We've been hit a couple of times when stopped because of a red light or the car in front of us is stopped but other drivers must have thought they could drive right through us. That being said we've used Autotech a few times and they've always been amazing! They're honest and do a wonderful job! Everything always winds up looking like new. They were even calming after my car was hit after having it for just a few months. They've always worked well with our insurance company. I trust and love these guys so much that I've called them for advice and recommendations on other automotive needs as well. I just wish they did tune ups and such. read more

UPDATE: A few months after these folks rebuilt the back end of my car, the fuel gauge stopped working. I brought it in and they some diagnostic tests, discovering that the problem was electrical. They explained the problem, although they can't fix it, they only do body work. NO CHARGE. read more

Insurances give you options to either choose your own collision repair shop or choose from their list. It's never a hard choice to choose AutoTech collision. You get professional service, and here's the most important detail honesty. The quality of service they provide is excellent. They have a team of professionals from the accountant, to the person who order parts to the mechanics. Knowledge, efficient and attention to details. Today I brought my Hybrid Toyota to AutoTech, Kam Cheung the service manager reviewed the work. Here's what you never find in other collision places. He said, this is something i can fix without using your insurance. What? I said, this is great news. You save me on my insurance going up, time waiting for my car and my $500 deductible. I have to say the reason I keep going back to AutoTech is because of their honesty, courtesy, & professionalism. Guess what folks he fixed it in 15 minutes and said no charge. I was thrilled and grateful since I'm retired & live on my social security. This matters they care. Thank you AutoTech for helping me out! I am so grateful to you read more

Avoid this place. They do not have pride in their work. They spray painted a part of my wheels, denied it, and then failed to even follow up in writing or on the phone. They did not go through the "trouble" of taping back on a very simple add-on on the car that they took off. Really lousy customer service. And they will charge you a fee if you do not pick your car up within 24 hours of the "ready" call. read more

Been back 5 times and each time I am greeted with the same unparalleled service. Thank you Kam and team for looking out and making my vehicle whole again with your talent and superior craftsmanship. read more

Autotech Collision - Flawless - Auto Repair Near Me - New York, New York

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I damaged almost the whole driver's side of my car. The staff was efficient, courteous and friendly. The car looked perfect when I picked it up. It was ready 5 days earlier than expected. I hope I never have to use them again, but would not hesitate if I need to. Thanks Autotech! read more

Super knowledgeable. They listened to my situation and provided the best solution for me.

Top shelf, all the way. Nobody wants to have to go to a place like this. It is like going to an endodontist, you are going because something is messed up, in this case, your car. I live in the neighborhood, so I walk by this place all the time. Each time I walk by, I think 2 things: 1. Wow, they are always super busy, which leads me to believe they do good work. 2. I hope I never have to bring my car there, as it would mean my car is messed up. Then came that day when I got rear ended... and now needed to go to Autotech. Inline with my observations, they were very busy. I had to wait over a week to get my car in there. However, everyone I worked with there was very helpful, professional and cordial. They explained the process and carried it out to a T. There were no surprises. They even had to go back to my insurance company due to an error in the adjustment and did so without bothering me... they just took care of it. When I got my car back, it looked as good as new. I would definitely recommend this place to anyone needing bodywork. read more

Unless geico or some auto insurance agency have referred you here, I wouldn't take my car here. Let me explain. I had minor rust work done to the car above the windshield by the sunroof. It took them two weeks and it wasn't until I called in to inquire about why it was taking so long to finish. By the time I got the car back, I found a noticeable gash on the passenger side of my dash. I confronted the manager about this and he of course denied telling me it was an old gash. He went back to the computer to look at the pictures they took of the car to see if that was there before they started work on the car and that portion of the dashboard was out of frame. I persisted to convince him that the gash wasn't there before and asked for the original camera to retake that snapshot so I can compare the old and new picture of the dashboard and he refused. Kam (not the manager) was able to reach an agreement and called out a specialist fix the dashboard. The repair is still somewhat noticeable. It wasn't long until I've also noticed that the blower fan to the AC has become louder when turned on as in a fan becoming unbalanced rotating at a high speed - only fan, no AC was used. This is aggravating. Furthermore, I proceeded to look for signs of anything in the car that was tampered with starting with the passenger side area and noticed that the bolts to both the front seats have been removed and put back in. There were scratches around the bolts to show this. The screws to the glove compartment box have also been over- tightened. I wonder what they were doing in that area and why the compartment was removed. The car also felt as if it's been abused. At idle, there's now a harmonic vibration that's more noticeable, felt with hand resting on steering wheel, and shifter, that wasn't there before. After driving while the engine is at operating temperature, the engine now exhibits a slight knocking sound. Also worth mentioning is that when I brought my car back to them to fix my dashboard, the guy who took my car in, drove the car in reverse, into the garage, and scratched my rear bumper at the left side- I only noticed after driving the car back home. I'd take my car to the dealer every time for even the smallest issue, but this time I regret to have even chanced my car with Autotech Collission. I'm now looking into how to diagnose the blower fan, engine vibration and the knocking sound on my own, not to mention looking for another body shop to repaint my rear bumper. Jackals must've been doing more to my car than what I had wished for. I've never left my car with anyone for more than two weeks since I've owned the car and I really regret it this time. It's NYC and anything can happen behind your back. I have proof and pictures of all of the claims above if you want to know more. I've also posted pictures so you can see for yourself. Do yourself a favor and look around for a family owned business and don't use them. Good luck. **EDIT see the the trolls at the bottom clicking this post as funny? These are the sort of workers who would work on your car even though I was quite heavy on the details. Good going.** read more

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February 2022 - I had such a great experience at AutoTech on W 57th St, I was pleasantly surprised. We've all had the disappointment of putting our trust in the wrong place from time to time, but this was the opposite experience. I had an insurance claim replace the rear bumper from a parking lot accident, and I wanted to add some improvements of my own, to spruce up the car in several ways. As a detail-oriented person, all of my questions, concerns, emails & messages were managed in a professional yet friendly, competent, and timely way, that acknowledged all the details I brought to the work I had in mind. I had the feeling that car owners' love and appreciation for their cars is shared at AutoTech Collision...which is really what we all want from any service, caring for our concerns and the quality of the results. I enjoyed meeting Sharon, Danny, and Kam when I first arrived, while the work was presented, all along the way, and on the day I came for the finished product. Mostly I was trading thoughts and concerns with Kam, by email and a few phone calls, but I have to give credit to everyone, including the behind-the-scenes body shop workers who took care of all the work itself. Kam's input was valuable including excellent advice for my decision making. Pricing was very fair for the out-of-pocket work I chose to take care of, to bring my car back to a much better appearance, and to leave me feeling happy and relieved when it was all done. The estimate was super detailed and if anything was different along the way and in the end, it was a sense that I got more than I expected. I hope you'll have a good experience with AutoTech Collision, too...tell them Jeff sent you! LOL read more

Geico reccomended this shop for some collision damage work, so we had the car towed there. I made an inquiry to Geico about the authorization forms, and they asked me to wait several hours to clarify what I should do. The owner of Autotech then called me and decided that he could not wait for Geico, and that he would not fix the car. The guy gave up an easy $13,000 job because he could not wait ten minutes, which is how long after his tantrum that Geico cleared up the issue. Now, Geico has to move the car to another shop, wasting more time and money. The owner was rude and had a tantrum on the line, because I was unable to speak for Geico. I would choose no stars for this place. read more

I had stretch of bad luck with my car late last year. First a guy rolled back into my front end because he failed to put his vehicle in park. He lied and first denied his vehicle ever hit mine but later told his insurance company that I struck him in the rear. If that were true, why would I report the accident? That's what I get for being "nice," just exchanging phone numbers and not reporting the incident to the police. I learned my lesson. The damage wasn't major but my 2021 Nissan Altima was brand new. I informed my insurance company. A few weeks later I parked my car legally on a Friday and returned to find someone had damaged it sometime before Sunday morning. This individual sideswiped my parked car and left a large dent and scraped the paint off the driver side door and front fender. I had to again contact my insurance company who referred me to the AutoTech repair shop on 57th St. & 10th Ave NYC. The accident adjuster "Kam" was excellent. He combined both claims so I wouldn't have to return for another inspection for damage. He was very professional and thoroughly explained the process. He later apologized and informed me that the timeline for finishing the repairs would be delayed a few days because my vehicle was new. The parts had to be ordered. He called me on the second date promised and let me know the repairs were completed. I arrived at the shop to find my vehicle looking better than before. AutoTechs' body work technicians are great. I had to pay two $500 deductibles ($1000) but my car again looked beautiful. I can't speak for the other employees but "Kam" made it worthwhile. Dealing with more than one accident claim in one month was stressful enough but when Kam stated "I will take care of everything, he kept his word. If you ever need expert bodywork for your vehicle, Auto Tech is the place to go and Kam is the person to see. read more

Got my bumper repaired through my insurance. When my car was returned, it was missing a wheel cap. I called them about the issue but they lied saying that's how it was received. Response to Chris H.: Who knows when those pictures were taken. They could've been taken after the cap was removed. You guys could've texted me if you REALLY needed to get in contact with me...I provided my email on the paper work as a form of contact when I dropped off the vehicle.... So try again.. But no worries I got the wheel cap replaced :-) Thanks read more

I have brought several cars to Autotech over the past fifteen years and the repair work was always outstanding. Their prices are fair and the owner, Heriberto, is an amiable and pleasant person to deal with. I highly recommend them! read more

I chose to use this business because of the good reviews on yelp and because it was authorized by Geico. I took my 2013 BMW M3 here to get body work done. Geico had an inspector on site and she obviously worked with the garage quite a bit. The entire process was quite smooth. The entire process was explained orally and later documented thoroughly. The work was really quite good. I couldn't tell that any damage ever existed. The work was done on time and paperwork was handled well. Some of the other customers were quite rude and jerky and it made me glad that I don't have a job where I have to deal with the public as much as they do. Despite the difficult personalities, the employees were always polite and professional. To be honest I was expecting to have to get into a bit of an argument with this business because I had a preconceived notion that all garages promise the world but rarely deliver. I'm pleased to say that this really wasn't the case. I'm going to reinspect the area in the next few days to take a closer look but I really don't expect to find a different result. I wouldn't give them five stars if they didn't deserve it. They were quite honorable. It was a stark contrast to my previous experience with car repair in Queens. Good job, Kam and team. I hope I never need their services again but if I do I'd go back without hesitation. Zeus read more

My car was blue with a bump on the fender. Now it is like it never happened! And I have looked at it in assorted light conditions and angles. It has been several months since and it still looks as good as new. As repair places go they maybe a little pricy but how does it go? You get what you pay for! For what appears to be a small shop, I got Big results. read more

My car was like new, washed and delivered without any problem. They were 3-4 days late, but still I am satisfied with their service. read more

Only one word BEWARE! One excuse after another as to why work was not done in a timely fashion.Customer service must think ,people are not in tune, with NYC rip offs! read more

Autotech did a great job replacing the bumper of my BMW X1 that the garage on West 127th banged up. They also had my wheel repaired for road rash by a contractor, which also looked great ($160). Having a GEICO adjuster onsite made everything quick and efficient. Had my car back in a few days. Appointments ran on time. Well done! read more

I recently needed some repair work done to rear door. From the minute I walked into the shop I was treated in a first class manner, Everything they said to me turned out to be true except one thing. They actually finish ahead of schedule, which was a complete surprise to me when they called and told me the car was ready. The car looks perfect. It was a great experience. I have nothing but good things to say about the operation read more

My BMW was a year old but still in Mint Condition when the front end was damaged, while parked in NYC. Naturally, I was extremely upset by this and the prospect of dealing with a repair shop and insurance claim. Geico directed me to Autotech, I stopped by, met with the Geico adjuster on site, took a look around Autotech and decided to let them do the repair. I AM EXTREMELY HAPPY I DID! the entire process was simple & painless, they did a GREAT JOB, the car was returned to me, clean and back in Mint Condition, the paint was a perfect match (Grey Metallic Not easy to match), they used only factory new parts and I am at ease that my car was well cared for and the repair is guaranteed! THANK YOU AUTOTECH! read more

Thrilled with the service I received when I brought my car in for a fender bender. Highly recommended. Good work, pleasant staff

I highly recommend this shop. My car got into a fender bender and Geico recommended a few shops for me. Autotech was one of them and after researching and seeing great reviews I chose them. I live in Brooklyn and after seeing some real bad reviews of the shops around my home and real close to me I decided to go with Autotech Collision. Everyone was friendly and got my car back in a reasonable time frame. It looked brand new, like nothing had ever happened. The manager, I believe his name is Cam, walked me out to my car and made sure I was satisfied with the work done. This all happened in April 2015 and it's now October and I haven't had any issues. read more

Great service, free consultation and gets the job done well. I love that people here are just honest people who just like to help a stressed out girl like me. They threw in a little cleaning and other touchups with my body repair so I can't be more grateful. I have to admit that it is pricey, but if you love your car, you'd go for the best. Autotech Collision is definitely the best in the area. read more

GEICO referred me here after I dislodged my Acura RDX front fender against a wrought-iron fence. Could not have been more pleased with the quality of their work and their professionalism. The waiting area is pleasant, comfortable and clean. I was assigned DANNY upon arrival -- he oversaw my repairs and kept me informed of what needed to be done and why (he was great) .. and MINOS, the insurance adjuster (also great), who responded to all my questions -- including post repair. These are good people who clearly take pride in operating a superior auto repair/body shop. They wash, vacuum and clean the inside of your car before delivering it back to you! This is a great Manhattan find which I hope you never need. read more

I told the insurance company that I would only be having an inspection done so they advised me to go here. I get there the morning of the appointment and they wouldn't let me have my car fixed unless I used them as my mechanic. However, my mom just got her inspection done here last week and did not have to use them to do the repairs. When trying to figure out what was going on and older gentlemen was extremely rude and immediately dismissed. There was another gentleman trying to explain and kindly took my moms number so that he could call and explain but the older gentleman kept trying to kick me out and told me to move my car from their driveway. read more

This is the 3rd time bringing my vehicle to Autotech, 2x in 2011 for my IS 250 and now for my GLC 300, and the repair work has always been EXCELLENT! Staff is very thorough with what repair work is needed. Pricing is good and the time-frame was great. I highly recommend Autotech Collision for its OUTSTANDING repair work and for their EXCEPTIONAL customer service. read more

Reading the other reviews, I must preface I chose Autotech because it is approved through Geico. Since the work was covered through an insurance claim I can't comment on the price, value or cost comparison to other shops. I will assume, based in its location and the fact that I'm not a total moron, that it's very expensive. I will say I've been here twice for claims and the work was perfect. Their communication and customer service is great. We have an suv with a child so the interior is full of toys, books, junk and crumbs everywhere. A full-on shit-show. They actually cleaned up the inside, wiped everything down and vacuumed even though there were no interior issues on the claim. They also took care of a small thing for me as a courtesy, totally unrelated. My wife picked it up and she said she'd never dealt with auto service people as nice as them. Again- you're dealing with a place in Manhattan blocks from the dealerships. It's gonna be top dollar. If you think anything less, I'm afraid it's on you for living under a rock. read more

I had to work with Autotech after my car got broken into and the airbag was stolen. The did an amazing job in cleaning all of the glass out from the smashed window and got my car back to me within a week. The parts of the car that were damaged by the glass were replaced and the entire thing looks like it was detailed before coming back to me. I could not be happier with the work that was done. read more

After a little fender bender, my car needed a new front bumper replaced, repainted. I went through Geico's repair xpress program and decided on Autotech Collision. I grew up around cars, and I am an avid gearhead myself, a close family member also owns a body shop and I learned many things about the industry, so having a factory pearl white paint job and understanding that it's a hard color to match, I wanted to make sure Autotech would do a good job. They didn't make any promises, but hoped to do a good job. They did a great job on the repairs, BUT they are not perfect. The job itself was done very well, but after having my fiancee pick up the car as I was out of town, I quickly went over the details. Our car is brand new (4 months old) and barely has 3000 miles on it (it's a 2012) and I quickly realized the following after she picked it up: -Dirty, greasy, finger length prints (4 fingers) on the driver side of my headliner which someone with dirty greasy hands (part of wrenching in a body shop) left when they were probably pushing the car forward while in the shop.. The headliner on the car is a very light grey color, and now there's a clear 4 finger mark smudged all over the headliner. -The car comes with a drawer under the passenger seat where I store my GPS, the handle was BROKEN OFF, and nowhere to be found. Is my GPS in there? I wouldn't know, as I can't open it. Someone's curiosity got the better and now I have to pay for it. -After the fender bender, a factory daylight running lamp came loose and was placed in the trunk space, the light had a bracket piece broken, but otherwise it was in perfect condition, it has gone missing (was not in the trunk when I picked up the car). They billed the insurance for a new light, I pushed on the light that they supposedly replaced, and it wiggles, the other one does not, leading me to believe that they installed the broken light and fabbed up a bracket stay and charged the insurance for a new light. I haven't confirmed this, but I will pull back the fender trim in a few days and see if the bracket is broken, if it is, I will have a conversation with the insurance company about it as I took pictures of it while off the car as I intended to use it for a projector headlight project. After calling Autotech, they gave me the whole "we are not responsible for items in the car blah blah blah". read more

Asked for a estimate. Guy said they charge $100 for an estimate. Pieces of my front bumper were chipped off. Was told by other places it would cost around $80-$125. Auto tech said it would be over $1000 to fix because they have to take the entire bumper off to inspect it for further problems. Who charges for an estimate? I hate being suckered by auto shops. Auto tech should feel ashamed. read more

Great work! My job included Geico and a rental car. The geico guy, the rental car guy, and the body shop guy were all there...and made everything run smoothly. They even found a small defect in my car outside of the damage I came in with. Then, I was out in my rental car within an hour. My car looked great when I came to pick it up. There were two small scratches remaining and the owner immediately said they'd take care of it. We ended up talking for a while and he even offered to change out my license plate frames for free. I was going out of town in a few weeks so he offered to come pick up my car, repair it, then bring it back. I sort of expected them to forget, but when my wife called for me, they came to pick my car up, repaired it, and even remembered to swap out my license plate frames without a reminder. No problems here at all. Maybe not the cheapest alternative, but a class act! read more

Excellent work , but a little pricey I brought my car to this shop 2 times at the encouragement of Geico, which uses them as a preferred shop. I worked with a fella named Cam, and he was great to work with and I give him high marks for customer satisfaction. The first time I brought the car in, they did a flawless job fixing the car...I swear, the car looked and worked better than before the accident I was in. The second accident I was in, the appraised cost to fix the car was so high, that I took the car to another location to fix. If your insurance company is willing to pay the price of this place, its ideal location, hight quality work and solid customer relationships, make this a safe and preferable place to bring your car. read more

What a bunch of Crooks. I made an appointment with them to check out my car through my insurance company and they were forcing me to leave the car so that they could repair it. They told me that they wouldn't do the inspection unless I was going to leave the car with them to do the repair they wasted my entire day. I took the car to my dealer instead. read more

I also used Geico's repair xpress program like a lot of posters. I chose Autotech Collision because of the location. I was suspicious at first as I have never really had a great experience with a body shop. Typically, they take too long or inevitably have a part on back order but give you back the car without the part, promising to install and never deliver. This was not the case here. I dropped the car off. They have an onsite adjuster who was courteous and professional. They re-sprayed the bumper and changed out some bottom trim pieces and had the car back to me in 3 days. Granted that this was not a big job, this is insanely fast. The work was high quality. Word to the wise, put in your winter/rubber floor mats as this is a workplace and the tech's work boots can markup lightly colored floor mats. read more

Well run shop. Professional and gets the job done on time. Pricey, or I should say there not going to cut you the shadetree discount. But thats alright when you need alot of work done thats paid for by the insurance company. read more

Excellent staff, professional, caring and involved owner! Quality is a real priority, hard to get honesty in this industry especially in Manhattan auto tech goes above and beyond for their customers. read more

Unhappy with AutoTech. Received a call on Friday from Kam that my vehicle would be ready (as promised) at the end of the day. I asked if he was sure as I had a rental car ready. He assured me the vehicle would be ready. At 5.30 pm about when I expected to pick up the car Kam called and said the work was not done and the car was not ready. Obviously, he did not look at the car the week and a half it was there and only noticed the work was not done right before I was to pick it up. Now it was too late to reactivate the rental car and my family was inconvenienced because of AutoTechs misrepresentation and/or negligence. When I picked up the car today Although I called in advance car I had to wait. Would Not recommend this place. read more

These guys do good work and are very professional, but I received my car back with the interior filthy and some scratches on the door. I have a large SUV and it's a small place, so if your vehicle is large I would consider going elsewhere. read more

Have used Autoech Collision twice - on two different cars. Both times the service was great and the work was fantastic. Highly recommend them! read more