weeks later, they said the starter was fine. So there is some truth to orher Yelpers claims of dishonesty. I too experienced this. Bonus - the shop is across the street from Fairway so you can walk over and do your grocery shopping while waiting for your car. Also close to dinosaur bbq. read more

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Crap* show of a business. While trying to change a flat tire one of the lug nuts broke. The aftermath was the bolt showing without the head the wrench is placed on. Amazingly Tire shops are not equipped for this mishap and i was told to go to a mechanic. I drive to two different mechanics and they tell me they would have to weld a nut onto to the broken bolt but one welding mechanic was on vacation the other just got eye surgery. There was one other method i seen on you tube which required a bolt extractor but they did not have it. Just my luck. So on my flat tire I ride a mile more to this place, New 2000 Auto Electric Company, (I called before i went) and one of the mechanics inspects the tire. I say to him " easy right " and he responds in complete Spanish. He then talks to the other mechanics and I think to myself " at least one of these guys speak English", NOPE. Not even broken English, just straight up Espanol. so we go into the office and he tells the woman I spoke to on the phone prior arriving , "2 horas". I'm like 2 hours?( I understood that) thats a ten minute(with bolt extractor) to an hour job(welding). so this supposed 2 hour job will cost me around 180 buck damn near 200 to basically change a flat tire. so me being me i was gonna just go and pay it but I knew better since the other mechanics I know, were honest, down to earth, and told it straight. so i asked the woman who was rocking her UConn shirt, what he said? she then said he need 2 hours to take it off? thats $180. I ask, Does he knows what hes doing? yes ok, so what method will he use to take it off? I don't know well there's a few methods that all take under an hour to take it off, can you translate? She calls the guy in and they speak in espanol and then he leaves. What he say? he doesn't know but hes gonna get it off, 2 hours So im suppose to trust that???? A business just told me THEY DONT KNOW WHAT OR HOW TO DO IT BUT IT COST $200 BUCKS...yeah ok and she did this all with this snobby shady attitude. Like they were trying to get me. Bounced out of there quicker than Usain bolt on that 400 dash... read more

Do not go there; staffs are incompetent and rude. These are people who don't know what 'KIND' means. I had an inspection there and failed. The old woman (who's the mother of the owner hanging out at the office all the time) said if we come back after fixing the problems, she will not charge another cent. So, even though we didn't have to go back there to get our car re-inspected, we troubled to go there again since she promised "no charge". Now, when our car was re-inspected, and the guy was ready to put a new sticker, this old woman suddenly went outside and ordered him not to put it on unless I pay. Shocked, I tried to explain what she said to us, she said no. And all her children argued that WE misunderstood her because of her accent. And yes, none of these children were there when we arranged this last week. All three Spanish women ganged upon me demanding another $37. After this attack, when I asked the copy (the one that said we failed), one of the daughter (or daughter in law) said it's hers and she can't give it to me. It was the RECEIPT that they gave us last time! I demanded (to keep as an evidence, just in case) , she threw shredded pieces in front of me. She ripped it off without asking me. I mean, the vibe wasn't good anyway, but this kind of attitude and service...It's mystery to me that they survive this horrible economy. After all this, when I was leaving, one of the guys who checked our car said to me "I'm sorry". You know what I mean? Employees apologize for owners' bad attitude..... Please don't go and waste you time and money. read more

Do not bring your car here. This place is an old school crook shop. They tried to do work on my car without authorizing it. Then when I opted not to do the work (oil change) because the other work (changing a flat with a wheellock on) was too expensive and was going to take until Monday!!! they refused service. Leaving my car disabled in their bay and me having to get a tow to another shop up the street. I repeat DO NOT BRING YOUR CAR TO GET SERVICED HERE!!!! read more

I went there by chance, because it's a block close to my groceries supermarket. less than 15 min later my car had passed the inspection, staff was real nice with me today I did not experience at all what was described here. If I have seen the reviews first I would probably never been there, but i was happy with the service and the quick inspection done with no appointment. read more

I read two other reviews that are claiming the same thing as me. I took my car in for the NYC inspection and that failed me claiming I needed new control arms for $1000. I took their report to another shop and they said there was nothing wrong with the control arms and they passed my car for the inspection. I believe they fail inspections at a high rate to get more business. read more

I feel like my trust in 2020 Auto Service Corp,(formerly 2000 Auto Service Corp) was violated! Check out the older reviews for 2000 Auto Service and you will see a pattern of negative reviews. I have been a customer for over twenty years, and trusted Fernando the owner with three different cars. I brought my Acura in 2000, since it was bottoming out when I drove over bumps and was diagnosed with repairing the axle shaft assembly ($1500) All good, since I realize the motor must be removed to install the axle shaft. Fernando then told me my tires needed to be replaced. I understood this also since I probably had 40K miles on them. Here is where the problem begins: charged $900 Plus for the tires, but there was something unusual about the tires. They had no little tabs that protrude from the side of new tires that one usually sees. in addition, they were discolored which I thought unusual. The car never handled well over the next two years and my tires were almost bald in 24 months. I brought to a tire repair shop and found out that the date stamp on the tires were from 2015! 2020 Auto Service sold me tires that were five years old! Thanks for jeopardizing my safety to make a few extra bucks. Time to find a new mechanic. read more

I must say BEWARE... I have to agree with the dishonesty claims made. I used to work as a mechanic but now I live in the city where it is hard to do your own work. I was a little amused at the BS excuses that the mechanic gave along with his estimate for unnecessary work and inflated man hours. He didn't realize that I knew anything about cars. If he had, he would have been embarrassed to spout that crap to me. Being a former mechanic I expect to get ripped off a little...... but they take it to a new level. read more

Do not go here- you will be ripped off. I brought my car here, to try to get a routine inspection. They would not clear inspection, said my car needed a new engine - they offered to find me a new used engine for $2,500 after charging me $900 for 'repairs' to diagnose the car. I went to another mechanic who fixed the problem by replacing the battery; inspection passed. I am very disappointed. My elderly mother had her car repaired here for years - who knows how much she was ripped off. I think they used to be reputable, but no more. read more

I've been going to this place since the name was accurate - 2000. I've never had a problem and never found anything but friendliness. The service is fast, usually same day; The prices are reasonable. I notice that most of the reviews are positive, but the bot has flagged them and hidden them, even though they are obviously not spam. I also notice that the four least positive reviews are all written in a very similar style and say almost exactly the same thing. Draw your own conclusions from that. read more

These guys are a bunch of crooks and hacks. I would stay away from these hacks. I took my car to these guys at 7 am in the morning and picked it up at 3pm and all these meatheads could tell me was that my car had a misfiring. I already knew that that's why I took it to them and then the manager/owner had the nerve to say to leave it overnight so they can check it and he was gonna charge me 398.00 flat fee. What a crook. I took my car paid them the 80.00 they charged me for doing nothing and took it to J-tech the guys really knowledgeable and very reasonable in his prices. He fixed the problem same day at less that 150.00 dollar fix including parts. Stay away from Auto 2000. read more

We have been going to these guys for some time and I can't help but feel like they just charge you for things you don't really need (which ends up breaking down again in a few months). not really worth it.... read more

I think the other reviewers are simply complaining. You're going to an auto repair shop in Harlem... This isn't a five star hotel. I called them and told them my problem. They informed me that they could fix it and most likely the same day. AAA towed my car there, they told me they would call me when it was done. No, they weren't SUPER polite but they were informative and helpful. They called me about three hours later, told me the cost, and that my truck was ready. I couldn't pick it up until the next day, at which point I got my truck and left. Only giving four stars because yes it was a bit expensive, but overall they got the job done. read more

Absolutely horrible. Run don't walk away from this place. I went their for inspection and they lied and failed the inspection for a brake light. They also told me I needed new brakes when I did not. read more

Good prices and quality work. I have an older Mercedes and they treat her like gold. I have had everything from a simple inspection to body work. Keep up the good work. read more

They were very organized and very helpful. They charged me a very fair price to change a brake hose, finished the job the next day and texted me as soon as they were done to let me know the car was ready. Excellent shop; highly recommended. read more

I've only gone in there a handful of times and it has always been to get my truck inspected. Never had any problems with them, my truck has always passed inspection and it has always taken less then an hour. read more

This place is a complete ripoff. I brought my car in for an inspection and they failed it for the brakes. They then gave me an a $798.00 estimate to "correct" the problem. I knew the brakes were fine and went to another shop to have it re-inspected and it passed with no issues. read more

I've been bringing my suv there for the usual dings and dents for a few years so for me to be writing this review means that something REALLY NEGATIVE had to have happened. I recently took it in for dent repair and left seemingly without any difficulties. What happened next however eliminated any trust I had for their services. I was driving around doing errands when I came to a stop light and all of a sudden the overhead console (where you generally store glasses and other items ) falls down into the passenger seat! I immediately made a bee-line back to the repair shop to ask how could this happen. All I got was a series of shoulder shrugs while explaining to me that the rear upper console needs to be replaced as well. The lead repairman looks at the piece and says that it looks like someone was looking for something. It's also evident based on the breakpoints that the piece was snapped off and didn't break off on its own. I'm no Sherlock Holmes but my deductive reasoning tells me that if my vehicle was in your possession then any thing negative not attributed to what I needed to repair is the shops responsibility. Either someone was playing around and it fell off at which point they tried to wedge the piece back in and hope it doesn't fall out or my vehicle was vandalized in their possession and they're not telling me the truth. I now need to take my car to an authorized dealer with gave a price of $1500 for parts and labor. I no longer think they're a reputable and responsible auto repair place so I'll be taking my $$$ elsewhere. read more

Long story short, took my car here for an inspection and it failed. The mechanic told me the bushings needed to be replaced because they were broken. Found that a little odd so I took it to another shop where it passed with flying colors. I used to come here every year to get my inspection done, until they ripped me off. P.S. I've read other reviews where the exact same thing happened to other individuals. Visit this shop at your own risk read more

No matter how good the mechanics are, there's going to come that time when you disagree with the work that was done. That happened to me yesterday and I am very glad to tell you that my point of view was taken seriously, respectfully and courteously. My dispute was settled in a calm and reasonable manner and entirely to my satisfaction. I think this is an example of a business that is reputable and professional and highly recommend it! read more

Super fast and professional service. I got my car inspected here in about 20 minutes. No fuss, no bs trying to sell me unnecessary repairs. The guys here were efficient and all business. Definitely going back. read more

THIS IS NOT A PLACE TO TAKE YOUR VEHICLE. I took my car to them for a simple brake and rotor job and now my car has major issues that they are not taking responsibility for. Typical facility that does something to your car while in their possession in hopes to get more money out of you. It really is sad knowing that this place takes advantage of people and they have no ethics. I wish I had done my homework on them and read some of the previous reviews about their dishonesty. read more

Not much in Manhattan is simple. Except the service at 2000 Auto Service Corp. From the ease of getting an appointment, the prompt & professional service to the friendly customer service and check-out. Thank you for making owning a car in the city a little easier. read more

Wish I could give a zero. 3 days to weld an exhaust leak, they used a coat hanger, guess how long that lasted, stand behind their work....NOT! read more

I absolutely disagree with the other reviews. My friends and I have been using them for years. Never have they done unnecessary work. How do I know? Because at first I had both cars checked out at NJ Subaru dealer and repaired, then went to them for inspections. An inspection was simply an inspection. I found them easy to deal with and relatively inexpensive. Now I use them exclusively. At the last oil change, my instruction was to fix whatever the car needed. They called to say, all was good and only oil and filters were changed. The young woman in charge has always been respectful and business-like. read more

WARNING!! New 2000 Auto Electric Corp. is NOTHING but a SCAM!! New 2000 Auto Electric Corp. is the MOST DISHONEST car repair shop in NEW YORK CITY. AVOID this shop AT ALL COSTS!! This shop will MAKE UP things that DO NOT NEED to be FIXED. I recently needed an inspection sticker. A week or two earlier I had new brakes, rotors, shocks and struts installed and I had the entire car overhauled. Being I had the work done in New Jersey, I could not get a New York State inspection sticker. So, I decided to simply take it to New 2000 Auto Electric Corp. for the sticker. I noticed the "mechanic" shining the light under the undercarriage and it really looked like he was working. I watched while the HEAD SCAMMER was explaining to this older lady why she did not pass inspection and was told this and that needs to be fixed in order to get an inspection sticker. The older lady looked very upset and she let them do the work that was more than likely not needed. I said to myself, well at least I won't have any problems. SURE ENOUGH the HEAD SCAMMER told me I failed my inspection. I COULD NOT BELIEVE it or HER. They had this paper printed up saying I passed the emissions. BUT, in order to get an inspection sticker, I needed New Rotors and Brake Shoes (mind you I just had them replaced about two weeks beforehand). Then they said there was a leak somewhere and that I needed my steering gear removed and replaced, they even said I needed new seatbelts. IT WAS SHOCKING! So, I paid the $37 and drove the hell out of there and took it to a shop I knew on 151st. When I took it to 151st, I told them I was there for inspection. I said nothing about failing inspection at New 2000 Auto Electric Corp. nor did I tell them I had anything fixed and or replaced. So, they put my car on the lift and they spent over 45 minutes going over my car, they took my wheels off to inspect them and after they finished, they took a scraper out and removed the old sticker and put on a new one. I past my inspection with flying colors. So, common sense dictated that New 2000 Auto Electric Corp. is NOTHING but a CLIP JOINT. Also, New 2000 Auto Electric Corp.act like they are doing you some sort of favor. If you decide to take your car to New 2000 Auto Electric Corp. for inspection (or whatever) and you pass the emissions. But, they failed you for "things" they found. Pay them the $37 and GET OUT of there AS FAST AS YOU CAN and take your car for a second opinion. You will more than likely save a $1000 or more dollars. I notified the better business bureau and as it turns out, I am not the first to complain. Complaint is pending against New 2000 Auto Electric Corp. Read the other negative feedback about New 2000 Auto Electric Corp. Common sense dictates they are CROOKS! They tell their "mechanics" if a car passes emissions, then to look for other reasons to fail you, in the hopes that you will let them SWINDLE YOU for repairs that DO NOT NEED TO BE DONE! AVOID New 2000 Auto Electric Corp. like the PLAUGE! read more

Awesome place, fast service, and great employees!

I was in a bind this morning and needed my car inspected. The staff was very friendly and took me right away. I was in and out in less than 35 minutes. Great experience. read more

I have been bringing my aging car here for years. I have found the staff courteous, the mechanics competent though not infallible, the service prompt. read more